Document ID: 318419
http://support.veritas.com/docs/318419
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How to determine that synchronization has completed successfully for all mailboxes.

Details:
Enterprise Vault (EV) maintains a list of all the mailboxes that are on the Exchange Servers assigned to the Mailbox Archiving Tasks.  Once the Provisioning Task is run and the Mailboxes are added to the list, the Synchronization process will update the individual hidden message in each enabled mailbox with and Policy changes.

By default, automatic synchronization is performed by the Task twice a day, once in the AM (12am) and once in the PM (12pm).  Even though this is performed regularly, sometimes it is necessary to perform a manual synchronization due to changes to the Policy that must take effect immediately.

Since there are no Informational Events that return a confirmation as to when a Synchronization is complete, below are steps that show the process and how to confirm a manual Synchronization is completed.

1. In the designated Exchange Mailbox Archiving Task properties, select the Synchronization tab.
2. Under the Synchronization tab, select either 'All mailboxes' or 'Selected mailboxes'.
   a.  If 'All mailboxes' is selected, when the Synchronize button is selected, the Progress area will show that the job is 'Queued'.
   b.  If 'Selected mailboxes' is selected, when the Synchronize button is selected, an addition option will be available to select individual mailboxes.

3. Monitor results
   a.  If 'All mailboxes' was selected, in order to monitor the progress of the Synchronization Job, open Message Queuing (MSMQ)
       i.  Open Computer Management and Message Queuing => Private Queues
       ii.  The Synchronization process will be managed by the Enterprise Vault Exchange Task for <ExchangeServerName> A6 Queue (for Enterprise Vault 2007 and earlier) or A7 Queue (for Enterprise Vault 8.0 and later).
       iii.  Once the A6 or A7 Queue has returned to 0 items, the Synchronization process has completed.

Notes:
   - MSMQ does not automatically refresh and a manual refresh is required to monitor the progress.
   - For additional details regarding MSMQ and the individual Private Queues utilized by EV, see the Administrators Guide.

   b. If 'Selected mailboxes' was selected, a pop-up will show the real time progress of the synchronization of each mailbox selected.

Note: It is possible to select all mailboxes on the list in order to synchronize all mailboxes and be provided with a real time progress of synchronization job.


Products Applied:
 Enterprise Vault for Microsoft Exchange 2007 7.5, 2007 7.5 SP1, 2007 7.5 SP2, 2007 7.5 SP3, 2007 7.5 SP4, 2007 7.5 SP5, 6.0, 6.0 SP1, 6.0 SP2, 6.0 SP3, 6.0 SP4, 6.0 SP5, 6.0 SP6, 7.0, 7.0 SP1, 7.0 SP2, 7.0 SP3, 7.0 SP4, 7.0 SP5, 8.0, 8.0 SP1, 8.0 SP2

Last Updated: December 15 2009 08:05 AM GMT
Expires on: 365 days from publish date
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Subjects:
 Enterprise Vault for Microsoft Exchange
   Administration: Documentation
   Archiving: Performance
   Msmq: Other
   Publishing Status: Kcs
Windows Server 2003
   Publishing Status: Kcs

Languages:
 English (US)

Operating Systems:
Windows Server 2003

Standard Server