Unable to add more than 30 targets to a Discovery Accelerator (DA) search criteria. The error description is "A name was started with an invalid character. Could not find prepared statement with handle 1."
Exact Error Message
A name was started with an invalid character. Could not find prepared statement with handle 1.
Details:
Workaround:
1. Create a
Target Group and add the desired number of targets.
2. Add the
target group to the search criteria.
Symantec
Corporation has acknowledged that the above-mentioned issue is present in the
current version(s) of the product(s) mentioned at the end of this article.
Symantec Corporation is committed to product quality and satisfied
customers. This issue is currently being considered by Symantec
Corporation to be addressed in the next major revision of the
product. There are no plans to address this issue by way of a patch or
hotfix in the current or previous versions of the software at the present
time. Please note that Symantec Corporation reserves the right to remove
any fix from the targeted release if it does not pass quality assurance tests or
introduces new risks to overall code stability. Symantec's plans are
subject to change and any action taken by you based on the above information or
your reliance upon the above information is made at your own risk.
Please be
sure to refer back to this document periodically as any changes to the status of
the issue will be reflected here.
Please contact your Symantec Sales representative or the
Symantec Sales group for upgrade information including upgrade eligibility to
the release containing the resolution for this issue. For information on
how to contact Symantec Sales, please
see http://www.symantec.com
.
Supplemental Material:| System: Ref.# | Description |
| ETrack: 1702317 | Can't add more than 30 targets to a DA search |
Products Applied:
Enterprise Vault Discovery Accelerator 2007 7.5, 2007 7.5 SP1, 2007 7.5 SP2, 2007 7.5 SP3, 2007 7.5 SP4, 2007 7.5 SP5, 8.0, 8.0 SP1
Subjects:
Enterprise Vault Discovery Accelerator
User Interface: Search Fails
Languages:
English (US)
Operating Systems:
Windows Server 2003Standard Server SP2
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