Document ID: 320542
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How to grant the Symantec Enterprise Vault (EV) Vault Service Account (VSA) the correct permissions On Microsoft Exchange Server 2003 and Microsoft Exchange 2000 Server
Details:
On Microsoft Exchange Server 2003 and Microsoft Exchange 2000 Server

  1. Click Start > Programs > Microsoft Exchange > System Manager.
  2. Expand the Servers container.
  3. Right-click the Exchange Server and, on the shortcut menu, click Properties.
  4. Click the Security tab.
  5. Click Add.
  6. Double-click the Vault Service account to add it to the list.
  7. Click OK to go back to the Security tab. The Vault Service account has been added to the Name list.
  8. In the Name list, click the Vault Service account.
  9. In the Permissions list, confirm that all check boxes in the Allow column are selected. Select any check boxes that are not already selected.
  10. Click OK.

Assigning the permissions at Organization or Administrative Group level

Note: If required, it is possible to add the permissions at the Organization or Administrative Group level in the Exchange hierarchy. This will enable the permissions to be propagated automatically to any new Exchange Servers added below the level at which the permissions are assigned.

To assign the permissions at Organization or Administrative Group level (Exchange 2000 or 2003)

  1. Enable the display of the Security page by configuring the ShowSecurityPage registry setting (See Microsoft Knowledge Base Article 883381 under Acknowledgements).
  2. In the left-hand pane of Microsoft Exchange, System Manager, right-click the Exchange Organization or the Administrative group in question, and select Properties.
  3. Select the Security tab and set the required permissions for the Vault Service account, as described in the steps for individual Exchange Servers.



Acknowledgements
MS KB Article - http://support.microsoft.com/kb/883381
Products Applied:
 Enterprise Vault for Microsoft Exchange 2007 7.5, 2007 7.5 SP1, 2007 7.5 SP2, 2007 7.5 SP3, 2007 7.5 SP4, 2007 7.5 SP5, 7.0, 7.0 SP1, 7.0 SP2, 7.0 SP3, 7.0 SP4, 7.0 SP5, 8.0, 8.0 SP1
Last Updated: June 24 2009 05:24 PM GMT
Expires on: 06-24-2010
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Subjects:
 Enterprise Vault for Microsoft Exchange
   Configuration: Other

Languages:
 English (US)

Operating Systems:
Windows 2000

Advanced Server, Advanced Server SP1, Advanced Server SP2, Advanced Server SP3, Advanced Server SP4, Datacenter Server, Datacenter Server SP1, Datacenter Server SP2, Datacenter Server SP3, Datacenter Server SP4, Server, Server SP1, Server SP2, Server SP3, Server SP4

Windows Server 2003

DataCenter, DataCenter SP1, DataCenter SP2, Enterprise SP2, Enterprise Server, Enterprise ServerSP1, R2, Standard Server, Standard Server SP1, Standard Server SP2