NB 6.5GA Pack NB_6.5.5 README                                   December 2, 2009
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This Release Update provides fixes for Veritas NetBackup (tm) Windows server and
clients.  It also contains fixes for NetBackup Add-on products, Database Agents,
and NetBackup Encryption.


For additional information about new platform proliferations, new features
associated with this release, end-of-life notifications, known issues, and
the current Release Update content, refer to the following TechNote on the
Symantec Support Web site:

   http://entsupport.symantec.com/docs/334986
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PACK DEPENDENCIES
=================

   -- Deliverables for the agents or options such as DB2, Oracle, Veritas
      Storage Migrator(tm) (VSM) do not always change between patches and
      could result in a patch not being delivered.  When upgrading or patching
      client software, any agent software must be upgraded or patched to the
      latest or matching level at the same time as the client software.

   -- Added support for multiple ACSLS servers to Windows.  This requires
      all Windows ACS customers upgrade to SUN/STK LibAttach version 1.4.1.


I.   INSTALLATION INSTRUCTIONS
II.  UNINSTALL INSTRUCTIONS


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I. INSTALLATION INSTRUCTIONS
============================

Before you install, review the following list of notes:

  - When installing and uninstalling this release update, the instructions
    contained in the Online Readme always supersede the instructions
    contained in the installed version.

  - Click on the "Download Now" link, near the bottom of this document  
    prior to running the following installation procedure for this pack.

  - Symantec recommends that you perform a catalog backup before and after
    you apply this Release Update.

  - Explorer.exe prevents NetBackup installation or removal on Windows systems.

    When you install or remove NetBackup on Windows systems, you may be
    informed by the installer that explorer.exe is holding on to NetBackup
    files. The notification appears very early in the installation or the
    removal process.

    This situation prevents NetBackup installation or removal.

    NetBackup contains explorer extensions that allow you to perform backup
    operations from Windows explorer.  Under certain circumstances, the
    existence of these extensions can cause this situation.

    If you experience this issue,  you must restart the system before you can
    proceed.  After the system restart, launch the installation wizard or the
    remove programs wizard and proceed with NetBackup installation or removal.

  - If you are planning to install this Release Update as a part of an
    upgrade from a 6.0 MPx release, you must first install NetBackup 6.5 GA
    before you install this Release Update.

  - To install a NetBackup client on Windows 2008 x86 Server Core, use the
    special x86 server core package, available for download from Symantec.

  - If you have BMR Boot server you should take down those processes before
    performing the install/uninstall.

  - If you are planning to install this Release Update as a part of an upgrade
    from a NetBackup 5.x release then it is important that you understand that
    the existing NetBackup databases must be in a consistent state prior to
    beginning the upgrade. You can view information and tools to assist you in
    determining the current state of your database, as well as instructions to
    help you address any inconsistencies that you might discover on the
    NetBackup Upgrade Portal, a part of the Symantec NetBackup Support Web site.

       http://support.veritas.com/menu_ddProduct_NBUESVR.htm


For Release Update installation on Windows CLUSTER Environment:
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1) Install this Release Update locally on the nodes of the cluster where
  the NetBackup group is inactive. (follow steps 1-4 below)

  NOTE:  When installing on a VCS cluster, complete the installation of this
         pack on a single node before you begin installing on another node.  

2) Install this Release Update locally on the active node. This should be
  done when the NetBackup system is quiet, for example, no backups or
  restores running.

  CAUTION:  Do not failover the NetBackup Group until all NetBackup nodes
            (including the active NetBackup node) have the Release Update
            installed.  

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Installation steps:

1) Close all NetBackup Windows.
  Make sure the NetBackup system has no active backups, restores,
  duplications, etc., running. If there are NetBackup activities in process,
  the Release Update will require a reboot if the file to update is busy.

  If a database client is being used, such as Oracle, ensure that the
  database services are stopped. Database services can be stopped using the
  ControlPanel -> Services tool. Repeat this until all databases have been
  stopped. These services must be restarted once the patch is successfully
  installed.

