Release Update NB_6.5.3.winnt.IA64.exe provides fixes to the Veritas NetBackup (tm) Enterprise Server / Server 6.5 on IA-64 Windows XP/2003 Clients and Servers
Details:
THIS FILE HAS BEEN UPDATED! PLEASE CLICK HERE TO GET THE LATEST VERSION OF THE FILE
NB 6.5GA Pack NB_6.5.3
README November
10,
2008
================================================================================
This
Release Update provides fixes for Veritas NetBackup (tm) Windows
64-bit
server and
clients.
================================================================================
=================
PACK
DEPENDENCIES
=================
-- Deliverables for the
agents or options such as DB2, Oracle, Veritas
Storage
Migrator(tm) (VSM) do not always change between patches
and
could result in a patch not being
delivered. When upgrading or
patching client
software, any agent software must be upgraded or
patched to the latest or matching level at the same time as
the
client software.
-- Upgraded
to Sun LibAttach version 1.4.2 for all Windows ACS
robotics
customers.
I. NEW
FEATURES AND PLATFORM PROLIFERATIONS
Platform
Proliferations
New Features and
Enhancements
II. KNOWN ISSUES
III. DOWNLOAD
INSTRUCTIONS
IV. INSTALLATION
INSTRUCTIONS
V. UNINSTALL INSTRUCTIONS
VI. CURRENT
RELEASE UPDATE INDEX
VII. RELEASE UPDATE
CONTENT
Conventions
Current Release
Update
NB_6.5.3.IA64
Release Update
History
NB_6.5.2.IA64
NB_6.5.1.IA64
============================================
I. NEW
FEATURES AND PLATFORM
PROLIFERATIONS
============================================
This section
contains subsections that describes the new UNIX and Windows
features and
platform proliferations that are being released in NetBackup 6.5.2.
In
addition, this section contains subsections that describe the features and
proliferations that were released in previous NetBackup Release
Updates.
--------------------------------
Current Platform
Proliferations:
--------------------------------
The following platform
proliferations were announced in the NetBackup 6.5.3.
+ Added
support for Informix on Red Hat 4, 32 and 64 bit platforms. Also
added
support for Informix on Red Hat 5, 32 and 64 bit
platforms.
+ Added support for SQL 2008 on Windows 2008, 64-bit
platforms.
+ Added support VCB 1.5 support for
VMWare.
----------------------------------------
NetBackup
6.5.2 Platform
Proliferations:
----------------------------------------
The following
platform proliferations were announced in the NetBackup
6.5.2.
+ The release adds support for the following Windows
platforms.
- NetBackup media server support for Windows 2008
X64
- NetBackup client support for Windows 2008
X64
- NetBackup client support for Windows 2008
X86
+ This release adds support for Mac OS X 10.5 Client on Apple
and MacIntosh
platforms.
+ This release adds support for
AIX 6.1 Client on IBM platforms.
+ This release adds support for
OpenAFS 1.4.4 Client on Solaris 8.
+ This release adds support for
HP-UX 11.31 for NetBackup Access Control (NBAC).
+ Support has been
added for the following Linux releases for SharedDisk media
servers:
- Redhat 4.0 Update 5 on Intel/AMD x86 and
x64
- SuSE 9 SP 3 on Intel/AMD x86 and x64
This
Linux support includes the following limitations:
- Device
mapper multipath is supported on Red Hat Enterprise Linux
4
update 5 only.
- If device mapper
multipathing is configured for a LUN, LUN formatting
using Veritas Storage Foundation is not supported.
- EMC
PowerPath with Veritas Storage Foundation is supported with
Storage
Foundation 5.0mp2rp1 and
later.
+ For the new Exchange Instant Recovery feature, when using
Veritas Storage
Foundation for Windows (SFW), the minimum software
level is SFW 5.0.
+ The BMR master server is now supported on
following two new platforms:
- Windows 2003 X64
platform
- HP-UX 11.23 PARISC
+ This release
provides support the following QLogic HBAs for Fibre Transport
media
servers:
- QLA2460 and QLA2462 (PCI-X)
-
QLE2460 and QLE2462
(PCI-e)
----------------------------------------
NetBackup 6.5.1
Platform Proliferations:
----------------------------------------
The
following platform proliferations were announced in the NetBackup
6.5.1.
+ Microsoft Office SharePoint Server (MOSS) 2007 and Windows
SharePoint
Services (WSS) 3.0 (For more information about this
proliferation refer to
the New Features
subsection.)
+ Microsoft Exchange 2007 proliferations that adds
mailbox, Snapshot client,
and VCS support. (For more information
about this proliferation refer to
the New Features
subsection.)
+ Added master and media server support for the Red
Hat Enterprise
Linux 5.0 Intel x64 operating
system.
+ Added master and media server support for the HP-UX 11i
v3 (11.31)
operating system. (NBAC is not supported on this platform,
in this release.)
+ Added NDMP support for HP-UX IA64, Solaris x64,
and Windows 2003 x64
operating systems.
+ Added support
for 64-bit SLES 9 SP3 x86_64 as a Fibre Transport Media
Server.
+ Added support for 64-bit Red Hat 4 update 5 x86_64 as a
Fibre Transport Media
Server (Note: Red Hat 4 update 3 x86_64 was
supported in NetBackup 6.5 GA
however, it did not support quad core
machines).
+ Added Windows 2003 x64 Snapshot client and CLARiiON
array support. This
includes Instant Recovery (IR) for the SQL server
on a Windows VSS platform.
+ Added SAN Client support for HP-UX
11.31 PA-RISC and IA-64 operating
systems.
--------------------------------------
Current New
Features and Enhancements:
--------------------------------------
This
Release Update contains the following new features and
enhancements. For
more information about any new feature contained in
this release, refer to the
NetBackup 6.5.3 Documentation Updates document
contained in the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/305408
+ NetBackup
Exchange Granular Recovery
NetBackup 6.5.3 includes the ability
to restore Exchange mailboxes, folders,
and messages from a storage
group or database backup. This type of backup
can serve both kinds of
recovery situations: from the same backup image you
can choose either
to restore whole storage groups and databases or you can
select
individual items within mailboxes.
+ For restores of individual
items with Exchange Server or SharePoint Server,
note the
following:
- You must be running Windows 2008 or Windows 2003 R2.
Information about how
to upgrade Windows Server 2003 with
Service Pack 1 to Windows Server 2003 R2
is available from the
following Microsoft web
site:
http://support.microsoft.com/kb/912309
- For Windows 2008, you must enable Services for Network File System
under
File Services. See the NetBackup 6.5.3 Documentation
Updates for more
information.
+ A new TechNote is
available with updated information for using Granular
Recovery with
SharePoint Server 2003/2007. This TechNote is available on the
Symantec Support Web site:
http://entsupport.symantec.com/docs/305549
+ The
administrator can customize how the Storage Lifecycle Manager
(nbstserv)
runs duplication jobs by creating a LIFECYCLE_PARAMETERS
file and adding
specific parameters. (See Chapter 5 in the 6.5
Administrator's Guide, Vol. I,
for complete setup
instructions.)
The following parameters were added since
6.5.
DUPLICATION_SESSION_INTERVAL_MINUTES
Indicates how
frequently nbstserv starts a duplication session. During
a
duplication session, NetBackup looks for completed
backups on backup
storage destinations and decides
whether or not it is time to start a new
duplication
job.
Default: 5 minutes. Minimum: 1 minute.
Syntax: DUPLICATION_SESSION_INTERVAL_MINUTES
5
IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS
All copies must be completed in a lifecycle. If
necessary, NetBackup
initially tries three times to
duplicate an image to a duplication
destination. This
prevents NetBackup from retrying too frequently.
If,
after three tries, the copy is still unsuccessful,
this parameter indicates
how long NetBackup waits before
an image copy is added to the next
duplication job. (The
frequency is determined by
the
DUPLICATION_SESSION_INTERVAL_MINUTES
parameter.)
The NetBackup administrator may need
more than two hours (the default) to
solve the problem.
Alternatively, the administrator can
temporarily
de-activate a lifecycle using
nbstlutil.
Default: 2 hours. Minimum: 1 hour.
Syntax: IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS
2
The following parameters have been added to help the lifecycle
run duplication
jobs as efficiently as possible. They are
similar to existing parameters but
indicate the size in gigabytes
instead of kilobytes:
MIN_GB_SIZE_PER_DUPLICATION_JOB
Use this parameter (similar to
MIN_KB_SIZE_PER_DUPLICATION_JOB, introduced
in 6.5) to
indicate the size that the batch of images should reach
before
one duplication job is run for the entire
batch. The lifecycle does not
request a
duplication job until either:
- The aggregate size
of the images in a batch reaches the minimum size
as
indicated by this parameter,
or
- The MAX_MINUTES_TIL_FORCE_SMALL_DUPLICATION_JOB
time has passed. This
parameter determines the
maximum time between batch
requests.
Default: 8
gigabytes. Syntax: MIN_GB_SIZE_PER_DUPLICATION_JOB 8
MAX_GB_SIZE_PER_DUPLICATION_JOB
Use this parameter
(similar to MAX_KB_SIZE_PER_DUPLICATION_JOB,
introduced
in 6.5) to indicate how large the batch of images is allowed
to
grow. When the size reaches the size as indicated by
this parameter, no
more images are added to the
batch. Default: 25
gigabytes.
Syntax: MAX_GB_SIZE_PER_DUPLICATION_JOB
25
Notes about MIN_GB_SIZE_PER_DUPLICATION_JOB /
MAX_GB_SIZE_PER_DUPLICATION_JOB:
- Use either the KB or
the GB version of these parameters, but not both.
- If
only one MAX or one MIN parameter is specified, the other uses
the
default value for that
parameter.
----------------------------------------------
NetBackup
6.5.2 New Features and
Enhancements:
----------------------------------------------
The following
features and enhancements were introduced in NetBackup 6.5.2. For
more
information about any of the features introduced in that release, refer
to
the NetBackup 6.5.2 Documentation Updates document contained in the
following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/302438
+ An
enhancement has been made within Enhanced Staging to compute the
maximum number of concurrent jobs for storage groups more precisely.
Previously, Enhanced Staging used a hard-coded number to determine the
maximum
number of concurrent jobs for a storage
group.
+ This feature implements fast object positioning for
NBBSAGetMultipleObject
API restores. Fast object positioning improves
restore performance by
enabling XBSA to position the media server to
the exact location of an
object in an image. This enables XBSA to
restore the object without having
to read through the entire image.
+ This release of NetBackup provides enhanced file-based
checkpointing for the
SQL Server. For example, changes to the
NetBackup for SQL Server framework
makes it possible to resume
partially completed backups. In addition, you can
use the SQL Server
database to recover a database to a new location from a
set that does
not include a full database backup image. (In earlier versions,
only
those sets that included a full database backup image was supported.)
And finally, improvements were made that reduce the work-loss
impact to the
SQL Server database recovery by making recoveries
possible through a series
of restores rather than a monolithic
restore operation.
+ Activity Monitor displays job state
details
This Release contains changes to the column layout in the
Jobs
view of the Activity Monitor. The columns are not displayed as
per the layout
preferences that you may have specified for the
earlier releases. Two new
columns named State Details and
Priority have been added to the Jobs view.
The State Details column
is displayed by default and indicates specific
reasons why a job is
queued or is not progressing. It also lists the backup
resource
or condition for which the job is waiting. The Priority column
is
hidden by default and indicates the current relative priority of a
job to
obtain backup resources.
+ Reverse Host Name
Lookup
The domain name system (DNS) reverse host name lookup is used
to determine
what host and domain name are indicated by a given IP
address. In previous
releases, NetBackup required that reverse host
name lookup was working to
determine that a connection to a host came
from a recognizable server.
Some administrators cannot or do not
want to configure their DNS server for
reverse host name lookup. For
these environments, NetBackup now allows the
configuration of Reverse
Host Name Lookup as a master server, media server,
or client host
property in order to allow, restrict, or prohibit reverse host
name
lookup.
+ New Job Priority defaults and overrides
In
previous releases, the job priority was set only in the policy
configuration using the Job Priority setting. The administrator was not
able
to specify a job priority for job types other than backups. In
this release,
administrators have greater flexibility and control
over the priority of a
job. In addition, administrators can set the
priority of a job from multiple
locations in the NetBackup
Administration Console, from the Backup, Archive,
and Restore client
interface, and from the command line. This capability
improves the
usability and consistency of NetBackup's job priority scheme.
This release introduces the following additions for setting and changing
the
priority of a job:
- The ability to configure default
job priorities for different job
types in the new Default Job
Priorities master server host properties.
- The ability to
dynamically change the job priority of a queued or an
active
job that waits for resources in the Activity Monitor.
- The ability
to set the priority for a media content job in the Reports
utility.
- The ability to set the job priority for import, verify,
and duplicate
jobs in the Catalog utility. The ability to
specify the job priority
for restore jobs in the Backup,
Archive, and Restore client interface.
- The ability to change job
priorities in the bpadm and the bp interfaces.
- The ability to
specify the job priority from the command line.
+ Data at Rest Key
Management Service (KMS)
The KMS feature is a master server-based
symmetric key management service that
manages symmetric cryptography
keys for tape drives that conform to the
T10 standard (i.e.
LTO4).
+ Multiple Copy Synthetic Backups
The
Multiple Copy Synthetic Backups feature introduces the capability to
read
remote, non-primary source images to produce a second synthetic
copy in
remote storage.
This feature provides the
following benefits:
- This feature eliminates the bandwidth cost of
copying synthetic full
backups to another site. Instead of
duplicating a local synthetic full
backup to a remote site to
produce a second copy, it is more efficient to
produce the
second copy by using data movements only at the remote site.
-
This feature provides an efficient method to establish a dual-copy
disaster
recovery scheme for NetBackup backup
images.
+ AdvancedDisk storage option
This release
contains new features that enable the user to choose which machines
can be used for restores and duplications. The following list describes
the
added capabilities that this feature offers.
-
AdvancedDisk supports storage access by more than one media server.
- AdvancedDisk supports specification of preferred or required
media
servers for restore and duplication operations.
This new capability
replaces the
FORCE_RESTORE_MEDIA_SERVER option.
+ SharedDisk storage
option
The SharedDisk documentation in the Veritas NetBackup 6.5.2
Documentation
Updates document packaged with this release supercedes
the SharedDisk
documentation in the NetBackup 6.5 and 6.5.1 versions
of the NetBackup
Shared Storage Guide. The Veritas NetBackup 6.5.2
Documentation Updates
document contained in the following TechNote on
the Symantec Support Web
site.
(http://entsupport.symantec.com/docs/302438)
With this release,
the SharedDisk feature enables you do the following:
- Specify
preferred or required media servers for restore and
duplication
operations. This new capability replaces the
FORCE_RESTORE_MEDIA_SERVER
option. This capability
provides the following benefits:
- Offloads the workload
of restores from the servers that perform
the
backups.
- Directs
the duplication traffic to specific storage servers.
- Use
either LUN masking or SCSI persistent reserve for exclusive
volume
access on the storage arrays.
+ Added SCSI
persistent reservation support for SharedDisk on Redhat 4.0
Update 5.
+ Added SCSI persistent reservation support for SharedDisk on
SuSE 9 SP 3.
+ SAN Client and Fibre Transport
The
following list introduces the new features and capabilities for SAN
client and Fibre Transport in this release.
- You can use tape as
a storage destination for the SAN Client and Fibre
Transport
feature.
- On Solaris systems, NetBackup 6.5.2 detects the PCI bus
and only allows
ports on one bus to be used for target mode,
as follows:
- The first choice is the bus with the most 2312
target mode ports.
- If there are no 2312 target mode ports,
the bus with the most 24xx
target mode ports is
used.
- Target mode ports on other buses are not
used.
- This release will now support the following QLogic HBAs for
Fibre
Transport media servers:
- QLA2460 and
QLA2462 (PCI-X)
- QLE2460 and QLE2462
(PCI-e)
+ NetBackup for Microsoft Exchange
- Backups of
the Exchange 2007 passive VSS writer. With Exchange 2007,
Microsoft introduced a new concept for Exchange that included the
mirroring
(replicating) of Exchange databases and logs to
either a local server with
replication enabled (LCR) or to a
passive node of a Microsoft cluster with
replication enabled
(CCR). The only supported backup interface to this
replicated data is the "new" VSS passive writer that is
automatically
installed in either of these replication models.
This NetBackup feature
allows the user to select what VSS
writer is backed up from the Host
Properties for the Client.
The client seamlessly backs up and catalogs as
if it were a
local VSS backup.
- Exchange 2007 enhancements to consistency
checks. Beginning with 6.5.2,
NetBackup uses the Microsoft API
to check the consistency of databases and
transaction logs and
to provide additional details.
To take advantage of the
Exchange 2007 consistency checks with the Microsoft
API with a
VSS off-host backup, the Exchange Management Console must be
installed on the off-host client.
- Ability to automatically
redirect a VSS restore to the Exchange 2007
recovery storage
group (RSG).
- Instant recovery for Exchange 2003 and later. This
feature enables the
recovery of storage groups and databases
from a snapshot. These snapshots
can also be staged to
tape.
- Additional information on the 6.5.2 version of the
NetBackup for Exchange
agent is
available.
+ NetBackup for Microsoft SharePoint Portal
Server
- Document-level restores of MOSS 2007 & WSS
3.0.
- Support for SharePoint 2007 document restore from a database
backup.
- Support for Microsoft SQL 2008.
- Support for
64-bit versions of SQL Server.
- Additional information on the 6.5.2
version of the NetBackup for SharePoint
Portal Server agent is
available.
+ NetBackup for Microsoft SQL Server
-
Support for Microsoft SQL Server 2008.
- Support for the backup and
restore data contained in the SQL Server
filestream data type.
The filestream data type allows the user to manag
file system
data using SQL Server.
- SQL Server file-based
checkpoint/restart.
+ NetBackup for Oracle (Support for Oracle
11g)
NetBackup 6.5.2 supports backups and restores of Oracle 11g.
This includes
support for Oracle advanced data compression and Oracle
data pump.
For instructions on linking the Oracle Recovery
Manager (RMAN) with NetBackup,
refer to the appropriate procedure for
your platform and Oracle 9i or later
or for Oracle 10g and
later.
The information in the Appendix "Oracle 9i and 10g Real
Application Clusters"
also applies to Oracle
11g.
+ Storage Lifecycle Policy destination configuration
changes
This release introduces several configuration changes for
storage lifecycle
policy storage destinations. The changes appear in
the Storage Destination
dialog box and are as follows:
- The new Snapshot destination type is available when the Snapshot
Client
option is installed.
- The Alternate read
server selection is available only for duplication
destinations.
- The Preserve multiplexing option is available for
multiplexed source images.
+ Database Administration Tool for
NetBackup Relational Databases
The NetBackup relational database and
Bare Metal Restore database in
NetBackup 6.0 and 6.5 used Sybase
Adaptive Server Anywhere (ASA). (Also
known as SQL Anywhere.)
NetBackup 6.0 and 6.5 included command line utilities
to administer
the databases. NetBackup 6.5.2 contains a tool that makes it
easier
for administrators to perform database administration tasks.
The
Database Administration tool for NetBackup databases is a
stand-alone,
interactive, menu-driven tool available on both UNIX and
Windows:
- On UNIX, the tool has a menu-user interface, similar
to the bpadm tool.
- On Windows, the tool has a graphical user
interface. The tool is based on
existing command
lines.
The tool, on both UNIX and Windows, provides a way for the
administrator to
perform many actions. For a list of these
actions and more information about
this new feature, refer again to
the NetBackup 6.5.2 Documentation Updates
document.
+ How to configure and use NetBackup for
VMware
NetBackup for VMware provides backup and restore of the VMware
virtual
machines that run on VMware ESX servers. NetBackup for VMware
takes advantage
of VMware Consolidated Backup (VCB) technology. The
backup process is
off-loaded from the ESX server to a separate host
that is called the VMware
backup proxy server.
The
NetBackup 6.5.2 Documentation Updates document contains a chapter that
describes this feature in detail as well as how to configure
NetBackup for
WMware.
+ Snapshot client
features
Snapshot features contained in this release of NetBackup
are:
- Storage lifecycle policies with Instant Recovery
snapshots
Instant Recovery snapshot-based backups to the types
of images that
NetBackup can manage with lifecycle policies.
The Instant Recovery feature
makes snapshots available for
quick data recovery from disk. Lifecycle
policies support a
lifecycle storage plan for the storage unit copies made
during
an Instant Recovery backup.
- NetBackup and Continuous Data
Protection (CDP)
CDP dramatically changes the data protection
focus by continuously
safeguarding all changes to important
data. CDP increases the available
recovery point
granularity.
- New disk array snapshot methods in
6.5.2
The array snapshot methods contained in this release
take advantage of
high-speed mirroring and other snapshot
capabilities that are provided by
the arrays. The following
list shows the new snapshot methods introduced in
this
release.
-
Hitachi_CopyOnWrite
-
Hitachi_ShadowImage
-
IBM_DiskStorage_FlashCopy
-
IBM_StorageManager_FlashCopy
- VMware raw device mode
(RDM)
VMware's raw device mapping mode (RDM) allows a VMware
virtual machine to
directly access raw physical disks. With
raw device mapping, a VMware
virtual machine can use large
storage devices such as disk arrays. The
arrays can be locally
attached to the ESX server or configured on a Fibre
Channel
SAN.
+ This release adds coexistence support for clients that
utilize EMC Powerpath
devices. Bare Metal Restore will not
re-create or restore volumes or
filesystems that reside on EMC
Powerpath devices. The following is a summary
of expected behaviour
when backing up and restoring EMC Powerpath clients
with Bare Metal
Restore:
- During backup, the configuration that is
imported will have all
references to EMC Powerpath
pseudo-device names removed and replaced
with the first
active physical disk in the EMC Powerpath configuration.
This is applicable for all UNIX and Linux platforms.
For Windows platforms,
pseudo device naming convention
matches to native device naming convention
and only
pseudo device entry is maintained in the configuration.
- The physical disk(s) chosen to represent the EMC Powerpath
configuration
will be "Restricted" from restoration.
- The physical disk(s) chosen to represent the EMC Powerpath
configuration
will not be allowed to be unrestricted
during Dissimilar Disk Restore
(DDR) and Dissimilar System
Restore (DSR) mapping operations.
- The filesystems,
volumes and volume groups (if applicable)
originally
resident on EMC Powerpath devices can be
mapped to non-EMC Powerpath
devices for restoration.
- Resources (disk groups and volume groups) originally
configured on
EMC Powerpath devices will not
automatically be imported and may not be
available in
the post-restore environment. Depending on the
operating
system, volume manager and Host Bus Adapter
(HBA) in use will determine
whether the resource is
automatically available after restoration has
completed. If the resource is not available, it
will need to be either
imported by hand or made
available via the external procedure feature of
BMR if
automation is desired.
- For Windows platforms, Symantec's
volume manager shipped with Storage
Foundation for Windows
(SFW) is not supported with the EMC Powerpath
configured
disks in this release and is planned for a future release.
+ The
NBSU utility has been upgraded to include the following new features
and capabilities. In addition, this release contains the latest
version
which is 1.2.6.
- NBSU now detects DNS alias
hostnames.
- Hostname checks for the etc/hosts, etc/lmhosts, NIS and
NISplus will now
detect and use the associated IP
addresses.
- Enhancements were made to the nbsu.exe Windows
file-property values with
additional Symantec-specific
information.
+ The release contains the following changes and
enhancements to the High
Availability Guide.
-
Configuring the Key Management Service (KMS) for monitoring
-
Clustered media servers on Windows 2008
- Changes to the
bpclusterutil command for UNIX and Windows platforms
+ Many of the
preceding features contained additional commands as well as
new
options to existing commands. These new options and commands have
been
documented in the Commands chapter of the NetBackup 6.5.2
Documentation
Updates document.
+ The following
procedure should have been included in the Veritas NetBackup
Shared
Storage Guide that was released with the NetBackup 6.5 GA.
BasicDisk storage units and Windows UNC
Beginning with the
NetBackup 6.5 release, if you use Windows Universal Naming
Convention
(UNC) pathnames to specify BasicDisk storage, you must configure
the
following NetBackup services on the NetBackup media server to use the
same credentials:
- The NetBackup Remote Manager and Monitor
Service
- The NetBackup Client Service
If the
services do not use the same credentials, NetBackup marks BasicDisk
storage units that have UNC pathnames as DOWN.
To configure
NetBackup services credentials
1. In Windows, open Services in the
Microsoft Management Console.
2. Select one of the following
NetBackup services and open its Properties:
- The
NetBackup Remote Manager and Monitor Service
- The
NetBackup Client Service
3. On the General tab, select Stop to stop
the service.
4. On the Log On tab, select This Account and then enter
valid credentials.
The credentials must allow read and
write access to the storage.
5. On the General tab, select Start to
start the service.
6. Repeat for the other
service.
+ Enabling Multiple Robotic Paths for Highly Available
Tape Libraries
This release contains a new feature that
allows a user to enable multiple
robotic paths to achieve high
availability for NetBackup TLD type tape
libraries. This feature
enables the use of multiple paths from a single media
server to the
tape robot. For more information about this feature, refer to
the
following TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/303942
+ A
new option has been added to the Disk Group Mapping Utility dialog of
the
BMR mapping wizard.
For AIX and HP-UX, the option
is called Simplify volume group.
For VxVM, the option is called
Simplify disk group.
For Solaris Volume Manager, the option is called
Simplify disk set.
This option is being added to the table of
selection items for the dialog.
The description of this option is as
follows:
Select this option to force the creation of the volume
group (AIX and HP-UX),
disk group (VxVM), or disk set (Solaris Volume
Manager) and set the number of
copies and stripes in all the mapped
volumes to 1. Use this option to map all
volumes as concatenated
volumes onto a disk.
This option is only available if you select
the Automatically map volumes in
this volume group option on this
page.
------------------------------------------
NetBackup 6.5.1
Features and Enhancements:
------------------------------------------
This
Release Update contains the following new features and
enhancements.
+ For Solaris systems, you can now use SCSI
persistent reservations for
exclusive LUN access control for disk
arrays used with the SharedDisk
feature. For more information,
see the following Symantec
TechNote:
http://entsupport.symantec.com/docs/293321
+ Added
support for Microsoft Office SharePoint Server (MOSS) 2007 and
Windows
SharePoint Services (WSS) 3.0
- NetBackup 6.5.1 supports Microsoft Office SharePoint Server (MOSS)
2007
and Windows SharePoint Services (WSS) 3.0.
- MOSS 2007 standalone, federated, 32-bit and
64-bit with SQL 2005 or
SQL Express. Shared
Services configuration protection is supported
within the same farm.
- WSS 3.0 standalone,
federated, 32-bit and 64-bit with SQL 2005 or
SQL Express.
- There are additional requirements if you
want to perform document-level
restores with SharePoint
Portal Server 2003 and a 64-bit OS. You need to
upgrade
to Windows 2003 R2 and install the Software Development Kit
(SDK)
for SUA available from Microsoft. SUA is the
Subsystem for UNIX-based
Applications.
- Document-level restores of MOSS 2007 & WSS 3.0 are not supported
in
NetBackup 6.5.1. This functionality will be available
in a future release.
For further information on how to use
NetBackup with MOSS 2007 and WSS 3.0,
refer to the following TechNote
on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/292586
+ The
following enhancements made to the NetBackup for Microsoft
Exchange:
- Exchange 2007 mailbox-level backups and
restores
This release supports mailbox-level backups
of Exchange 2007. This
includes the same
functionality as in previous versions of NetBackup
for
Exchange, except an additional Microsoft package is
required.
Download and install the Microsoft
Exchange Server MAPI Client and
Collaboration Data
Objects package. Version 6.05.7888 or higher
is
required. You can find this package at the
following Web site:
http://www.microsoft.com/downloads/
To run mailbox
backups and restores, you must create a user account
for
the NetBackup Client Service. The process is
different for Exchange 2007
than for earlier versions of
Exchange. Refer to the TechNote, Continued
support for
Microsoft Exchange 2007 on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/292587
- Exchange 2007 VSS support
This release update
supports Snapshot Client backups of Exchange 2007.
This
includes off-host backups and the selection of the VSS provider,
as
with Exchange 2003 in previous versions of NetBackup.
To successfully
perform backups using the VSS method,
you must apply two hotfixes.
- For Exchange
2003 and Exchange 2007 You must apply the
following
SFW 5.0 hotfix on all systems where a
Snapshot Client backup occurs.
The hotfix can be
obtained by calling Symantec Support. This
hotfix
is also included in the SFW/SFW-HA 5.0
MP1 release. See the following
TechNote for more
information.
http://entsupport.symantec.com/docs/287298
- If
you have Exchange 2007 and VxVM 5.0 and use the VSS off-host
method,
you must also apply the following
hotfix.
http://entsupport.symantec.com/docs/292544
- With Exchange 2007, NetBackup 6.5.1 supports the redirection of a
VSS
backup image to a recovery storage group (RSG) or
another alternate
storage group. As of NetBackup
6.5.1, you can only redirect the restore
of an entire
storage group (including the RSG) if it contains only
one
database.
For more
information on this type of restore, see the TechNote
Continued
support for Microsoft Exchange
2007.
http://entsupport.symantec.com/docs/292587
- This release
allows for off-host snapshot backups of uncommitted logs only.
- Support for Exchange 2007 in Veritas Cluster Server (VCS)
environments.
A patch is required. See the following
TechNote for more information:
http://entsupport.symantec.com/docs/288625.htm
- In a
future release the Exchange agent will support instant recovery
for
Exchange 2003 and later. This feature enables the
recovery of storage
groups and databases from a
snapshot. These snapshots can also be staged
to
tape.
+ The release includes a new NetBackup for VMware that
provides backup and
restore of VMware virtual machines that run on
VMware ESX servers. NetBackup
for VMware uses the VMware Consolidated
Backup (VCB) framework.
NetBackup for VMware can back up and
restore individual files or the full
virtual machine. Also supports
individual file restore from full Windows
virtual machine backups, by
means of FlashBackup-Windows.
For additional information about
this feature, see the following TechNote
on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/293350.htm
+ The
following enhancement was made to NetBackup Windows FlashBackup.
NetBackup Windows FlashBackup uses VxMS for backup (mapping) and restore
of
NTFS files. A change was made to provide a new VxMS build
that supports the
direct retrieval of security descriptors from the
NTFS Security Descriptor
database in VxMS.
+ Additional
error codes have been created for a NetBackup SharedDisk. For
detailed information about these errors codes, refer to the following
TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/288177
==================
II. KNOWN
ISSUES
==================
This section contains a list of known
issues with this Release Update. These
issues will likely be fixed in future
Release Updates for this version of
NetBackup. The issues below have been
separated in to general groups to make
it easier for you to find the area
that interests you most.
- Platform-specific issues
- Installation,
upgrade, and cluster issues
- NetBackup Access Control issues
- NetBackup
Database Agent issues
- Storage-related issues
- NetBackup user interface
issues
- General NetBackup issues
- General Documentation
issues
Platform-specific
issues:
-------------------------
+ (ET1320943) FAT32 file systems
are not supported on Windows x86 and x64.
+ (ET1268229) The
backuptrace.exe executable fails on Windows AMD64 systems.
On AMD64
systems, when using the backuptrace command, add the following
option
with any other options that you are using. This ensure that the
registry will not be called and the command will function
properly.
-install_path <path> (This is the directory path
where NetBackup resides.)
+ Product dependency notification for
customers running Microsoft Windows
Vista or Windows 2008
server.
If you are protecting client (or server) systems that are
running either
Microsoft Windows Vista or Windows 2008 server, you
may need to install
Microsoft hot-fix number KB952696. If you
are attempting to back up any
protected files that have been
encrypted by the operating system, NetBackup
will not be able to back
these files up. NetBackup will report that it is
unable to
access the encrypted files and the backup will continue with all
of
the remaining files.
NOTE: This does not apply to NetBackup
encryption. NetBackup encryption
is separate from the file system
encryption, meaning NetBackup-encrypted
files will be backed
up. In addition, this hot-fix is not needed for any
Windows
version prior to Microsoft Windows Vista or Windows 2008 server. If
you are running Vista or Server 2008, please refer to KB952696 to see
if
this hot-fix is required for your operating system
version
+ Windows 2008 can only be administered from a remote
system, the user
interface will not allow local
administration.
+ (ET1233823) There is a problem regarding
backing up Windows 2008 encrypted
files. This is a Microsoft
issue. A NetBackup fix will likely occur in a
future 6.5 release.
For now, to avoid this issue, run NetBackup as
Administrator and not
as a Backup Operator.
+ ** (ET1220681) This issue applies to all
64- and 32-bit Windows platforms,
using Microsoft System
Provider.
When using the Microsoft System Provider, any Instant
Recovery snapshot
backups relative to the backup used for restore
that are kept online should
remain valid after attempting a
Point-in-Time rollback from any of the online
snapshots. However,
attempting a Point-in-Time rollback from any of the
online snapshots
can cause all of the other online snapshots, taken from the
same
volume to become invalid. This issue can occur when the snapshot
"shadow
copy device name" is changed after a rollback
To avoid this issue, the user should use CopyBack to restore data from
an
online Instant Recovery Snapshot. A fix for this issue will
be included in a
future Release Update of NetBackup 6.5.
+ (ET1258372) For Solaris 10 clients using the NAS_Snapshot
snapshot method,
if backup target filesystems are not mounted
explicitly as NFS version 3, the
snapshot directory on the filer
volume will not be accessible through NFS as
required to support
snapshot restore. This may result in failed backups, or
backups that
appear to succeed, but are immediately expired during routine
snapshot image validation. For Solaris 10 clients, filesystem mount
commands
should contain the following
option:
-o vers=3
For
example:
mount -F nfs -o vers=3 file1:/vol/vol2
/mnt
Installation, upgrade, and cluster
issues:
------------------------------------------
+ This Release
Update Windows installation will set the MaxLogFileSizeKB in
nblog.conf to a value of 51200. The value of MaxLogFileSizeKB will be
set
to the new value even if it was changed before the Release Update
was
applied.
+ (ET1299390) When the IP resource
for a VCS cluster (or any other cluster
technology) fails (or goes
down unexpectedly), the NetBackup agent is
incapable of determining
the state of the master server. This leads the VCS
server to believe
that all NetBackup services are down when in reality they
are
up.
To avoid this issue, perform the following
workaround.
1) Use the cluster technology specific command to offline
the NetBackup
resource group.
2) Ensure that
the NetBackup services are down on all of the nodes in
the
cluster. You can use the bp.kill_all command to
shutdown NetBackup on all
of the inactive
nodes.
