Document ID: 326503
http://support.veritas.com/docs/326503
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http://support.veritas.com/docs/326503
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Manually archiving generates a pop-up error message saying 'You must supply your account details' in Outlook
Exact Error Message
You must supply your account details
You must supply your account details
Details:
When Enterprise Vault is installed on a Windows Server 2008
x64 server there are additional prerequisites for IIS. If the additional
prerequisites are not installed the above error may be
generated.
Solution
1. Install all the prerequisites for IIS. This information can be found on page 36 of the Installing and Configuring Guide. (Figure 1)
Figure 1
2. Perform an IISRESET on the Enterprise Vault server.
3. Confirm the items can be manually archived.
Solution
1. Install all the prerequisites for IIS. This information can be found on page 36 of the Installing and Configuring Guide. (Figure 1)
Figure 1
2. Perform an IISRESET on the Enterprise Vault server.
3. Confirm the items can be manually archived.
Products Applied:
Enterprise Vault for Microsoft Exchange 8.0
Enterprise Vault for Microsoft Exchange 8.0
Last Updated: June 24 2009 12:53 PM GMT
Expires on: 06-24-2010
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Expires on: 06-24-2010
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Subjects:
Enterprise Vault for Microsoft Exchange
Archiving: Other
Publishing Status: Kcs
Windows Server 2008
Publishing Status: Kcs
Enterprise Vault for Microsoft Exchange
Archiving: Other
Publishing Status: Kcs
Windows Server 2008
Publishing Status: Kcs
Languages:
English (US)
English (US)
Operating Systems:
Windows Server 2008
Windows Server 2008
Enterprise (x64-64bit)
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