Document ID: 320905
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"An Invalid license key has been entered. Please verify the key and try again" message occurs when trying to install the Backup Exec for Windows Servers Agent for Microsoft SharePoint Portal Server license for version 12.5 on a Backup Exec 12.0 installation
Exact Error Message
"An Invalid license key has been entered. Please verify the key and try again"

Details:

All Backup Exec 12.5 license keys are supposed to be backward compatible with all Backup Exec 12.0 Options . This means a customer should be able to purchase and apply all Backup Exec 12.5 licenses to a Backup Exec 12.0 installation.

Solution:

This issue has been resolved in the following Hotfix:

Backup Exec 12.0 for Windows Servers revision 1364 Hot fix 315269
 http://support.veritas.com/docs/315269

This Hotfix is included in Service Pack 3 for Backup Exec 12.0.  Apply Service Pack 3 to the Backup Exec 12.0 Installation and afterward, the SharePoint License will be accepted by the installation.

Backup Exec 12.0 for Windows Servers revision 1364 Service Pack 3 Install Notes
 http://support.veritas.com/docs/317693




Supplemental Material:

System: Ref.#Description
ETrack: 1459724 Change Backup Exec 12.0 Installation to accept Backup Exec 12.5 SharePoint Licensing

Products Applied:
 Backup Exec for Windows Servers 12.0, 12.5
Last Updated: March 11 2009 08:20 PM GMT
Expires on: 03-11-2010
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Subjects:
 Backup Exec for Windows Servers
   Application: How To, Licensing
   Application Basics: Troubleshoot, Upgrade

Languages:
 English (US), French, German

Operating Systems:
Windows Server 2003

DataCenter, DataCenter (x64), Enterprise (x64), Enterprise Server, Standard Server, Standard Server(x64)