2) Run Setup.exe (Double-click on the icon from File Manager or Explorer or run
  it from the command prompt)

  Setup.exe begins by stopping the appropriate NetBackup Services required for
  the Release Update installation. Next, it installs the necessary files into
  the correct locations. Lastly, Setup.exe restarts the appropriate NetBackup
  services.

3) Examine the install log located under the user profile that completed the  
  install.  The following is an example of the user administrator that
  completed the install.  This path may be hidden and you may need to unhide
  hidden or system files to view the log.

     %TEMP%Install.<date>.<identifying number>.log

  Search the install log for the following string to determine if an error has
  occurred. "Return Value 3".
 
4) Remove the temporary directory created in the download instructions.

  NOTE: After installing NetBackup 6.5.5 on a Windows x86 system with a
        BMR Boot Server, start the BMR Boot Server Service manually.

  NOTE: If you are installing the Release Update using the silent install
        script, please review the <TEMP>.Log after the installation is
        finished, a reboot maybe required to complete the installation of the
        Release Update.  A search of the log for the key words "in use"  
        indicates which files were busy during the installation.  

Symantec recommends that you perform a catalog backup after you have
applied this Release Update.

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The following procedure is only for users who want to install NetBackup 6.5.5
client on a Windows Vista system:

NOTE: Remote installations are not supported for Vista on Windows 32- and 64-bit
     Systems.

To install NetBackup 6.5.5 client on a Vista system:
1.  Install NetBackup 6.5 GA from a CD.  You must use the custom install option
   and choose to NOT to install VSP.  
2.  Install the NetBackup 6.5.5 Release Update.
3.  If you are given a list of client platforms from which to select, select the
   Windows 2003 with the chipset, either x86 or x64, that matches your system.

NOTE: After installing NetBackup on a Windows Vista client platform and starting
     the Backup, Restore and Archive user interface, you may receive a dialog
     warning you that the user interface is not compatible with Vista.  You can
     disregard the warning and proceed with using the user interface.

To add a Windows Vista client to a policy:
1.  Create a Windows policy or use an existing Windows policy.
2.  If you are given a list of client platforms from which to select, select the
   Windows 2003 with the chipset, either x86 or x64, that matches your system.
 
To use Open File Backup:
 
1.  VSP is not supported on Vista.  If Open File Backup is enabled for a Vista
   client (this is the default), VSS is always used to create the snapshot.



==========================
II. UNINSTALL INSTRUCTIONS
==========================

To uninstall the Release Update from a Windows CLUSTER Environment:

NOTE:  When uninstalling on a VCS cluster, complete the uninstall of this
      pack on a single node before you begin uninstalling on another node.

1) Uninstall this Release Update from the nodes of the cluster where the  
  NetBackup group is inactive. (follow steps 1-2 below)

2) Uninstall this Release Update from the active NetBackup node.
  This should be done when the NetBackup system is quiet, for example,
  no backups or restores running.

CAUTION:
  Do not failover the NetBackup Group until all NetBackup nodes (including  
  the active NetBackup node) have the Release Update uninstalled.  

**Important notice regarding un-installs on Windows**
Only the last Release Update installed on a Windows system can be un-installed.  

1) Close all NetBackup Windows.
  Make sure the NetBackup server has no active backups, restores,
  duplications, etc., running. If there are NetBackup activities in process,
  the Release Update will not install if the file to update is busy.

  If a database client is being used, such as Oracle, ensure that the
  database services are stopped.  Database services can be stopped via the
  Control Panel -> Services tool.  Repeat this until all databases have been
  stopped. These services must be restarted once the patch is successfully
  uninstalled.

2) Go to Add/Remove programs dialog box and select the correct Pack to be  
  uninstalled.  
 
WARNING:  While the Release Update is being uninstall, any attempt to cancel
         the uninstall operation while it is in progress might leave NetBackup
         in an unknown state. Once you have canceled the uninstall, you should
         manually try to restart the services.  If the services do not come up
         properly, Symantec recommends that you completely uninstall the
         Release Update and install it again.



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