3) Bring the NetBackup cluster resource group back
online.
+ If you are updating a clustered NetBackup server in a VCS
configuration,
Symantec recommends that you run the manual patch
install.
+ Configuring NOM and VxAT on the same cluster is not
supported on VCS Windows.
+ When upgrading a media server using
NetBackup LiveUpdate in environments
that have master and media
servers residing on separate domains, you must
stop tracker.exe on
the target media server or the LiveUpdate upgrade will
fail.
To avoid this issue, you must ensure that the tracker.exe is not
running on
the media server prior to executing a LiveUpdate
upgrade.
+ (ET1257102) Before you attempt to install a NetBackup
Master Server on a
Tru64 system the following things must be present
on the Tru64 system:
1. Install the latest
Internationalization (I18N) patch
2. Shared Memory Size
greater than 60MB.
If these two criteria are not met then basic
Backups fail with a status 230
and status 89 error,
respectively.
+ The Veritas Private Branch Exchange (PBX) software
is installed along with
Veritas NetBackup 6.5.x Depending on
how NetBackup is installed, PBX may log
messages by default to the
UNIX system logs /var/adm/messages or
/var/adm/syslog, or to
the Windows Event Log. This can cause additional
system logging
that the system administrator may not desire. The messages
written to the system logs are the same as those written to the PBX
logs
(/opt/VRTSpbx/log on UNIX and <install_path>\VxPBX\log on
Windows).
To disable PBX logging to the system or event logs
after NetBackup has been
installed, enter the following
commands:
UNIX:
cd
/opt/VRTSicsco/bin
./vxlogcfg -a -p 50936 -o 103
-s LogToOslog=false
Windows:
cd
<install_path>\VERITAS\VRTSicsco
vxlogcfg
-a -p 50936 -o 103 -s LogToOslog=false
It should not be necessary
to restart PBX for this setting to take effect.
Any future PBX log
information should no longer appear in the system logs.
For more
information about this issue or information on how to disable the
option, refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/280746
+ (ET1269244) When
attempting an upgrade, if Fibre Transport clients or servers
are
discovered in the database, make sure that the appropriate services
are
running to avoid potential issues that could cause the upgrade to
fail. Use
nbftconfig -ls and nbftconfig -lc to determine if
Fibre Transport clients or
servers are present.
+ Cannot
install NetBackup 6.5.2 to a Macintosh computer running
Mac OS X
10.5 (Leopard). This issue affects PowerPC- and Intel-based
machines with Mac OS X 10.5.
NetBackup 6.5.2 is a patch release
that is meant to upgrade an existing
6.5.x installation. Attempting
to locally install NetBackup 6.5 on a client
running Mac OS X 10.5
will fail. For more information about this issue and
how to
work-around it, refer to the following TechNote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/302495
NetBackup Access Control
issues:
--------------------------------
+ If you are using NBAC and
you may receive the following warning after
installing the Release
Update:
"The NetBackup Access Control upgrade failed and must be
run manually. Make
sure the Symantec Product Authorization Service is
started and then run: \n
<INSTALL_DIR>Program
Files\\VERITAS\\NetBackup\\bin\\admincmd\\bpnbaz -Upgrade."
Please open up the install log and search for:
NetBackup\bin\admincmd\
bpnbaz.exe" -CheckUpgrade. If you see a
message similar to the following,
verify the error code
value:
10-10-2008,20:10:16 : ERROR in running NBAC Command
: "C:\Program Files\
Veritas\NetBackup\bin\admincmd\bpnbaz.exe"
-CheckUpgrade Returned error code: 0
10-10-2008,20:10:16
: Action ended 20:10:16: NBAC_Upgrade. Return value 1.
-
If the error code is 0 you can ignore this issue altogether.
- If the
error code is something other than 0, then there is an issue and you
should run the command manually on the affected
system.
+ (ET1030850 ET1145680) An issue exists for AIX
platforms running a mixed
NetBackup Access Control (NBAC) environment
where NBAC is installed and
enabled on some but not all
hosts. In this type of environment, USE_VXSS is
set to
AUTOMATIC. There is an AIX compiler issue that causes a core dump
to
occur in a library routine. You may observe core dumps in
NetBackup daemon
processes due to this issue. A side effect to
this issue may be that you are
not able to log into the
NetBackup-Java Administration Console after enabling
NBAC.
+ (ET1274335) Applicability: Cluster NetBackup with NBAC
(Clustered VxAT)
A Hot Catalog backup of clustered NetBackup with
NBAC (Clustered VxAT) does
not protect VxAT data stores correctly.
Attempting to recovery VxSS data
using the command, bprecover -r
-vxss -p <PolicyName> fails to recover the
VxSS
environment.
NetBackup Database Agent
issues:
--------------------------------
+ The following items
pertain to the new Exchange Granular Recovery feature
for this
release.
- A Microsoft hot fix is required for "Client for NFS"
for windows 2003. You
can locate and request this hot fix for
either x86 or x64 platforms at:
http://support.microsoft.com/kb/947186
- A status 1 error may
occur for an Exchange Granular-enabled backup job if
the
granular processing operations failed to complete successfully.
The
job details under the Activity Monitor or error log should
indicate if this
failure is what caused the status
1.
- Look at the bpbkar debug log for more
information
- A legacy (non VSS) backup will still
truncate transaction logs if the
job ended with
a status 1 because of a granular processing
operation
failure. In this situation, the backup
image is suitable for database
recovery.
- The following application event log message may
appear on an Exchange
server during an Exchange granular
operation (backup, browse or restore)
and can safely be
ignored.
EventID
16384
Description: The remote server does not
have locking support. A
mount
was
requested with locking enabled. The share is
being
mounted
anyway. Some functionality may not be available.
- The
Qlogic San Surfer software may need to be disabled or un-installed
because it may conflict with the port mapped for Windows
"client for NFS".
- The following table shows the supported
NetBackup media servers and which
of these platforms support
NBFS:
Supported Media
Server Support for
NBFS
AIX
5L...............................
YES
HP-UX HP 9000
PA-RISC................ YES
HP-UX
HP Integrity (IA-64)...........
YES
Novell Open Enterprise Server
Linux.. NO
RedFlag Linux Data
Center............ NO
RedHat
Enterprise Linux.............. YES
Solaris Sparc........................
YES
Solaris
x86/x64...................... NO
SUSE Linux Enterprise Server.........
YES
Tru64................................
NO
Windows
2000......................... NO
Windows 2003 x86/x64.................
YES
Windows
2008......................... NO
- The
following table shows the supported Disk Storage units for
Exchange
granular-enabled backup policies and which of these
platforms support
granular-browse:
Supported Media
Server Granular-browse Support
BasicDisk.................. YES
AdvanceDisk................ YES
NearStore.................. NO
OpenStorage................ NO
PureDisk................... YES
ShareDisk.................. NO
SnapVault.................. NO
- For Windows 2008
the following applies:
- Backups and restores using
granular recovery or Mailbox-level backups
and
restores may fail with the MAPI logon error x80040115. Please
refer
to the following TechNote on the Symantec
Support Web site for a solution
to disable IPv6
for MAPI access.
http://entsupport.symantec.com/docs/311611
- The
following application event log message may appear on a Windows
2008
Exchange server if a user does not have the
Active Directory or the User
Name Mapping
identity mapping set up and configured using the
Services
for NFS properties. This message occurs
during an Exchange granular
operation (backup,
browse or restore) and can safely be
ignored.
EventID
16397
Description: Windows(R) Lightweight
Directory Access Protocol (LDAP)
failed a
request to connect to Active Directory Domain
Services(R)
for Windows user
<DOMAIN\USER>. Without the corresponding
UNIX
identity of the Windows user, the
user cannot access Network File
System
(NFS) shared resources. Verify that the Windows user is
in
Active Directory Domain Services and
has access permissions.
+ (ET1421633) Granular backups of a web
application with multiple content
databases may fail. The work around
is to back up the Content databases
individually.
+ (ET1421326) SharePoint document names are truncated
because of special
characters that cause a restore of the document to
fail because it cannot
be found.
+ (ET1174583) An
enhancement has been made that adds base NetBackup support for
SQL
Server 2008. However, database moves from Snapshot backups taken of
databases that contain file stream data are not supported.
+ If
pre-NetBackup 6.5.3 version is being used to backup granular backups
for
SharePoint and its media servers are upgraded to 6.5.3, then the
SharePoint
clients will also need to be upgraded to
6.5.3.
+ The following issues are specific to SharePoint 2007
support.
- (ET1255700) When restoring a SharePoint WSS 2.0 site
where the site is
gone but the database still remains, the
site may not be extended after a
restore has completed
successfully. In this case, the user must extend
the
site using the SharePoint administrator user interface.
-
(ET1249811) A redirected restore is not supported with
differential
backups in this release.
-
Document-level restores will fail if the string "_Granular_" is
contained
within the document name. You can restore the
document using a full
database restore. To avoid this
issue, rename the documents that contain
the string
"_Granular_" to a name without the string "_Granular_" prior
to
performing the backing up.
+ The following
list of issues applies to Microsoft Exchange.
- Exchange 2007
Recovery Storage Group
In NetBackup 6.5.1, the procedure
to restore to the Exchange 2007 recovery
storage group
(RSG) is to specify the RSG name as the
redirected
destination. In a future release, redirection
to the RSG will be automated
and will not have to
specify a name.
- Launching an off-host snapshot backup
from the NetBackup Client or
with
bpbackup
If you attempt
to initiate an Exchange off-host alternate client
backup
from the NetBackup Client GUI or with the
bpbackup command, the backup
fails. Instead, use the
NetBackup Administration Console to initiate a
manual
backup for that Exchange policy. See the "Testing
configuration
settings" section in the NetBackup for
Microsoft Exchange Administrator's
Guide for
instructions on how to perform a manual backup.
- When an
Exchange backup is launched from the NetBackup Client
interface
and uses the Snapshot Client offhost backup
capability, the progress log
window does not display the
usual progress messages evident when a
scheduled backup
is executed. The backup operation is not impacted by
this
lack of progress logging. If detailed progress is
desired, use the
NetBackup Administration Console to
launch a manual backup operation on an
Exchange policy.
See the "Testing configuration settings" section in
the
NetBackup for Microsoft Exchange Administrator's
Guide for instructions on
how to perform a manual backup
operation.
+ (ET1278383) Exchange 6.5.2 - LCR/CCR backup
support
To ensure that the CCR client attributes are set properly
for both nodes in
the cluster, the user needs to update the Exchange
client attributes for
each node individually. Changing the attributes
for the virtual CCR name
will only affect the active node at the time
of change.
+ There is an error in the Veritas NetBackup 6.5.2
Documentation Updates manual
that was delivered with this
release. In the NetBackup for SharePoint Portal
Server Updates
chapter, page 217, the following bullet is
incorrect.
To redirect MOSS 7.0 and WSS 3.0 web
applications, specify the destination
web application
name (or the URL of the destination site).
The following is the
correct version of the bullet.
To redirect MOSS 7.0
and WSS 3.0 web applications, specify the URL of
the
destination web application for the Redirect
SharePoint Resources option in
the Restore Marked Files
dialog box.
Storage-related
issues:
-----------------------
+ (ET1444319) An issue exists in
this Release Update where storage lifecycle
policy (SLP) images that
are no longer in the catalog still appear in the
EMM image table
list. These images are empty placeholder images and are
created when
multi-streamed backups occur. The nbstserv process detects
these
images in the EMM table list, processes them, and reports that it has
removed them, when in fact they still appear in the image table list as
not
being processed by SLP.
+ (ET1317594) To add
clarity, the "Load balance" label in the Storage Unit
Group dialog,
has been changed to read, Media server load balancing.
+ A button
labeled New has been added to the Add Disk Array Host dialog box,
as
well as a new dialog box titled, New Array Type. When you click the
New button the New Array Type dialog box appears. Included on this
dialog
box is a Help button. The online help for this dialog and
button will be
available at the next major release.
+ (ET1245547) While running a report for tape reports > tape
lists, if you
have a volume name or Media ID name that is less than
six characters, then
while using the command bpmedialist -ls -q
-mlist -ev <volume/media name>
-M <Master server>, the
report operation will fail.
To resolve this issue and
ensure that the report operations is successful,
you need to include
the media ID in double quotes and add enough spaces
within the quotes
to make the media ID six characters long. For example, if
you have
the media ID "AB000" which is a five character media ID, then you
can
use the command bpmedialist as follows:
bpmedialist
-ls -q -mlist -ev "AB000 " -M omwin1
Since the length of the
volume name is five characters, a space has been
added, and the
volume name is enclosed in double quotes. It is important that
the
media ID is in double quotes if spaces were added to make the ID six
characters long.
+ The following list of issues applies to
AdvancedDisk.
- Windows Common Internet File System (CIFS) is
not supported.
- For NFS, you must use manual mount
points.
- Symantec recommends that you do not span backup
images across volumes in
an AdvancedDisk disk pool. File
system full conditions cannot be detected
adequately.
Therefore, each disk pool should be comprised of only
one
volume.
+ The NetBackup SharedDisk
option does not support Windows 2008 for media
servers.
+ (ET1240562) NetBackup SharedDisk and Windows media
servers
If you use both NetBackup 6.5.2 and NetBackup 6.5 or
6.5.1 media servers
(Windows) for SharedDisk, you must format LUNs
using a 6.5 or 6.5.1 media
server. To avoid any LUN formatting
issues, Symantec recommends that you
upgrade all of the Windows media
servers you use for SharedDisk to
NetBackup
6.5.2.
+ (ET1052487) For SharedDisk on Windows systems, you can use
either GUID
Partition Table (GPT) or Master Boot Record (MBR) to
format LUNs on Windows
systems that support GPT. GPT allows
disks larger than 2 TB in size.
However, NetBackup 6.5.1 and
earlier cannot read or write disks that use GPT.
Therefore, if you
use both 6.5.1 and earlier and 6.5.2 and later for disk
pool access,
all LUNs must be formatted with MBR. MBR disks are limited to
2TB
maximum size.
+ (ET1239766) Some devices that have single-instance
store (SIS) capabilities
can be used as storage destinations in a
storage lifecycle policy. (For
example, PureDisk.)
In
this release, the Fixed and Capacity Managed retention types are
available
for selection for SIS devices used as duplication
destinations. However, the
Capacity Managed retention type actually
behaves as a Fixed retention period
for these devices.
The log reflects this change in retention type behavior. In future
releases,
the Capacity Managed retention type will be available for
SIS devices.
+ (ET1230073) A storage lifecycle policy can contain
backup and duplication
storage destinations. A duplication
destination can be configured to have one
of two retention types:
Fixed or Capacity managed.
When Capacity managed is selected, a
Desired cache period is also configured.
NetBackup tries to retain
the image on the destination for the Desired cache
period. Only if
space is needed for new images are the capacity-managed copies
to be
expired. However, testing has shown that for duplication
destinations
using the Capacity managed retention type, the Desired
cache period is being
overlooked.
The overlooked
desired cache period may allow images to become eligible for
expiration as soon as all copies of the image have been created. The next
time
the disk reaches the high water mark, these copies may be
deleted, regardless
of the Desired cache period
setting.
+ (ET1128929) Potential free space is the amount of space
on a disk staging
storage unit (DSSU) or on a lifecycle policy
destination that NetBackup can
free if extra space on the volume is
needed. (Use the nbdevquery command to
display the
potential_free_space and the free_space value.) The potential free
space value represents the total size of the image copies that are
eligible
for expiration.
To create free space, an
administrator can run the bpexpdate command to
manually expire
eligible image copies on the volume. This changes the potential
free
space into available free space.
If nbdevquery is run after
bpexpdate is used, the potential free space value
should be reduced
and the free space value should be increased. However, this
is not
the case. The nbdevquery command does not display the correct
potential
free space value until one of the following updating events
occurs:
- In the case of DSSUs: When the high water mark or
a disk-full condition is
reached on the storage unit.
The automatic expiration of eligible copies of
staged
images occurs and potential_free_space for that disk is recalculated.
- For disk destinations within lifecycle policies: When a
duplication job
that writes to the disk completes, the
potential_free_space value for that
disk is
recalculated.
+ (ET1128929) Suppose a copy of an image is
beyond its try-to-keep date, and
is a candidate for removal from
disk. For instance, this copy of the image
is counted as a part
of the Potential Free Space value. If a user uses the
bpexpdate
command to manually expire this copy of the image from disk, the
Potential Free Space value will not be decremented to reflect the
action
taken until the whole Potential Free Space value is
recalculated. Until the
value is recalculated, the user and
NetBackup will think that there is more
available space on the disk
than there actually is.
The Potential Free Space value is
recalculated:
a) When the High Water Mark (HWM)
condition forces a draining of the disk
down to
Low Water Mark (LWM).
b) When an image is fully
duplicated, thus being "Lifecycle complete".
The
"Available space" is Free Space plus Potential Free Space. The file
system increments the Free Space, but NetBackup does not decrement
the
Potential Free Space. Thus, the size of the image that was
expired is
counted twice as both Free Space and Potential Free
Space. This is the
reason why it will look to the user and
NetBackup like the disk has more
space than there actually
is. In addition, this may cause NetBackup to
assign jobs to the
disk that have a larger total estimated size than is
actually
available.
NetBackup user interface
issues:
--------------------------------
+ (ET1424582) The Windows
Administration Console will crash if the user has a
SAN Client
connected to the setup and performs the following steps:
1. Click
on Devices node and view the SAN Clients attached to the setup.
2.
Then click on Host Properties and view the Master server properties.
3. Windows Administration Console will crash if user performs a Refresh
All
operation any time after viewing the Master server
properties from
Host
Properties.
+ (ET1367769) When using the nbdevconfig command from
the command line interface
it is important to remember to
separate the server names with white space and
not any other
character such as a comma. The NetBackup Commands document
will
be updated to include an additional sentence and possibly
an example that
demonstrates how this command is designed to be
used.
+ The NetBackup Administration Console for Windows is
not supported on
Windows 2008 for the AMD64 platform. If a user
attempts to launch the
NetBackup Administration Console, it will
cause the following error message.
The NetBackup
Administration Console cannot be started. The Windows-based
NetBackup Administration Console is not supported on this
platform.
+ (ET1224679) The NetBackup Administration Console for
Windows may crash when
two instances of Administration Console
are running on two separate remote
desktop sessions on the same
server. This issue rarely occurs and is not
easily
reproducible. The issue is not a regression and is outside of
the
normal scope of operations. Hence, this issue is planned to
be addressed in
a future NetBackup 6.5 Release
Update.
+ (ET1238485) The NetBackup Administration Console for
Windows may crash if
the user clicks on the Activity Monitor node and
then clicks on Media node.
This issue is associated with ET1219769
and a temporary patch has been
applied to prevent the crash. A proper
fix for this issue is planned a future
NetBackup 6.5.x Release
Update.
General NetBackup
issues:
-------------------------
+ ** (ET1391268) A data loss
issue exists with calendar-based schedules that
have a configured
window that spans midnight and then goes active after
midnight. The
issue can cause a client backup, that is suppose to run in the
next
open window, to be skipped without any notification, thus resulting in a
data-loss situation. This issue can occur in a NetBackup server or
Enterprise
server.
For information on how to determine
if you may be impacted by this issue and
for a work-around, refer to
the following TechAlert on the Symantec Support
Web
site.
http://entsupport.symantec.com/docs/311581
+ (ET1436810)
Calendar incremental backups may not run on the same day as a
calendar full backup as been scheduled.
+ (ET1174736) This release
contains a 32-bit Windows memory management
limitation. Windows can
only address 4GB of memory. If an attempt is made
to perform a
Flashbackup of volumes that are larger than 10TB, that it
requires
more than 4GB of memory to store the bitmap that needs to be
created
for the restore of single files. To work around this issue,
Symantec recommends that you make smaller volumes or use a UNIX
Master
server.
+ (ET1412544) The Windows NTFS file
system has a feature called junction
points. A junction point can be
set up to provide access to files in a local
directory (similar in
function to a symbolic link). For backups of a VMware
virtual
machine, NetBackup for VMware does not currently support a junction
point as the snapshot mount point on the VMware backup proxy server.
The
snapshot mount point must be a local directory on the proxy
server, not a
junction point that refers to a local directory.
Support for junction points
as the snapshot mount point on the proxy
server will be added in a future
release.
CAUTION: if
a junction point is used as the snapshot mount point, the backup
appears to succeed, but the actual files that were backed up may be the
wrong
files.
+ (ET1137932) To do NetBackup restores as a
non-administrative user under NBAC
using the Windows Backup, Archive,
and Restore client console or the Windows
Administration Console, the
permissions on the following directories need to
be set to "Full
Control" for each user of the user
interfaces.
C:\ProgramFiles\Veritas\NetBackup\logs\nbwin
C:\ProgramFiles\Veritas\NetBackup\logs\nbconsole
+ (ET1116304)
To view log messages generated by PBX exchange, use the vxlogview
utility installed by the VRTSicsco package only. Typically, the
VRTSicsco
package is installed at "/opt/VRTSicsco" on UNIX systems
and
"<CommonProgramFiles>\VERITAS\VRTSicsco" on Windows
systems. It is not
recommended to use the vxlogview utility
that is installed by any other
package because it may give errors due
to a version/architecture mismatch.
+ (ET1259882) NetBackup for
VMware does not support a USB drive as the snapshot
mount point on
the VMware backup proxy server. This support will be added in
a
future release of NetBackup.
+ (ET1250126) To perform a
Point-in-Time rollback restore for an IBM DS6000
system, you must
modify a VxFI configuration file for the Windows x64
platform. Perform the following steps to set up and change the
configuration file:
1. Install IBM VSS 3.x
2. Install DSCLI 5.2.2.224 at a minimum.
3. Add the
following lines to the end of
%commonprogramfiles%\SymantecShared
\VxFI\4\ConfigFiles\ibmtsfi.conf:
[CLI_TOOL_INFO]
"FILEPATH"="C:\Program Files
(x86)\IBM\DSCLI\"
(If DSCLI is installed to a
different location, use that path in
place
of "C:\Program Files
(x86)\IBM\DSCLI")
You can find the following TechNote on this
issue on the Symantec Support
Web site.
http://entsupport.symantec.com/docs/302962
+ (ET125073) Attempting
to restore Bare Metal Restore (BMR) Windows clients
using Broadcom
NetXtreme II network adapters that are rebranded by certain
OEM
vendors (such as HP NC373i) fails with the following error
message.
"Failed to install network driver - check
WINBOM."
For more information on how to work around this issue,
refer to the following
TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/302696
+ VMware NetBackup
Integration Module (VNIM) not required.
The VMware NetBackup
Integration Module (VNIM) is not required for NetBackup
for VMware.
In fact, NetBackup for VMware cannot function if VNIM is
installed.
NOTE: If VNIM is installed, you must uninstall it
before running any backups.
+ (ET1218121) An issue exists that
causes backups of Distributed File
System Replication (DFSR) data on
Windows 2003 R2 systems using
NetBackup 6.5 or 6.5.x to fail even
though a NetBackup Status Code 0
(successful) is received. A
documented workaround exists in
TechNote 290900 on the Symantec
Support Web site. If you have already
implemented this workaround,
please continue to monitor the TechNote for
any changes that may be
added.
See,
http://entsupport.symantec.com/docs/290900
+ On a media server
(stand-alone or clustered), if the media server system
is shutdown or
a failover occurs while the media server is involved in a
restore
operation, further restore operations involving this media server
will not function. For more information about this issue, refer to
the
following TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/303970
+ (ET1267896) When
performing backups using the new Pure Deduplication
Option (PDDO)
feature, Symantec suggests that users monitor their shared
memory
usage as the number of jobs increases. The job-size throttling
has
been turned off in NetBackup 6.5.2 to allow more PDDO backups to
run
concurrently. Please consult your NetBackup Performance
Tuning Guide for
additional information on NetBackup tuning
parameters affecting shared memory
usage.
+ (ET1250777)
An alternate client off-host backup of a NetBackup RealTime
application may fail with status code 156. This failure applies to a
snapshot-based backup to a storage unit (with or without a retained
snapshot
for Instant Recovery). This error occurs if the RealTime
server's host tables
are not correctly updated for the alternate
client. As a result, NetBackup
cannot make a RealTime TimeImage
accessible to the alternate client, and the
backup
fails.
To resolve this problem, see the following NetBackup
TechNote on the Symantec
Support Web
site:
http://entsupport.symantec.com/docs/303966
+ (ET1274002)
The recovery of a catalog image taken in version 6.5.2 of
NetBackup
is NOT supported in an earlier version of NetBackup (such 6.5)
or
vice versa.
+ (ET1455616) An issue exists that can cause a BMR task
to hang when
BMR-enabled backup policies are started. After you have
finished upgrading
the NetBackup and BMR master server to NetBackup
6.5.3, backups that have
the Collect BMR Information option enabled
in the BMR backup policy can hang
while the bmrd process consumes a
significant percentage of CPU cycles. It
is possible that this issue
could affect other non-BMR-enabled backups
because of potential CPU
and memory resource contention.
For more information and a
solution on this issue, refer to the following
TechNote on the
Symantec Support Web site.
http://entsupport.symantec.com/docs/315331
+ (ET1414771) A BMR Fast
Restore of a Windows client with a single partition
fails with the
following error message.
Failed to run
X:\BMR\NBU\BIN\BMRRST.EXE - begin
When attempting a BMR restore
of Windows clients with a single system or boot
partition, the
process could fail during the Finalizing Restore step with the
error
message mentioned above:
If you encounter any issues attempting a
BMR Fast Restore of a Windows client
with a single partition, please
consult with a Symantec Support representative
for further
guidance.
General Documentation
issues:
-----------------------------
+ The following items are
corrections that will be made to the NetBackup 6.5
Bare Metal Restore
(BMR) Administrator's Guide at the next major release of
NetBackup.
In the Storage Area Network Support section of Chapter
6, Restoring Clients,
the following text
appears:
Bare Metal Restore can restore a system
that is attached to a Storage Area
Network (SAN). On
Windows, AIX, and Solaris systems, if the host
bus
adapter (HBA) drivers are available in the restore
environment, BMR
automatically restores the SAN-attached
volumes. BMR does not support the
restoration of systems
with SAN attached volumes on HP-UX and Linux.
The following text
is the correct replacement text.
Bare Metal Restore
can restore a system that is attached to a Storage
Area
Network (SAN). If the host bus adapter (HBA)
drivers are available in the
restore environment then
- On Solaris 10, BMR automatically restores the
SAN-attached boot and
data
volumes.
- On Solaris 8 and Solaris 9, BMR
automatically restores the SAN-attached
data
volumes.
- On Windows, BMR automatically restores
the SAN-attached data volumes.
- On AIX, BMR
automatically restores the SAN-attached data
volumes.
- On HP-UX and Linux, BMR does not
support the restoration of systems
with SAN
attached volumes.
In the Configuration Summary section of Chapter
10, Managing clients and
configurations the following text should be
added:
Client configuration can be modified to add,
change and remove a license
key for software discovered
for a protected system. The license key, which
is added
or changed, is also added to the protected system after
restore
using the configuration to which the key was
added. This facility is
available only for Veritas
Storage Foundation products.
+ (ET1197993) The 6.5 NetBackup
Administrator's Guide, Volume I, incorrectly
states that the Virtual
Tape Option is necessary to create a NDMP storage
unit. This is
incorrect. The NetBackup for NDMP license must be installed
on
the media server in order to use a host as a NDMP storage
unit.
+ The NetBackup Release Notes PDF that is available for
download from the
Symantec Support Web site has been updated with
the following corrections.
Users can download the latest version of
this document at their convenience.
- SAN Client Platform
Proliferations corrections
- Page 7: Original
paragraph -
The following client platforms
support the SAN client: AIX, HP-UX,
Linux,
Solaris, and Windows, and the following media server
platforms
support the SAN client: Red Hat 4
update 3 Linux x86_64 and
Solaris 9/10 SPARC.
The SAN client will be supported in this release
with disk storage. Support for tape storage may be added in a
future
release.
Page 7: Corrected paragraph
for NetBackup 6.5.1 -
The following client
platforms support the SAN client: AIX, HP-UX,
Linux, Solaris, and Windows, and the following media server
platforms
support the SAN client: RedHat 4
Update 3, RedHat 4 Update 5 and
SLES 9 SP3 Linux
x86_64 and Solaris 9/10 SPARC. The SAN client is
supported in this release with disk storage. Support for tape
storage
may be added in a future
release.
- Page 59, Table 2-19: Original
paragraph -
Media server You can
use the following systems for the
NetBackup
media
servers that host that are attached to the
SAN:
- Linux
- RedHat 4.0 Update 3 X86_64 (EM64T or
AMD64)
- Solaris
9 and 10 (SPARC)
Page 7: 59, Table
2-19: Corrected paragraph for NetBackup 6.5.1 -
Media server You can use the following systems for the
NetBackup
media
servers that host that are attached to the
SAN:
- Linux
- RedHat 4 Update 3, RedHat 4 Update 5,
SLES 9 SP3 X86_64 (EM64T or
AMD64)
- Solaris
9 and 10 (SPARC)
- NetBackup PureDisk Deduplication Option
Naming Correction
The New Features chapter in the
NetBackup 6.5 Release Notes document
incorrectly refers
to the PureDisk Deduplication Option as PureDisk
Storage
Option or PureDisk Optimization Option. These names and
the
corresponding description have been corrected and a
new updated version
of the NetBackup Release Notes
document that is available for download
from the
Symantec Support Web site.
+ The information about which policy
types that support the client encryption
option was not included in
the NetBackup 6.5 Release Notes document. The
following list
shows the policies types that support encryption in
NetBackup
6.5. This list will be updated and placed in the Release Notes
document at the next major release of NetBackup.
- AFS
- DB2
- DataStore
- Informix-On-BAR
-
LOTUS_NOTES
- Microsoft Exchange
- Microsoft
SharePoint
- Microsoft SQL-Server
- Microsoft
Windows
- Oracle
- SAP
- Standard
-
Sybase
If you use one of the following policy types, you will not
be able to select
the encryption check box in the policy attributes
interface.
- DataTools-SQL-BackTrk
-
FlashBackup
- FlashBackup-Windows
- NDMP
-
NetWare
- OS/2
- Vault
+ (ET1268273)
FlashBackup incremental backups do not operate as described in
the
NetBackup 6.5 Snapshot Client Administrator's Guide, page 82.
The next revision of the Snapshot Client guide will contain
information
similar to the following:
For FlashBackup
and FlashBackup-Windows full policies, all blocks in the
disk or raw
partition (as selected in the Backup Selections tab) are backed
up.
For FlashBackup and FlashBackup-Windows incremental policies,
complete files
are backed up based on changes to the file Modified
Time or Create Time
since the last full or incremental
backup.
For FlashBackup-Windows Incremental policies, the
Modified Time and Create
Time changes are queried from the NTFS
Master File Table (MFT) for File
entries only (directories are
skipped). Any newly created or modified files
are backed up as
complete files and corresponding directories up the tree are
also
backed up. Newly created but empty directories are not considered for
FlashBackup-Windows incremental backups.
Warning:
During FlashBackup-Windows incremental backups, jobs will complete
with
status 0 but some skipped files may occur due to limitations
with the NTFS
file system.
The NTFS Master File Table
does not update the Create Time or Modified Time
of a file or folder
when the following changes are made:
- File or directory rename
operations
- File or directory security changes
- File or
directory attribute changes (read only, hidden, system, archive
bit)
==========================
III. DOWNLOAD
INSTRUCTIONS
==========================
This is an update to
NetBackup/Media Manager products
with the latest fixes for Windows NT
NetBackup servers.
Download instructions:
1) Download the
NB_6.5.3.winnt.IA64_<6 digit number>.exe file into a
temporary
directory.
where <6 digit number> is an internal tracking
identifier
2) Extract the NB_6.5.3.winnt.IA64_<6 digit number>.exe
by
double-clicking on it.
This
will create a number of files that
include:
IA64.README
and
Setup.exe
=============================
IV. INSTALLATION
INSTRUCTIONS
=============================
Before you install, review
the following list of notes:
- When installing and uninstalling
this pack, the instructions contained
in the Online Readme
always supersede the instructions contained in the
installed
version.
- Click on the "Download Now" link, near the bottom of
this document
prior to running the following installation
procedure for this pack.
- Symantec recommends that you perform a
catalog backup before and after
you apply this Release
Update.
- If you are planning to install this Release Update as a
part of an
upgrade from a 6.0 MPx release, you must first
install NetBackup 6.5 GA
before you install this Release
Update.
- NetBackup Master Server is not supported on Windows
2008.
- To install a NetBackup client on Windows 2008 x86 Server
Core, use the
special x86 server core package, available for
download from Symantec.
- If you have BMR Boot server you should
take down those processes before
performing the
install/uninstall.
- If you are planning to install this Release
Update as a part of an
upgrade from a 5.x release then it is
important that you understand
that the existing NetBackup
databases must be in a consistent state prior
to beginning the
upgrade. Information and tools to assist you in
determining
the current state of your database, as well as instructions to
help you address any inconsistencies that you might discover can be
viewed
on the NetBackup Upgrade Portal, a part of the Symantec
NetBackup Support
Web site.
http://support.veritas.com/menu_ddProduct_NBUESVR.htm
For Release
Update installation on Windows CLUSTER
Environment:
-----------------------------------------------------------------
1)
Install this Release Update locally on the nodes of the cluster where
the NetBackup group is inactive. (follow steps 1-4 below)
NOTE: When installing on a VCS cluster, complete the installation of
this
pack on a single node before you
begin installing on another node.
2) Install this Release Update locally
on the active node. This should be
done when the NetBackup system is
quiet, for example, no backups or
restores running.
CAUTION: Do not failover the NetBackup Group until all NetBackup
nodes
(including the active
NetBackup node) have the Release
Update
installed.
--------------------------------------------------------------------------------
Installation
steps:
1) Close all NetBackup Windows.
Make sure the NetBackup
system has no active backups, restores,
duplications, etc., running.
If there are NetBackup activities in process,
the Release Update will
require a reboot if the file to update is busy.
If a database
client is being used, such as Oracle, ensure that the
database
services are stopped. Database services can be stopped using the
ControlPanel -> Services tool. Repeat this until all databases have
been
stopped. These services must be restarted once the patch is
successfully
installed.
2) Run Setup.exe (Double-click on the
icon from File Manager or Explorer or run
it from the command
prompt)
Setup.exe begins by stopping the appropriate NetBackup
Services required for
the Release Update installation. Next, it will
install the necessary files
into their correct locations.
