Bug: 1538506

Overview:
During a restore, warning messages are sometimes seen within the Detailed Status tab of restore jobs.

09/07/2009 09:09:47 - number of images required: 109/07/2009 09:09:47 - media needed: X624L2
09/07/2009 09:10:22 - restoring from image <image_name>
09/07/2009 09:10:27 - connecting
09/07/2009 09:10:28 - requesting resource <media_id>
09/07/2009 09:10:30 - started process bptm (pid=#)
09/07/2009 09:10:30 - mounting <media_id>
09/07/2009 09:10:34 - Warning bpbrm (pid=#) expected start message from <hostname>; read: Unrecognized -J string spsrestoreoptions=0
09/07/2009 09:10:34 - connected; connect time: 0:00:00
09/07/2009 09:10:29 - granted resource <media_id>
09/07/2009 09:10:29 - granted resource <resource_name>
09/07/2009 09:11:15 - mounted <media_id>; mount time: 0:00:45
09/07/2009 09:11:15 - positioning <media_id> to file 41
09/07/2009 09:12:17 - positioned <media_id>; position time: 0:01:02
09/07/2009 09:12:17 - begin reading
09/07/2009 09:25:54 - end reading; read time: 0:13:37
09/07/2009 09:25:55 - restored from image <image_name>; restore time: 0:15:33
09/07/2009 09:25:56 - end Restore; elapsed time 0:16:15
the requested operation was successfully completed (0)

Despite the warning, restores are completed successfully.

Additionally, messages similar to the following may be found in the bpbrm log:
09:10:34.845 [5376.1172] <8> bpbrm handle_restore: expected start message from <hostname>; read: Unrecognized -J string spsrestoreoptions=0

13:23:33.425 [9412.12008] <4> db_error_add_to_file: expected start message from <hostname>; read: Unrecognized -J string spsrestoreoptions=0

Resolution:
These messages are spurious and may safely be ignored.

Workaround:
There is currently no workaround.

ETA of Fix:
Symantec Corporation has acknowledged that the above mentioned issue (Etrack 1538506) is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.  

Symantec Corporation currently plans to address this issue in a future release update to the current version of the software.  Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.  A link to the patch or hotfix download will be added to this document when it becomes available.

Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.