Document ID: 321293
http://support.veritas.com/docs/321293
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The Bare Metal Restore (BMR) Fast Restore ISO image will fail to recognize interfaces that use the NVIDIA nForce network adapter.

Exact Error Message
Failed to install network adapters -- check WINBOM

Details:
The native Windows network driver for the NVIDIA nForce NIC are not compatible with the WinPE environment implemented by BMR for restores.  As such the driver set will not be loaded into the WinPE temporary OS.  If this is the only network card on the client system you will get the error message:

      Failed to install network adapters -- check WINBOM

If other network cards are available on the client system and a network driver was loaded for it, you will not get the error message, as a network driver and interface will be available for the restore.  However any interfaces associated with the nForce NIC will not be visible for use in the "Generic Restore" panel.  "Automatic Restore" will not be available for the client as well.

To repair this environment, you will need to manually import the RIS driver set into a Fast Restore file system and create a new ISO image from the update SRT file system.

1.  Download the RIS driver set from the OEM Vendor or from the NVIDIA website to your BMR Windows Boot Server.  The RIS driver version needs to be for Windows 2003.  It should consist of a single ".inf" file and a single ".sys" file.

2.  Copy the ".inf" file into the path:

   $SRT_PATH\$SRT_NAME\i386\inf

3.  Copy the ".sys" file into the path:

   $SRT_PATH\$SRT_NAME\i386\system32\drivers

4. Use the Bare Metal Restore Boot Server Assistant to create an ISO image from the updated SRT file system.

5.  Create a CD/DVD using the new ISO image.

6. Boot the restoring client using the updated CD/DVD.




Products Applied:
 NetBackup Enterprise Server 6.5, 6.5.1, 6.5.2, 6.5.3, 6.5.3 .1
 NetBackup with the BMR option 6.5, 6.5.1, 6.5.2, 6.5.3, 6.5.3 .1

Last Updated: March 19 2009 06:28 PM GMT
Expires on: 03-17-2019
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Subjects:
 NetBackup Enterprise Server
   Application: Client Support, Configuration, Restore
NetBackup with the BMR option
   Application Configuration: Client, Device, Informational, Restore
Windows 2000
   Information Development: Recovering
Windows Server 2003
   Information Development: Configuring, Recovering

Languages:
 English (US)

Operating Systems:
Windows 2000

Advanced Server, Professional

Windows Server 2003

Enterprise Server