Lastly, Setup.exe will restart the appropriate
NetBackup
services.
3) Examine the install log located under the user profile that
completed the
install. The following is an example of the user
administrator that
completed the install. This path may be
hidden and you may need to unhide
hidden or system files to view the
log.
C:\Documents and Settings\administrator\Local
Settings\Temp\
NetBackup Install...log
Search the
install log for the following string to determine if an error has
occurred. "Return Value 3".
4) Remove the temporary directory created in
the download instructions.
NOTE: After installing NetBackup 6.5.3
on a Windows x86 system with a
BMR Boot Server,
start the BMR Boot Server Service manually.
NOTE: If you are
installing the Release Update using the silent
install
script, please review the
<TEMP>.Log after the installation is
finished, a reboot maybe required to complete the installation of
the
Release Update. A search of the log
for the key words "in use" will
indicate which
files were busy during the installation.
Symantec recommends that you
perform a catalog backup after you have
applied this Release
Update.
--------------------------------------------------------------------------------
The
following procedure is only for users who want to install NetBackup
6.5.3
client on a Windows Vista system:
NOTE: Remote installations are
not supported for Vista on Windows 32- and
64-bit
Systems.
To install NetBackup 6.5.3 client
on a Vista system:
1. Install NetBackup 6.5 GA from a CD. You
must use the custom install option
and choose to NOT to install
VSP.
2. Install the NetBackup 6.5.3 Release
Update.
3. If you are given a list of client platforms from which to
select, select the
Windows 2003 with the chipset, either x86 or
x64, that matches your system.
NOTE: After installing NetBackup on a
Windows Vista client platform and starting
the Backup,
Restore and Archive user interface, you may receive a
dialog
warning you that the user interface is not
compatible with Vista. You can
disregard the
warning and proceed with using the user interface.
To add a Windows Vista
client to a policy:
1. Create a Windows policy or use an existing
Windows policy.
2. If you are given a list of client platforms from
which to select, select the
Windows 2003 with the chipset,
either x86 or x64, that matches your system.
To use Open File
Backup:
1. VSP is not supported on Vista. If Open File
Backup is enabled for a Vista
client (this is the default), VSS
will always be used to create the
snapshot.
=========================
V. UNINSTALL
INSTRUCTIONS
=========================
To uninstall the Release Update
from a Windows CLUSTER Environment:
NOTE: When uninstalling on a
VCS cluster, complete the uninstall of this
pack on a
single node before you begin uninstalling on another node.
1) Uninstall
this Release Update from the nodes of the cluster where the
NetBackup group is inactive. (follow steps 1-2 below)
2) Uninstall this
Release Update from the active NetBackup node.
This should be done
when the NetBackup system is quiet, for example,
no backups or
restores running.
CAUTION:
Do not failover the NetBackup Group
until all NetBackup nodes (including
the active NetBackup node) have
the Release Update uninstalled.
**Important notice regarding un-installs
on Windows**
Only the last Release Update installed on a Windows system can
be un-installed.
1) Close all NetBackup Windows.
Make sure
the NetBackup server has no active backups, restores,
duplications,
etc., running. If there are NetBackup activities in process,
the
Release Update will not install if the file to update is busy.
If
a database client is being used, such as Oracle, ensure that the
database services are stopped. Database services can be stopped via
the
Control Panel -> Services tool. Repeat this until all
databases have been
stopped. These services must be restarted once
the patch is successfully
uninstalled.
2) Go to Add/Remove
programs dialog box and select the correct release update
to be
uninstalled.
================================
VI. CURRENT
RELEASE UPDATE INDEX
================================
This section
contains a master index for all Windows packages of Etracks that
have been
fixed in this release, sorted according to the containers that
they
comprise.
NB_6.5.3.IA64
-------------
1250743 1275559 1289330
1302929 1282107 1302749 1317013 1317008 1317006 1317202
1317047 1276489
1318091 1318437 1289921 1319500 1322984 1361367 1364407 1364422
1322803
1364661 1373019 1383374 1382658 1383586 1383582 1383584 1184889 1276613
1382632 1383839 1383438 1383429 1383440 1383434 1383258 1383442 1383733
1384031
1383750 1383540 1382528 1384897 1384026 1375483 1383736 1382523
1383527 1383523
1384879 1385083 1385111 1386294 1383454 1383425 1383426
1384677 1383556 1383757
1384675 1385061 1383452 1382599 1382596 1384892
1376805 1382595 1383782 1383498
1383466 1383497 1386057 1385764 1386060
1383811 1383808 1382683 1386756 1385614
1384822 1386891 1386064 1386062
1386073 1383727 1384025 1382622 1383766 1386069
1384960 1382618 1386075
1386077 1383472 1383479 1385881 1384019 1386065 1384904
1386070 1387046
1383743 1384952 1387039 1383643 1388132 1384946 1384943 1388149
1384948
1383744 1388766 1384909 1389088 1388050 1388180 1227447 1383756 1388092
1388192 1388053 1388054 1388057 1388058 1388060 1388063 1386537 1382684
1383404
1387984 1383532 1383742 1383761 1391168 1386760 1393321 1386763
1391109 1383763
1394039 1394025 1383630 1392132 1386750 1388236 1384020
1395057 1384919 1383792
1383772 1393919 1384032 1384023 1384966 1395393
1383506 1396286 1227458 1396153
1391110 1397984 1396005 1391795 1393810
1393798 1397604 1395089 1398627 1399009
1388000 1387827 1383512 1397582
1393793 1396248 1402394 1396112 1401373 1402907
1403048 1395233 1402499
1403069 1402922 1403920 1405290 1402967 1398832 1404850
1320530 1398698
1396083 1408129 1392668 1409131 1409154 1410597 1410659 1411251
1410516
1411527 1411776 1410874 1412331 1412417 1413338 1411302 1413269 1410786
1413572 1385085 1414212 1412557 1402233 1415612 1414776 1413649 1401482
1413567
1415683 1416768 1415142 1416620 1415243 1421025 1425093 1424266
1423453 1412062
1382626 1425900 1425285 1428096 1423583 1426958 1427064
1429896 1429721 1429629
1430825 1428794 1431220 1428632 1431217 1431957
1432152 1432733 1431905 1436492
1436738 1439637
NB_JAV_6.5.3.IA64
-----------------
1316222 1316255 1316257
1383469 1386728 1388080 1400256
===========================
VII. RELEASE UPDATE
CONTENT
===========================
This section contains the Release
Update conventions, content, and historical
content that is applicable to the
release.
Conventions:
------------
The following list describes
the conventions used in the subsections that
following this
section. Each item listed in the Current Release Update
subsection
describes a feature, enhancement, or issue fixed with this
Release
Update.
Description
Describes a particular problem
contained in this pack.
** Description **
Describes a problem that can lead to potential data loss. Please
read these problem descriptions
carefully.
Workaround
Any available workarounds to a
problem are also listed. Workarounds can be
used INSTEAD of
applying the patch, however, Symantec strongly recommends
the
"best practice" of being at the latest available patch level.
Additional
Notes
Any additional information regarding a problem is
included.
Current Release
Update
----------------------
Each item listed in this section describes a
feature, enhancement, or change
that comprises this Release Update. Please
read this section thoroughly to
understand the contents of this
update.
--------------------------------------------------------------------------------
Etrack
Incident = ET1250743
Associated Primary Etrack = ET1227093
Titan
cases: 230-515-323 240-709-547 281-328-393 281-329-9201 281-332-028
290-974-157 290-974-378 311-836-533
Description:
A
"Check WINBOM" error for the NC373i adapter would occur while using
an
ISO image that was created from WinPE-based shared resource
tree (SRT).
--------------------------------------------------------------------------------
Etrack
Incident = ET1275559
Description:
A bpdbm core dump
would occur because of a badly formatted ovgetmsg routine.
A
change was made to address this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1289330
Description:
Changes have been
added to ensure that the BMR database levels match those
of the
NetBackup server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1302929
Description:
A change was added to
fix memory leaks discovered in the bpplsched command
line and
nbproxy which use common free routines. The cause of the
problem
was that the command line would mix results from
different queries. The
c_receive_flag determines if the
contents of a structure are freed and if
queries are mixed like
this, the value may not be the same.
--------------------------------------------------------------------------------
Etrack
Incident = ET1282107
Associated Primary Etrack = ET1221889
Titan
cases: 311-836-533
Description:
An issue would
occur after a BMR restore operation completed on a
Windows
system that had Broadcom NetExtreme II NIC hardware and
NIC teaming
software installed and
configured.
After the BMR restore completed
and during the BMR clean-up phase (while
installing Broadcom
NetXII NIC drivers), BMR would cause an error message
to appear
stating that it failed to install the NIC drivers. However,
the
drivers were actually installed correctly. This message
appeared ONLY
when the backed-up system had NIC teaming
software installed and
configured.
Workaround:
If you encounter this issue, please click, OK, for the pop-up
error
messages that may appear and let the BMR clean-up
continue with the other
tasks.
--------------------------------------------------------------------------------
Etrack
Incident = ET1302749
Associated Primary Etrack = ET1300264
Titan
cases: 220-369-133 311-946-518 320-117-267 320-122-713
Description:
User backups with windows configured to be 24x7, would fail at
midnight
with a status code 196.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317013
Associated Primary Etrack = ET1292141
Titan
cases: 220-319-568 240-781-624 311-955-023
Description:
Backups would fail with a status code 230 when using the
en_GB.ISO8859
locale.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317008
Associated Primary Etrack = ET1295547
Titan
cases: 230-554-457
Description:
The policy
execution manager (nbpem) would core dump after restarting
a
job that had been running before the upgrade to NetBackup
6.5.2.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317006
Associated Primary Etrack = ET1297993
Titan
cases: 291-011-673
Description:
The policy
execution manager (nbpem) would exit with an ASSERT
failed
error that indicated m_due was less than or equal to
m_startTime.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317202
Associated Primary Etrack = ET1269997
Titan
cases: 320-107-578
Description:
Resource requests
for bpduplicate (vault) were failing because of a
missing
parameter. The Vault duplications would fail with a status 800.
Workaround:
This would only occur when duplicating to
storage units on
pre-NetBackup 6.5 media servers where the
master server is at 6.5 or later.
The workaround would be to
not target storage units on pre 6.5 media
servers when
duplicating. It also will not be an issue for
single-image
duplications.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317047
Associated Primary Etrack = ET1293461
Titan
cases: 240790925 281375544 290011922 291-010-092
Description:
The Client Attribute "Maximum Data Streams" was being ignored
with
NetBackup 6.5.2 and the global value "Maximum jobs per
client" was always
taking precedence irrespective if the
setting was higher or lower.
--------------------------------------------------------------------------------
Etrack
Incident = ET1276489
Description:
The bpexpdate
-deassignempty command was failing to expire media on
NDMP
hosts.
--------------------------------------------------------------------------------
Etrack
Incident = ET1318091
Associated Primary Etrack = ET1295660
Titan
cases: 311-944-025
Description:
On Windows master
servers, the online catalog backup was failing with a
status of
2 for the parent job and 42 for one of the child jobs
when
non-multi-streamed policies were configured as critical
policies in the
catalog backup policy.
Workaround:
If you encounter this issue, remove critical policies from the
online
catalog backup policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1318437
Associated Primary Etrack = ET1301899
Titan
cases: 240-788-962
Description:
Lotus Notes
databases that were larger than 2GB would be treated as
links
and skipped from the backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1289921
Description:
If backup jobs and
synthetic/duplicate jobs were in progress simultaneously,
some
of the drives would become unusable.
Workaround:
If
you encounter this issue, find the unusable drive and release it
using
the nbrbutil utility.
--------------------------------------------------------------------------------
Etrack
Incident = ET1319500
Description:
The End-user License
Agreement (EULA) has been updated for NetBackup 6.5.3.
--------------------------------------------------------------------------------
Etrack
Incident = ET1322984
Description:
A change was made to
address a bpbdm core dump issue that occurred when
the client
list was being freed when user interface executed
a
Q_IMAGE_HWOS_GET query and the get_hwos() would perform a
double free of
the client list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1361367
Associated Primary Etrack = ET1320882
Titan
cases: 291-014-078
Description:
A change was made
to ensure that an Exchange DB restore can be performed
with a
Windows 2008 cluster.
--------------------------------------------------------------------------------
Etrack
Incident = ET1364407
Description:
When a policies
schedule was changed the retention level was not correct
when
modified to a value other than the default value.
--------------------------------------------------------------------------------
Etrack
Incident = ET1364422
Description:
Synthetic Backup jobs
would fail with a status 1 and were retried
repeatedly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1322803
Associated Primary Etrack = ET1266944
Titan
cases: 281-351-695 281-459-396
Description:
If
media servers or other hosts not in the server list attempted to
connect
to a master, the connection would be rightly
rejected. However, the
diagnostic-logging-level 2 logging
message itself used a non-threadsafe
function that would cause
memory corruption if threads collided. This
would lead to
crashes or erratic behavior for services such as EMM and PEM.
Workaround:
Search for "allow_peer" messages in the
logs and reconfigure or
decommision all of the servers that are
logged as "not allowing
connection". These servers are
not in the master's server list, which
triggers the log
message.
If the diagnostic logging
level is set to not log Level 2 messages, the
problem is
averted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1364661
Description:
A change was made to
to correct an issue that caused NBPEM to crash during
an
upgrade from NetBackup 6.5 to 6.5.3. The crash would happen in
a
clustered environment when nbpem was shutdown.
--------------------------------------------------------------------------------
Etrack
Incident = ET1373019
Description:
All DSSU schedules
were deleted (from PEM point of view) upon updating one
DSSU
schedule.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383374
Associated Primary Etrack = ET1300103
Titan
cases: 320-117-348
Description:
bprd would core
dump under certain circumstances when there was an
invalid
media server in the server list and the configuration
was being updated.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382658
Titan cases: 220-327-515
Description:
If the VNET_OPTIONS entry was defined in your configuration
(bp.conf
on UNIX or the Registry on Windows) and if some values
in the entry were
zero, problems would occur if you attempted
to upgrade to NetBackup 6.5.2
or later. An example entry
would be:
VNET_OPTIONS = 120 3600 0 0 0 0 0 0
0
If you attempt to run with this entry in
NetBackup 6.5.2 or later,
networking will not work on your
machine.
Workaround:
If you
encounter this issue, remove the VNET_OPTIONS entry from
your
configuration before you upgrade, or replace the 0-values
in the entry
with the NetBackup 6.5.2 defaults before
upgrading.
For
example:
VNET_OPTIONS = 120 3600 200 40 3 1
30 0 0 0
--------------------------------------------------------------------------------
Etrack
Incident = ET1383586
Associated Primary Etrack =
ET1295782
Description:
For SharedDisk volumes, the
unmount event triggers a clean up of all the
committed space
allocated for the backup. If the unmount event is missed,
the
volume may appear over-committed and may not get picked for future
backups. As a results, MDS would not find any available Shared
Disk volumes
and backups in a pure Shared Disk environment
would queue indefinitely.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383582
Associated Primary Etrack = ET1377498
Titan
cases: 230-581-012 291-068-284
Description:
Optimized duplication would ignore the retention level sent
for a
destination copy and would set the expiration time and
retention using
values from the source copy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383584
Description:
An issue existed that
caused jobs to fail with a status 16: unimplemented
feature
error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1184889
Titan cases: 220-111-009
Description:
Cache results of server list comparisons for CORBA
communications. The
cache is intended to improve performance
for configurations with a large
number of hosts in the server
list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1276613
Associated Primary Etrack = ET1135854
Titan
cases: 281-213-065
Description:
During long
running back up jobs, the firewall between the master and
media
server will close connection if it is configured to do so.
This
causes a break in communication between the master and
media server and
a failure of backups.
Workaround:
If you encounter this issue, disable the firewall
timeout. However, this
may be detrimental to firewall
security.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382632
Associated Primary Etrack = ET1238838
Titan
cases: 311-880-802
Description:
A NetBackup
service such as nbjm would sometimes abort, leaving a
core
dump. A change has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383839
Titan cases: 220-337-212
Description:
On some AIX systems, it was discovered that ltid would not
start. The
stdout error is "Unable to get external file version
from EMM database".
The logs show the following CORBA error:
"Msg exceeds maximum allowed size".
Workaround:
You
can avoid this issue by setting LANG=C in the shell before
starting
ltid.
You an also
change the system default by editing /etc/environment.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383438
Associated Primary Etrack = ET1322123
Titan
cases: 240-776-132
Description:
A change was made
to improve the parsing of the Job Try file in nbproxy
because
it would take a long time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383429
Associated Primary Etrack = ET1323221
Titan
cases: 311-963-863
Description:
The NetBackup
Service Layer (NBSL) would core dump when NOM had
data
collection enabled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383440
Associated Primary Etrack = ET1269781
Titan
cases: 290-988-768
Description:
The NetBackup
Service Layer (NBSL) would core dump under a load from NOM
data
queries: NBPolicyCollector::Collect.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383434
Associated Primary Etrack = ET1234532
Titan
cases: 220-236-821
Description:
When you stop the
services from the NetBackup Administration Console,
the
services would go away and you could not restart them from
user interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383258
Associated Primary Etrack = ET1282306
Titan
cases: 220-248-543
Description:
Vault's eject
mode suspend immediately would fail to suspend media
if
duplication was disabled. A fix was added to ensure that,
media are
suspended if the mode "suspend now" is chosen.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383442
Associated Primary Etrack = ET1281452
Titan
cases: 230-535-095
Description:
After running
activate and deactivate policies in NOM the
NetBackup-Java
Adimistration Console was unable to read
policies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383733
Associated Primary Etrack =
ET1372893
Description:
If NetBackup services are
restarted when jobs using shared disk are active,
the NetBack
Resource Broker (nbrb) may not be able to de-allocate
resources
properly on a restart. nbrb unmounts the shared disks
correctly but fails
to inform MDS to de-allocate the resources.
Workaround:
If you encounter this issue, re-start the
services, then wait between 5
and 10 minutes, and then run
"nbrbutil -resetall" if no jobs are active.
This will
de-allocate the resources. If the jobs are active, you
should
wait for the jobs to finish before you run nbrbutil
-resetall.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384031
Description:
NDMP backup fails
with a status 114 error. The ndmpagent log shows the
following
message.
"Expected remainder to be 0. Remainder =
512"
Workaround:
If you encounter this issue, set the SIZE_DATA_BUFFERS
parameter to 256k.
(There is still a possibility the backup
could fail, but it is unlikely.)
Or you can run NDMP local,
NDMP 3-way, or NDMP remote to disk.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383750
Associated Primary Etrack = ET1361178
Titan
cases: 220-349-593 320-132-770
Description:
If
the MDS allocations were removed directly either using
the
nbrbutil -releaseMDS command or by deleting the record from
database,
the NetBackup Resource Broker (nbrb) would not be
able to remove the
corresponding allocation records from its
database. This would cause the
resource broker's drive cache to
misbehave, for example, jobs may not
get the resources even
when the drives were available, and perform other
redundant
operations which consumes CPU cycles.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383540
Associated Primary Etrack = ET1296912
Titan
cases: 220-325-975 281-378-560
Description:
A
change has been made to address an issue that would cause a
multiple
copy, Oracle database backup to fail in some
situations.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382528 ET1384897
Associated Primary Etrack = ET1375580
ET1384850
Titan cases: 291-019-528 220-375-654
Description:
The bpresolver code did not resolve the Web Application name
properly if
it had more than one set of parenthesis in the
SharePoint resource name.
The SharePoint-managed dll
"SPSWrapperManagedHelper.dll", required a
change to allow
double quotes to prefix and suffix a Shared Service
Provider
with special characters.
In addition, the
SharePoint 2007 document-level restore problem occurred
when
the web application name had a parenthesis embedded.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384026
Associated Primary Etrack = ET1371963
Titan
cases: 320-123-885
Description:
NetBackup 6.5.x
SQL MPX (multiplexed) restores would hang when the number
of
restore stripes was 1.
When restoring a
multi-stripe backup with fewer streams than specified
during
the backup, the restore would hang. This issue occurred if
NUMBUFS
was greater than 1 in the NB-MSSQL batch file.
Workaround:
If you should encounter this issue, set
NUMBUFS to 1 NB-MSSQL batch file.
This can be done in BATCHFILE
or by selecting the number of buffers as 1
in the Client
Options dialog box of the NB-MSSQL user interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1375483
Description:
A change was made to
correct a timing issue that bpduplicate would
encounter when it
tried to get the job priority from bpjobd, which
would
sometimes take longer than expected.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383736
Associated Primary Etrack = ET1278280
Titan
cases: 320-111-786
Description:
The nbemmcmd
-renamehost command would not update the hostname that
the
DA_Thread_Pool uses for the heartbeat check.
Workaround:
If you encounter this type of issue,
rename a host with the nbemmcmd
-renamehost command and then
stop and start nbemm.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382523
Associated Primary Etrack = ET1316871
Titan
cases: 281-377-492
Description:
The SharePoint
documents would not display from the document-level
backup
image.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383527
Titan cases: 222-222-222
Description:
When applying a NetBackup server patch, a change was made so
that local
modifications to the server.conf file will not be
lost.
Workaround:
To ensure any local modifications to
the server.conf are not removed, add
the following line to the
vxdbms.conf file to turn off automatic
server.conf
updates:
VXDBMS_SELF_TUNING=OFF
--------------------------------------------------------------------------------
Etrack
Incident = ET1383523
Associated Primary Etrack = ET1300087
Titan
cases: 240758288
Description:
The stale port
connection on the media server was being terminated by
the
firewall.
Workaround:
If you
encounter this issue, lengthen the firewall's timeout time
or
disable that feature for an approved IP address.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384879
Description:
The NetBackup
Database Manager would core dump when trying to log a
debug
message while adding an image fragment.
--------------------------------------------------------------------------------
Etrack
Incident = ET1385083 ET1385111 ET1386294
Associated Primary Etrack =
ET1278625
Titan cases: 230-605-520
Description:
On an extremely busy system, the bpdbm service could
experience two
intermittent
problems:
1. The service could hang for 30
minutes after starting a
Q_IMAGE_READ_FILES_FILE query,
and eventually cause bpdbm to
terminate with a status
code 63.
2. A Q_IMAGE_READ_FILES_FILE query
would be processed successfully by
bpdbm, but the
socket would be closed on Windows platforms in a
manner
that caused the bptm process that issued the query to
fail
with a Windows status code of 10054.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383454
Description:
The NetBackup
Administration Console would crash when viewing the "Summary
of
all policies" node while editing schedules.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383425
Associated Primary Etrack = ET1274271
Titan
cases: 220-288-516
Description:
The Volume Pool
Override within the Vault Catalog Backup schedule did not
show
the Hot Catalog pool names.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383426
Associated Primary Etrack = ET1301364
Titan
cases: 220-328-509
Description:
When opening a
Storage Life Cycle Policy, the volume pool would reset
back to
the NetBackup Pool after opening a change window.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384677
Description:
A change was made to
address a core dump issue that would occur with
the
NBConsole.exe executable while closing the NetBackup
Administration
console.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383556
Description:
bpverify would fail
to verify a valid image when validating a UNIX image
on a
Windows media server that had files containing non 7-bit
ASCII
characters. The message, "Filename length does not
match for file xxxx,
in image is yy, in database is zz."
--------------------------------------------------------------------------------
Etrack
Incident = ET1383757
Associated Primary Etrack = ET1316106
Titan
cases: 320-117-413
Description:
NetBackup Job
Manager (nbjm) delays 90 minutes making thousands
of
JMUtility::updateParamsFileWOFB calls between receiving
resources and
starting bpbrm. This delay affected
scheduled and user-directed backup
jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384675
Associated Primary Etrack = ET1318016
Titan
cases: 240-790-104
Description:
Restoring a
backup taken with a storage unit that contains the
application
cluster virtual name would fail because NetBackup
was unable to determine
the NetBackup version of the
application cluster name.
--------------------------------------------------------------------------------
Etrack
Incident = ET1385061
Associated Primary Etrack = ET1269930
Titan
cases: 220-289-048
Description:
If the primary
lifecycle policy was set to inactive for a long period
of time
(for example, four days) then reactivated, it was possible
that
a large number of images would need to be processed. In
this scenario,
nbstserv would use so much memory that a core
dump would occur.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383452
Description:
VMWare Consolidated
Backup (VCB) 1.5 added support for W2008 as a VMware
proxy,
however bpfis would force the snapshot type to VSS. A change
was
made to ensure that bpfis does not force the VSS selection
for VMWare.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382599
Description:
The snapshot policy
wizard would recommend the obsolete VSS_Transportable
FIM. This
has been corrected to recommend the VSS FIM, which can be
used
in local and offhost (Alternate Client) backup
environments.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382596
Description:
A change was made to
ensure that the Snapshot Client cleans up the
temporary files
when it is finished.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384892
Associated Primary Etrack = ET1227409
Titan
cases: 290925975
Description:
Alternate path
restores would fail when a directory name had a literal
string
" to " in it. (This string was comprised of a space, the word
to,
and another space). The example is, C:\all data to be
stored here.
--------------------------------------------------------------------------------
Etrack
Incident = ET1376805
Description:
The NetBackup Job
Manager (NBJM) would crash on shutdown because
expired
snapshots taken during non-streamed windows open file
backup (WOFB) jobs
were
deleted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382595
Description:
A Windows Open File
Backup (WOFB) policy that has multi-streaming enabled
could
give a misleading error message when the snapshot failed due to
a
full file system. This has been corrected.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383782
Description:
Synthetic schedules
with a space specified in the keyword field would
make the job
fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383498
Associated Primary Etrack = ET1288299
Titan
cases: 291-004-832
Description:
A change was made
to ensure the correct UDID string formation for the
EMC
Clariion CX-3 series of array with a RAID 6 configuration and FLARE26.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383466
Description:
The Granular Proxy
Host on the NetBackup Administration Console was
missing the
word, Restore.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383497
Associated Primary Etrack = ET1262210
Titan
cases: 281-343-506
Description:
A change was made
to resolve an issue in the V_string function that
would cause
bpfis to crash.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386057
Associated Primary Etrack = ET1253903
Titan
cases: 290-975-130
Description:
A change was made
to correct a bpdbm core dump issue found in the
function,
db_get_image_info() in strerror().
--------------------------------------------------------------------------------
Etrack
Incident = ET1385764
Associated Primary Etrack = ET1265226
Titan
cases: 240-757-443
Description:
Vault would eject
more copies of catalog tapes than what it was
configured to
do.
If you used Vault to perform catalog
backups, the associated catalog
backup policy was configured to
generate two copies, one copy in the
catalog-pool and the other
copy in the CatalogBackup pool. If your
intention was to keep
the copy in the catalog-pool in the robot and to
offsite the
copy in the CatalogBackup pool, you would add only
the
CatalogBackup pool in the offsite volume pool of profile
eject
configuration.
When
Vault ran, it listed both catalog copies in the eject.list
and
ejected both copies. However, the Robot Pick List report
listed only
the CatalogBackup copy, thus, it was not reporting
all of the tapes
that were being ejected.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386060
Associated Primary Etrack = ET1281512
Titan
cases: 311-821-936
Description:
Crosschecking
Oracle images (Q_IMAGE_BY_FILE) would fail if the image
list
existed for the client.
Workaround:
Remove the index files.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383811 ET1383808 ET1382683
Associated Primary Etrack =
ET1244548 ET1241226
Titan cases: 230-521-343 311-880-025
290-934-270
Description:
A change was added to address
an issue that caused NetBackup Policy
Execution Manager (nbpem)
to shut down.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386756
Associated Primary Etrack = ET1321650
Titan
cases: 291-016-026
Description:
The Application
Backup setting did not select database backups in
NetBackup
6.5.
Vault profile has enabled attributes
filters and an Application backup
filter was added in Backup
Type filters. Vault skips application backup
images for any
further operations (duplication/original eject).
Workaround:
If you encounter this issue, configure the profile to use
Backup Types as
"Include All" or include "User backup" along
with "Application Backup".
--------------------------------------------------------------------------------
Etrack
Incident = ET1385614
Associated Primary Etrack = ET1323578
Titan
cases: 291-026-442
Description:
The Vault tape
batching algorithm was incorrect and caused an
inefficient
duplication.
In an environment where images
reside on common media or span media and
multiplexing or media
sharing is enabled, Vault would create a batch
with overlapping
media sets. This caused some drives to be idle while
waiting
for a previous batch to free the common
media.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384822
Description:
NBPEM would deadlock
if restarted while jobs were in an INCOMPLETE state
and new
jobs were started for the same policy/client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386891
Description:
Various changes have
been added to this release in an effort to integrate
NetBackup
with VxMS
5.3.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386064
Description:
A change has been
added to eliminate a potential vmd core dump issue when
the EMM
initialization failed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386062
Description:
The required tape
parameters for NetBackup were not being set correctly
on
multi-path drives on AIX platforms. Only the first path had
extended
files marks and variable block set correctly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386073
Description:
Could not delete the
virtual_machine machine type with the nbemmcmd
command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383727
Description:
Policy Execution
Manager would schedule a disk staging policy to run when
it
should not. This happened because a policy event was not sent to
the
Policy Execution Manager when a disk staging schedule was
added.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384025
Associated Primary Etrack = ET1249855
Titan
cases: 320-100-354 230-568-897
Description:
A
change was added to address a core dump issue that caused bpjobd
to
call t_delete whenever NOM was active.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382622
Associated Primary Etrack = ET1267865
Titan
cases: 290953949
Description:
Restoring of Shadow
Copy Component would fail to restore SYSVOl data.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383766
Associated Primary Etrack = ET1369292
Titan
cases: 320-121-094
Description:
If a policy had a
client named more than once with different aliases,
the Policy
Execution Manager (PEM) would start both even though only
one
was requested. If the backup was a user in which bprd
supplies the jobid,
it would use the same jobid for both jobs
and would assert when trying to
add it to the
map.
A fix was added to ensure that a client
is not specified more than once
in a policy by different names.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386069
Associated Primary Etrack =
ET1266200
Description:
Running bpgetmedia would not
return tapes from all robots.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384960
Description:
Calling
changeMediaDBAllMediaForServer with NetBackup Access Control
(NBAC)
enabled would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382618
Associated Primary Etrack = ET1263128
Titan
cases: 230-523-952
Description:
A fix was added
to address an issue that would not allow a backup to cross
a
Windows mount point.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386075
Associated Primary Etrack = ET1366874
Titan
cases: 240-724-837
Description:
The performance
of the API which lists shared drives and hosts would
decreases
significantly as the amount of hosts and drives increased.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386077
Titan cases: 240-829-613
Description:
An SQL error was received when attempting to delete a cluster.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383472
Associated Primary Etrack = ET1367286
Titan
cases: 290-986-519 291-010-917 291-015-278 311-845-915 311-859-951
311-914-478 311-933-903 320-088-477
Description:
bmrsavecfg would fail for clients with HP EVA
4000/5000/6000/8000 array
disks and as a result the
configuration was not registered with the BMR
database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383479
Associated Primary Etrack = ET1211323
Titan
cases: 290-900-314 290-919-097
Description:
When
the BMR boot server is started it tries to register itself
with
BMR master server. If the BMR master server is down or the
BMR database
is not up it tries to register itself, it gets
either a Network Failure
error or a registration failed
error.
If registration is not successful then
BMR boot server sends a
registration request to the master
server every 30 seconds. For each
registration request the BMR
boot server produces a memory leak and it
decreases the
performance in the machine.
Workaround:
If you
encounter this issue do one of the
following:
If the BMR master server daemon
"bmrd" is down then shut down the BMR
boot server daemon
"bmrbd".
OR
If
BMR database is not yet configured then run bmrsetupmaster on
the
command line interface (CLI) to configure the database and
then
re-start the bmrd and bmrbd
daemons.
--------------------------------------------------------------------------------
Etrack
Incident = ET1385881
Associated Primary Etrack = ET1297511
Titan
cases: 311-927-527
Description:
When adding a
driver package to a BMR-Windows Client's configuration,
the
operation takes a long time. While performing a Prepare To Restore
(PTR)
for a BMR client on such a setup, the PTR operation would
also take a long
time to complete.
Additional Notes:
The problems described above are due to some unnecessary
redundancies in
the BMR database. A fix has been added to make
sure that no new unnecessary
redundancies get added to the
database, but it does not eliminate the
existing, unnecessary
redundancies from the BMR database.
Please
contact Symantec Support for help on removing the
existing
unnecessary redundancies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384019
Associated Primary Etrack = ET1273804
Titan
cases: 281-334-212
Description:
Setting the Media
Mount timeout to a value other than 0 minutes can
sometimes
result in the Media Mount Timeout occurring even if the
mount
succeeds. A chance signal timing issue resolved
this problem.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386065
Description:
When the initial try
of an Exchange VSS snapshot parent job failed, the
second try
would fail with a status 801.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384904
Description:
This Release Update
enables Microsoft SQL Server 2008 by allowing
NetBackup-MSSQL
to recognize the GA version of the SQL 2008 version string.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386070
Description:
The bpmedialist
command, when given parameters involving a particular
media ID
whose length is less than six characters, would fail.
Workaround:
If you should encounter this issue, execute the command with
the volume
name enclosed in double quotes and padded by spaces
so that the length of
the volume name is six
characters.
--------------------------------------------------------------------------------
Etrack
Incident = ET1387046
Description:
When attempting to
run an Oracle backup on a Master server that is
configured with
the Required_Interface setting, bpdbsbora would fail to
connect
and the job failed with a status 29. This occurred because
nbjm
did not pass the "-ri <reqd interface>" option to
the bpbrm command line
by nbjm. The NetBackup Job Manager
passed the new option only if the
media server version was
6.5.2 or greater. Since nbrb is returning the
media server
version as 0, nbjm did not pass the new
"-ri <reqd
interface>" option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383743
Associated Primary Etrack = ET1318931
Titan
cases: 220-337-034
Description:
Implementing
media_deassign_notify script resulted in <defunct> processes.
Workaround:
To resolve this issue, setIgnoreSigChild()
was added to OrbService() to
ensure that EMM does not leave
<defunct> processes when children complete
from NOTIFY
script execution.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384952
Associated Primary Etrack = ET1374144
Titan
cases: 320-123-939
Description:
Duplication of
NDMP disk image to tape would fail with a status 191 error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1387039
Description:
Libraries that
provide self-cleaning would sometimes cause normal media to
be
frozen if they self-clean very quickly after a normal media was unloaded.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383643
Associated Primary Etrack = ET1321325
Titan
cases: 281-358-993
Description:
The following
error would occur after an App_cluster was failed over.
