"Deployment Scanner was unable to detect supported version of Microsoft SharePoint" is displayed when attempting to install Enterprise Vault (EV) 8

Document ID: 327056
http://support.veritas.com/docs/327056

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Exact Error Message
<Servername>: Deployment Scanner was unable to detect supported version of Microsoft SharePoint

Details:

When attempting to install Enterprise Vault (EV) 8, it is possible to receive the error stated above when the Sharepoint Services had been installed on the Enterprise Vault server, but at a later date were removed.

Resolution:

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry be made prior to making any registry changes

1. On the Enterprise Vault server, open a registry editor (regedit.exe)
2. Browse to the following location
HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\Install
3. Locate the "SPSWebParts" DWORD and modify it from "Installed" to "Not Installed"
4. Once changed, re-run the Enterprise Vault Setup Wizard.

Products Applied:
Enterprise Vault for File System Archiving 8.0, 8.0 SP1
Enterprise Vault for Lotus Domino 8.0, 8.0 SP1
Enterprise Vault for Microsoft Exchange 8.0, 8.0 SP1
Enterprise Vault for Microsoft Sharepoint 8.0, 8.0 SP1

Last Updated: June 24 2009 12:14 PM GMT
Expires on: 06-23-2010

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Subjects:
Enterprise Vault for File System Archiving
   Installation: Error On Installation
Enterprise Vault for Lotus Domino
   Installation: Error On Installation
Enterprise Vault for Microsoft Exchange
   Installation: Error On Installation
Enterprise Vault for Microsoft Sharepoint
   Installation: Error On Installation

Languages:
English (US)

Operating Systems:
Windows Server 2003

Enterprise SP2, Enterprise Server, Enterprise ServerSP1, R2

Windows Server 2008

Enterprise (x64-64bit), Standard (x64-64bit)

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