Document ID: 327135
http://support.veritas.com/docs/327135
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Backup Exec 12.5 for Windows Servers revision 2213 Hotfix 327135.

Details:
This hotfix contains a recommended fix for the Backup Exec Agent for VMWare Virtual Infrastructure (AVVI) for Backup Exec for Windows Servers version 12.5 revision 2213.

Affected versions
-Backup Exec 12.5 revision 2213 32bit Media Servers
-Backup Exec 12.5 revision 2213 x64bit Media Servers
-Backup Exec 12.5 revision 2213 - 32bit Remote Agent for Windows
-Backup Exec 12.5 revision 2213 - x64bit Remote Agent for Windows

Prerequisites
- Before installing this hotfix, Service Pack 2 must be installed. Service Pack 2 can be obtained here:  http://support.veritas.com/docs/324918
- Administrative privileges are required to install this hotfix.

Post requisites
- A full backup is recommended after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

Download links
Backup Exec 12.5 or Windows Servers revision 2213 Hotfix 327135 - 32 bit download:  http://support.veritas.com/docs/329377
Backup Exec 12.5 for Windows Servers revision 2213 Hotfix 327135 - 64 bit download:  http://support.veritas.com/docs/329378

Issue(s) resolved.
- AVVI Backup completes "Failed to mount" When VM serves are made from Physical machines with utility partition. (For more details please refer to this document:  http://support.veritas.com/docs/316459 )
-Enumerate VirtualCenter Server Error "Cannot read the Virtual Machines and Templates view on VirtualCenter Server." (For more details please refer to this document:  http://support.veritas.com/docs/321927 )

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Remote Agents for Windows Servers, Remote Agent for Linux/Unix/Macintosh Server (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents  http://support.veritas.com/docs/300795

Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote:  http://support.veritas.com/docs/300796

File Information
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 
File NameFile VersionFile SizeDateTime
bedscomn.dll12.5.2213.144270,6647/29/20093:35:30
bedsnt5.dll12.5.2213.1441,742,1527/29/20093:35:30
beremote.exe12.5.2213.1441,135,4327/29/20093:36:24
ManagedVmWebSrvc.dll12.5.2213.14487,3687/29/20093:36:24
ManagedVmWrapper.exe12.5.2213.14465,3527/29/20093:36:24

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
 
File NameFile VersionFile SizeDateTime
\x86\bedscomn.dll12.5.2213.144270,6647/29/20093:35:30
bedscomn.dll12.5.2213.144325,4487/29/20093:35:30
bedsnt5.dll12.5.2213.1442,552,6487/29/20093:35:30
beremote.exe12.5.2213.1441,760,5847/29/20093:35:30
ManagedVmWebSrvc.dll12.5.2213.144.14487,3687/29/20093:35:30
ManagedVmWrapper.exe12.5.2213.14468,4247/29/20093:35:30

Backup Exec 32bit Remote Agent
Under "C:\Program Files\Symantec\Backup Exec\RAWS\" (By default)
 
File NameFile VersionFile SizeDateTime
bedscomn.dll12.5.2213.144270,6647/29/20093:35:30
bedsnt5.dll12.5.2213.1441,742,1527/29/20093:35:30
beremote.exe12.5.2213.1441,135,4327/29/20093:36:24
ManagedVmWebSrvc.dll12.5.2213.14487,3687/29/20093:36:24
ManagedVmWrapper.exe12.5.2213.14465,3527/29/20093:36:24

Backup Exec x64bit Remote Agent
Under "C:\Program Files\Symantec\Backup Exec\RAWS\" (By default)
 
File NameFile VersionFile SizeDateTime
\x86\bedscomn.dll12.5.2213.144270,6647/29/20093:35:30
bedscomn.dll12.5.2213.144325,4487/29/20093:35:30
bedsnt5.dll12.5.2213.1442,552,6487/29/20093:35:30
beremote.exe12.5.2213.1441,760,5847/29/20093:35:30
ManagedVmWebSrvc.dll12.5.2213.144.14487,3687/29/20093:35:30
ManagedVmWrapper.exe12.5.2213.14468,4247/29/20093:35:30



Supplemental Material:

System: Ref.#Description
ETrack: 1476636 AVVI Backup completes "Failed to mount" When VM serves are made from Physical machines with utility partition.
ETrack: 1589729 Enumerate VirtualCenter Server Error "Cannot read the Virtual Machines and Templates view on VirtualCenter Server."


Products Applied:
 Backup Exec for Windows Servers 12.5, 12.5 SP2

Last Updated: August 05 2009 01:07 PM GMT
Expires on: 08-05-2010
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Subjects:
 Backup Exec for Windows Servers
   Application: Backup, Patch
   Publishing Status: Akami

Languages:
 Danish, Portuguese, Simplified Chinese, Russian, English (US), French, German, Spanish, Italian, Japanese, Chinese, Korean

Operating Systems:
Windows Server 2003

DataCenter, DataCenter (x64), DataCenter SP1, DataCenter SP1(x64), DataCenter SP2, Datacenter SP2(x64), Enterprise (x64), Enterprise SP1(x64), Enterprise SP2, Enterprise SP2(x64), Enterprise Server, Enterprise ServerSP1, R2, Standard Server, Standard Server SP1, Standard Server SP1 (x64), Standard Server SP2, Standard Server SP2 (x64), Standard Server(x64), Storage Server, Storage Server (x64), Storage Server SP1, Storage Server SP2, Web Server, Web Server SP1, Web Server SP2

VMWare ESX

3.5, 4.0

Windows Server 2008

DataCenter (x64-64bit), DataCenter (x86-32bit), Enterprise (x64-64bit), Enterprise (x86-32bit), Server Core, Standard (x64-64bit), Standard (x86-32bit), Web Server (x64-64bit), Web Server (x86-32bit)