EMM status: Disk volume is down resource request failed(800)
--------------------------------------------------------------------------------
Etrack
Incident = ET1388132
Description:
Could not perform a
restore from an incremental backup with DB2 v9.5 on
an AIX
platform.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384946
Associated Primary Etrack = ET1361273
Titan
cases: 320-121-830
Description:
A change was made
to address an nbjm core dump issue that occurred
in
BPCRConnector handleReferenceCnt.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384943
Associated Primary Etrack = ET1316765
Titan
cases: 220-338-008
Description:
A change was made
to address an nbjm core dump issue that occurred
near
JobState::endItemChange +1c0.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388149
Description:
The command line
interface, nbdb_admin -validate, would not return the
full
result set on Windows platforms.
Workaround:
If
you should encounter this issue, use the NbDbAdmin Windows
user
interface to run validation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384948
Associated Primary Etrack = ET1287214
Titan
cases: 220-289-079
Description:
The status code
within the Try # was incorrect. The status code
would
show 0 even though it had failed and another attempt was
made.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383744
Associated Primary Etrack = ET1261795
Titan
cases: 220-280-182
Description:
Changes were made
to improve slow resource allocations for jobs using
storage
unit (STU) groups and prioritized allocation. The behavior
that
was seen is thus:
- An STU group
is looked at and an STU is identified within the
group.
- The Enterprise Media Manager (EMM) finds a
drive (even if it is
waiting for an
unload) on the highest ranking media server in
the
group (regardless if there are drives
that are immediately
available on other
STU's in the group)
- EMM then allocates that drive -
without looking for any other
available
drives.
- The process is repeated, again, not looking
for any other STU's in
the group (which
have many available drives).
--------------------------------------------------------------------------------
Etrack
Incident = ET1388766
Associated Primary Etrack = ET1286931
Titan
cases: 220-310-979
Description:
The LOGARCHMETH1
VENDOR backups would work for 32-bit DB2, but would
fail for
64-bit using DB2 9.1.4.a on Windows AMD
platforms.
DB2 diag log
showed:
2008-06-02-17.01.06.941000-300
I1296334F328 LEVEL:
Error
PID :
3468 TID :
5176 PROC : db2syscs.exe
INSTANCE:
DB2 NODE :
000
FUNCTION: DB2 UDB, data protection services,
sqlpInitVendorAPI,
probe:1680
MESSAGE : Error
resolving address for function
db2VendorQueryApiVersion.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384909
Associated Primary Etrack = ET1204445
Titan
cases: 220-302-209 320-083-263
Description:
After
upgrading to NetBackup 6.5, 5.X DSSU images were not
appropriately
expired from disk, causing the DSSU to fill to
capacity.
Workaround:
If you encounter this issue, you
can invoke the nbdelete -allvolumes
command repeatedly until
images are removed from disk.
--------------------------------------------------------------------------------
Etrack
Incident = ET1389088
Associated Primary Etrack = ET1387311
Titan
cases: 240-813-600
Description:
Logging from
vnet_cached_gethostbyname() would increase significantly
in
NetBackup 6.5.2 if VERBOSE = 5 in the bp.conf file.
Workaround:
To avoid this issue, reduce VERBOSE to a
value less than 5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388050
Associated Primary Etrack = ET1273708
Titan
cases: 281329229
Description:
The Windows client
would not display volumes during the mapping screen
during
FastBoot ISO.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388180
Description:
The NetBackup
Administration Consoles for Windows and Java, and the NOM
user
interface display "No" in the "Incompliance Column"
for
capacity-based licenses (for example, Flexible Disk,
OpenStorage, and
PureDisk) when an unlimited key is installed
and the used capacity for the
licensed feature is greater than
0.
--------------------------------------------------------------------------------
Etrack
Incident = ET1227447
Associated Primary Etrack = ET1213039
Titan
cases: 320-084-538
Description:
For SAP restores,
the restore status per file is posted to the brrestore
detail
log when the file has been restored (or failed to restore if
that
is the case) rather than posting the restore status for
all files when
the restore has ended.
Additional Notes:
This capability is only applicable for UNIX
platforms.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383756
Associated Primary Etrack = ET1304028
Titan
cases: 291-010-529
Description:
After an upgrade
from NetBackup 6.5.1 to 6.5.2, a progress log message
was
missing and caused monitoring scripts to fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388092
Associated Primary Etrack = ET1381346
Titan
cases: 320-121-647
Description:
Backups of Shadow
Copy Component on Windows 2008 would cause the
bpbkar32.exe
executable to fail, if an extra slash (\) existed in a
pathname
of a registry field used by the Shadow Copy Component.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388192
Associated Primary Etrack = ET1210846
Titan
cases: 320-074-322
Description:
A change has been
made to address an issue that caused duplication from
disk
staging to fail with a status 50. The fix involved adding a
missing
acknowledge in bptm. bpduplicate sends put_short
message to bptm as an
acknowledge in communication, however
bptm was missing a get_short message
so it would hang while
waiting for a get_long from message bpduplicate.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388053
Description:
The NB_65_I18N policy
creation with snapshots would fail validation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388054
Description:
Snapshot Policy
wizard would report, "no valid methods available" for
the
Offhost Alternate client policy configuration.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388057
Description:
From the NetBackup
Administration Console, the catalog wizard did not
provide the
cluster's virtual name when trying to configure a cold catalog.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388058
Description:
The Configure Disk
Pool wizard had status misspelled on the disk pool
creation
screen.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388060
Description:
The VMware off-host
backup machine name would disappear from the "Off-host
backup
machine" field in Policy Attributes tab.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388063
Description:
The vxlogview would
report corrupted log records.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386537
Associated Primary Etrack = ET1384642
Titan
cases: 291-042-388
Description:
If number of
streams (drives in util file) configured is more than 64
and
the "sort_backup_type" is specified as "device", then only
the files from
64 devices are getting backed up. The remaining
files are ignored and no
error status is reported.
Workaround:
If file list is from more than 64 devices,
then DO NOT use "device" as
"sort_backup_type". And the number
of streams should be specified as less
than or equal to 64.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382684
Associated Primary Etrack = ET1375497
Titan
cases: 220-404-140 230-572-942 240-806-831
Description:
The time required to start nbpem can be large when there are a
number of
client names in the client attributes list.
Workaround:
To avoid this issue, reduce the size of
the client attributes list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383404
Associated Primary Etrack = ET1378835
Titan
cases: 291-031-055
Description:
Catalog backups
initiated by Vault profiles were not restorable because
no True
Image Restore (TIR) information was generated.
--------------------------------------------------------------------------------
Etrack
Incident = ET1387984
Description:
The version
information utility would crash on some UNIX systems.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383532
Associated Primary Etrack = ET1273298
Titan
cases: 290-985-538
**Description:
Folders and/or
Files (greater than 32 KB in size) restored to a UNC CIFS
share
on an EMC Celerra appliance resulted in a Status 0, however,
the
restored files have an incorrect size and may be corrupt
and unusable.
The backup image, however, is valid.
This issue does not affect restores targeted
to a Universal Naming
Convention (UNC) path on a Windows
host.
Additional Notes:
For additional
information about this issue, refer to the following
TechNote
on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/304383
--------------------------------------------------------------------------------
Etrack
Incident = ET1383742
Associated Primary Etrack = ET1238943
Titan
cases: 220-250-211
Description:
Changes were
added to improve hostname caching.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383761
Associated Primary Etrack = ET1319339
Titan
cases: 220-369-133 281-386-485 291-011-047
Description:
If a calendar schedule window spanned midnight, jobs were
started at
midnight, not when the calendar schedule window
actually opened. Also,
calendar schedules that span
midnight could fail at midnight with a
status 196.
--------------------------------------------------------------------------------
Etrack
Incident = ET1391168
Associated Primary Etrack = ET1198807
Titan
cases: 240707776
Description:
In the NOM user
interface, the Reports were not being emailed after a few
days,
however, the reports would appear as "Sending Email..." in
the
status
column.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386760
Associated Primary Etrack = ET1297359
Titan
cases: 281-362-716
Description:
A fix was added
to handle multiple issues with Vault containers that
are
mentioned in the following list:
-
On adding media to an empty container, the return date would never
get
updated
- On adding
media to a non-empty container, the return date would
never
get updated
- If a
container was recalled and the same container was used to
add
new media, Vault would recall the newly added
media due to the
reasons mentioned above
--------------------------------------------------------------------------------
Etrack
Incident = ET1393321
Associated Primary Etrack = ET1227184
Titan
cases: 220-339-972
Description:
A copied BMR
configuration could not be deleted on Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386763
Associated Primary Etrack = ET1365764
Titan
cases: 291-027-125
Description:
The Vault Session
summary log was empty after a successful session. It
used to
provide brief session details in NetBackup 5.x versions. A fix
was
added to log meaningful Vault session details to the
summary.log file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1391109
Description:
bpjobd would core
dump on some platforms while changing the job
priority
dynamically.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383763
Associated Primary Etrack = ET1321939
Titan
cases: 220-335-223 291-058-053
Description:
Script-based BLI incremental backups would run as full backups
after an
upgrade from NetBackup 6.5.1 to 6.5.2. The Scheduler
was starting bpbrm for
incremental BLI backups with
inappropriate options that forced a full
backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1394039
Associated Primary Etrack = ET1292872
Titan
cases: 220-268-467
Description:
In VMware
backups, if the virtual machine or the proxy server have
a
cluster size of 512 bytes, then backups of VMDK files would be
corrupt.
This was due to a problem in determining the offset
into the backup
image.
--------------------------------------------------------------------------------
Etrack
Incident = ET1394025
Associated Primary Etrack = ET1382322
Titan
cases: 281-251-179
Description:
If the MPX was
greater than 1 within the policy schedule, then the
checkpoints
on the disk backups would hang.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383630
Associated Primary Etrack = ET1319057
Titan
cases: 220-371-648 291-015-879
Description:
SQL
Server backups would failed with a Status 6 and "SET SNAP_ID" errors.
--------------------------------------------------------------------------------
Etrack
Incident = ET1392132
Associated Primary Etrack = ET1363804
Titan
cases: 291-026-369
Description:
The
granular_proxy option has been added in bpjava. This was
required
for the Exchange policy for NetBackup 6.5.2 and
above. This fix ensures
that the BPRD_BPLIST protocol/224
will be executed correctly for the
Exchange policy type.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386750
Associated Primary Etrack = ET1270507
Titan
cases: 311-914-328
Description:
Image selection
would take longer to run than previous versions (6.0
MP5).
A different approach to compare hosts
used in NetBackup 6.0 MP6 caused
this issue. A fix was added to
improve the image selection performance so
that it is equal to
the performance in NetBackup 6.0 MP5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388236
Associated Primary Etrack = ET1252473
Titan
cases: 320-105-171 320-122-006
Description:
bpgp
was removed, and a replacement to set and get the include
and
exclude lists from clients was not
provided.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384020
Associated Primary Etrack = ET1276427
Titan
cases: 220-269-379
Description:
A change was made
to address an issue where a Storage Lifecycle Policy
(SLP)
would attempt to duplicate an image even when all of the
required
copies were already made.
--------------------------------------------------------------------------------
Etrack
Incident = ET1395057
Associated Primary Etrack = ET1394282
Titan
cases: 311-968-542
Description:
Basic disk
staging jobs would always start with a priority of 99999
even
if the priority defined in staging schedule was different.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384919
Description:
The duplication
manager should process successful backup-only images
as
lifecycle complete even if the lifecycle is
inactivated.
As of NetBackup 6.5.2, the
duplication manager would ignore all images
if the lifecycle is
inactivated. This was to stop any duplication jobs
running for
such images while backups are
happening.
However, this also stops the
processing of backup-only (ITC) images that
have created
expected backup copies to be considered as lifecycle
complete.
Therefore, until the lifecycle is not activated back, such
images, though have been completed, will sit as lifecycle
incomplete and
will not expire even if their expiration date
arrives.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383792
Description:
A change was added to
address an issue that caused duplication jobs for
a Storage
LifeCycle Policy to not run.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383772
Associated Primary Etrack =
ET1378715
Description:
Shared disk images were not
being deleted from the
LUN's.
--------------------------------------------------------------------------------
Etrack
Incident = ET1393919
Description:
The nbemmcmd command
would crash if the emmname parameter provided was
longer than
the emmname parameter in the bp.conf file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384032
Associated Primary Etrack = ET1366836
Titan
cases: 311-972-942 320-124-684
Description:
SLP
would not remove the NDMP tape copies or image records from EMM
even
after expiration occurred.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384023
Associated Primary Etrack = ET1297806
Titan
cases: 220-320-623
Description:
Duplication of an
image after it is SLP complete would result in
re-insertion in
EMM.
Additional Notes:
When nbstlutil lists backups,
the images that were previously listed in
an UNKNOWN state were
now labeled as NOT MANAGED.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384966
Associated Primary Etrack = ET1269930
Titan
cases: 220-289-048
Description:
When there were
many lifecycle-managed backups needing to be completed,
it
would take inordinately long to process them.
--------------------------------------------------------------------------------
Etrack
Incident = ET1395393
Associated Primary Etrack = ET1316801
Titan
cases: 220-336-949
Description:
A change was made
to resolve a deadlock issue between BRMComm
and
ExportedResourceMgr where the BRMComm and ERM locks were
being obtained
in reverse
order.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383506
Associated Primary Etrack = ET1375866
Titan
cases: 240-839-625 320-122-461
Description:
SAP
with RMAN restore would fail because of a missing Oracle
license.
The Oracle license was not required for SAP backup or
restore.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396286
Description:
If Vault retention
mappings were configured, Vault would disregard the
mappings
with a target retention level of zero (0) and instead use
the
source copy's retention level for the new image copy. This
was incorrect,
because zero (0) was a valid retention level.
--------------------------------------------------------------------------------
Etrack
Incident = ET1227458
Description:
Media-related
information was NOT written in the BRTOOL's detailed logs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396153
Description:
NOM could not export
Job logs from the Job details page.
--------------------------------------------------------------------------------
Etrack
Incident = ET1391110
Description:
If a storage
lifecycle is configured without duplication copies and if
one
of the backup copies is configured with "Expire After
Duplication", then
the copy (and the image if there was only a
single backup copy) is
expired from the catalog by the storage
lifecycle. However, this is an
incorrect configuration and the
"Expire After Duplication" retention type
should not be allowed
for backup destinations if there are no
duplication
destinations in the storage lifecycle.
--------------------------------------------------------------------------------
Etrack
Incident = ET1397984
Description:
The
std::istringstream.str string did not work on a TRU64 platform
to
initialize an istringstream object.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396005
Description:
From the NetBackup
Administration Console > Host Properties > Master
Server,
clicking the Enter button on the "Default Job
proprieties" window would
cause the right frame to appear
blank.
--------------------------------------------------------------------------------
Etrack
Incident = ET1391795
Description:
Windows 2008 was able
to be used as a proxy server for VMWare FlashBackups
due to an
issue with an extra, "free of memory".
--------------------------------------------------------------------------------
Etrack
Incident = ET1393810
Description:
A change was added to
resolve an NBPEM core dump issue that occurred on
a Tru64
master server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1393798
Description:
A change was made to
address a core file issue that was generated by
nbshareddisk
when formatting Shareddisk LUNs using the -novm option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1397604
Description:
Unable to delete an
app_cluster machine record.
--------------------------------------------------------------------------------
Etrack
Incident = ET1395089
Associated Primary Etrack = ET1182999
Titan
cases: 311-769-409
Description:
FlashBackup
multiple volume restores and VMware multiple volume
restores
would hang or fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1398627
Associated Primary Etrack = ET1397478
Titan
cases: 320-129-580
Description:
The NetBackup
Service Layer (nbsl) was consuming too many file
descriptors
when NOM was enabled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1399009
Associated Primary Etrack = ET1398114
Titan
cases: 311-886-162
Description:
The deferred
eject was grayed out when running the NetBackup
Administration
Console on a remote server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388000
Associated Primary Etrack = ET1380098
Titan
cases: 220-371-768
Description:
Some of the
values in LIFECYCLE_PARAMETERS file did not have
reasonable
upper limits for enterprise environments. For
example, the
MIN_KB_SIZE_PER_DUPLICATION_JOB and
MAX_KB_SIZE_PER_DUPLICATION_JOB
parameters are internally read
into long type variables that would
overflows before a
reasonable value could be
met.
--------------------------------------------------------------------------------
Etrack
Incident = ET1387827
Description:
A change was made to
address a nbstserv core dump issue that caused
duplication job
to longer
run.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383512
Associated Primary Etrack = ET1290612
Titan
cases: 230-315-701
Description:
An error would
occur during a large size FS freeze for a VxFS
shadowimage
snapshot. A FS flush timeout was added in the conf
file to facilitate a
timeout parameter for FS large in size
that is greater than or equal to
10TB.
--------------------------------------------------------------------------------
Etrack
Incident = ET1397582
Description:
NetBackup Windows
processes would crash if the NetBackup configuration
registry
entries were modified while the process was reading
the
configuration.
--------------------------------------------------------------------------------
Etrack
Incident = ET1393793
Associated Primary Etrack = ET1386040
Titan
cases: 311-991-329
Description:
There would be
slow performance for bptm -delete_all_expired when
attempting
to deassign media that had expired before all the
fragments had been
duplicated to their final destination.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396248
Description:
In SLP, if the
duplication STU is "any available", it could also pick
the
basic disk STU.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402394
Description:
Storage servers and
snap vault filers were being listed as NDMP
in
nbemmcmd. The verbose output will indicate that these
servers are snap
vault and storage server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396112
Description:
A change was made to
address issue that would cause NBJM crash on shutdown
on Linux.
--------------------------------------------------------------------------------
Etrack
Incident = ET1401373
Description:
Make messages would
fail because of the duplicated ID in the file sfr.c.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402907
Associated Primary Etrack = ET1402687
Titan
cases: 281-439-624
Description:
Images on a
common set of media may be put in separate batches by Vault
for
duplication. This would cause some duplication jobs (and
tape drives
allocated for duplication) to remain idle while
waiting for media reserved
by other duplication jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1403048
Associated Primary Etrack = ET1402370
Titan
cases: 240-815-730
Description:
Server status, as
shown in the Activity Monitor, indicated a successful
restore
when an SQL Server restore job failed due to the database being
in
a state that does not allow restores. This problem occurred,
for example, if
the database was being accessed by another
process that prevented the
restore operation from obtaining
exclusive access.
--------------------------------------------------------------------------------
Etrack
Incident = ET1395233
Titan cases: 311-907-984
Description:
ltid would hang if REQUIRED_INTERFACE was specified and the
EMM server was
rebooted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402499
Associated Primary Etrack = ET1399919
Titan
cases: 281-406-679
Description:
Backup of
Exchange public folders would cause an exception in bpbkar32
if
a folder was not accessible.
--------------------------------------------------------------------------------
Etrack
Incident = ET1403069
Associated Primary Etrack = ET1402254
Titan
cases: 230-563-260
Description:
Exchange 2007
snapshot backup could fail with a status 130 if the
checkpoint
log file was greater than 0xfffff.log.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402922
Description:
LTID would send an
UpdateMountStat request with a corrupted MediaId
parameter.
--------------------------------------------------------------------------------
Etrack
Incident = ET1403920
Description:
A change was made to
address a BPTM core dump issue that would occur on
AIX and
HP-UX media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1405290
Associated Primary Etrack = ET1288659
Titan
cases: 320-111-170
Description:
The "Failover"
selection method of storage unit groups may not be
respected
with multiplexing set.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402967
Description:
In BAR user
interface, after selecting the "Point in Time Rollback"
option,
the backed-up images were not visible in the Restore
tab.
--------------------------------------------------------------------------------
Etrack
Incident = ET1398832
Description:
SharePoint FULL and
DIFFERENTIAL images selected together for restore would
fail to
commit the SharePoint object selected for restore.
--------------------------------------------------------------------------------
Etrack
Incident = ET1404850
Associated Primary Etrack = ET861258
Titan
cases: 280-660-746
Description:
The NetBackup
Administration Console for Windows would hang while
generating
Vault reports such as the Summary Distribution, pick
list,
inventory, etc.
A fix
was made to ensure that larger Vault reports are shown in
Windows
Administration Console.
--------------------------------------------------------------------------------
Etrack
Incident = ET1320530
Description:
If a synthetic
schedule is added to a policy after the regular schedules
have
run and created the streams file information, immediate execution
of
the schedule will fail with a 200 status and scheduled
execution never
happens. This is due to missing streams file
information.
Workaround:
If you encounter this issue,
run a non-synthetic backup after adding the
synthetic schedule.
--------------------------------------------------------------------------------
Etrack
Incident = ET1398698
Associated Primary Etrack = ET1383617
Titan
cases: 240-806-831
Description:
The nbpem startup
can be slow in large environments with a large number
of
clients. Jobs are not scheduled until nbpem startup is complete.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396083
Description:
A change was added to
address an nbpem core dump issue that would occur on
Linux
after a hot catalog backup job completed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1408129
Associated Primary Etrack = ET1397447
Titan
cases: 230-580-853
Description:
SharePoint 2007
Backups using a FQDN of the SQL server would fail with an
error
71. When a Web Application and site was created using FQDN
database,
NetBackup was unable to backup the database, either
through Document Level
or Standard database level.
--------------------------------------------------------------------------------
Etrack
Incident = ET1392668
Description:
Checkpointed jobs
were not resumed automatically after a cluster failover.
--------------------------------------------------------------------------------
Etrack
Incident = ET1409131
Associated Primary Etrack = ET1206358
Titan
cases: 281-179-782
Description:
NetBackup
performance, both its daemons or services and in the
user
interface, will be negatively impacted when DNS services
are slow to
return hostname or reverse-IP lookups. Because all
hostnames and aliases
on a master or media server may be
examined while accepting or creating
a connection, if some of
these names are not in the DNS, and the DNS
environment is slow
to respond, this will delay NetBackup, and cause the
user
interface to be non-responsive.
This change
logs the offending hostname whenever such a lookup takes
longer
than five seconds, making it easier to know what to clean out
of
a configuration. The new log messages look like the
following:
10:10:23.918 [25766] <2>
vnet_cached_gethostbyname: vnet_hosts.c.377:
DNS
lookup slow for host: : kermit.frog.com
10:10:24.395
[25766] <2> vnet_cached_gethostbyname:
vnet_hosts.c.378:
DNS lookup elapsed time: : 30
0x0000001e
The elapsed time is in seconds.
--------------------------------------------------------------------------------
Etrack
Incident = ET1409154
Description:
When suspended jobs
were resumed more than once, it would cause jobs to
fail with a
status 801.
--------------------------------------------------------------------------------
Etrack
Incident = ET1410597
Description:
VMware VCB Backup
would attempt to connect to the virtual machine instead
of
through the proxy on HP-UX.
--------------------------------------------------------------------------------
Etrack
Incident = ET1410659
Description:
Windows Release
Update installer would install the Microsoft run-time
dlls,
msvcp71.dll and msvcr71.dll, into the root system drive.
A change was made
that fixed the default install directory path
for the dlls.
--------------------------------------------------------------------------------
Etrack
Incident = ET1411251
Associated Primary Etrack = ET1285409
Titan
cases: 290-994-546
Description:
The Remote
Windows XP Administration Console would display the
pop-up,
COMM_FAILURE (IDL:omg.org/CORBA/COMM_FAILURE:1.0), when
accessing media.
--------------------------------------------------------------------------------
Etrack
Incident = ET1410516
Associated Primary Etrack = ET1402753
Titan
cases: 290-978-866
Description:
NBWIN preview
media for restore on a Windows 2003 or a remote Windows
XP
workstation would fail to display all media needed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1411527
Associated Primary Etrack = ET1380465
Titan
cases: 320119717
Description:
If the backup image
is more than 2TB, then the restore job from that image
would
fail with a status 174.
--------------------------------------------------------------------------------
Etrack
Incident = ET1411776
Titan cases: 230-572-386
Description:
The first fragment written by BPTM will not be position
checked, allowing
a rogue rewind to go undetected. If a rogue
rewind occurred during the time
between reading the empty
header and writing the first backup header, the
rewind could go
undetected.
--------------------------------------------------------------------------------
Etrack
Incident = ET1410874
Associated Primary Etrack = ET1402736
Titan
cases: 320-130-796
Description:
Unable to perform
a multi-stream FlashBackup using an "old" method, such
as not
using Snapshot Client options.
--------------------------------------------------------------------------------
Etrack
Incident = ET1412331
Description:
With Snapshot
destination in SLP, there was a difference in the value of
the
Storage unit in NetBackup-Java Administration Console and in
the
"nbstlutil list".
A
change was added so when a Snapshot destination is in SLP, the
backup
destination and duplication destination will pick up the
actual STU.
--------------------------------------------------------------------------------
Etrack
Incident = ET1412417
Description:
A fix was made to
address an nbrmms core dump issue that would occur
because of a
memory access violation in the VxFI code.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413338
Description:
An inaccurate log
message was being written when bpdbm failed to update a
STREAMS
file in image validation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1411302
Associated Primary Etrack = ET1269930
Titan
cases: 220-289-048
Description:
A change was made
to resolve an nbstserv core dump issue that would occur
while
processing a large number of images.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413269
Associated Primary Etrack =
ET1414241
Description:
Jobs were not being scheduled
for a newly added policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1410786
Description:
Jobs for a policy
with multi-streaming enabled and with a bad client name
failed
with status 200.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413572 ET1385085
Associated Primary Etrack = ET1381455
ET1288113
Titan cases: 230-534-351 281-379-673
220-289-644
Description:
NBJM would cancel a
duplication job (larger backups consistently fail
with status
50) that was initiated using Storage Lifecylce Policies (SLP).
--------------------------------------------------------------------------------
Etrack
Incident = ET1414212
Associated Primary Etrack = ET1222342
Titan
cases: 220-208-577
Description:
Running bpjobd
-cleanup on a large number of jobs in conjunction
with
bpduplicate may result in a status 12 or status 50
error. This would likely
happen in a large environment
where the nightly pruning of the jobs
database could take in
upwards of ten minutes.
Workaround:
If you encounter
this issue, perform more frequent recycling with fewer
jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1412557
Description:
Multiple jobs for the
same policy, client, and schedule combination would
erroneously
run simultaneously, or nearly so.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402233
Description:
A change was made to
address an issue that caused core dump files to be
generated
while restoring Exchange legacy mailbox messages on Windows
2008
running Exchange 2007. The restoration jobs finished with
a status 5
error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1415612
Associated Primary Etrack = ET1415270
Titan
cases: 220-411-437 291026372
Description:
A fix
has been added to resolve an error that would occur
when
attempting to browse directories with apostrophes in the
name. A similar
fix was provided to resolve "Invalid Character"
errors that would occur
when selecting directories with an
ampersand (&) character in the name.
--------------------------------------------------------------------------------
Etrack
Incident = ET1414776
Description:
In the Windows BAR
user interface, the Lotus database link's backup
would
incorrectly report the size of the database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413649
Associated Primary Etrack = ET1407104
Titan
cases: 320-129-510
Description:
Storage Lifecycle
Policy (SLP) duplications would create one batch per
image for
a tape with multiple
images.
--------------------------------------------------------------------------------
Etrack
Incident = ET1401482
Associated Primary Etrack = ET1416629
Titan
cases: 240-839-682 281-439-493
Description:
An
old image was not being deleted for more space in lifecycle
storage
unit when the "staged capacity managed" retention type
was selected. The
job would fail with the error, "Disk storage
unit is full" and a
status 129.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413567
Description:
Duplicate, restore,
and verify from a NearStore FSE Storage Unit would
fail with
the following error.
"Cannot read image from disk,
Invalid argument"
--------------------------------------------------------------------------------
Etrack
Incident = ET1415683
Description:
A change was made to
address an issue that caused NBPEM to stop scheduling
jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1416768
Description:
bptm would core dump
when a Nearstore restore failed due to slow network
issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1415142
Associated Primary Etrack = ET1408101
Titan
cases: 320-130-941
**Description:
Unable to
backup a significant number of System files during a Shadow
Copy
Component or a System State backup on Windows 2008 when
VSS Snapshot
reported missing file(s) on the
snapshot.
Additional Notes:
For additional
information about this issue, refer to the following
TechNote
on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/308301
--------------------------------------------------------------------------------
Etrack
Incident = ET1416620
Description:
A VMWare Backup of an
Exchange Client was transferring too many bits to
the storage
unit.
Workaround:
To avoid this issue, do not have the
NetBackup policy automatically retry
the backup on a failure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1415243
Description:
A SharePoint
Document-level Restore (DLR) would not restore all peer
folders
in the "Shared Documents".
--------------------------------------------------------------------------------
Etrack
Incident = ET1421025
Description:
Jobs started to
backup transaction logs for an SQL policy configured
with
instant recovery and off host backup would fail with a
status 41.
--------------------------------------------------------------------------------
Etrack
Incident = ET1425093
Description:
During stress
testing, the event manager service would occasionally go
down
and come back up. nbpem
asserted:!m_getAllNamesCall
PemPolicyCache.cpp 104 while stress
testing nbevtmgr with repeated start,
stop, and sending events.
--------------------------------------------------------------------------------
Etrack
Incident = ET1424266
Associated Primary Etrack = ET1417414
Titan
cases: 240-828-934
Description:
Policies with
schedules set to frequency of 52 weeks and multi-stream
would
fail with a status 196 with nbpem v5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1423453
Description:
Suspended jobs for an
inactive policy could not be resumed after a failover.
--------------------------------------------------------------------------------
Etrack
Incident = ET1412062
Description:
Some of the English
NetBackup's Host Property dialogs were not readable
on Japanese
Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382626
Associated Primary Etrack = ET1119099
Titan
cases: 230-437-882 281-186-454 281-212-486 281-247-334 281-268-586
281-271-833 290-882-221 311-728-655 311-796-828
Description:
Backups of Distributed File System Replication (DFSR) data
on
Windows 2003 R2 complete with a NetBackup Status Code 0, but
the data is
not backed up.
Workaround:
For detailed infromation about this issue, refer to the
following TechNote
on the Symantec Support Wed site.
http://entsupport.symantec.com/docs/290900
Additional Notes:
This patch will help customers
discover the DFSR problems and refer them
to an appropriate
work-around.
--------------------------------------------------------------------------------
Etrack
Incident = ET1425900
Associated Primary Etrack = ET1416156
Titan
cases: 220-406-370
**Description:
If a VCB proxy
backup of a virtual node joins an MPX group, all
subsequent
normal jobs in that MPX group would back up the
proxy host.
Workaround:
The following list contains
workarounds for this issue:
- Turn off multiplexing on
the VCB backups.
- Run the VCB backups on a different
storage unit.
- Use a different volume pool for the VCB
backups.
For additional information about
this issue, refer to the following
TechNote on the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/308906
--------------------------------------------------------------------------------
Etrack
Incident = ET1425285
Description:
When a cluster
failover was initiated while a duplication job was active,
the
bpdbm child processes that were active for the duplication job
could
take a long time to terminate.
--------------------------------------------------------------------------------
Etrack
Incident = ET1428096
Associated Primary Etrack = ET1409844
Titan
cases: 220-406-066
Description:
A change was made
to address an nbpem version 4 issue (originating in
ET1322956),
mixed calendar schedule types in policies, where the daily
WCT
evaluates to 23:59:59, resulting in a status 196 error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1423583
Description:
Duplication jobs
would fail with a status 50, but continue on to complete
the
duplication.
--------------------------------------------------------------------------------
Etrack
Incident = ET1426958
Description:
If a multi-streamed
policy with multiple schedules is blocked by failure
history,
the child job that runs after the failure history is expired
may
fail with a status
196.
--------------------------------------------------------------------------------
Etrack
Incident = ET1427064
Description:
Storage Lifecycle
Policies processing was failing occasionally while
processing
images with a large number of fragments because the
bpdbm
connection was timing out.
--------------------------------------------------------------------------------
Etrack
Incident = ET1429896
Associated Primary Etrack = ET1428219
Titan
cases: 281-385-419
Description:
Windows 2008
security would prevent enumeration of SharePoint objects in
the
NetBackup Client user interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1429721
Description:
bpresolver would
raise a program exception on Windows Server 2008
AMD64
platforms while performing a restore.
--------------------------------------------------------------------------------
Etrack
Incident = ET1429629
Description:
If PEM restarted with
a parent and child job in a WAITING_FOR_RETRY state,
it would
retry the child job only. After the child job completed, no
more
jobs were scheduled for this policy/client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1430825
Associated Primary Etrack = ET1373028
Titan
cases: 311-971-198
Description:
For duplicate
multiple copies, all duplicate jobs would fail if any of
the
Disk Copies have a Dummy Allocation supplied when executing
on
Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1428794
Description:
nbstserv would halt
processing while waiting for an nbdelete call to
complete.
--------------------------------------------------------------------------------
Etrack
Incident = ET1431220
Description:
A failed attempt to
validate a copy during a duplication job was holding a
write
lock on the image file and causing other bpdbm child processes
to
hang until the duplication job finished.
--------------------------------------------------------------------------------
Etrack
Incident = ET1428632
Description:
Changes were made to
address two memory leak errors found in the VxFI
code that lead
to a SharedDisk backup failure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1431217
Description:
Bpduplicate would not
allow a copy of a backup to be started if another
duplication
for the same backup was in progress. Also, if more than
one
duplication to different destination copies from the same
disk source copy
occurs simultaneously, the duplications would
either hang or error.
Workaround:
To work around the
simultaneous duplications from the same disk source
copy hang
or error issue, disable shared memory duplications. Touch
the
following file on the master
server:
UNIX:
/usr/openv/netbackup/NOSHMDUP
Windows:
<installed_path>\NetBackup\NOSHMDUP
--------------------------------------------------------------------------------
Etrack
Incident = ET1431957
Associated Primary Etrack = ET1417636
Titan
cases: 311-991-075
Description:
EMM would crash
because it was not handling a CNOS exception that was
leaked
through the Event Manager supplier-side library.
The createConnectObjects() method makes
calls directly to CNOS but in
some cases it does not surround
those calls in try/catch blocks. This
caused CNOS exceptions to
be leaked to the caller, in this case EMM. EMM
catches specific
exceptions; those not caught are pushed up the stack
until it
exits as an unhandled exception.
--------------------------------------------------------------------------------
Etrack
Incident = ET1432152
Description:
A change was made to
address an Incremental backup data loss issue that
would occur
if bpbkar took more than 10 seconds to start.
--------------------------------------------------------------------------------
Etrack
Incident = ET1432733
Description:
A failed job waiting
to be retried would prevent a job session from being
closed.
