Document ID: 316951
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http://support.veritas.com/docs/316951
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The default BEMCMD backup script entries to backup Exchange resources inserts invalid selections into the selection list script for Exchange 2003 and 2007 servers.
Exact Error Message
V-79-57344-33932 - Unable to attach to a resource. Make sure that all selected
resources exist and are online, and then try again.
V-79-57344-33932 - Unable to attach to a resource. Make sure that all selected
resources exist and are online, and then try again.
Details:
An Exchange 2003/2007 backup script submitted by the Backup
Exec BEMCMD command line utility fails when submitted using the default backup
script options for Exchange resources.
In the Backup Exec 12.5 BEMCMD documentation on Page (149-151) the instructions indicate to enter
the following for Exchange resource selections:
[Selections]
EXCHANGE1=exchange_server_name
EXCH2ROOT1=exchange_server_name
EXCH2SG1=First Storage Group
EXCH2ROOT2=exchange_server_name
EXCH2SG2=Second Storage Group
The above backup scripts lines creates a selection list viewed in text view as:
\\exchange_server_name\Microsoft Exchange Directory\*.* /SUBDIR
\\exchange_server_name\Microsoft Exchange Information Store\*.* /SUBDIR
\\exchange_server_name\Microsoft Information Store\First Storage Group\*.* /SUBDIR
\\exchange_server_name\Microsoft Information Store\Second Storage Group\*.* /SUBDIR
The first two lines of the selection list are not valid for Exchange 2003 and 2007 resources.
The BEMCMD backup job if submitted will fail with the following error:
Completed status: Failed
Final error: 0xe000848c - Unable to attach to a resource. Make sure that all
selected resources exist and are online, and then try again.
Final error category: Resource Errors
Backup Unable to attach to \\exchange_server_name\Microsoft Exchange Directory.
V-79-57344-33932 - Unable to attach to a resource. Make sure that all selected
resources exist and are online, and then try again.
Unable to attach to \\exchange_server_name\Microsoft Exchange Information Store.
V-79-57344-33932 - Unable to attach to a resource. Make sure that all selected
resources exist and are online, and then try again.
The default BEMCMD backup script provided on the Backup Exec installation media (\WINNT\UTILS\bjscript.txt) documents the following command listed below. This default script entries for Exchange resources also creates the invalid selection list for Exchange 2003 and 2007 server backups selections.
(Example bjscript.txt)
/* Exchange should be given the name of an Exchange server. Any number of
EXCHANGEx entries can be given, e.g. EXCHANGE1=, EXCHANGE2=, etc. */
EXCHANGE1=exchange_server_name
WORKAROUND:
Edit the backup script or bjscript.txt per the BEMCMD admin guide (Page 150-151) and comment out the "EXCHANGE1=" entry and add the following line listed below:
[Selections]
//EXCHANGE1=exchange_server_name
EXCH2ROOT1=exchange_server_name
EXCH2SG1=First Storage Group
EXCH2ROOT2=exchange_server_name
EXCH2SG2=Second Storage Group
In the Backup Exec 12.5 BEMCMD documentation on Page (149-151) the instructions indicate to enter
the following for Exchange resource selections:
[Selections]
EXCHANGE1=exchange_server_name
EXCH2ROOT1=exchange_server_name
EXCH2SG1=First Storage Group
EXCH2ROOT2=exchange_server_name
EXCH2SG2=Second Storage Group
The above backup scripts lines creates a selection list viewed in text view as:
\\exchange_server_name\Microsoft Exchange Directory\*.* /SUBDIR
\\exchange_server_name\Microsoft Exchange Information Store\*.* /SUBDIR
\\exchange_server_name\Microsoft Information Store\First Storage Group\*.* /SUBDIR
\\exchange_server_name\Microsoft Information Store\Second Storage Group\*.* /SUBDIR
The first two lines of the selection list are not valid for Exchange 2003 and 2007 resources.
The BEMCMD backup job if submitted will fail with the following error:
Completed status: Failed
Final error: 0xe000848c - Unable to attach to a resource. Make sure that all
selected resources exist and are online, and then try again.
Final error category: Resource Errors
Backup Unable to attach to \\exchange_server_name\Microsoft Exchange Directory.
V-79-57344-33932 - Unable to attach to a resource. Make sure that all selected
resources exist and are online, and then try again.
Unable to attach to \\exchange_server_name\Microsoft Exchange Information Store.
V-79-57344-33932 - Unable to attach to a resource. Make sure that all selected
resources exist and are online, and then try again.
The default BEMCMD backup script provided on the Backup Exec installation media (\WINNT\UTILS\bjscript.txt) documents the following command listed below. This default script entries for Exchange resources also creates the invalid selection list for Exchange 2003 and 2007 server backups selections.
(Example bjscript.txt)
/* Exchange should be given the name of an Exchange server. Any number of
EXCHANGEx entries can be given, e.g. EXCHANGE1=, EXCHANGE2=, etc. */
EXCHANGE1=exchange_server_name
WORKAROUND:
Edit the backup script or bjscript.txt per the BEMCMD admin guide (Page 150-151) and comment out the "EXCHANGE1=" entry and add the following line listed below:
[Selections]
//EXCHANGE1=exchange_server_name
EXCH2ROOT1=exchange_server_name
EXCH2SG1=First Storage Group
EXCH2ROOT2=exchange_server_name
EXCH2SG2=Second Storage Group
Symantec
Corporation has acknowledged that the above-mentioned issue is present in the
current version(s) of the product(s) mentioned at the end of this article.
Symantec Corporation is committed to product quality and satisfied customers.
There are no
plans to address this issue by way of a patch or hotfix in the current or
previous versions of the software at the present time. However, the issue is
currently scheduled to be addressed in the next major revision of the product.
Please be sure to refer back to this document periodically as any changes to the
status of the defect will be reflected here. Please note that Symantec
Corporation reserves the right to remove any fix from the targeted release if it
does not pass quality assurance tests. Symantec's plans are subject to change
and any action taken by you based on the above information or your reliance upon
the above information is made at your own risk.
Please
contact your Symantec Sales representative or the Symantec Sales group for
upgrade information including upgrade eligibility to the release containing the
resolution for this issue. For information on how to contact Symantec Sales,
please see <http://www.symantec.com>
Supplemental Material:
| System: Ref.# | Description |
| ETrack: 1483140 | BEMCMD Backup Job script inserts wrong selections into the selection list script for Exchange 2003/2007 servers. |
| Error Code: 0xe000848c | Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again |
Products Applied:
Backup Exec for Windows Servers 12.5
Backup Exec for Windows Servers 12.5
Last Updated: June 23 2009 08:58 PM GMT
Expires on: 06-23-2010
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Expires on: 06-23-2010
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Subjects:
Backup Exec for Windows Servers
Publishing Status: Kcs
Windows Server 2003
Publishing Status: Kcs
Backup Exec for Windows Servers
Publishing Status: Kcs
Windows Server 2003
Publishing Status: Kcs
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Operating Systems:
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Windows Server 2003
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