If system disk of Windows Server 2008 was replaced by some reason prior to manual disaster recovery, the system fails to start after the recovery job even if the job was completed successfully.

The first reboot after the recovery job replaces the system files and the registry with the original state. However, the next reboot fails to start if the system disk was replaced prior to the recovery job.

Please refer to Related Documents section about the manual disaster recovery.

Figure 1
 


Resolution:

The issue has been partially resolved in the following hotfixes:

Backup Exec 12.0 for Windows Servers revision 1364:  http://support.veritas.com/docs/318576
Backup Exec 12.5 for Windows Servers revision 2213:  http://support.veritas.com/docs/319242

To prevent the boot failure, these hotfixes adjust the default entry in Boot Configuration Data (BCD.)
Backup Exec for Windows Servers does not detect a multi-boot system currently.  Please follow the workaround section below to adjust non-default boot entries when using a multiple-boot system.


Workaround:

To work around for this issue, please follow the steps below:

I Start Windows Recovery Environment (WinRE) as follows if the hotfixes mentioned above are not applied yet.

1. Insert the Windows Server 2008 installation disc, and then restart the computer.

2. On the installation screen, click the Repair Your Computer link in the lower-left corner of the screen.

3. In the System Recovery Options dialog box, select Command Prompt

II. Make sure of the all BCD entries as follows:

III. Set a boot partition to each BCD entry as follows:

bcdedit /set {GUID of a BCD entry} device partition=C:

bcdedit /set {GUID of a BCD entry} osdevice partition=C:

Note: To completely rebuild the BCD, the following command can be used in the Command Prompt of WinRE.