Therefore, the cold catalog backup to be run at the end of
session
was delayed until after all of the job-tries end and
the job is done.
--------------------------------------------------------------------------------
Etrack
Incident = ET1431905
Description:
A change was made to
address an issue that caused nbpem to be caught in an
infinite
loop, resulting in no jobs being able to start.
--------------------------------------------------------------------------------
Etrack
Incident = ET1436492
Associated Primary Etrack = ET1368270
Titan
cases: 240-779-778
Description:
During a True
Image Restore (TIR) data backup, if the socket used to get
the
data failed, the format of the tape could be written
incorrectly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1436738
Associated Primary Etrack = ET1400885
Titan
cases: 291-058-781
Description:
The requested
Start Time calculation caused a full backup to be
scheduled
repeatedly if the last incremental backup occurred
between windows and the
frequency was a multiple of 24 hours.
To fix this issue, pre-window
checking was added so that if the
last backup falls between windows, the
due time can pick up the
next window even if it is the same day.
--------------------------------------------------------------------------------
Etrack
Incident = ET1439637
Description:
A change has been
added to address a core dump issue that would occur
with
nbdelete.
--------------------------------------------------------------------------------
Release
Update History
----------------------
This section contains an
accumulative list of all Release Update information
contained in previous
releases.
=============
NB_6.5.2.IA64
=============
Etrack
Incident = ET1072956
Associated Primary Etrack = ET1051977
Titan
cases: 290-795-451
Description:
During
multiplexed and Inline Tape Copy (ITC) backups or duplications
an
error would occur during an end-of-media (EOM) event that
resulted in a
status code 229.
--------------------------------------------------------------------------------
Etrack
Incident = ET1129738
Associated Primary Etrack = ET1125756
Titan
cases: 320-063-046
Description:
bprd would
prematurely terminate during startup if bpdbm took longer
to
come up. A change was made to the amount of time bprd
will wait for
a connection to bpdbm to be configurable.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145586
Description:
With the
DUPLICATION_SESSION_INTERVAL_MINUTES Lifecycle
parameter set to
eight minutes, the duplication would not occur
until after 30
minutes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145594
Description:
The
MAX_KB_SIZE_PER_DUPLICATION_JOB parameter would allow jobs
to
be duplicated that exceeded the value entered for this
parameter.
For example, if a user had
ten 5GB files waiting to be duplicated
and a default
configuration was being used, the maximum to be
duplicated is
25GB per duplicated job. Instead, all 50GB would
be
duplicated in one job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146636
Associated Primary Etrack = ET1112853
Titan
cases: 281-124-171
Description:
The bpjava bplist
protocol (BPRD_GET_BPLIST == 224 ) was not providing
results
consistent with the 'mirror' bplist command. In addition,
bpjava
could not handle the output of commands that were of
'largefile' size.
--------------------------------------------------------------------------------
Etrack
Incident = ET1154522
Description:
Restore of Linux
client fails if the PC BIOS has "Virtual Floppy" enabled.
Workaround:
If you encounter this issue, perform the following
steps.
1. Turn off "Virtual Floppy" in
BIOS.
2. Re-import the client configuration bundle.dat
file from the backup.
3. Re-run bmrprep (Prepare To
Restore).
4. Repeat the restoration process.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167180
Description:
If NetBackup Access
Control (NBAC) was activated on a Windows system,
NetBackup
Enterprise Media Manager (nbemm) would not shutdown.
--------------------------------------------------------------------------------
Etrack
Incident = ET1163707 ET1214679
Description:
In the
Activity Monitor user interface, it is common for jobs to
display
as "queued". However, it is not clear to a user
as to why the job is
in a waiting state. In situations
where a user may have hundreds of
queued jobs, it would be
beneficial to have a way to see what resources
are in
contention.
The Job Display in the NetBackup
Administration Console, Activity Monitor
will include a new
column that shows the reason why a job is queued and
in a
waiting state. In addition, some of the information that is
displayed
in the new column is available by using the job
details.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145852
Description:
This release contains
a new feature that implements fast object
positioning for
NBBSAGetMultipleObject API restores. Fast object
positioning
improves restore performance by enabling XBSA to position
the
media server to the exact location of an object in an image.
This
enables XBSA to restore the object without having to read
through the
entire
image.
This feature enhances the XBSA
multiple object restore interface by
enabling it to position
bptm/bpdm to the starting offset of an object
within an
image. Previously, the XBSA interface would read through
the
entire image until the starting offset of the desired
object was reached.
This feature is only
available through the NBBSAGetMultipleObjects API
for images
containing multiple XBSA objects. The image must
be
nonmultiplex if it resides on a tape. The XBSA interface
will only
position bptm/bpdm if the number of blocks between
the current offset
and the starting offset of the object being
restored is greater than a
certain number of data blocks. The
number of blocks is determined by
bptm/bpdm depending on the
type of media that the image is stored on.
Typically the number
of data blocks is 90000 for tape and 40000 for disk.
These
values may change in future releases.
--------------------------------------------------------------------------------
Etrack
Incident = ET1098013
Description:
This fix prevents a
segmentation fault that would occur during Sybase
Catalog
backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1133233
Description:
Synthetic backups
that target "Any available" storage unit, reported the
name
"__ANY__" in the Activity Monitor. The actual target should
be
reported in the Activity Monitor.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166535
Titan cases: 311-336-415
Description:
During a synthetic backup, "Files Written" was incorrectly
updated in the
Activity Monitor. In addition, "begin synthetic
reader" messages were
missing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1115047
Associated Primary Etrack = ET1112383
Titan
cases: 230-406-221
Description:
The NetBackup
Sybase agent would incorrectly parse isql load commands
that
contained certain keywords.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159519
Description:
Veritas Volume
Manager (VxVM) disk enclosure-based names can be
incorrectly
numbered in "vxdisk list" output after a BMR
restoration.
Workaround:
To resolve this issue, remove
the file /etc/vx/disk.info and then reboot
the client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1151769
Description:
Bmrprep would core
dump if a client configuration had Veritas File System
(VxFS)
license keys installed but the VxFS software was not installed
on
the client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155166
Description:
EMC Powerpath disks
were not allowed to be added to AIX and HP-UX
volume groups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166346
Description:
HP-UX volume groups
had invalid size values after performing Dissimilar
Disk
Restore (DDR) mapping operations.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155438
Description:
Reimporting the same
Windows discovered configuration is incorrectly allowed
and
yields a duplicate configuration entry.
Workaround:
If
you encounter this issue, delete the configuration entries by using
the
following command and then reimporting the discovered
configuration.
bmrs -o delete -r
config -client <client> -config <config>
--------------------------------------------------------------------------------
Etrack
Incident = ET1158002
Description:
Unable to map VxVM
disk groups that were based originally on EMC Powerpath
disks
to non-EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack
Incident = ET1036244
Description:
Deleting a client
copied configuration does not delete the
hidden
"current.<timestamp>" version of the
configuration.
Workaround:
If you encoutner this
issue, delete the configuration with the
following
command.
bmrs
-o delete -r config -client <client> -name current.<timestamp>
--------------------------------------------------------------------------------
Etrack
Incident = ET1159854
Associated Primary Etrack = ET1153797
Titan
cases: 281-234-521
Description:
With NetBackup
6.5, the media_deassign_notify script would not give
the
expected results. The media_deassign_notify script would
fail every time
the media was deassigned because it was passed
the wrong parameters.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169771
Description:
This release contains
a new feature that enables the user to choose which
machines
should be used for restores and duplications. The following
list
describes the added capabilities that this feature
offers.
- AdvancedDisk supports storage
access by more than one media server.
- AdvancedDisk supports
specification of preferred or required media
servers for
restore and duplication operations. This new
capability
replaces the FORCE_RESTORE_MEDIA_SERVER
option.
- SharedDisk supports specification of preferred or
required media
servers for restore and duplication
operations. This new capability
replaces the
FORCE_RESTORE_MEDIA_SERVER option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1142841 ET1171272 ET1176171 ET1182932
Description:
This release contains Windows X64 support for a BMR master
server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166301
Description:
Additional support
has been added that enables AdvancedDisk disk pools to
be
configured for multiple StorageServers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1062687
Description:
Catalog backups could
fail if a pre-NetBackup 6.0 media server is selected
for
backup.
Workaround:
To avoid this issue, make sure
catalog backups are configured to go to
storage units on
NetBackup 6.0 (or later) media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1161381
Description:
bpduplicate would
report job success after an optimized-duplication failed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1098014
Description:
Backups on a Swedish
operating systems (Windows platforms) would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1099893
Description:
Creating a Snapshot
on a Windows system would fail with the
following
error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1128543
Description:
A change was made to
ensure that the VxFI code correctly uses tstr2str in
the VxFI
providers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166793
Associated Primary Etrack = ET1164173
Titan
cases: 220-135-395
Description:
Drives could not
be deleted from a media server because of case-sensitive
server
name matching in the EMM stored procedures.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172180
Description:
HP-UX clients
utilizing a VxVM boot disk may not boot after a dissimilar
disk
restoration to an alternate disk because the primary boot disk path
is
not set.
Workaround:
If you
encounter this issue, run the following command in a
maintenance
shell.
setboot
-p <boot disk path>
--------------------------------------------------------------------------------
Etrack
Incident = ET1066725
Description:
Changes have been
added to address a scalability issue with update calls
for disk
volumes and storage units.
--------------------------------------------------------------------------------
Etrack
Incident = ET1174568
Description:
An API has been
created that enables a server to determine the patch
level of
a remote host.
--------------------------------------------------------------------------------
Etrack
Incident = ET1170920
Associated Primary Etrack = ET1156903
Titan
cases: 290-837-137 290-957-709 311-807-449
Description:
SAP data backups threads would fail with socket read failed
error
messages being reported in backint. The breakdown was
identified when
bpbrm exited each stream. A change has been
made to ensure that the SAP
client reads the exit status. This
was not happening. When bpbrm exited the
SAP client would
immediately fail with a socket read failed error message.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172972
Associated Primary Etrack = ET1162893
Titan
cases: 240-666-528
Description:
The
LIMIT_BANDWIDTH setting was not working on an HP-UX system running
on
an IA64 platform.
--------------------------------------------------------------------------------
Etrack
Incident = ET1174802
Description:
A Windows Oracle
stream-based backup would fail after Storage Foundation 5.0
was installed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1153448
Description:
The nbdevconfig
-setSharedDiskSPR 1 command would cause an error if
a
SharedDisk storage server did not exist prior to the command
being run.
A change has been made that allows the command to be
run without creating
a storage server before you run the
command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1073129
Description:
A change has been
added that makes the DSM (un)mount request asynchronous.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155324
Description:
The policy cannot be
found when using the db2 backup command. More
specifically,
errors occur when the OPTIONS parameter of the db2
backup
command is used in the following
format.
DB2_POLICY=policy:DB2_SCHED=sched
Workaround:
To resolve this issue, place the DB2_SCHED
variable before the DB2_POLICY
variable in the following
example.
DB2_SCHED=sched:DB2_POLICY=policy
--------------------------------------------------------------------------------
Etrack
Incident = ET1058133 ET1241088
Titan
cases: 240-588-298
Description:
Changes were
added that allow the SQL Anywhere database server to run
with
the -m option, where the transaction log is truncated when
a checkpoint
occurs. This option is set to the server.conf
file. If the -m option is
set, an incremental hot catalog
backup will always be a full.
In addition,
options to nbdb_backup command were added to only backup
the
tlog and to truncate it as shown in the following
example.
nbdb_backup -online dest [-tlog_only]
[-truncate_tlog]
--------------------------------------------------------------------------------
Etrack
Incident = ET1173808 ET1191396 ET1225254 ET1224352 ET1224326
ET1229771
ET1232968 ET1233220 ET1232369
Description:
Changes have been added that improve the consistency and
usability of the
Job Priority Scheme.
--------------------------------------------------------------------------------
Etrack
Incident = ET1168616
Description:
Changes have been
made to the Master, Media, and Client Host Properties
nodes on
the NetBackup Administration Console that enable you to
disable
the Reverse Hostname Lookup
function.
The following three settings
for the "Reverse Hostname Lookup" were added
to the Host
Properties nodes; ALLOWED, RESTRICTED, and PROHIBITED
with
ALLOWED being the default setting.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166832
Description:
A change has been
added that adds support for Hitachi DF600 AND DF700
arrays in a
Snapshot client. A user is now able to perform a
COW-based
snapshot (Shawdow Image and Snapshot) as well as a
mirror-based snapshot.
In addition, user can have multiple
snapshots retained for same Logical
Unit Number (LUN). Finally,
this change solves the problem of syncing
multiple LUNs in
parallel.
--------------------------------------------------------------------------------
Etrack
Incident = ET1095138
Associated Primary Etrack = ET1075401
Titan
cases: 220-099-852
Description:
When using the
Oracle templates that NetBackup created, the
NB_ORA_SCHED
parameter is not used when the actual RMAN
commands are executed.
This happens
only for the first or initial subset of channel allocations.
For example, if the database is backed up, followed by the
archive logs
and the control file, the NB_ORA_SCHED parameter
is not used just for the
database portion of the backup and it
is passed for the archive logs and
control file
backup.
When the templates are converted to
backup scripts, the NB_ORA_SCHED
parameter is present in all
three backup steps.
Workaround:
To resolve this issue,
convert the template to a script and use the script
in the
policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1173820 ET1177807
Description:
A new
feature has been added in this release that enables you to
perform
an NDMP backup and restore using a Disk Storage Unit.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155550
Description:
A change was made to
provide a better method for breaking mirror volumes
in one
operation when performing dissimilar disk mapping operations.
--------------------------------------------------------------------------------
Etrack
Incident = ET1162316
Associated Primary Etrack = ET1153592
Titan
cases: 220-097-876 281-213-614
Description:
The
bpbrm parent for a multiplexed group worked correctly until
123
encrypted backup jobs were processed. At that point, all
new
bpbrm.child processes failed with a status 159 before
contacting the
client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1130770
Associated Primary Etrack = ET1083128
Titan
cases: 240-602-833
Description:
bprecover would
crash while attempting to recover a Bare Metal Restore
(BMR)
database file that exceeded 2GB in
size.
--------------------------------------------------------------------------------
Etrack
Incident = ET1149230
Description:
If an image has aged
beyond its longest retention, Lifecycles continue to
try to
copy the image. Lifecycles attempt to copy the image until
the
copy is complete or until a user cancels it by using
nbstlutil.
Changes have been made that change
this behavior so that the "persistent
duplication" of an image
will stop attempting to complete the copy once
the image has
reached the age of the longest specified fixed retention.
--------------------------------------------------------------------------------
Etrack
Incident = ET1178482
Associated Primary Etrack = ET1175871
Titan
cases: 290-898-929
**Description:
A change has
been added that ensures a user does not receive full
NetBackup
Administration (root user) privileges via the NetBackup Java
Administration Console after logging in as a normal user.
For additional information about this issue, refer to the
following
TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/308583
--------------------------------------------------------------------------------
Etrack
Incident = ET1178234 ET1178268
Description:
A change
was made to NBEMM that resolved an issue that caused a core
dump
to occur after the patch was applied and the services were
recycled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166474
Description:
A change was made to
address an issue that caused jobs to fail with a
Status 800 -
"from EMM error 2008004 - server group does not exist".
--------------------------------------------------------------------------------
Etrack
Incident = ET1133188
Description:
A change was made
that ensures the Snapshot Policy Wizard, in the
Windows
Administration Console, disables the Method type in the
Method Options
screen so that a user cannot modify it.
--------------------------------------------------------------------------------
Etrack
Incident = ET1180046
Description:
Consistency changes
were added to the VMware user interface. For example,
the Full backups schedule, by default, should be YES for
VMWare.
--------------------------------------------------------------------------------
Etrack
Incident = ET1173798
Description:
The NetBackup
Resource Broker (nbrb) could generate a core file.
Workaround:
If you encounter this issue, make sure nbemm is running, then
restart nbrb.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175290
Description:
A NetBackup server
was unable to connect to a NOM server after generating
some
media and then restarting the nbemm service.
--------------------------------------------------------------------------------
Etrack
Incident = ET1180414
Description:
The ACE Timer did not
work with embedded fields (as it does under 7.0).
--------------------------------------------------------------------------------
Etrack
Incident = ET1141941
Associated Primary Etrack = ET1046705
Titan
cases: 240576707
Description:
The Hot Catalog
recovery would display an error message when no actual
error
occurred.
Additional Notes:
A large warning would
appear when no files were recovered because no files
met the
criteria.
--------------------------------------------------------------------------------
Etrack
Incident = ET1087412
Description:
When a cancel or
suspend was initiated, Job Manager's parent job was
not
executing clean-up steps to delete the snapshot or run the
parent end notify
script.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172948
Description:
A change was made to
increase the cleaning time for TL4 libraries to five
minutes
for all brands.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175391
Description:
Changes were added to
correct AUTO_UPDATE_ROBOT issues on TL8 libraries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1140138
Titan cases: 280-882-431
Description:
The catalog has a query that compares a backup to the previous
backup and
lists the files that were deleted between the two
backups. This is used
for certain backups on NearStore
devices. The query had two
issues:
1. The images being queried
were not locked, so if one of the images was
expired by a
different process prior to opening up the .f file, the query
was failing in an unusual way (attempting to open the
IMAGE_FILES file).
2. The query was not
checking if the .f file had been successfully opened.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167566
Associated Primary Etrack = ET1157347
Titan
cases: 311-737-110
Description:
Attempting to
backup from a Windows Single Instance Storage
(SIS)-managed
volume with Remote Installation Service (RIS)
would cause the backup to go
into an infinite loop.
--------------------------------------------------------------------------------
Etrack
Incident = ET1158501
Description:
An unreadable value
would display in the Job ID, Job type, and status
fields.
--------------------------------------------------------------------------------
Etrack
Incident = ET1078362
Description:
The NetBackup Service
Layer (NBSL) would crash when the nbsl.xml file was
not
created. In addition, the NBSL logging would not occur under
such
circumstances.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177686
Description:
A change was added
that increases the maximum cap and maximum drives per
panel for
ACS in support of the new Sun SL3000 robot.
--------------------------------------------------------------------------------
Etrack
Incident = ET1156305
Associated Primary Etrack =
ET1181987
Description:
Canceling one child stream of a
multi-stream Exchange backup would cause
all peer Exchange
stream backups to be canceled. This behavior occurred for
all
compound jobs, such as, parent and multiple-child jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1113521
Description:
A change was made to
provide information about the (un)mount status for
SharedDisk
disk volumes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1089294
Titan cases: 290-807-298
Description:
Copies in the catalog that are missing their first fragments
are not
cleaned up. A fix has been added that allows
automatic cleanup of orphaned
fragments. It occurs as part of
the same operation that cleans up expired
copies.
Workaround:
If you were to encounter this issue, you
can use the bpimage -deletecopy
command to remove the copies
manually.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182125
Description:
Enhancements were
made to add Snapshot support in a Lifecycle policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1132745
Description:
When user performed
an Inventory Disk Pools > Start Inventory operation on
Disk
Pools, it would not update the old value.
--------------------------------------------------------------------------------
Etrack
Incident = ET1124825
Associated Primary Etrack = ET1120934
Titan
cases: 230-424-265
Description:
The
NetBackup-Java Administration Console would incorrectly report
the
license-key expiration.
--------------------------------------------------------------------------------
Etrack
Incident = ET1170793
Description:
A Point-in-Time (PIT)
restore would fail when configured with two mirrors.
--------------------------------------------------------------------------------
Etrack
Incident = ET1161167
Description:
The "Off-host backup
machine:" item in the Policy user interface should be
grayed
out if Snapshot client option is disabled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1179466
Description:
A change was added
that removes the second attempt to delete snapshots if
VSS
returned a successful deletion, but with no snaps deleted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1153528
Description:
Due to incorrect
memory management, some memory would get released while
it was
still in use, resulting in a potential memory corruption.
This
issue would occur during that shutdown sequence in STSSvc.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182144
Description:
Mapping Solaris
Volume Manager (SVM) disk sets would fail stating that
the
number of disks did not match the original number of disks
in the disk set.
--------------------------------------------------------------------------------
Etrack
Incident = ET1170142
Description:
In a NetBackup Access
Control (NBAC) environment, when logged in as a
non-root user,
the user interface would crash at media node after
performing
refresh.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175038
Description:
A change was made to
address a possible deadlock issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1183776
Associated Primary Etrack = ET1182208
Titan
cases: 281-260-889
Description:
A
parent_start_notify request on Windows would result in an "illegal
fork
attempted" error in bpcd.
--------------------------------------------------------------------------------
Etrack
Incident = ET1183650
Associated Primary Etrack = ET1037368
Titan
cases: 220-096-910 220-123-945 220-124-001 220-135-401 220-141-599
281-218-316 290-883-680
Description:
NOM provides
reports for jobs that do not run but are due to run. The
NetBackup Service Layer (NBSL) provides the required job data
to NOM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1065835
Description:
The Resource Event
Manager creates unnecessary errors while attempting to
get
information for pre-NetBackup 6.5 Storage Units. The Disk
Service
Manager directs the Resource Event Manager to not
pursue information for
back-level storage units using normal
methods in NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1065761
Description:
Allow new versions of
OpenStorage plug-ins to re-register themselves with
EMM/Disk
Service Manager (DSM). In addition, allow DSM to rescan
the
plug-in and determine what its capabilities are and store
the new ones in
the database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167158
Description:
A change was made to
ensure that the user does not see the wrong storage
server (or
multiple storage servers) deleted when they were to run
the
nbdevconfig -deletests command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1134749
Description:
An insuffucient error
message would appear when attempting to delete a
DiskPool with
active StorageUnit association.
--------------------------------------------------------------------------------
Etrack
Incident = ET1183710
Description:
A new version of the
Veritas Unified Logging (VxUL) has been included with
this
Release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182952
Description:
NBJM would hang while
jobs were being canceled and the BPBRM processes were
being
killed during a manual test.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145121
Description:
A confusing error
message would appear for a busy disk group.
--------------------------------------------------------------------------------
Etrack
Incident = ET1072786
Description:
Local VxUL logs were
not displaying correctly in NOM. The logs contained
an
unreadable hex number for each log line instead of a log message.
--------------------------------------------------------------------------------
Etrack
Incident = ET1044960
Description:
Changes were made to
correct unreadable Japanese characters.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169863 ET1182021
Description:
Changes
were added in this release to address potential security issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176346
Description:
Added support for the
production of additional copies of synthetic backups
using the
synthetic read and write process.
This new
feature is called Second Copy Synthetics, and it enables a user
to
produce more than one copy of a synthetic backup and utilize
image copies
other than the primary as the source of image data
for the synthetic backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1151267
Description:
The NBSL would create
multiple sessions with EMM. A change has been made
that
prevents multiple sessions from being created. Only one EMM
session
will be created.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155989
Description:
The NOM user
interface did not display the log sources for the media servers
after multiple attempts to display them.
--------------------------------------------------------------------------------
Etrack
Incident = ET1181277
Description:
A new feature has
been added that enables NDMP backup and restore using
Disk
Storage Unit.
--------------------------------------------------------------------------------
Etrack
Incident = ET1185676
Description:
Exchange Server VSS
backup returns a status 0 even though one or more
storage
groups are not backed up.
Workaround:
If you encounter
this issue, check the end of the bpbkar log on the
client after
a VSS backup for the string, "number of file directives
not
found." The number should be
zero.
In addition, this situation was
observed in NetBackup 6.5.1, only when
an Exchange Server
storage group name includes a percent (%) character.
To avoid
this issue, do not include this character in your storage
group
names.
--------------------------------------------------------------------------------
Etrack
Incident = ET1103640
Associated Primary Etrack = ET1103581
Titan
cases: 240-620-126
Description:
bpbackupdb
returns a status code 50 when it is issued from the command
line
interface (CLI) and when VxSS is enabled. The
administration log reports a
success, Status 0, when initiated
from pbadm or the NetBackup-Java
Administration
Console.
Workaround:
If you encounter this
issue, use the NetBackup-Java Administration Console.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159796
Associated Primary Etrack = ET1159696
Titan
cases: 220-129-851
Description:
An NBAC job
(nbac_cron) fails with a "One or more of Name, Password
and
domain are incorrect" error.
Workaround:
To resolve this issue, perform the
following:
1. Run ./nbac_cron
-Add[At|Cron]
Username:
<user>
Password:
<pass>
Password:
<pass>
Access Control Group:
<group>
2. Register account locally as
root [Y/N]?: N <-- !!!!
3. Replace
./nbac_cron -Setup[At|Cron] with:
export
VXSS_CREDENTIAL_PATH=~/.vxss/credential.crat
bpnbat -login
Broker:
<broker>
Port: <enter,
probably>
Authentication Type:
vx
Authentication Domain: CronAt_<user>
<-- same <user> as above
Name:
CronAt_<user> <-- same <user> as
above
Password: <pass> <-- same
<pass as above Operation completed
successfully
4. Once this is finsihed, set
the env var VXSS_CREDENTIAL_PATH as above
for the vbr
agent.
--------------------------------------------------------------------------------
Etrack
Incident = ET1060575 ET1214253 ET1216815 ET1216692 ET1217125
ET1217868
ET1215768 ET1216893 ET1217051 ET1213165 ET1219082 ET1212454
ET1219020 ET1230246
ET1230243
Titan cases: 240-576-203
240-588-298
Description:
An enhancement has been made
to provide a Database Administrator Tool for
the NetBackup
relational databases. This new tool is designed to make
it
easier for users to perform database administration tasks on
NetBackup
databases.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187111
Description:
Restoration of
Solaris clients utilizing zones no longer fail because a
syntax
error in the restore script function fixZoneDevices() has been fixed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146898
Description:
An enhancement has
been added to this release that enables VBR to gain
access to
the size and physical size variable data for Open Storage.
This
enables VBR to more accurately report on Open Storage
plug-ins that do
de-duplication.
--------------------------------------------------------------------------------
Etrack
Incident = ET1056443
Associated Primary Etrack = ET1039776
Titan
cases: 280-885-521 290-938-579
Description:
If
the bp.conf SERVER entry was changed from a short name to a
fully
qualified domain name (FQDN) or vice versa, and a hot
catalog backup with
vault was performed, the Vault job would
fail with a status 294, even
though the catalog backup was
successful.
Now, instead of using
gethostname() results when Vault performs a
validation, the
client name (as configured in the policy) is used.
Workaround:
If you encounter this issue (on UNIX systems only), create a
symbolic link
between the FQDN and the short names in the
imageDB
directory.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152640
Associated Primary Etrack = ET1144027
Titan
cases: 220-109-428
Description:
The catalog
compression interval could not be set on master servers
running
HP-UX IA64, Windows IA64, or Windows AMD64.
--------------------------------------------------------------------------------
Etrack
Incident = ET1186863
Description:
The NetBackup Release
Broker (NBRB) would crash if it could not connect
or
communicate with EMM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1181840
Description:
Import and Verify
engine is a feature of NetBackup 6.5.2 that uses a
Transport
Format Interface (TFI) and runs on both Windows and
UNIX
platforms. Prior to this release, TFI was used only for
Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1052487
Description:
The
format(nbsharedisk)of any LUN of a size greater than 2TB would
fail
on a Windows platform.
--------------------------------------------------------------------------------
Etrack
Incident = ET1186087
Description:
Changes were added in
this release to improve product stability by fixing
NULL
references in the NetBackup Service Layer (NBSL).
--------------------------------------------------------------------------------
Etrack
Incident = ET1188492
Description:
Changes have been
added to this release to enhance the job-priority
capabilities
within NetBackup. New default values have been added for
each
job type, a user can set the priority from the command
line interface, and
a user can now dynamically change the job
priority from the NetBackup
Administration Consoles (including
Java, Windows, and NOM).
--------------------------------------------------------------------------------
Etrack
Incident = ET1188093
Associated Primary Etrack = ET925827
Titan
cases: 280-912-721
Description:
Catalog
compression routines were attempting to compress images which
had
been archived. This resulted in unnecessary entries
in the NetBackup Error
report.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189537
Description:
This release contains
NBSL changes to support Storage life cycle policies
for
Snapshots. More specifically, the converter has been modified to
incorporate the following two new
constants:
1)SS_USE4_SNAPSHOT->NBSS_USE4_SNAPSHOT
2)SS_USE4_MAX->NBSS_USE4_MAX
--------------------------------------------------------------------------------
Etrack
Incident = ET1143916
Description:
NOM would not start
or stop services on media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189076
Description:
A problem existed
that allowed the HSManager list to contain the same
entry
multiple times.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189094
Description:
Changes were made to
address NBSL core dump issues after creating a tape
STU.
--------------------------------------------------------------------------------
Etrack
Incident = ET1081659 ET1099902 ET1183054 ET1173791 ET1183182
ET1193043
ET1081659 ET1143425 ET1183211 ET1155436 ET1200208 ET1158077
ET1197526 ET1129982
ET1156265 ET1151156 ET1201126 ET1204321 ET1211954
ET1214165 ET1220078 ET1220695
ET1219827 ET1221698 ET1221686
ET1222264
Associated Primary Etrack = ET1147612
Titan
cases: 320-071-197
Description:
The NetBackup
Policy Execution Manager (PEM) has been refactored to
improve
stability, scalability, and extensibility.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189901
Associated Primary Etrack = ET1178444
Titan
cases: 240-689-644
Description:
The NetBackup
Resource Broker (RB) may not respect the
MUST_USE_LOCAL_DRIVE
and DONT_USE_SLAVE setting when joining a
job to an existing multiplexed
(MPX) group.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175422
Description:
Exchange Server VSS
backup fails if a storage group or database name
contains any
of the following characters.
%, >, <, or |.
Workaround:
To avoid this issue,
do not use the characters mentioned above in an
Exchange Server
storage group or database name, or use a non-VSS policy
for the
backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190785
Description:
The release of
NetBackup contains a new feature that allows Fibre
Transport
jobs to write to tape storage units.
--------------------------------------------------------------------------------
Etrack
Incident = ET1154385
Description:
Formatting Logical
Unit Numbers (LUNs) of an HP EVA disk array with
UFS or VXFS
caused an error to occur on Solaris 10 with an Emulex
card.
In the above configuration, the HP-EVA
targets were shown as array-ctrl
and did not get scan, which
caused the device discovery to fail for
HP-EVA LUNS.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190511
Description:
The NetBackup Job
Manager failed to cancel a job because it determined that
bpbrm
had not started yet. A change was made to the Job Manager to set
the
state to indicate bpbrm had been started. Thus, if a
cancel is processed,
it then sends a signal to bpbrm allowing
the cancel to work properly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187864
Description:
The stream discovery
was not honoring the preprocess interval. A change
was
made to the stream discovery to honor the preprocess interval on
a
per-policy basis by creating a separate stream file for each
policy. In
addition, the -streams option was removed from the
bpcoverage command to
allow the duplicate stream discovery code
to be purged.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190656
Description:
A change was made to
disable the use of multiple StorageServers for the
AdvancedDisk
option on Windows media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1157433
Description:
The NetBackup Job
Manager (nbjm) would pass an unintended keyword phrase,
"-P"
for a Synthetic backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1101618
Description:
Changes were added to
address performance issues with Policy Manager
collector. The
initial loading of policies were timing-out in NOM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189511
Description:
A change was made to
the NetBackup Service Layer (NBSL) that ensures a
RequestID is
sent instead of a Request GUID in PendingRequestInfo.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187936
Titan cases: 320-081-486
Description:
In NetBackup 6.0, create_nbdb.cmd was installed on Windows
platforms. In
NetBackup 6.5, this file was replaced with
create_nbdb.exe. However, if
you upgrade from the
previous version, the create_nbdb.cm file would not
be
removed. The Windows patch and major version upgrade installs have
been
changed to remove this file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175411
Description:
The process
nbRemsrv.exe takes an exception after an Exchange Server
2007
mailbox backup if one or more messages contain empty (0
byte) attachments.
Workaround:
If you encounter this
issue, dismiss the exception message. The backup is
good
as long as the job status is 0.
Additional Notes:
This
applies only to Windows x64 systems and only to mailbox backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176221
Associated Primary Etrack = ET1157114
Titan
cases: 290-652-172
Description:
A change has been
made to address an issue that caused a core dump in NBJM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1184535
Description:
Error handling
conditions and exceptions were not being handled properly
and
could result in a core dump. Changes were made to properly
handle
the error conditions and propagate the exceptions in the
function call
hierarchy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1125616
Description:
During a restore from
a multiplexed backup image, NetBackup would search
for any
unread shared memory (SHM) buffer without taking care of
its
sequence number. NetBackup would then determine if it is
the last image
buffer before finding the expected buffer in
the SHM. This sequence of
events could result in an error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1180939
Description:
The new Preserve
multiplexing option is available to preserve
multiplexing for
tape-to-tape duplication within a storage lifecycle.
This
option option works best in environments where duplicating
backups
to lifecycle destinations serves to vault backups and
where the
possibility of a restore from a multiplexed backup is
small.
For more information about this new
feature, refer to the following
TechNote on the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/302438
--------------------------------------------------------------------------------
Etrack
Incident = ET1138554
Description:
Formatting Logical
Unit Numbers (LUNs)on Longhorn fails with the following
error
message.
IOCTL_DISK_CREATE_DISK failed...
Workaround:
If you encounter this issue, manually
format the LUNs using a disk
management console.
--------------------------------------------------------------------------------
Etrack
Incident = ET1186550
Associated Primary Etrack = ET1166359
Titan
cases: 290-887-145
Description:
The detailed
status of successful restore from a Basic Disk showed a
Warning
status 800, "Fibre Transport resources are not available".
--------------------------------------------------------------------------------
Etrack
Incident = ET1124933
Associated Primary Etrack = ET1120656
Titan
cases: 290-821-914 311-887-438
Description:
A
PureDisk export policy would fail with a status 227 because a wrong
image
path was being used to try and write to the file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1178659
Description:
VCB 1.1 has changed
the port to connect to. This could have caused the
VMware
configuration to become invalid.
--------------------------------------------------------------------------------
Etrack
Incident = ET1180937
Description:
The new Preserve
multiplexing option is available to preserve
multiplexing for
tape-to-tape duplication within a storage lifecycle.
This
option option works best in environments where duplicating
backups
to lifecycle destinations serves to vault backups and
where the
possibility of a restore from a multiplexed backup is
small.
For more information about this new
feature, refer to the following
TechNote on the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/302438
--------------------------------------------------------------------------------
Etrack
Incident = ET1182781
Description:
In previous releases,
the "Alternate read server" setting was effective
only from the
Backup destination, for copy 1. If you want to use
the
Alternate read server field in the Backup destination, you
must edit
the Lifecycle to specify the Alternate read server on
the DESTINATION
of the Duplication job (not on the source of
the Duplication job).
