Document ID: 316290
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CASO (Central Admin Server Option): Unable to expand the devices on Managed Media Servers (MMS) from the Central Admin Server (CAS)
Details:

This behavior has been reported in large scale CASO (Central Admin Server Option) environments that contain a mixture of 32-bit MMS and 64-bit MMS (Managed Media Server's). In such an environment, the Central Admin Server will manage a large number of tape libraries and drives.  

WORKAROUND:

To be able to expand the Devices on the effected MMS servers, from the Device tab on the CAS server minimize the very top level of the devices page where you see 'Storage Devices.'

After minimizing 'Storage Devices,' expand it back out and all of the effected MMS servers should now be expandable.


This issue has been resolved in Service Pack 2 for Backup Exec for Windows Servers version 12.5

 http://support.veritas.com/docs/324918



Supplemental Material:

System: Ref.#Description
ETrack: 1474886 Unable to expand the devices on a 64- bit Managed Media Servers from the Central Admin Server

Products Applied:
 Backup Exec for Windows Servers 12.5, 12.5 SP2 (Fixed)
Last Updated: May 28 2009 08:46 PM GMT
Expires on: 05-28-2010
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Subjects:
 Backup Exec for Windows Servers
   Publishing Status: Kcs

Languages:
 Danish, Portuguese, Simplified Chinese, Russian, English (US), French, German, Spanish, Italian, Japanese, Chinese, Korean

Operating Systems:
Windows Server 2003

Enterprise SP2