Document ID: 321009
http://support.veritas.com/docs/321009
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http://support.veritas.com/docs/321009
E-Mail this document to a colleague
Exchange 2007 Outlook Web Access (OWA) - Enterprise Vault (EV) Toolbar options not available.
Exact Error Message
The request failed with HTTP status 403: Forbidden.
The request failed with HTTP status 403: Forbidden.
Details:
Error from OWA
Diagnostic
[MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx
[ConvertId::DoConvertId] Converting ID using web services
[ConvertId::DoConvertId] Exception calling ConvertId: System.Net.WebException: The request failed with HTTP status 403: Forbidden.
Note: See Related Documents for instructions on enabling OWA Diagnostics
Resolution:
Remove Anonymous access from EWS VD on the CAS Server.
1. Open Internet Information Services (IIS) Manager => Web Sites => Default Web Site.
2. Right-click EWS => Properties
3. Select Directory Security Tab => Authentication and access control => Edit
4. Deselect "Enable anonymous access"
Notes:
a. Confirm that the EWS VD has Integrated Windows Authentication selected and Basic selected.
b. Recycle IIS Services if change does not immediately take effect.
[MailboxBase::MailboxBase] Connecting to Exchange Web Services using: https://localhost/ews/exchange.asmx
[ConvertId::DoConvertId] Converting ID using web services
[ConvertId::DoConvertId] Exception calling ConvertId: System.Net.WebException: The request failed with HTTP status 403: Forbidden.
Note: See Related Documents for instructions on enabling OWA Diagnostics
Resolution:
Remove Anonymous access from EWS VD on the CAS Server.
1. Open Internet Information Services (IIS) Manager => Web Sites => Default Web Site.
2. Right-click EWS => Properties
3. Select Directory Security Tab => Authentication and access control => Edit
4. Deselect "Enable anonymous access"
Notes:
a. Confirm that the EWS VD has Integrated Windows Authentication selected and Basic selected.
b. Recycle IIS Services if change does not immediately take effect.
Products Applied:
Enterprise Vault for Microsoft Exchange 2007 7.5, 2007 7.5 SP1, 2007 7.5 SP2, 2007 7.5 SP3, 2007 7.5 SP4, 2007 7.5 SP5, 8.0
Enterprise Vault for Microsoft Exchange 2007 7.5, 2007 7.5 SP1, 2007 7.5 SP2, 2007 7.5 SP3, 2007 7.5 SP4, 2007 7.5 SP5, 8.0
Last Updated: March 13 2009 09:28 PM GMT
Expires on: 03-13-2010
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Expires on: 03-13-2010
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Subjects:
Enterprise Vault for Microsoft Exchange
Owa: Configuration: Exchange 2007
Enterprise Vault for Microsoft Exchange
Owa: Configuration: Exchange 2007
Languages:
English (US)
English (US)
Operating Systems:
Windows Server 2003
Windows Server 2003
Enterprise (IA64), Enterprise (x64), Enterprise SP1(IA64), Enterprise SP1(x64), Enterprise SP2, Enterprise SP2(x64), Enterprise Server, Enterprise ServerSP1, Standard Server, Standard Server SP1, Standard Server SP1 (x64), Standard Server SP2, Standard Server SP2 (x64), Standard Server(x64)
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