--------------------------------------------------------------------------------
Etrack
Incident = ET1168735
Description:
A change has been
made to ensure that NOM sends complete error logs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175242
Description:
Enhancements have
been made to improve the messages that appear when a
user
attempts to add new clients to a policy and a VMware
client already exits.
This change makes it easier for a user to
understand which client already
exists in the client list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1132129
Description:
A change was made to
provide the Host Properties equivalents for the
DISK_CLIENT and
NDMP_CLIENT bp.conf entries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189969
Description:
An enhancment has
been made to the NetBackup Administration Console's
Activity
Monitor job display to include a new column that shows the
reason
why a job is queued and in a waiting state. In addition,
some of the
information that is displayed in the new column is
available by using the
job details.
This new feature will help a user, who has
many queued jobs, see what
resources are in
contention.
--------------------------------------------------------------------------------
Etrack
Incident = ET1094237
Associated Primary Etrack = ET596413
Titan
cases: 280548990
Description:
BMR now supports
EMC Power Path configured disks on Win32 Clients.
The support
is limited to the co-existence of EMC-PP disk which
means
following:
- BMR Backup Agent
would capture EMC-PP attributes for the disks
- EMC-PP
disks are not used for restore, for example, these disks
will
be restricted by default and not allowed to
be unrestricted.
- The volume and file system on EMC-PP
disks will be intact
for
post-recovery.
- The
volume and file system on EMC-PP disks can be mapped
to
Non-EMC-PP disks.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176263
Associated Primary Etrack = ET1160602
Titan
cases: 290-869-698
Description:
The bpplcatdrinfo
command ignores the -Modify and -Set options when
changing the
setting on a remote master server from a local master server.
Workaround:
To resolve this issue, you can temporarily
change the default master server
to be one of those specified
with the -M option. Or you can create a dummy
catalog
policy on the default master server so that when
bpplcatdrinfo
checks whether the name is valid, it finds
something.
Additional Notes:
The command checks
whether the given policy name is for a catalog-backup
policy,
but it does so on the default master server instead of on
the
servers specified with the -M option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1157755
Description:
On the NetBackup
Administration Console for Windows, frequent refresh
and
refresh-all operations would cause an exception to
occur. Changes have
been made to address these issues as
well as sending the proper error
message to the client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1194916
Description:
If a user
configuration has one symetrix array and another array
attached
to the local array in a DR setup, then in such a
configuration the user
would not be able to list the devices
for creating a DiskPool. Because this
listing would fail, the
user would not be able to create a DiskPool for
any symetrix
array.
--------------------------------------------------------------------------------
Etrack
Incident = ET1090933
Description:
An issue existed that
could cause the nbproxy for jobs to wait indefinitely
if NOM
had issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193420 ET1164441
Description:
Users were
unable to create a Standard and DB2 policy with the
option
"Perform Snapshot backup" enabled. bpjava was rejecting
the bpplinfo
command because it contained a ";" character in
the command to be
executed by the shell.
Workaround:
If you encounter this issue, do not use a ";" character in
the
-snapshot_method_args argument.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167178
Associated Primary Etrack = ET1160557
Titan
cases: 220-126-112
Description:
Changes were made
to address some allocation and unload issues that
were
occurring.
--------------------------------------------------------------------------------
Etrack
Incident = ET1051426 ET1199018
Description:
The policy
command line interface (CLI) did not have a mechanism
to
prevent one operator from overwriting policy updates made by
another
operator. This patch displays the current
"generation" for the policy in
the output from bppllist
command. Policy commands such as bpplinfo and
bpplinclude
now have a "-generation" option. If the generation
is
supplied, the catalog will verify that it matches the
current generation
for the policy and fail the request if it
does not.
--------------------------------------------------------------------------------
Etrack
Incident = ET1134820
Description:
After catalog
recovery, the NetBackup scheduler was suspended.
NetBackup
would not run scheduled backup jobs until NetBackup
was stopped and
restarted. A warning message is now displayed
at the end of the catalog
recovery to indicate this.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193176
Description:
A change was made to
address a Resource allocation management problem that
would
occur after an (un)mount failure for SharedDisk occurred.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159723
Associated Primary Etrack = ET1086130
Titan
cases: 290-821-682
Description:
Bpdbjobs would
produce an incorrect output if the job-database
messages
included carriage returns.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159607
Description:
The parent job's
estimated size and file count are always zero and need to
be
set for the correct volume to be selected by resource broker. A
change
to the Policy Execution Manager was made to set the
parent's estimated size
to the largest value of all of its
children.
--------------------------------------------------------------------------------
Etrack
Incident = ET1117080
Description:
If for a netapp
filer, both credentials (such as, fas3020c1
and
fas3020c1.vxind.veritas.com) are added, only one of them is
added to the
connection list, because the filer serial number
is same for both.
Now suppose that the
fas3020c1 credential was the one that was added. If a
user
tried to find a connection object for
fas3020c1.vxdind.veritas.com,
the connection fails even though
proper credentials were supplied.
Workaround:
To avoid
this issue, remove the duplicate entries from the credential
list
and then give the FQDN of the
filer.
--------------------------------------------------------------------------------
Etrack
Incident = ET1124031
Description:
Snapshot backups fail
during a device import for non-Sun-branded HBA drivers
due to
lun number caching.
Workaround:
To work around this
issue, populate sd.conf with 256 entries. Once the limit
has
been reached the caching logic defaults to array for assigning a
lun.
One side effect to this work around is that a large
sd.conf will increase
the device rescanning time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1132295
Description:
Backup of a volume to
snapshot (with "Snapshot Only" set in the schedule)
would not
run until a tape drive was available.
--------------------------------------------------------------------------------
Etrack
Incident = ET1185170
Description:
A change was made to
the "Duplicate smaller images first" check box label
on the
Vault Profile Duplicate tab. The label now reads,
"Duplicate
smaller images first (applies only to disk backup
images)". This change was
added so the user would understand
why smaller tape images are not being
duplicated first and that
this function only applies to disk backup images.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167366 ET1191706
Description:
With the
Language Pack installed, the nbshareddisk release command
would
not capture the user-defined identifier's (UDID). The
following error
message appears in Japaneses and the UDID for
each LUN is not captured.
"List of the
UDID that can't access to the host"
If
Language Pack is not installed or used, it correctly displays the
following message and captures UDID for each
LUN.
"Released reservation on device"
--------------------------------------------------------------------------------
Etrack
Incident = ET1136909
Description:
An issue existed that
caused Restore jobs to be partially successful for
Backup Exec
SQL 2005 transaction log, no-truncate transaction log,
and
differential images in NetBackup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1195919
Description:
Changes were made to
add more exception
handling.
--------------------------------------------------------------------------------
Etrack
Incident = ET1107364
Associated Primary Etrack = ET1105708
Titan
cases: 281-158-304
Description:
The Resource
Broker would not honor an "Allow multiple retentions per
media"
setting while joining a new job to an existing Multiplex group.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182274
Description:
A Checkpoint backup
job that was targeted to a storage unit group
(or ANY) could go
to a different media server after start up. This would
make the
image non-restorable.
--------------------------------------------------------------------------------
Etrack
Incident = ET1199296
Description:
Changes have been
added to ensure that nbemm does not crash while running
the
"Device Configuration Wizard".
--------------------------------------------------------------------------------
Etrack
Incident = ET1180078
Description:
The Shared Resource
Tree (SRT) Creation wizard misspells the word,
Installation.
This change ensure that wizard spells this word correctly
in EN
(English) and QQ languages.
--------------------------------------------------------------------------------
Etrack
Incident = ET1195890 ET1189937
Description:
Improvements have been added within the Restore user interface
for the
Consistency and Usability of Job Priority Scheme. In
addition, changes have
been added to the SharePoint Granular
Restore feature in the Backup,
Archive, and Restore (BAR) MFC
user interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1051251
Associated Primary Etrack = ET1040750
Titan
cases: 240-576-334
Description:
NetBackup Vault
Administrator console (for both Windows and UNIX) and
the
vltadm had a problem showing the vault configuration, after
a catalog
restore was done. This happened because a vault
service was not started.
--------------------------------------------------------------------------------
Etrack
Incident = ET1195887
Description:
Improvements were
made to the consistency and usability for the Job
Priority
Scheme on the Host Properties.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187873
Description:
VMware fullvm backups
would not have an incremental capability. For Windows
clients,
where a file-level snapshot could be used for incremental
backups,
there is now a capability to specify that a fullvm
snapshot is used for full
schedules and a file-level snapshot
for incremental backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190419
Associated Primary Etrack = ET1182442
Titan
cases: 290-900-477
Description:
Discovery boot
for Windows would fail to import discovered configurations
into
the master server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1079570
Description:
A change was made to
ensure that the NetBackup console does not crash
when a robot
is selected under the Media node.
--------------------------------------------------------------------------------
Etrack
Incident = ET1199959
Description:
Changes have been
added to address the following issues:
1) The
return status of bpcr_read_dir_rqst was checked and it
was
determined that the bpcr_read_dir_rqst() call
returns positive
values. A change was made to correct
this call.
2) The bpcr_get_process_list_rqst
call returns either a 0 or a positive
error number
while checking was only occurring for a negative
number.
This may have caused a memory leak.
3) Input validation should be tighter in
Volume*
files.
--------------------------------------------------------------------------------
Etrack
Incident = ET1129425
Description:
Changes have been
made to correct some the user interface functions in
the
Schedule attributes tab when working with an instant
recovery policy. Some
of these controls were not functioning
properly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1198131
Associated Primary Etrack = ET1191488
Titan
cases: 320-074-680
Description:
Shared NDMP
drives with the same drive path on multiple hosts would
only
show one host in the Device Monitor user interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1195138
Description:
Changes have been
made to address NBSL core dumps on the master
server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1198015
Description:
NetBackup Vault
improvements have been made for the Consistency and
Usability
of Job Priority Scheme.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200607
Associated Primary Etrack = ET1176914
Titan
cases: 290-879-206
Description:
Device
Configuration wizard in NetBackup Administration Console for
Windows
sets ACS drives as standalone.
--------------------------------------------------------------------------------
Etrack
Incident = ET1040426
Description:
A change has been
added that ensures the ndmpagent process exits properly
when a
job is terminated by the user.
--------------------------------------------------------------------------------
Etrack
Incident = ET1135507
Description:
Restoring from a
multi-path NDMP backup may hang on a file from the
second or
subsequent paths.
This type of backup fails
with a restore from an NDMP backup that
included two or more
paths, where the first path backed up completely
on one tape,
then tape spanning occurred on a subsequent path. The
restore
fails if a file from the first path is selected, then a
file
that is completely on the second tape is selected.
Workaround:
To avoid this issue, restore files that
are all within the same backup
path. If additional files are
needed, restore them in a separate job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1040206
Description:
It was possible to
overwrite policy data when changing clients or the
include
list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1201579
Description:
A change has been
added to address a potential crash issue with NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1184226
Description:
The bpVMutil utility
was not returning a correct status when a
failure
occurred. This caused the backup status to be
incorrect.
--------------------------------------------------------------------------------
Etrack
Incident = ET1195883
Description:
In this release,
administrators have greater flexibility and control over
the
priority of a job. This release introduces the following
additions
for setting and changing the priority of a
job:
- The ability to configure default job
priorities for different job
types in the new Default
Job Priorities master server host
properties.
- The ability to dynamically
change the job priority of a queued or an
active job
that waits for resources in the Activity
Monitor.
- The ability to set the priority
for a media content job in the Reports
utility.
- The ability to set the job priority for
import, verify, and duplicate
jobs in the Catalog
utility. The ability to specify the job priority
for
restore jobs in the Backup, Archive, and Restore client
interface.
- The ability to change job
priorities in the bpadm and the
bp
interfaces.
- The
ability to specify the job priority from the command
line.
For more information about this new
feature, refer to the following
TechNote on the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/302438
--------------------------------------------------------------------------------
Etrack
Incident = ET1200944
Associated Primary Etrack = ET999515
Titan
cases: 281-010-333
Description:
Backups that have
True Image Restore (TIR) fragments that span media would
fail
because of an issue found in the media reservation calculation.
This
issue caused bpduplicate jobs to fail with an status 96
error similar to
the
following.
00:00:00 INF - Cannot
obtain resources for this job : error [96]
--------------------------------------------------------------------------------
Etrack
Incident = ET1187778
Description:
A possible security
weakness in the Windows user interface schedule
component that
could have led to a crash or potential unauthorized access
has
been resolved.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193100 ET1225573
Associated Primary Etrack = ET1179480
Titan
cases: 240-682-949
Description:
The command,
tpconfig -add -drpath, will add paths with an invalid
drive
status.
Workaround:
After adding the drive path, use the following command to "UP"
the
drive
path.
tpconfig
-update -drpath -drstatus up
--------------------------------------------------------------------------------
Etrack
Incident = ET1169328
Associated Primary Etrack = ET1149036
Titan
cases: 290-854-384
Description:
The media going
offsite (MGO) reports (Pick list and Detailed
distribution)
showed total size values that were incorrect for images on
all
media and for the current vault session.
A
change was added to ensure all image size numbers are reported correctly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1199176
Description:
Added NDMP logging to
tpautoconf. The NDMP messages that tpautoconf sends
are
now logged in the VxUL log for NDMP (orgid 151). This includes
the
following commands:
- "tpautoconf
-verify ndmp_host_name"
- "tpautoconf -probe
ndmp_host_name"
--------------------------------------------------------------------------------
Etrack
Incident = ET1194501
Description:
Added Device Mappings
for new hardware updates.
--------------------------------------------------------------------------------
Etrack
Incident = ET1181027
Associated Primary Etrack = ET1162500
Titan
cases: 220-131-929
Description:
A -preview_range
option has been added for the bpclimagelist command
that
accepts a range of dates, versus a singular date that the
-preview option
provides.
Additional Notes:
Like -preview, the -preview_range option is not documented.
--------------------------------------------------------------------------------
Etrack
Incident = ET1178654
Description:
VCB 1.1 has removed
the port 902 communication, causing the default port
that
NetBackup uses to fail. The default should be to not use a port
and
the VMWare Consolidated Backup (VCB) will determine the
best method of
communication.
Workaround:
If you encounter this issue, you can change the port for VCB
1.1 to 443.
--------------------------------------------------------------------------------
Etrack
Incident = ET1194709 ET1261091
Description:
The default
validation for Exchange 2007 snapshot backups will use
the
Microsoft ESE Checksum API.
--------------------------------------------------------------------------------
Etrack
Incident = ET1111752
Description:
A note was added to
inform the user that when entering a virtual machine
name, the
client name must be a fully qualified name.
--------------------------------------------------------------------------------
Etrack
Incident = ET1201601
Description:
A change was made to
disable the "Snapshot only" option if you select a
schedule
type as a cumulative and differential incremental backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1136703
Description:
Differential and
cumulative incremental backups did not work as expected
in
Lotus Domino server 8.0 GA.
--------------------------------------------------------------------------------
Etrack
Incident = ET1024707
Description:
A change has been
made that ensures the bpbkar/tar will stop gracefully
when
nblnagent terminates abnormally.
--------------------------------------------------------------------------------
Etrack
Incident = ET1170011
Description:
After restoring the
Lotus database link, the database would be deleted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1130971
Description:
A change was made to
improve the consistency of log messages written to the
tar log
file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1067020
Associated Primary Etrack = ET1062088
Titan
cases: 320-049-434
Description:
A bpdbm crash can
occur during a recovery, if a damaged image file exists
prior
to the recovery.
Workaround:
To avoid this
issue, manually remove all damaged image files
before
attempting a recovery.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152607
Associated Primary Etrack = ET1136267
Titan
cases: 320-064-173
Description:
The first stream
of a multistream backup would end with a Status Code
815.
Trying the backup again could produce a successful
backup. This was a
random error that never occurred
consecutively on the same policy or
client. The error would
occur when using disk and tape storage units.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155538
Description:
Modifications were
made to the bpdm volume cleanup process, which deletes
images
from disk, to return the proper error code after a failure occurs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203224
Description:
When a suspended job
was canceled, the NetBackup Job Manager (NBJM) would
not notify
the Policy Execution Manager (PEM).
--------------------------------------------------------------------------------
Etrack
Incident = ET1108377
Description:
Changes have been
made to ensure media deassignment will not proceed if
fragment
records still exist on the media. If fragments do not exist,
then
deassignment will proceed normally.
--------------------------------------------------------------------------------
Etrack
Incident = ET1156352
Description:
A change was made to
ensure that a button functions correctly on the Policy
>
Attributes > Snapshot Client Options user interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152594
Associated Primary Etrack = ET1079261
Titan
cases: 290-814-962
Description:
For Network
Attached Storage (NAS) Snapshot backup to a SnapVault
storage
unit, the snapshot was taken before the script set in
DB_BEGIN_BACKUP_CMD
could run. The snapshot should have been
taken after the script ran. A
change was made to address this
timing issue. For Network Attached
Storage (NAS) snapshot-only
backups (no SnapVault storage unit configured)
this problem
still exists, and will be fixed in a future release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187942 ET1234158
Titan
cases: 320-081-486
Description:
The create_nbdb
command will display the actions that it will be
performing
when deleting and creating a new NBDB database, and,
get confirmation
from the user before continuing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203477
Description:
The client name in
required resources was not using the client name from
the
policy. In addition, the ShareGroup and pool fields were being
set
correctly and was changed to follow the order of precedence
which is
schedule, policy, and default value, respectively.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200903
Associated Primary Etrack = ET1194575
Titan
cases: 320-074-249
Description:
A change was
added to correct an issue that occurred during an ACS
multiple
eject that caused Vault to loop while waiting for an
eject status.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200907
Associated Primary Etrack = ET1114189
Titan
cases: 220-091-399
Description:
Corrected an
issue where TLDCD would lose a handle when attempting to
talk
to a robot that was controlled through an NDMP filer and
the robot was down.
--------------------------------------------------------------------------------
Etrack
Incident = ET1168083
Description:
A change has been
made to address a bpdbm crash issue that would occur
when it
was passed invalid start and end dates. It is recommended
practice
that the start date precede the end date.
--------------------------------------------------------------------------------
Etrack
Incident = ET1205079
Description:
Canceled SharedDisk
jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202336
Description:
A change was made to
improve performance for NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1111573 ET1200280 ET1167164 ET1151002 ET1218472
ET1175338
ET1197050 ET1211131 ET1221288
Associated Primary Etrack =
ET1078070
Titan cases: 311-577-372
Description:
A change was made to resolve an install issue where if the
hostname is
greater than 15 characters, then a mix of the
NetBios name and the hostname
was used and create_nbdb would
fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202335
Description:
Multiple changes have
been added to improve stability in the
NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1188188
Associated Primary Etrack = ET1166801
Titan
cases: 311701404
Description:
A "System-only"
Restore of the client using BMR does not restore
Active
Directory logs and databases if they reside on a disk
other than the
system disk.
Workaround:
Doing a full BMR Restore of the client correctly restores the
Active
Directory (AD) data and logs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1194895
Associated Primary Etrack = ET1194009
Titan
cases: 281-270-328
Description:
When the client
has multiple NIC cards, and the BMR client configuration
(on
the server) is changed such that the first NIC entry has NULL
values
for IP and netmask, preparing to restore with that
configuration fails with
the following log error message on the
boot-server:
"Unable to get Network information
for Client <client_name>."
Workaround:
If you encounter this issue, check for NULL IP/netmask values
that could be
removed and have been
removed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1206062
Description:
Media mount
operations could get core files from bptm if they
were
canceled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200854
Description:
A change was made to
address an NBConsole crash issue that would occur in
the
Activity Monitor or when switching servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187198 ET1206945
Description:
During the
SharePoint SSP SQL database restore sequence, the
services,
administration site, and search databases are left
loading with or without
the commit flag being set.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203349
Description:
A FAIL_MODE
configuration for a multiple copy synthetic backup
would
default to a value of ALL. The default mode was not being
set correctly for
both the default case (not set in
configuration file) or when it was set in
the configuration
file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1158733
Description:
Backups to storage
units that exceed the high water mark would fail with
a status
code 129 (disk full). In addition, Activity Monitor would
not
indicate that reason may be due to the high water mark
being exceeded.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203235
Description:
A change was added to
detect a failed stream discovery job if the file list
is
empty. If, in this situation, the file list is empty, a status 112
will
occur, thus enabling the user to detect the problem.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190471
Description:
bpmedialist would
fail to use the EMM database for mlist functions.
--------------------------------------------------------------------------------
Etrack
Incident = ET1207092
Associated Primary Etrack = ET1205853
Titan
cases: 290-925-221
Description:
The NetBackup 6.5
Windows client install user interface adds the client
hostname
in the "Additional Servers" field when attempting to
upgrade
from NetBackup 6.0 to 6.5. This could cause an issue
with a user's
environment if the details added in the user
interface are not checked
carefully before selecting the Next
button.
This can happen on both NetBackup 6.5
remote and local client upgrade
installations.
Workaround:
To resolve an issue like this, remove the
client name from the "Additional
Servers" text field when
performing a Windows client install.
--------------------------------------------------------------------------------
Etrack
Incident = ET1197116
Description:
While performing a
backup of offline line redo logs in "brarchive -f"
mode, the
second phase files are backed up only when the user stops
the
brarchive process by executing "brarchive -f
stop".
This enhancement protects and backs up
all necessary files after every
offline log backup job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1207061
Associated Primary Etrack = ET1102562
Titan
cases: 220-102-040
Description:
A change was made
that ensures NOM will show accurate job data of inline
tape
jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1205296
Description:
Changes to the
attributes in the Host Properties > Master Server
>
Properties > SharedDisk window were not displaying
correctly in the
user
interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1137242
Description:
A change was made to
address an nbconsole core dump issue that would occur
when
activating policies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1133191
Description:
The Snapshot Policy
Wizard should disable the Virtual Machine Backup in the
Method
Options screen.
--------------------------------------------------------------------------------
Etrack
Incident = ET1207047
Associated Primary Etrack = ET1182905
Titan
cases: 320-055-726
Description:
An issue existed
where users were unable to cancel certain jobs and the
active
job would exit with a status -1. A change has been made to
address
this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1204443
Description:
If all the FAT pipes
are unavailable or unallocated, then a job must fail.
Media and
Device Selection (MDS) should not queue on those FT resources.
--------------------------------------------------------------------------------
Etrack
Incident = ET1077508
Description:
NBJM has been changed
to shutdown gracefully instead of exiting.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209325
Description:
If multiple
duplications are run simultaneously using the same source
image
(with different copy numbers), one of the duplications
will fail.
Workaround:
To avoid this issue, do not run
multiple duplications simultaneously using
the same source
image, too close together. You may need to create a
script
to do this.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193064
Description:
NBFSD would not
support files larger than 3GB. In addition, some issues
might
occur if any files within an image were larger than 4GB.
--------------------------------------------------------------------------------
Etrack
Incident = ET1164771
Description:
A request would not
be properly retried if an error occurred while getting
the
device list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1033253 ET1169737
Description:
A change
has been made to reclassify the Veritas Unified Logging
(VxUL)
Log messages, per new developer guidelines.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176684
Description:
Some Driver Packages
would get imported again and again during successive
backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209040
Associated Primary Etrack = ET1200758
Titan
cases: 281-265-332
Description:
The client HP
machine with the HP NIC card, HP NC373i, gave the
following
WARNING when running bmrsavecfg.
Error bpbrm(pid=2456) BMRERR: Received BMR error: The
driver for HP
NC373i Virtual Bus Device is not
compatible with Windows PE. You may
need to create a
driver package that is Windows PE compatible to
restore
this system using Bare Metal Restore. (1)
--------------------------------------------------------------------------------
Etrack
Incident = ET1040496
Description:
The Import operation
was not generating the exact catalog string as
generated during
a backup operation for HSM-managed files on a Solaris
operating
system (OS).
--------------------------------------------------------------------------------
Etrack
Incident = ET1106436
Description:
The Import operation
was not generating the exact catalog string as
generated during
a backup operation for directories with ACL on a
SuSe Linux
operating system (OS).
--------------------------------------------------------------------------------
Etrack
Incident = ET1209400 ET1214062 ET1212619 ET1217901 ET1217907
ET1216959
ET1219557 ET1219635 ET1219526 ET1219430 ET1219437 ET1220562
ET1222057 ET1224127
ET1225893 ET1225770 ET1225833 ET1221466 ET1229628
ET1229008 ET1230396 ET1220532
ET1230961 ET1229752 ET1228886
ET1232418
Description:
The addition of an Encryption
Key Management Service (KMS) has been added
to NetBackup in
this release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088494 ET1210316 ET1235036 ET1242051 ET1252575
Description:
This release contains a new feature that enhances the current
Snapshot
Client for Exchange Agent so that it supports the
backup of an Exchange
2007 passive VSS writer. With
Exchange 2007, Microsoft introduced a new
concept for Exchange
that included the mirroring (replicating) of Exchange
DB and
Logs to either a local location (LCR) or a remote location
on
another server (CCR). The only supported backup
interface to this
replicated data is by using the new VSS
passive writer that is
automatically installed in either of
these replication models. This
feature enables a user to
select what VSS writer is backed up from the
policy manager. In
addition, the client will seamlessly backup the
catalog as if
it were a local VSS backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1089306
Description:
The nbpushdata
-remove option now completely removes disk storage unit
related
information from the EMM database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210332
Description:
A backup would fail
when attempting to use an unlabeled media that was
placed in a
standalone drive.
Workaround:
To avoid this issue,
label the media using bplabel before you use it in a
standalone
drive.
--------------------------------------------------------------------------------
Etrack
Incident = ET1133195
Associated Primary Etrack = ET1032373
Titan
cases: 240-540-817
Description:
bpstuadd creates
a SERVER entry in the master bp.conf file even though
the
MEDIA_SERVER entry already exists.
Workaround:
After
running bpstuadd, manually modify the server list to remove
the
SERVER entry.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202577 ET1225402
Description:
Install
changes have been added that allow silent installs to function
for
Windows 2008 server core.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193951
Description:
Policy Execution
Manager failed to start scheduled jobs on Tru64 ALPHA
platforms
because a timer was not initiated due to
ACE_Time_Value::max_time
being zero.
Workaround:
If you should encounter this error, use NB_INFINITY.
--------------------------------------------------------------------------------
Etrack
Incident = ET1117658
Description:
A change has been
made to correct an issue with inline tape copy (ITC)
to
BasicDisk duplications that span BasicDisk type storage
units
(STUs).
--------------------------------------------------------------------------------
Etrack
Incident = ET1207651
Description:
The NetBackup Job
Manager would fail to delete the snapshot for WOFB backup
jobs
when streaming was disabled. A change was made in the Job Manager
to
save the snapshot ID so that when the Policy Execution
Manager initiates a
snapshot cleanup, the Job Manager can find
the snapshot ID in the PARAMS
file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152497
Description:
A problem was found
that caused the NOM server thread count to increase to
a high
number. This increased thread count rendered the NOM user
interface
non-accessible. A change was made to endure
that the NOM login does not
take more than two or three
minutes, even if the server has a sizable load.
--------------------------------------------------------------------------------
Etrack
Incident = ET1063913
Description:
The import and verify
operation was not generating the exact catalog string
as
generated during the backup operation for an Exchange database with
a
size that is more than 2GB.
--------------------------------------------------------------------------------
Etrack
Incident = ET1192391
Description:
When a Windows BMR
client with EMC-PP disks was restored (using Fastboot),
the
EMC-PP disks would not come up automatically.
--------------------------------------------------------------------------------
Etrack
Incident = ET1206423
Titan cases: 220-184-367
Description:
Some of the EMC CLARiiON LUNs were not enumerated as part of
nbshareddisk
list
output.
Some of the LUNs of the array were
considered, "hot spare" and cause the
parsing for this to fail
in such a way that subsequent LUN information
was
ignored. Because of this, some of the valid LUNS were
not enumerated.
--------------------------------------------------------------------------------
Etrack
Incident = ET1168695
Associated Primary Etrack = ET1148310
Titan
cases: 220-118-788
Description:
The Vault eject
operation showed an incorrect count for TLH media
(always
zero). A fix was added to ensure that the correct
ejected count is reported
for TLH media.
Additional
Notes:
This issue was observed only with the TLH media.
--------------------------------------------------------------------------------
Etrack
Incident = ET1160349
Associated Primary Etrack = ET1155014
Titan
cases: 281-224-323
Description:
Vault would fail
to consider valid images for duplication because of a
case
change in host names. A change was made to treat all host
names with varying
cases alike.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172850
Description:
The BMR Task Console
would not update the Restore Task state even after the
restore
had completed successfully. The task state was shown as
"Finalizing"
instead of "Done".
--------------------------------------------------------------------------------
Etrack
Incident = ET1193738
Associated Primary Etrack = ET1187817
Titan
cases: 281-276-313 290-860-580
Description:
A
change has been made to enable large-file support while opening the
error
logs: /usr/openv/netbackup/db/error/log_<ctime>.
Workaround:
If the daily error log grows larger than
2GB in size, you can remove or
rename it and then restart the
daemons.
--------------------------------------------------------------------------------
Etrack
Incident = ET1124155
Description:
Deleting a server
that was the last write host of an allocated media would
fail
even if there were other valid servers in the media group that
could
still use the media.
Workaround:
Manually move the media to another server in the media group
before deleting
the server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210310
Description:
A change was made to
the nb/goodies/check_coverage.cmd
and
nb/goodies/check_coverage.sh files so that they support
Windows 2008.
Workaround:
If you
encounter an issue, use the Windows 2003 setting.
--------------------------------------------------------------------------------
Etrack
Incident = ET1213388
Titan cases: 281-262-299
Description:
After a System State restore (with Active Directory), the
system will not
reboot. This occurs on systems with the Active
Directory database and
Active Directory logs on different
volumes.
Workaround:
If you encounter this issue,
perform the following steps.
1. Start the server in Active
Directory Recovery Mode
2. Search
edb*.log
(You may find the log files in SYSVOL,
however, it could vary.)
3. Move the log files into the log
folder which was specified at the
promotion
phase.
(In above example, move log files from
E:\WINDOWS\SYSVOL\
to
E:\WINDOWS\NTDS\)
4. Restart
the system
(Reference ETrack 1196464)
Additional Notes:
This is the same problem that occurs
in Backup Exec 11d and has the same
work-around.
--------------------------------------------------------------------------------
Etrack
Incident = ET1004177
Description:
In the bmrsrtadm.exe
executable, duplicate entries for
(type|client|configuration)
exists in the create a Fast Boot ISO image page.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177472
Description:
IBM DS credentials
would appear in log file whenever an IBM provider would
produce
an exception while executing various commands. A change was made
to
suppress the password in the exception.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146542
Description:
Changes were added in
this release to allow an import of a media from a
scratch pool.
--------------------------------------------------------------------------------
Etrack
Incident = ET1047988
Description:
The error message
returned by bpmedia attempting to do an operation on a
media
not assigned to that server is misleading.
Workaround:
A more descriptive error code and message is found in the logs
for bpmedia
and nbemm.
--------------------------------------------------------------------------------
Etrack
Incident = ET1214101
Associated Primary Etrack = ET1159481
Titan
cases: 311-718-110 281-277-146
Description:
The
following sequence of events would cause the catalog recovery
to
complete with a status 0, however you would be unable to
freeze the used
media in the catalog
recovery.
1. Run a full online catalog
backup.
2. Remove the NetBackup package and then
reinstalled a new package.
3. Setup a storage unit and
run an inventory.
4. Run a catalog recovery using the
wizard.
--------------------------------------------------------------------------------
Etrack
Incident = ET1045886
Description:
Added the ability to
display disk-mount, failure reason codes in the
Activity
Monitor.
--------------------------------------------------------------------------------
Etrack
Incident = ET1064998
Description:
On a Windows Boot
server, launching the Shared Resource Tree (SRT) wizard
would
give misleading error messages if the VxSS login credentials
had
expired.
--------------------------------------------------------------------------------
Etrack
Incident = ET1212629
Associated Primary Etrack = ET1211879
Titan
cases: 281-285-629
Description:
Mirroring of a
Solaris client VxVM encapsulated root disk to a second
disk
fails. This happens after a BMR restoration where the original
client
configuration is a two copy mirror and the mirror is
broken in the
configuration because of dissimilar disk restore
mapping. It exhibits the
following error (post-restore) after
adding the mirror disk back into the
disk
group:
# /etc/vx/bin/vxmirror -g rootdg
-a
! vxassist -g rootdg mirror export
!
vxassist -g rootdg mirror rootvol
! vxassist -g rootdg mirror
swapvol
! vxbootsetup -g rootdg
VxVM
vxmksdpart ERROR V-5-2-3612 Partition 0 is not available on
device
c0t0d0s2
Workaround:
To
resolve this issue, delete the VTOC on the second disk and
re-initialize
the disk into the disk group with vxdiskadm.
--------------------------------------------------------------------------------
Etrack
Incident = ET1213218
Description:
A user no longer
needs to capture a screen shot of disk comparisons when
a
restore triggers the auto-discovery mode.
--------------------------------------------------------------------------------
Etrack
Incident = ET1205703
Description:
A change was made to
address a bpjobd core dump issue originally discovered
on a
Tru64 master server and it spans all platforms.
--------------------------------------------------------------------------------
Etrack
Incident = ET1192264
Description:
bpmedialist would
list media multiple times if it was assigned to a cluster.
--------------------------------------------------------------------------------
Etrack
Incident = ET1213680
Description:
A change was made to
address a "Blue Screen" issue for a WinPE self-restore
of
Windows 2000 Advanced SP4. The following error message would appear.
INACCESSIBLE_BOOT_DEVICE
--------------------------------------------------------------------------------
Etrack
Incident = ET1215593
Description:
A change was made to
address an NBEMM core dump issue that occurred during
internal
testing efforts.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169334
Associated Primary Etrack = ET1167135
Titan
cases: 290-874-855
Description:
The active
session, during an in-progress "consolidated eject +
reporting"
job, would result in a mismatch in the the number of
tapes that were being
physically ejected and those listed in
the Media Going Offsite (MGO)
reports.
Workaround:
IF you encounter this issue, ensure that no vault session is
active while
a "consolidated eject + reporting" job is in
progress.
--------------------------------------------------------------------------------
Etrack
Incident = ET1208640
Description:
The Instant Recovery
(IR) rollback was not functional with file system
backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210546
Description:
JobPolicies were not
visible in NOM for a Solaris 10 X64-managed server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1201414
Description:
Fixed a problem with
taking a snapshot with a true device name on Solaris.
Devices
with a namespace like the following could not be
supported.
/devices/pci@1d,700000/fibre-channel@1,1/fp@0,0/ssd@w50060e801029f700,12:
c,raw
Improvements
to logging have been made for both UNIX and Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1184020 ET1191845 ET1191846
Associated Primary Etrack =
ET1177691 ET1177691 ET1177691
Titan cases: 311-753-330 311-753-330
311-753-330
Description:
When attempting to run an
Oracle backup on a master server that was
configured with a
Required_Interface setting, the job would fail with a
status 29
error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1194146
Description:
A change was made to
remove older, unused code and files from NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166280
Associated Primary Etrack = ET1163499
Titan
cases: 311-751-032
Description:
A consolidated
eject operation through vltopmenu would dump core if a
profile
that had "deferred eject" enabled and was disabled later.
Any
sessions that were created while the eject was ON would be
selected for an
eject but it would fail to proceed if the eject
was disabled currently.
A change has been
added to skip those sessions for which an eject is
disabled
currently.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169475
Description:
After enabling NBAC,
then running bpnbat -login for the first time and
providing an
empty domain value would cause it to abort and dump core.
--------------------------------------------------------------------------------
Etrack
Incident = ET1197511
Associated Primary Etrack = ET1197504
Titan
cases: 290-900-477
Description:
An upgrade from
NetBackup 6.5 to WIN NBU-BMR 6.5.1 or a downgrade of a
patch
would fail because of the active services.
On
a configured Windows 2003 6.5 NetBackup-BMR BootServer, during
the
upgrade process to 6.5.1, the option to stop all NetBackup
services is
selected, the upgrade initiates then fails. The
command bpps does not
list any active NetBackup services, but
when manually going to computer
management and listing active
services, there are two NetBackup associated
services active.
If both the BMR MTFTP and PXE service are active when
they are
manually stopped, the upgrade is successful.
Workaround:
To avoid this issue, manually stop the BMR boot server
services prior to
performing an upgrade.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193751
Description:
A change was added to
remove an extraneous dependency from the Makefile.
--------------------------------------------------------------------------------
Etrack
Incident = ET1218582
Description:
Added support for the
64-bit Lotus Domino server in AIX and Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219038
Description:
Added SharedDisk
support for RedHat Linux and SuSe Linux systems.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202823
Description:
It was possible that
after a duplication was started bptm could be delayed
by
mounting issues or something similar. In this case it might be
delayed
long enough for bpdm to attempt to connect to bptm over
the socket that it
expects to be available, and timeout before
bptm has a chance to create the
socket. The lack of vnet
connection retries caused this scenario to fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219898
Associated Primary Etrack = ET1220320
Titan
cases: 220-216-339
Description:
The bppllist
-inventory option would fail to detect deleted policies,
and
schedule and clients that were deleted from clients.
--------------------------------------------------------------------------------
Etrack
Incident = ET1214667
Description:
A change was made too
address a core dump issue that would occur when an
attempt was
made to run import and verify jobs on UNIX through new
Client
Framework Engine (CFE) engine.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219749
Associated Primary Etrack = ET1211325
Titan
cases: 240-699-368
Description:
BMR would
sometimes fail to restore clients with configurations that
utilize
VxVM with disk multipathing (DMP) because it was not
choosing a previously
active path to restore to.
--------------------------------------------------------------------------------
Etrack
Incident = ET1205925
Associated Primary Etrack = ET1203294
Titan
cases: 290-924-279
Description:
When performing a
restore of an encrypted backup using the XBSA SDK,
the
incorrect data size was returned if the data backed up was
not a multiple
of 512 bytes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202383
Description:
An issue can occur
with an Instant Recovery Backup Policy with new
hardware FIMs
that have an unequal number of targets associated with all
of
the sources. For example, an Instant Recovery Backup Policy with
new
hardware FIMs, has two resources, resource A and resource
B. Resource A
has three targets: A1, A2, and A3 while
resource B has one target, B1. In
this example, the first
backup is successful, however, for the second
backup the
snapshot resource spec for B is not received and it fails.
Workaround:
If you encounter this issue, change the policy so that you
have an equal
number of targets for all of the sources.
--------------------------------------------------------------------------------
Etrack
Incident = ET1214304
Description:
The schedule name was
not displayed in the Activity Monitor for the jobs
that would
only take snapshots.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220901
Associated Primary Etrack = ET1218116
Titan
cases: 311-842-209
Description:
Offline catalog
backups were failing with a status 124 when the IGNORE_XATTR
setting was configured on the Master server.
Workaround:
If you encounter this issue, remove the
IGNORE_XATTR setting on the Master
server when performing the
cold catalog backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102370
Description:
Modified backup
selections would display as unreadable characters in
the
output.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203744
Associated Primary Etrack = ET1195316
Titan
cases: 311-783-307
Description:
A backup job with
the DISABLE_JOB_LOGGING option would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1218203
Description:
The NetBackup Restore
user interface would crash after selecting the backup
job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1141152
Description:
In a cluster setup,
if a user ran the Disk Pool Configuration wizard some
of the
storage servers were not shown.
--------------------------------------------------------------------------------
Etrack
Incident = ET1204493
Associated Primary Etrack = ET1204113
Titan
cases: 240-713-639
Description:
Individual file
restores from Flashbackup images were failing with a
status 5
when a full path within the image exceeded 1024 characters.
Workaround:
To avoid this issue, perform a full restore of the image.
--------------------------------------------------------------------------------
Etrack
Incident = ET1212228
Associated Primary Etrack = ET1220745
Titan
cases: 290-914-792 290-956-352
Description:
NetBackup services would crash on AIX systems if the services
were down.
--------------------------------------------------------------------------------
Etrack
Incident = ET1208344
Description:
Additions and
modifications have been made for NOM in the NBSL interfaces.
--------------------------------------------------------------------------------
Etrack
Incident = ET1218480
Description:
On Windows platforms
the Company name, Product name, and Product Version
properties
were missing in nbfirescan.exe.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221519
Associated Primary Etrack = ET1220740
Titan
cases: 240-718-213
Description:
VMWare backups
were not being handled as local backups when the
VMWare
Consolidated Backup (VCB) proxy was also the media
server. This caused the
backups to run slower than they should
have.
--------------------------------------------------------------------------------
Etrack
Incident = ET1207567
Description:
VCB 1.1 added support
for creating snapshots over the network instead of
fibre,
however, NetBackup did not have the ability to select
it.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220060
Description:
NBJM would sometimes
crash on shutdown if there were active parent jobs
trying to
use the connection factory.
--------------------------------------------------------------------------------
Etrack
Incident = ET1222212
Description:
The StorageServer
attributes were incomplete for some OST servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1156481 ET1213477
Associated Primary Etrack = ET1211634
Titan
cases: 320-085-897
Description:
A
capacity-managed copy of an image can expire before the try_to_keep
date
if the longest fixed retention is less than the
try_to_keep date.
1. Lifecyle has one backup
destination of retention type "capacity
managed" with
the "try_to_keep" value set to 1 month and one
duplication of retention type "fixed" with the expiration date set
to
1 week.
2. After
backup and duplication are completed, such as at
lifecycle
complete, the expiration date for "capacity
managed" copy is set with
"expiration_date" as the
longest "fixed" retention which is "1 week"
and its
"try_to_keep" date is set to 1 month.
3. At
the end of 1 week, as per the catalog cleanup process, it
would
expire the "capacity managed" copy even though
its "try_to_keep" date
is set to 1 month (which means,
if the volume size is not above the
high water mark
(HWM), there is no need to expire the "capacity
managed" copy before "try_to_keep" date i.e. till 1 month).
--------------------------------------------------------------------------------
Etrack
Incident = ET1221166
Description:
Policy updates were
not reflected in NOM after stopping a policy proxy
in
NetBackup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209349
Description:
The default value in
the Job Priority field that is displayed on the policy
tab was
not correct.
--------------------------------------------------------------------------------
Etrack
Incident = ET1215046
Description:
The Host Properties
> General Attributes still was still displaying
the
"Priority of restore jobs:". A change has been made
to remove this, so
the user can specify the restore priority in
the "Job Priorities" node.
--------------------------------------------------------------------------------
Etrack
Incident = ET1218209
Description:
An Exchange restore
would result in a status 181 error because of the new
RSG
restore option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220066
Description:
The automatic
duplication would not start on time for a
snapshot-based
backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210010
Description:
Changes have been
made to TLD robotics multipath control and setup, such as
the
ability to add manual path control, the ability to view paths, and
the
ability to turn a feature on or off using robtest/tldtest.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220679
Description:
Memory leaks would
occur when devices were fetched. In addition, the
client
program would crash if a memory allocation failed during
a device fetch.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166549
Description:
This release contains
multiple changes to enhance FlashBackup VMWare.
--------------------------------------------------------------------------------
Etrack
Incident = ET1136148
Description:
If media server is in
administrative pause state, the nbemmcmd -listhosts
-verbose
command should show this paused state.
Workaround:
nbemmcmd -listhosts -verbose displays an integer value for
machineState.
If this is an odd number (least significant bit
set), the host is in an
administrative pause state.
--------------------------------------------------------------------------------
Etrack
Incident = ET1222844
Associated Primary Etrack = ET1176922
Titan
cases: 290-897-933
Description:
The XDOO stream
header size was not being handled properly during the
BE
Exchange 2003 image restores from NetBackup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172024 ET1184726 ET1226766
Description:
On a very busy system nbemm could deadlock or core dump.
Workaround:
If you encounter this issue, increase the
number of DB connections.
--------------------------------------------------------------------------------
Etrack
Incident = ET1218119
Description:
The nbstlutil -l
output should not print blank values.
The
nbstlutil -l output would print all the values for Image/Copy
and
Fragment records. It was possible to have many fields with
no values.
However, the "-l" output is meant for a parsing, and
printing those
values as blank reduces the number of fields
causing problems when
attempting to parse the
output.
To resolve this issue, print "*NULL*"
for those NULL (blank) fields
similarly to how bpimagelist
does.
--------------------------------------------------------------------------------
Etrack
Incident = ET1222434 ET1220233 ET1215831 ET1214310 ET1221294
ET1227571
ET1229090 ET1228402 ET1231929 ET1230782 ET1235565 ET1230708
ET1236958 ET1231255
ET1233979 ET1194635 ET1242006 ET1242896 ET1237329
ET1241922 ET1239700 ET1238896
ET1235638 ET1236954 ET1247224
Associated
Primary Etrack = ET1134318
Titan cases: 311-682-546
Description:
PEM has been refactored for improved stability, scalability,
and
extensibility.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209391
Description:
Both nbemm and nbrb
invokes the notification script. They start the script
and wait
for the script to complete. This can cause a block for some
time
with the calling thread, and if the script started by
nbemm calls back into
nbemm, it can lead to a deadlock.
--------------------------------------------------------------------------------
Etrack
Incident = ET1174883
Associated Primary Etrack = ET1131327
Titan
cases: 320-066-187
Description:
Some FlashBackup
restores would fail with the following status 5 error,
bpdbm
reports, "nbe_cat_image.h Line...invalid index".
--------------------------------------------------------------------------------
Etrack
Incident = ET1219962
Description:
Sharepoint backups
would fail if the allow multiple data streams was set to
false.
A change was made to the Policy Execution Manager to ignore
this
flag. In addition, the change validates the place
holder image so that
Sharepoint jobs are not continually being
restarted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1215377 ET1223858
Description:
Changes
have been added to correct some SIS issues in capacity management.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219687
Description:
A change was made to
merge sections two and three of the job params file to
allow a
Windows Open File Backup (WOFB) job that has streaming disabled
to
save the snapshot ID of the parent job to the params file so
that the
snapshot can be deleted later using the snapshot ID
that is stored in the
jobs params file. The original
design did not allow the signature of the
params file to change
once created.
--------------------------------------------------------------------------------
Etrack
Incident = ET1147842
Description:
A change has been
made in NOM so that it relies on the
hostSession.ping
(synchronous) method for finding the liveness
of a connection, rather than
using heartbeats. This
change means the recovery strategy must change for
NBSL so that
it too no longer relies on heartbeats.
--------------------------------------------------------------------------------
Etrack
Incident = ET1222715
Associated Primary Etrack = ET1220159
Titan
cases: 290-932-689
Description:
Moving from a
smaller disk to a larger disk would fail in mklv
allocation.
In the case of an AIX 5.3 client
OS, if the original client rootvg was
installed on a smaller
disk size of about 10GB and later during a restore
the large
disk was selected to have install rootvg on it (around 80GB),
then
the restore would fail while creating logical volumes on
the rootvg volume
group.
Workaround:
Perform the following steps to resolve this
problem.
1. This workaround requires you to modify the restore
script that is
generated after bmrprep and stored in
the BMR master server database.
2. Pull the
<client_hex_addr>.restore script from master server
using
the bmrc command line interface
(CLI)
3. The bmrc CLI syntax is:
/usr/openv/netbackup/bin/bmrc/bmrc -o pull -r INFO -client
<cl_name>
4. The source is:
<client_hex_addr.restore file name> -destination
/tmp/foo
5. Open the /tmp/foo file for
editing.
6. In the function MkVg(), which creates a rootvg
volume group, before
the creation of each logical
volume under rootvg (for example, just
before mklv
command) write the following two
lines.
let
LVPartitions=LVPartitions+PPSizeMultiplier-1
let
LVPartitions=LVPartitions/PPSizeMultiplier
7.
Upload the /tmp/foo file into the master server database using
the
bmrc
CLI.
/usr/openv/netbackup/bin/bmrc/bmrc -o push -r INFO -client
<cl_name>
-source /tmp/foo -destination
<client_hex_addr.restore file name>
8.
Try to restore the client machine. This should resolve the problem.
--------------------------------------------------------------------------------
Etrack
Incident = ET1214420
Associated Primary Etrack = ET1199238
Titan
cases: 290-920-815
Description:
The bpbackup
command line would fail to backup when a user backup
was
initiated and the -L options was used to generate the
progress file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1139069
Associated Primary Etrack =
ET1224531
Description:
Optimized duplication would not
occur if the policy stipulated two
duplications to be
performed.
For example, the user configured
three storage units: stu1, stu2, stu3
with the intention of
creating a lifecycle policy that performs a backup
of stu1.
Then the user adds a duplicate to stu2 and then adds a
duplicate
to stu3. The policy would perform the duplicates, but
would not do so
using Optimized Duplication.
--------------------------------------------------------------------------------
Etrack
Incident = ET1224240
Description:
A change was made to
address an issue that would cause NBJM to crash on
shutdown.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177166
Description:
When requesting an
inline tape copy (ITC) duplication job the duplication
manager
must not request copies for destinations that require
different
media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1213181
Description:
The Duplication job
priority would accept a negative value in Motif User
Interface
(MUI) whereas in the NetBackup Administration Console it is
not
allowed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1223179
Description:
When attempting to
duplicate an NDMP image from a 6.5 media to a 6.5 media
server
the job would remain queued.
--------------------------------------------------------------------------------
Etrack
Incident = ET619166
Description:
A change has been made
to ensure that the correct messages are logged in
the syslog
when there are zero cleanings remaining for a media. A
message
similar to the following should be
logged.
Cleaning tape CLN065 has 0
cleanings left
--------------------------------------------------------------------------------
Etrack
Incident = ET1221669
Description:
A change has been
made to address a core dump issue found with nbrmms.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219679
Description:
An NBSL deadlock may
occur with a volume fetch and getNextPage operation and
may
cause the NBSL to not terminate cleanly.
Workaround:
If you encounter this issue, stop and restart the NBSL
service.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169708
Description:
A mount point
directory creation for VMware backups fails if there
were
multiple directory levels in the path.
Workaround:
To resolve this issue, create the mount point manually.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182185
Description:
The NetBackup 6.5.1
patch install would remove PureDisk from the Disk Pool
Type
offering when no PureDisk Disk Pools were configured.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225245
Description:
NBJM would crash when
parent jobs were expired due to a bad JobParams file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1163684
Associated Primary Etrack = ET1157412
Titan
cases: 230-445-620
Description:
An SQL password
would become inaccessible if the end user's Windows
user ID was
changed by the Windows administrator. This issue caused
backups
to fail. In addition, the user would have to re-enter
the
password in the SQL user interface.
The change that was added provides an
informative message that tells
the user to re-enter the SQL
password. However, it is still necessary for
the user to
re-enter the SQL password as this cannot be retrieved if
a
Windows administrator changes the end-user's Windows
password.
Additional Notes:
This change fixes the
problem addressed in the following TechNote,
http://entsupport.symantec.com/docs/258735.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220718
Description:
The multiplexed flag
was not set in the EMM_ImageCopy record for
Multiplexed
backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1192304
Description:
The Option array type
of the tpconfig command did not check for an entered
character.
--------------------------------------------------------------------------------
Etrack
Incident = ET1223291
Associated Primary Etrack = ET1184825
Titan
cases: 281-258-087
Description:
FlashBackup would
fail with the following error.
Unable
to read metadata for index: 490296, VFM error = 5
--------------------------------------------------------------------------------
Etrack
Incident = ET1224977
Description:
A change was added to
correct an issue that cause the user interface to
crash after
selecting Media > Volume Pool > NetBackup > Refresh All.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225173
Description:
The Oracle Restore
wizard did not show the Job priority controls.
--------------------------------------------------------------------------------
Etrack
Incident = ET1204359
Associated Primary Etrack = ET1204445
Titan
cases: 220-302-209 320-083-263
Description:
This
release contains enhancements for better support management
of
NetBackup 5.1 legacy images on upgraded DSSUs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1118213
Associated Primary Etrack = ET1114229
Titan
cases: 230-413-472
Description:
In some cases
NDMP, Snapvault, and NAS Snapshot backups would fail with
a
status code 156 (Snapshot error) after several hours. This
was due to an
NDMP timeout value not being used correctly. This
patch fixes the NDMP
timeout value.
--------------------------------------------------------------------------------
Etrack
Incident = ET1119147
Associated Primary Etrack = ET1095265
Titan
cases: 281-146-400
Description:
In some cases,
memory allocations larger than what Windows would accept
were
being attempted and caused incremental Flashbackups to fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210921
Description:
A multi-path,
standalone, non-shared drive caused confusion in EMM. EMM
would
think the scan path was different than the one that ltid was
using.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226750
Description:
A change was made to
address a bpdm core dump issue that would occur after
all
disk-based backups completed successfully on Windows 32 bit systems.
--------------------------------------------------------------------------------
Etrack
Incident = ET1178113
Description:
A change was made to
implement server-side caching for the device monitor on
the EMM
server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226641
Description:
An application that
uses the XBSA SDK may encounter a random restore failure
when
the NBBSA_POLICY environment variable is specified.
Workaround:
If you encounter this issue, do not specify the NBBSA_POLICY
environment
variable for the restore transaction.
--------------------------------------------------------------------------------
Etrack
Incident = ET1160472
Associated Primary Etrack = ET1159867
Titan
cases: 320-069-438
Description:
After attempting
to do an SQL cloaked backup by adding CLOAKEDBACKUP TRUE
to the
batch file, the backup progress viewer reported the
following:
WARN - COPYONLY and CLOAKEDBACKUP
were both specified in the batch file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226873
Associated Primary Etrack = ET1165695
Titan
cases: 240-623-383
Description:
SQL backups would
fail when the batch file contained more than 255
backup
operations. This occurred under the following
conditions:
1. A batch file was used with at least 255
backups.
2. It was launched as a scheduled
backup.
3. The client's server list had at least two servers
and the default
(the server listed first in the
registry) was NOT the same as the one
specified in the
batch file.)
--------------------------------------------------------------------------------
Etrack
Incident = ET1159436
Description:
The "NetBackup Vault
Manager" resource was created in an MSCS cluster
resource
group, even if the Vault license was not installed. In
addition,
the Vault service would soon go offline and the
cluster group was shown
as "Failed" or "Partially
Online".
To resolve this issue, the
administrator can remove the Vault manager
service from the
cluster group by manually running the following
commands:
NetBackup\bin\bpclusterutil.exe
-disableSvc "NetBackup Vault
Manager"
NetBackup\bin\bpclusterutil.exe -deleteSvc
"NetBackup Vault Manager"
The service can be
added back to the cluster group when needed, by
running the
following
commands:
NetBackup\bin\bpclusterutil.exe
-addSvc "NetBackup Vault
Manager"
NetBackup\bin\bpclusterutil.exe -enableSvc
"NetBackup Vault Manager"
--------------------------------------------------------------------------------
Etrack
Incident = ET1201372
Associated Primary Etrack = ET1197347
Titan
cases: 240-682-368
Description:
Nbwin.exe on a
6.5.x Windows client with Lotus client software
installed,
would hang when attempting to connect to Lotus
Notes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225918
Description:
A change was made to
correct a failure that would occur with pairvolstat
on high end
Hitachi arrays.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226849
Description:
The bpfrag command
used to replace a fragment record fails with a
"no entity
found" found error.
Workaround:
If you encounter this
error, configure a non-fully-qualified client name
in the
NetBackup policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1173028
Description:
When the nbstlutil
list -U command was run it would core dumps and fail
the list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1215580
Description:
NetBackup will queue
backup jobs to a disk storage unit if it thinks there
is not
enough space on the disk to store the backups. For disk
storage
units with SIS devices, the device may be able to store
the backup because
of data deduplication. The change
causes NetBackup to not queue backup
jobs to SIS devices.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226421 ET1212341
Description:
In an IBM
RS/6000 system the volume snapshot information is cached
as
part of a select call and then use it in a make operation.
If only one
target has "maintain snapshot for instance
recovery" set then during a
second backup, the delete call for
the previous image and the create call
of new image were being
interleaved. This resulted in a backup failure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1216729
Description:
The Backup, Archive,
and Restore (BAR) user interface would crash when
modifying the
restore destination location on a Windows 2008 x86 platform.
--------------------------------------------------------------------------------
Etrack
Incident = ET1205260
Description:
A NetBackup-Java
Administration Console error would occur with a log on
status
509, cannot execute program.
When the
CreateProcess() was used in lieu of CreateProcessAsUser(),
due
to a failure (or another failure), ensure that the default
desktop is
used, as the defualt user may not have access to the
desktop associated
with the User (CreateProcessAsUser())
invocation. In this case,
LoadProfile() failed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1168789
Description:
Self-restores on RHEL
2.4 and 2.6 BMR clients would go into Dissimilar Disk
Restore
(DDR) mode. This problem was encountered when the BMR client
had
HBA- and USB-based storage devices.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225755
Description:
The state details
were not being shown for jobs that were run outside of
NBJM's
control, such as bpverify, bpduplicate, bpimport, etc..
--------------------------------------------------------------------------------
Etrack
Incident = ET1137182
Description:
NetBackup
Administration Console for Windows would stop functioning
when
the Devices node was chosen on a Windows 2008 media
server. The NetBackup
Administration Console for Windows
is not supported on a Windows 2008 x64
platform.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226337
Associated Primary Etrack = ET1209045
Titan
cases: 220-177-120
Description:
If the backup
image was multiplexed (doing a multiplex restore), and
the
client connect options were set to 2,1,1 (meaning: (2) Use
Default ports -
which is the reserved port, (1) VNETD port for
connect back, and (1) VNETD
for the Daemon Connection port,
respectively) then the BMR restore to the
client would fail
with bptm unable to connect to the
client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1208589
Associated Primary Etrack =
ET1208588
Description:
Versioninfo can sometimes report
the incorrect version if Emergency
Engineering Binaries (EEBs)
are present on the system.
Workaround:
If you
encounter this issue, run strings or analyze the files manually
to
determine what NetBackup static strings are present.
Additional Notes:
This issue only occurs in a very
limited set of events.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229151
Description:
A change has been
added that enables a user to safely remove an idle disk
volume.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229830
Description:
The device allocator
(DA) would not respect a NetBackup 5.1 host's
SSO_SCAN_ABILITY
zero setting. A host's scanability must be set
using
nbemmcmd on the EMM server. The vm.conf entry is no
longer honored.
--------------------------------------------------------------------------------
Etrack
Incident = ET1228237
Description:
The nbproxy processes
would hang during a cluster failover and could not
be killed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226694
Description:
The nbsu.exe did not
have the correct Windows property values set for
entries such
as: Company Name, Product Name, and Product Version.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229249
Description:
The copy truncates
one character from the file entry name. This may cause
an
Exchange USER snapshot backup to fail when it is initiated using
a
command-line bpbackup call.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226399
Description:
The restore rename
file was not generating properly for Lotus restores.
--------------------------------------------------------------------------------
Etrack
Incident = ET1227068
Description:
Enhancements have
been made to the product code to address potential
memory
errors.
--------------------------------------------------------------------------------
Etrack
Incident = ET1138299
Description:
When staging a full
recovery with a transaction log image that precedes
a
differential file group image, the restore would fail.
Transaction log
images that precede differentials should not be
included in the recovery set
and this fix excludes them.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229429
Description:
The media contents
job would fail when NBAC was configured. It would fail
when
using the user interface and the command line.
--------------------------------------------------------------------------------
Etrack
Incident = ET1218482
Description:
Versioninfo.exe did
not contain Version details under the file properties
on
Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1217389
Description:
If a destination in
lifecycle uses the "Capacity Managed" Retention Type
and if the
disk pool used by its storage unit has the "Capacity
Managed
Retention" type capability disabled, then lifecycle
switches that copy's
retention type to a "Fixed Retention" type
automatically after the image is
lifecycle complete.
--------------------------------------------------------------------------------
Etrack
Incident = ET1230522
Description:
If an expired VxVM or
VxFS license key is encountered during restoration
of an AIX
client, the restoration process does not prompt the user to
enter
an updated key.
Workaround:
If
you encounter this issue, update the license key in an
editable
configuration for the client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229773
Description:
A change has been
made to address an issue that would cause NBJM to crash
on a
shutdown.
--------------------------------------------------------------------------------
Etrack
Incident = ET1231519
Description:
VMWare Consolidated
Backup (VCB) has the ability to select optimized or
unoptimized
vmdk files for fullVM snapshots. PureDisk storage units
require
that vmdk files be unoptimized so that deduplication
can be achieved. The
ability to specify the optimization and be
controlled through the FIM
parameters has been added in this
release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1231931
Description:
A change was made to
resolve Windows MSI issues to achieve Microsoft's
"Works with"
certification for Windows
2008.
--------------------------------------------------------------------------------
Etrack
Incident = ET1174590
Description:
A change was made to
correct a core dump issue in mmcrawl when it was run
prior to
configuring devices.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229149
Description:
Changed Job Manager
to only validate the SharePoint granular parent job
which
performs the discovery (using bpresolver).
--------------------------------------------------------------------------------
Etrack
Incident = ET1222888
Description:
The VxFI hpeva
provider would log no error message if the HPEVA CLI was
not
installed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232059
Description:
VMware backups were
not looking in the correct location for VCB
installed
components on Windows X64 platforms.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176199
Associated Primary Etrack = ET1117350
Titan
cases: 220-099-084 281-168-660
Description:
ACS
mounts would intermittently fail with a DISMOUNT failure.
Additional
Notes:
LTO drives now can take up to 15 minutes to come ready
with tapes. Because
of this, a change wasmade to acsd to allow
for a 15 minute timeout on mount.
--------------------------------------------------------------------------------
Etrack
Incident = ET1121284
Description:
bptm would log the
wrong message type. The following message should not
be
marked <16>.
21:32:04.049 [8405]
<16> packageBptmResourceDoneMsg:msg (MEDIA_DONE 0 41 0
A00010 4000011 180
{6E339E3C-55D2-11DC-BE3D-00093D122AAA})
21:32:04.049 [8405]
<16> packageBptmResourceDoneMsg: keyword
MEDIA_DONE
version 0
jobid 41 copyNum 0
mediaId A00010 mediaKey 4000011 unloadDelay 180 allocId
{6E339E3C-55D2-11DC-BE3D-00093D122AAA}
Workaround:
You should ignore this message type.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232262
Description:
A fix has been made
that resolves an issue where SQL Server backups
would
intermittently fail with a status code 2. The dbclient
logs showed an error
message similar to the
following:
00:55:51.072 [2864.2740]
<16> ReadBatch: USER - You provided an illegal
keyword:
<PERATION>
--------------------------------------------------------------------------------
Etrack
Incident = ET1219001
Associated Primary Etrack = ET1130589
Titan
cases: 290-822-170
Description:
This release
contains an enhancement to increase the efficiency of
bpexpdate
for tape in comparison with the time it took to complete
with
the NetBackup 6.0
release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221162
Description:
An NBAC upgrade fails
during a patch install with the following
message:
ERROR: NetBackup Access
Control upgrade has failed and must be run
manually (Error Code
38). Run
"/usr/openv/netbackup/bin/admincmd/bpnbaz
-Upgrade" after this
installation completes.
Workaround:
If you encounter
this issue, run "bpnbat -login" as root/Administrator
before
the patch installation or before you manually execute the
command
"bpnbaz -upgrade".
--------------------------------------------------------------------------------
Etrack
Incident = ET1185547
Description:
Deletion of certain
machine types would not clean up all of the references
to that
machine in the database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1231294
Associated Primary Etrack = ET1019103
Titan
cases: 290-706-957
Description:
The bpexpdate
-deassignempty command may not work if one or more
media
servers were offline.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225909 ET1234586
Description:
The
following enhancements were added in this release to ensure
that
NetBackup 6.x supports back-revision 5.x media
servers.
Vmscd - Clear the
restart bit if ltid is confirmed to not be
running.
- Increased the 45 second
timeout to 5
minutes.
vmd - Global DB
and DA requests now handled in child vmd
process.
- Fix for master that
does not have any drives (respond
to
registration with no
scan host)
mmcrawl - Added an option to
display ltid restart status on
all
drives and drive
paths
- Updated the repair option
to clear the restart bit
Vmoprcmd - Display a
list of hosts that need to be restarted using
the
-show_restart option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1207588
Description:
An NDMP DAR restore
fails when file names contain non-ASCII
characters.
If the list of files to restore
contain the special characters '{' or '}'
the restore may fail.
The ndmpagent log (orgid 134) showed that the fh_info
and node
values for the files is 0.
Workaround:
To avoid this
issue, disable DAR for NDMP restores.
--------------------------------------------------------------------------------
Etrack
Incident = ET1227943
Description:
An NBAC user would
not see the node for a licensed feature in the user
interface.
Additional Notes:
The default NBAC authorization
schema has been updated to give Read
permission on the License
resource to all User Groups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232066
Description:
A media server must
be licensed to backup remote clients to be used for a
Vmware
backup. A SAN media server should not be used.
--------------------------------------------------------------------------------
Etrack
Incident = ET1133697
Description:
A fix has been added
to resolve a defect where the NetBackup for SQL Server
user
interface would allow backups to execute when browsing a remote
client.
Backups executed this way are not supported and the
option in the user
interface has been disabled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210256
Description:
An NDMP device name
truncated at 73 characters.
Workaround:
To avoid this
issue, use a shorter device path name if possible.
--------------------------------------------------------------------------------
Etrack
Incident = ET1231464
Associated Primary Etrack = ET1164000
Titan
cases: 281-243-636 290-927-966 320-097-086
Description:
Backups would run successfully if a disk storage unit (DSU)
was created to
a location on disk with a space in the name,
however restores would fail
with the following
error.
"cannot connect on socket (25)"
--------------------------------------------------------------------------------
Etrack
Incident = ET1208497
Description:
Current VMware
virtual machine discovery default timeout setting was too
low.
--------------------------------------------------------------------------------
Etrack
Incident = ET1223132
Description:
After selecting
multiple policies and then attempting to change a storage
unit
to a Life Cycle STU, the user interface would not allow you to
save
the policy's new
attributes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202664
Description:
The label "SharePoint
Portal Server 2003" is displayed in BAR user
interface with the
Microsoft SharePoint restore options. A change was
made
to the SharePoint restore dialog tab group box label.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232796
Description:
The state details of
jobs like bpduplicate (for example, not started using
NBJM) was
not cleared when it went from a QUEUED state to a ACTIVE state.
--------------------------------------------------------------------------------
Etrack
Incident = ET1144788
Description:
Data Classification
Name and Description fields were limited to 20
characters. A
change has been made to remove this restriction.
--------------------------------------------------------------------------------
Etrack
Incident = ET1174296
Description:
The BAR user
interface would close expectantly when attempting to create
an
Exclude List and an Include List in the NetBackup Client
Properties dialog.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193274
Associated Primary Etrack = ET1188782
Titan
cases: 281-258-571
Description:
Shared memory was
not disabled during an encrypted database backup. This
caused
backups to not be encrypted.
Workaround:
If you
encounter this issue, add the /usr/openv/netbackup/NOSHM touch file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152586
Associated Primary Etrack = ET1142525
Titan
cases: 311-685-600
Description:
bptm would
generate a Dr.Watson error or a core dump when the drive
cleaning
ran on NDMP drives. This error would sometimes occur
when a manual cleaning
of an NDMP attached drive was
initiated.
--------------------------------------------------------------------------------
Etrack
Incident = ET1213025
Description:
The policy windows in
the NetBackup-Java Administration Console would hang
on Windows
because of an issue in the BPPLINFO_CMD protocol.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177242
Associated Primary Etrack = ET1177238
Titan
cases: 290-881-887
Description:
bpmedia -movedb
-allvolumes -newserver <hostname> -oldserver
<hostname>
When decommissioning a media
server, a user may need a more efficient way
of moving multiple
tapes between media servers when the image database is
very
large.
Workaround:
Run the following command for each
volume assigned to the media server you
are
decommissioning.
bpmedia -movedb -m
<media_id> -newserver <hostname>
--------------------------------------------------------------------------------
Etrack
Incident = ET1232143 ET1241235
Titan
cases: 320-067-351
Description:
Cannot remove
drives with missing drive index records.
--------------------------------------------------------------------------------
Etrack
Incident = ET1224543
Associated Primary Etrack = ET1218182
Titan
cases: 220-212-966
Description:
The locking logic
to serialize the snapshot operations was not needed
for
vmdk-level
backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1058986
Description:
After upgrading from
NetBackup 5.1MP6, you were not able to list images
from a NAS
snapshot backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1223122
Associated Primary Etrack = ET1199214
Titan
cases: 290-906-878
Description:
An Exchange
Mailbox backup would fail after reporting that some
message
attachments were corrupt. This failure was triggered
when there were many
(250 or more) e-mail messages with OLE
attachments that were empty (zero
bytes), or attachments that
were references to OLE objects that did
not
exist.
After the failure
"access is denied" messages would appear in the bpbkar
log on
the client, and MSExchangeIS writes one or more 9646 events to
the
Application Event Log.
--------------------------------------------------------------------------------
Etrack
Incident = ET1228953
Description:
A change has been
made to enable the "Restore to RSG" option when it is
a
snapshot image.
--------------------------------------------------------------------------------
Etrack
Incident = ET1023503
Description:
Authorization support
in NBSL for services and processes information was
not
available.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235354
Description:
The VMware FIM was
not closing the cache file.
After reading the
VM name cache file, the VMware FIM was not closing the
file. As
a result, the cache file could not be updated until
bpfis
terminated and this could take a very long time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1234749
Description:
A change has been
made to ensure that the duplication manager always adds
pending
copies for all destinations (even if the destination is
INACTIVE)
into EMM. In addition, a copy will not be
considered for duplication if
it is INACTIVE in every
session.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175887
Description:
A change was made so
that the Shared Resource Tree (SRT) name is
now
case-insensitive for UNIX. It was already
case-insensitive for Windows.
This change was made to maintain
a similar structure across all platforms
in BMR.
Additional Notes:
If you are upgrading a server and if
multiple SRTs with a same name but
a different case already
exist, some operations, such as deleting an
SRT, would behave
in an ambiguous manner and a wrong operation might
be
performed. However, a change has been made that does not
allow the
creation of SRTs with the same name (with a different
case).
--------------------------------------------------------------------------------
Etrack
Incident = ET1234202
Associated Primary Etrack = ET1231920
Titan
cases: 290-954-916
Description:
Very large
imported Solaris client configuration would cause BMR
functions
on the configuration to exhibit very poor
performance.
--------------------------------------------------------------------------------
Etrack
Incident = ET1223697
Associated Primary Etrack = ET1143995
Titan
cases: 230-438-228 290-891-616 290-913-205 320-080-024
220-107-441
Description:
Multiple E-mail notifications
were being sent for failed backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1040379 ET1163386 ET1136975 ET1157122 ET1157917
ET1157948
ET1145678 ET1077568 ET1026946 ET1021274 ET1200188
ET1211737
Associated Primary Etrack = ET1158195 ET1126744 ET1126744
ET1177307
Titan cases: 290-881-088 220-105-996 220-105-996
220-153-246
Description:
The following issues have been
addressed in this Release of NetBackup:
- The
NetBackup Notification Service would stop intermittently
after
upgrading to NetBackup 6.0 MP5.
- Several core dump issues with the
NetBackup Event Manager.
- Several core dump
issues with the NetBackup Enterprise Media
Manager
(NBEMM).
-
Memory leak issues with the NetBackup Event
Manager.
- Enhancements to performance and
stability for the NetBackup Event
Manager.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232018
Description:
An Inline tape copy
job would fail instead of being queued if the drive was
in use
for one of the copies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235456
Description:
NetBackup would
sometimes add multiple tape libraries in the database
while
configuring a shared non-serialized tape library.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235516
Description:
NDMP backups would
fail if there was a percent "%" character in the
backup path
name.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221244
Associated Primary Etrack = ET1219362
Titan
cases: 311-842-318
Description:
The NetBackup
Windows installation would distribute the
32-bit
libvxSigScheduleJNI2.dll on Windows IA64 machines when
it should have
distributed the 64-bit version.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235005
Description:
A change was made to
clean up duplicate and improper messages found.
--------------------------------------------------------------------------------
Etrack
Incident = ET1078765
Description:
Synthetic Backup jobs
would fail when the destination media for the
synthetic image
was the same as the media on which one of the source
images
resided.
--------------------------------------------------------------------------------
Etrack
Incident = ET1057296
Description:
NBAC Logging did not
adhere the log levels causing legacy and VxUL logs to
flood.
--------------------------------------------------------------------------------
Etrack
Incident = ET1211652
Associated Primary Etrack = ET1174784
Titan
cases: 220-147-432
Description:
In certain
instances on HP-UX systems, pipe file descriptors may
be
incorrectly flushed. This was initially observed in VSM, and
has not been
seen in NetBackup. Symantec is proactively
correcting this issue in this
release of NetBackup as a
preventative measure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203324
Description:
When a catalog backup
is started that contains AT VxSS backup directives
for NABC
that point to a nonroot broker, an error would occur during
the
snapshot attempt of AT.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232083
Titan cases: 311-826-710
Description:
PrevPoolName was being set even if the pool was changed
manually. A change
has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235593
Associated Primary Etrack = ET1227411
Titan
cases: 290-937-938
Description:
The Windows
client restore log would show the following message
when
restoring folder names that were longer than nine
characters to an
alternate location while maintaining the
existing structure.
WRN - unable to
set short name on restore: (err=000000b7)
--------------------------------------------------------------------------------
Etrack
Incident = ET1235028
Description:
When attempting a
restore of an Exchange VSS backup image that had a space
in the
keyword box would improperly enable the TEMP field. This
would
cause the restore to fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1212982
Description:
The Job Priority
spinner in catalog node would accept negative values.
--------------------------------------------------------------------------------
Etrack
Incident = ET1216897
Description:
A change was made to
maintain the protocol of sending exceptions instead
of nil
objects in case of failures.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235883
Associated Primary Etrack = ET1235295
Titan
cases: 281-316-660
Description:
The staging
attribute was not persistent for a NearStore
DSSU.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225310
Associated Primary Etrack = ET1217065
Titan
cases: 240-717-814
Description:
Image cleanup
would fail because of incomplete backup images in the catalog.
Workaround:
If you encounter this issue, delete the
offending catalog files from
the disk.
Additional
Notes:
An improper shutdown of the NetBackup services caused
the problem images.
When shut down normally, incomplete backup
images cannot occur.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235497
Description:
Changes have been
added to support and use VxMS 5.3 with NetBackup 6.5.2.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235448
Description:
NBJM crashed on
shutdown when there were pending requests in the
Callback
queue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1170652
Description:
bpplinfo would crash
when listing policies that require snapshots.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235849
Description:
A change has been
made to correct duplicated IDs that were found in the
file
nbshareddisk.cpp.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177789
Associated Primary Etrack = ET1163418
Titan
cases: 240-659-059
Description:
With checkpoints
and BMR enabled, a "bad image header" error appears
because of
a "no entity was found (227)" error in bpdbm after the
"move
backup job from incomplete state to done state" time has expired.
Workaround:
The workaround for this scenario is to
ignore the error message because
it is benign.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209428
Description:
A verify of a large
backup image would potentially fail with a "client
process
aborted" error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1216741
Description:
Running vmphyinv on
some hosts would result in the following
error:
Unable to get global device
list: invalid host name (136)
--------------------------------------------------------------------------------
Etrack
Incident = ET1236418
Associated Primary Etrack = ET1230008
Titan
cases: 290-908-260 240-730-144
Description:
The
debug files produced when a backup was run with the touch
file
NetBackup/db/images/<client>/debug_file_history in
place were not accurate
for some NDMP and FlashBackup file
entries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169611
Description:
When attempting to
add VMWare hosts for client1 when a second
client
(client1.min.veritas.com) already exists would cause an
incorrect error
message to appear.
--------------------------------------------------------------------------------
Etrack
Incident = ET1179933
Associated Primary Etrack = ET1131280
Titan
cases: 220-107-289
Description:
Changes have been
added to this release to improve the performance and
ensure
optimal CPU usage.
--------------------------------------------------------------------------------
Etrack
Incident = ET1236420
Description:
A change has been
added to address an nbsl crash issue that would occur
when
trying to add hosts to a disk pool in NetBackup Administration Console.
--------------------------------------------------------------------------------
Etrack
Incident = ET1218489
Description:
Changes have been
added to ensure that the OracleWiz.DLL has valid property
in
\"Company name\", \"Product name\" and \"Product Version\".
--------------------------------------------------------------------------------
Etrack
Incident = ET1218488
Description:
Changes have been
added to ensure that the DB2Wiz.dll has valid property
in
\"Company name\", \"Product name\" and \"Product Version\".
--------------------------------------------------------------------------------
Etrack
Incident = ET1026957
Description:
A usage error message
would appear for a job ID 0 in the problem Node.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226882
Associated Primary Etrack = ET1226682
Titan
cases: 230-501-996
Description:
Running the
"bpubsora -U user/password -b Oracle:SID:" command in an
HP-UX
11.23 IA64 configuration would cause a core file. The problem
could
also be generated when attempting to connect to the
Oracle database with
the Oracle template wizard.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221440
Description:
A Snapshot backup
takes a longer time to complete. These were issues in the
IBM
provider, device provider, and VxFS provider.
--------------------------------------------------------------------------------
Etrack
Incident = ET1236386
Associated Primary Etrack = ET1229134
Titan
cases: 320-092-943
Description:
Memory could be
incorrectly freed if the get_file_meta routine terminated
early
because of an error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1230757
Description:
When PEM recovers a
parent job that has not yet created children, it fails
with an
EC_client_aborted error. But when it is retried, it continues
to
fail with the same error. A change has been added to
ensure that this
job is not tried again to avoid a continuous
loop.
Workaround:
If you encounter this issue,
manually cancel the job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1162296
Description:
If a duplication job
is in progress, expiration of the read media will not
be
allowed at that time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146475
Description:
The message given by
a hot catalog backup job in the Activity Monitor
was confusing.
It said, "Offline catalog backup FAILED". A change was made
to
the message to avoid confusion.
--------------------------------------------------------------------------------
Etrack
Incident = ET1236185
Associated Primary Etrack = ET1217146
Titan
cases: 311-824-283
Description:
AIT-4 and AIT-5
drives were downed while cleaning was in progress.
--------------------------------------------------------------------------------
Etrack
Incident = ET1224665
Associated Primary Etrack = ET1204253
Titan
cases: 290-908-445
Description:
An Oracle RMAN
restore would core dump when entering sbtread2. The
Oracle
restore would run for a period of time (2 to 12 hours)
before the failure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1237078
Description:
Could not perform an
autodiscover for ACS robots on ACSLS servers without
ACS 0
defined on the ACSLS server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1233474
Description:
bppfi would fail if
an attempt was made to restore an entire drive from a
(Windows)
FlashBackup Instant Recovery snapshot.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229033
Associated Primary Etrack = ET1198237
Titan
cases: 311-813-853
Description:
vmdareq -h
ignores the command line specification for the EMM server,
and
it pulls the server name from bp.conf instead.
--------------------------------------------------------------------------------
Etrack
Incident = ET1032515
Description:
A gethostname failure
would not produce an error message.
--------------------------------------------------------------------------------
Etrack
Incident = ET1186143
Description:
The VMware full VM
restore now has the ability to control an identity
restore and
strip all network information from a restored
VM.
The script provided by VMware to complete
the restore of a virtual
machine to the ESX server has command
line options to force an identity
restore, and to strip all
network information form the restored VM. The
user interface
now enables you to control these options and to pass them
on in
the flags for the restore.
--------------------------------------------------------------------------------
Etrack
Incident = ET1234295
Description:
With the Language
Pack installed, the nbshareddisk release command would
not
capture the user-defined identifier's (UDID). The following
error
message would appear in Japaneses and the UDID for each
LUN was
not
captured.
List of
the UDID that can't access to the host
If
Language Pack is not installed or used, it correctly displays
the
following message and captures UDID for each
LUN.
Released reservation on device
--------------------------------------------------------------------------------
Etrack
Incident = ET1236042
Associated Primary Etrack = ET1225889
Titan
cases: 320-091-983
Description:
When a backup is
started using the wait (-w) option, the bprd child
process is
alive during backup execution and pings pem to check that it
is
alive. This ping mechanism prints a log message every second and
can
cause the bprd log to fill quickly and
unnecessarily.
A change has been added that
ensures the message queue is read only when
there is a message
in the the queue, and not reading message queue every
second.
--------------------------------------------------------------------------------
Etrack
Incident = ET1227842
Associated Primary Etrack = ET1212027
Titan
cases: 290-914-948
Description:
Using a Fast
Restore CD, NetBackup errors need to be logged completely
to
bmrrst log and the Release Candidate (RC) needs to be
displayed to customer.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232787
Description:
Changes have been
made in this release to ensure that the new dialog boxes
in the
Host Properties pages are resized properly on Windows x64 and
IA64
systems.
--------------------------------------------------------------------------------
Etrack
Incident = ET1107989
Associated Primary Etrack = ET1059484
Titan
cases: 290-659-726
Description:
The Remote
Administration user interface would become unresponsive
when
changing client attributes in the Master Server > Host
Properties > windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1186138
Description:
The VMware full VM
restore now has the ability to control an identity
restore and
strip all network information from a restored
VM.
The script provided by VMware to complete
the restore of a virtual
machine to the ESX server has command
line options to force an identity
restore, and to strip all
network information form the restored VM. The
user interface
now enables you to control these options and to pass
them on
in the flags for the restore.
--------------------------------------------------------------------------------
Etrack
Incident = ET1161380
Description:
bpplinfo and bpadm
would crash if the policy type was NBU-Catalog and
the
residence specified is a storage life cycle.
--------------------------------------------------------------------------------
Etrack
Incident = ET1053371
Description:
We now cancel a
LiveUpdate if any of the following specific processes
are
running on the machine: bpbkar (bpbkar32), tar (tar32), bpbrm,
bptm,
or bpdm. This avoids the problem of the install
process canceling
running jobs.
Workaround:
To avoid any issue, wait until there are no jobs running
before launching
LiveUpdate.
--------------------------------------------------------------------------------
Etrack
Incident = ET1141296
Description:
Disk staging storage
units (DSSUs) going from basic disk to advanced disk
would
create multiple duplicates.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200165
Associated Primary Etrack = ET1169657
Titan
cases: 290-843-958
Description:
Received the
following warning message when deassignempty was run on
an
unassigned media and image indexing was in
use.
Could not deassign media due to
Media Manager error (177)
Workaround:
Do not use image
indexing.
Additional Notes:
When image indexing was in
use (via the command "bpimage
create_image_index"), in-process
images were not considered when
"bpexpdate -deassignempty" was
run. If a media for an in-process job was
not previously used,
bpexpdate would attempt to deassign it and receive
this
message. With this fix, bpexpdate will include in-process
images
even if image indexing is in use.
--------------------------------------------------------------------------------
Etrack
Incident = ET1165193
Titan cases: 220-057-865
290056071
Description:
Logging out of Windows would
cause manually initiated verify, duplication,
import, and
expdate operations to end prematurely.
--------------------------------------------------------------------------------
Etrack
Incident = ET1186143
Description:
The VMware full VM
restore now has the ability to control an identity
restore and
strip all network information from a restored VM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187875
Description:
VMware Windows
backups can now do a file-level snapshot for
incremental
backups and a fullvm snapshot for full backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1228995
Description:
New service nbkms was
not being shown in the MFC user interface and NOM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238368
Associated Primary Etrack = ET1235243
Titan
cases: 290-944-808
Description:
Vault would post
an error in the logs in spite of a successful session
status.
--------------------------------------------------------------------------------
Etrack
Incident = ET1237562
Description:
NBJM crashed when a
SQL Persistent Frozen Image (PFI) backup with VxVM was
run. It
would crash on receipt of a BRMBackupHost message which was
added
with this release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225284
Titan cases: 220-220-209
Description:
A change was made that provides the ability to add a timeout
to resource
requests in Resource Broker.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238631
Titan cases: 290-960-740
Description:
User-backup operations that were multiplexed would not respect
the media
unload delay.
--------------------------------------------------------------------------------
Etrack
Incident = ET1237076
Description:
Some NetBackup
services did not stop after issuing a fail-over or
offline
command in VCS. In addition, VCS did not attempt to
"clean" or "offline"
these services again.
Workaround:
While upgrading to 6.5.2 on the active-node in a clustered
environment,
some of the NetBackup services may not stop
cleanly and this can cause the
installation to abort.
To resolve this situation in a VCS cluster,
perform the following steps.
1. Freeze the corresponding
NetBackup group from VCS cluster console.
2. Manually shutdown
NetBackup on the active node by calling bpdown.
From
the service control manager, verify that all the
NetBackup
services are down.
3. Apply
the patch.
4. Unfreeze the group manually.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238430
Description:
Some BMR jobs were
not updated in NOM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1214026
Associated Primary Etrack = ET1207687
Titan
cases: 290-944-881 311-813-162
Description:
VMware FullVM and Mapped FullVM backups would fail if
multiplexing was
turned on. In addition, Snapshot client
VMware FIM backups would fail
with with an error code 229 if
the VM type is set to FullVM or
mapped
FullVM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166645
Associated Primary Etrack = ET1149038
Titan
cases: 311-714-377
Description:
The online
catalog backup email report and disaster recovery file were
not
listing all of media for critical policies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1234618
Description:
A change was made to
not destroy the manager in case of user-defined
exceptions.
--------------------------------------------------------------------------------
Etrack
Incident = ET1237147
Description:
Duplicating multiple
backup images might fail if:
- The target storage unit is
NDMP
- More than one image in the list is an NDMP backup.
Workaround:
If you encounter this issue, you should
duplicate the images individually.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229244
Description:
The backup script
sap_redo_log_backup.cmd would fail during morning (AM)
hours,
for example, 0000 through 0900 hours.
Workaround:
If
you encounter this issue, change the sap_redo_log_backup.cmd script
by
adding a line to remove the leading space characters in the
timestamp used
for the
ARCHIVE_OUT_FILE.
Change the REM Generating
Uniq filename to capture BRARCHIVE output
set
TIMESTAMP=%TIME%
set
TIMESTAMP=%TIMESTAMP::=%
set
TIMESTAMP=%TIMESTAMP:.=%
set
ARCHIVE_OUT_FILE=%SAPEXE%\archive_out_%TIMESTAMP%
To
the following REM Generating Uniq filename to capture BRARCHIVE
output
set TIMESTAMP=%TIME%
set
TIMESTAMP=%TIMESTAMP::=%
set
TIMESTAMP=%TIMESTAMP:.=%
set TIMESTAMP=%TIMESTAMP:
=%
set ARCHIVE_OUT_FILE=%SAPEXE%\archive_out_%TIMESTAMP%
--------------------------------------------------------------------------------
Etrack
Incident = ET1228974
Description:
Volumes imported from
host where the mount point was not the root do not
backup
properly.
Workaround:
To avoid this issue, only backup
volumes that were mounted on the source
host at a drive letter
(root).
--------------------------------------------------------------------------------
Etrack
Incident = ET1239448
Associated Primary Etrack = ET1172863
Titan
cases: 240-652-140 240-743-056
Description:
FlashBackup restores fail with a status 130 on some
non-English local
clients when the path length to the NetBackup
directory contains
non-English characters.
Workaround:
If you encounter this issue, install
NetBackup in a Veritas folder on the
root of the hard drive.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235414
Description:
The number of volumes
that can be configured in a TLD robot has been
increased to
32767 slots.
--------------------------------------------------------------------------------
Etrack
Incident = ET1196526
Description:
If the localization
of the install is not English, then it is possible that
a
duplication will hang indefinitely because of a string being
improperly
localized. (This issue has been observed with French
and Chinese locals.)
Workaround:
If you encounter this
issue, set the localization to default, or English.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209708
Associated Primary Etrack = ET1204922
Titan
cases: 311-817-301
Description:
In NetBackup
6.5.x, a backup taken using backint.exe would contain
a
non-unique "keyword". If you depended on this "keyword" value
to run
scripts, such as a verify script or a restore script,
then those scripts
would not run correctly. A change has
been made to ensure a unique
"keyword" is generated so user
scripts will not fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1227451
Associated Primary Etrack = ET1213039
Titan
cases: 320-084-538
Description:
During any SAP
backup through brbackup, the user was not getting the
timestamp
information along with the progress information.
--------------------------------------------------------------------------------
Etrack
Incident = ET1240634
Associated Primary Etrack = ET1232694
Titan
cases: 320-093-338
Description:
A FlashBackup
restore for an incremental backup would fail with the
following
error. This Single File Restore (SFR) failure would occur
only
with large
volumes.
"sfr: aborting entire restore: error
130".
--------------------------------------------------------------------------------
Etrack
Incident = ET1210595
Associated Primary Etrack = ET1202943
Titan
cases: 281-258-932
Description:
6.5.x Media
server (bpbrm) would skip encryption for a 5.x SAP agent.
--------------------------------------------------------------------------------
Etrack
Incident = ET1239571
Description:
Disk to Tape
duplication jobs would not always terminate properly if
they
were canceled or interrupted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1241827
Description:
If a backup is taken
with a VSS hardware disk array method and then a
rollback
restore is attempted, the server may refuse to transmit
the
necessary disk array credentials unless a DISK_CLIENT entry
has been made
for the client. The server will now recognize VSS
as a FIM that has a
legitimate need of those credentials and
the DISK_CLIENT entry will no
longer be required.
Workaround:
A DISK_CLIENT bp.conf entry may be made
for the client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1242510
Associated Primary Etrack = ET1225587
Titan
cases: 240-705-124
Description:
A change was made
to correct a display issue for the Drive and Robot
diagnostics
to display the status of the test back to a remote
user
interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1240218
Description:
In a network
environment that was experiencing connection issues, such
as
one where a router failed, the communication between bpbrm
and bpfis could
be such that when bpfis attempted to read the
file list it would
continually get a null string. In this case,
bpfis continues to try and
read the file list, resulting in an
endless loop that would quickly
exhaust disk space if logging
was turned on. This change caused an empty
string to be treated
like a timeout on the read.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238594
Titan cases: 220-220-209
Description:
Vault duplication performance is impacted by "waiting on
resources" while
a tape is currently "in use" by a backup. A
timeout value for NBRB "waiting
on resources" has been created
to ensure that Vault will move on to the
next image after a
specific amount of time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1242645
Description:
When backing up to a
PureDisk storage unit, the backup would fail with a
status 27:
"child process killed by signal" error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1223956
**Description:
The storage service
would not retry a failed duplication.
--------------------------------------------------------------------------------
Etrack
Incident = ET1241071
Description:
It was possible for
bpjobd to lose jobs when stopped abruptly. When bpjobd
was
restarted, the jobid file was reset to the highest jobid known
to
bpjobd. This could lead to duplicate jobids because the lost
jobids may be
known to NBPEM as suspended or incomplete jobs.
In addition, the restart,
try logs and files files for the lost
jobs were removed when bpjobd recycled
the unused files. As a
result the lost jobs could not be resumed or
restarted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1230334
Description:
A change has been
made to enable bpclusterutil to log its actions to
aid
troubleshooting during isCluster, isActive, addSvc,
deleteSvc, enableSvc,
disableSvc
calls.
The log file will be created if the
following directories exist.
UNIX:
- For
NetBackup: /usr/openv/netbackup/bin/cluster/logs
- For NOM:
/opt/VRTSnom/bin/cluster/logs
Windows:
-
For NetBackup: C:\Program
FIles\Vertias\NetBackup\bin\cluster\logs
- For NOM: C:\Program
Files\Veritas\NetBackup Operations
Manager\bin
\cluster\logs
--------------------------------------------------------------------------------
Etrack
Incident = ET1232394
Description:
An SQL Server backup
job would fail because the Policy Execution Manager
was
incorrectly passing snapshot options -fi, -fim, -catalog, and -pfi
to
the backup job. These options are only for file-based
backups and not
stream-based backups which was the case here.
--------------------------------------------------------------------------------
Etrack
Incident = ET1243077
Description:
The Resource Broker
(RB) would crash when allocating resources for
duplicate
backups, synthetic backups, or multiple copy jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1231197
Description:
The Policy Execution
Manager was passing duplicate -alt_client options to
the
Exchange off-host backup. In addition, it would pass the
-alt_client
option when it was not required because the
parameter was not initialized
correctly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1241424
Description:
Authorization-related
changes have been added for NBAC and NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232362
Description:
Added additional
logic checking within NBSL to ensure that REQUIRED mode
under
VxSS does not create a PBXIOP transport end point when user
calls
are proxied through NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166457
Associated Primary Etrack = ET1164146
Titan
cases: 281-212-676
Description:
An alternate
client Exchange 2003 VSS restore would fail while attempting
to
write a STRM_NT_REPARSE stream.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176451
Description:
Truncated messages
without a trailing newline character were being emitted
by
bpfis.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187803
Description:
Truncated messages
without a trailing newline character were being emitted
by
bpfis.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187920
Description:
The bpbrm (pid=20271)
process from a client system failed with a status 20.
--------------------------------------------------------------------------------
Etrack
Incident = ET1244764
Description:
Added support for the
Sun/STK SL3000 robot for TLD and ACS control.
--------------------------------------------------------------------------------
Etrack
Incident = ET1244834
Description:
The Oracle Backup
stream jobs would remain queued because the parent Oracle
job
had consumed the max jobs per client resource. The max jobs per
client
was set to 1.
--------------------------------------------------------------------------------
Etrack
Incident = ET1244613
Description:
NBJM would crash on
shutdown when jobs were active.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238066
Titan cases: 281-285-952
Description:
bpdbjobs was showing incorrect sizes for cold catalog backups
to tape when
the /usr/openv/netbackup/db folder exceeded 2GB.
--------------------------------------------------------------------------------
Etrack
Incident = ET1246003
Description:
The Catalog record
would not get deleted when performing a cancel operation
in
nbstlutil.
--------------------------------------------------------------------------------
Etrack
Incident = ET1194934
Description:
Snapshots on Instant
Recovery (IR) backups are not deleted when the
snapshot maximum
is exceeded. The problem occurs for any schedule
type
other than
FULL.
Suppose the policy configuration sets
the maximum number of snapshots to
three and three snapshots
exist. On the next IR backup, NetBackup
deletes an
existing snapshot as expected, but the catalog is not updated.
It still shows the non-existent snapshot as the primary copy
for that
backup image.
On
subsequent IR backups, the excess snapshots are not deleted.
Snapshots
accumulate on the NetBackup client.
Workaround:
If you encounter this issue, expire the
catalog entry for the non-existent
snapshot, and expire any
other excess backup images.
--------------------------------------------------------------------------------
Etrack
Incident = ET1247241
Description:
This release provides
LiveUpdate support for Windows 2008 and Vista
machines.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221476
Associated Primary Etrack = ET1135854
Titan
cases: 281-213-06 281-213-065
Description:
During
large backup jobs, connections between master and media
servers
were closed due to long periods of
inactivity. This caused jobs to be
orphaned and resources
released. A change was made that enables
SO_KEEPALIVE handling
on the PBX and ACE/TAO level making it possible to
send keep
alive packets periodically and prevent the connection
from
closing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1245528
Associated Primary Etrack = ET1235042
Titan
cases: 220-126-921
Description:
A Lotus Notes
restore was successful but the recovery would fail with
a
Status 5 when the transaction log path ends with a backward
slash
character "\".
--------------------------------------------------------------------------------
Etrack
Incident = ET1247671
Description:
A negative job status
was being shown for a running job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1247609
Associated Primary Etrack = ET1227877
Titan
cases: 220-203-460
Description:
Automatic BMR
Fast Restores were failing to get a configuration and
reverting
back into Generic Restore. This occurred because an
automation
file contained the network Mac address in
lowercase.
--------------------------------------------------------------------------------
Etrack
Incident = ET1233823
Description:
A backup of a file,
which has been encrypted by either of the Vista or
Windows
Server 2008 operating systems, fails with status 5, "Access
is
denied".
Attempting to back up
operating-system, encrypted files on previous
Windows operating
systems, such as Windows XP or Windows Server
2003,
succeeds.
NOTE:
Operating system encryption is not the same as
NetBackup
encryption, which still
works on the newer operating system.
Workaround:
If
you encounter this issue, change the logon account for the
NetBackup
Client Service to be an administrator account on the
client machine.
--------------------------------------------------------------------------------
Etrack
Incident = ET1248519
Description:
The override policy
volume pool drop-down box in Schedules tab should not
be an
editable drop-down box. A change has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1242003
Description:
Images would not get
deassigned if they are taken on a disk staging storage
unit on
a cluster node.
--------------------------------------------------------------------------------
Etrack
Incident = ET1248635
Description:
The Snapshot Policy
Create Wizard - Exchange Information Store backup
policy was
not working properly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1249374
Associated Primary Etrack = ET1222881
Titan
cases: 311-842-314
Description:
The Windows IA64
user interface would crash when attempting to view volume
pools
with large icons.
--------------------------------------------------------------------------------
Etrack
Incident = ET1250773
Description:
The default options,
when creating a VMware policy type, were different
from the
wizard.
--------------------------------------------------------------------------------
Etrack
Incident = ET1249129
Associated Primary Etrack = ET1247786
Titan
cases: 320-096-794
Description:
NetBackup would
not expire empty media in a media sharing group using
"bpmedia
-deassignempty" if UNRESTRICTED_MEDIA_SHARING was enabled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1233754
Description:
The nbproxy would
crash when a Pure Disk Export job was run.
--------------------------------------------------------------------------------
Etrack
Incident = ET1251779
Associated Primary Etrack = ET1242682
Titan
cases: 290-962-969
**Description:
The bpexpdate
-deassignempty command would de-assign non empty tapes
and
cause data loss if the user specified a cluster name, as
well as node names,
in the storage unit configurations.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238662
Titan cases: 290-875-177
Description:
Drives would become stuck in AVR mode until ltid was
restarted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1252124
Associated Primary Etrack = ET1243746
Titan
cases: 220-275-202 240-766-041 290-959-700
Description:
Vault return codes 287, 288, and 306 were being processed as a
code 252. As
a result, such vault jobs were being retried.
--------------------------------------------------------------------------------
Etrack
Incident = ET1252344
Description:
After upgrading from
NetBackup 5.x or manually configuring an ACS robot on
NetBackup
a 6.x server, running autodiscovery will add a new NetBackup
ACS
robot to the configuration instead of using the one already
configured.
--------------------------------------------------------------------------------
Etrack
Incident = ET1253274 ET1261508
Associated Primary Etrack = ET1251645
Titan
cases: 290-960-008
Description:
NetBackup 6.5 was
not respecting the settings MUST_USE_LOCAL_DRIVE and
DONT_USE_SLAVE for a multiplexed (MPX) group (greater than 1).
--------------------------------------------------------------------------------
Etrack
Incident = ET1253326
Description:
If a spanned request
was canceled, the original resources would not be
released
again and would not be available for use for other jobs
even
though they were not being used.
--------------------------------------------------------------------------------
Etrack
Incident = ET1248077
Description:
Tar32 may hang and
stop responding during an Exchange mailbox SIS restore.
Workaround:
To resolve this issue, kill the process and try again to
restore from the
mailbox or folder that failed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1244703
Description:
On Windows platforms,
a change was made to add support in the "nbsharddisk
format"
command to format with either a Master Boot Record (MBR) or
GUID
Partition Table (GPT) partition style. By default, the
disk is formatted
with the MBR partition style. This style has
a maximum disk size limit of
2TB. To format a disk with
the GPT partition style the -gpt option needs
to be passed with
the "nbsharddisk format" command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1252276
Description:
An unmask operation
for HPeva LUNs would fail, if the folder name of an
array under
which the hostname is registered contains a
space.
For example, If hostname OIGTWIN18 is
registered on an array under the
folder, "\Hosts\WIN Hosts"
which contains a space. An unmasking operation
on this host
using nbshareddisk would result in a failure. Removing
the
space from the folder name corrects the error and enables
the operation
to succeed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1255224
Associated Primary Etrack = ET1167945
Titan
cases: 220-204-657 230-518-698 240-719-166 240-766-752 281-242-138
290-916-950 290-935-090 290-943-738 290-985-114 290-986-582 290-994-641
311-821-582 320-105-655
Description:
DSSU
duplication jobs would fail with a status 50 that appeared in
the
Activity Monitor if more than one copy was made
concurrently.
For Duplications with two
copies being created at the same time, BPJOBD
appeared to
cancel the duplication after 20 minutes
The
problem would occur if duplicating more than one copy concurrently.
--------------------------------------------------------------------------------
Etrack
Incident = ET1255013
Description:
The Vault default log
verbosity was modified to 5 (earlier it was 2) to
improve the
ability to troubleshoot Vault issues. Users can control
the
desired log verbosity through VAULT_VERBOSE in
bp.conf.
Note: Global VERBOSE (in bp.conf)
does not have an impact on vault log
verbosity.
--------------------------------------------------------------------------------
Etrack
Incident = ET1252754
Titan cases: 240-724-837
Description:
A change has been made to prune old server entries from the
vnet server
version cache and rely on the cache during
DA_REGISTRATION processing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1254437
Description:
A change has been
made to check bpfis on the proxy client for the
Administrator
password and replace it with asterisks so that the
password
does not appear in the bpfis logs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1255686
Associated Primary Etrack = ET1244080
Titan
cases: 311-863-711
Description:
Vault job would
fail with a status 308 under a localized environment,
such as a
Japanese (JPN) pack. This issue would occur because a
Vault
duplication required an English version of duplicate.log
file to monitor
the duplication job progress. Under localized
environments, Vault ends up
monitoring a localized
duplicate.log file
A change was added to
always create and monitor English version of
duplicate.log.
--------------------------------------------------------------------------------
Etrack
Incident = ET1251972
Description:
A change has been
made to ensure that users are able to create a VMware
snapshot
backup. These backups were failing with a 509 error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1254599
Description:
Duplicating a backup
image over 2 TB in size would fail if you used NDMP
tape
devices. The progress log would report a status 85 - media read error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1216714
Description:
System state restores
were not working on Windows 2008 systems. The
restores would
not work because files were not being renamed and the
directory
size would double. In addition, as the backup rate would
begin
to decrease as the size grew. The rate would slow
too much and cause
the restore job to take too long.
--------------------------------------------------------------------------------
Etrack
Incident = ET1256135
Description:
SAN Client's nbhba
mode on Linux RedHat systems could not be loaded
without
unloading the Qlogic driver first.
--------------------------------------------------------------------------------
Etrack
Incident = ET1257773
Titan cases: 281-334-212
Description:
The NetBackup Resourse Broker (NBRB) does not guarantee spans
have top
priority when nbrb.conf setting
RESPECT_REQUEST_PRIORITY = 0, and
SECONDS_FOR_EVAL_LOOP_RELEASE
is nonzero.
Workaround:
This issue is only seen when
the nbrb.conf settings are used to modify the
NBRB job
evaluation behavior.
Additional Notes:
Because the
Resource Broker may now be configured to not respect a request
priority for the purposes of increasing throughput, spans must
be treated
differently to guarantee they are always given top
priority.
--------------------------------------------------------------------------------
Etrack
Incident = ET1250942
Description:
The mount point that
was being passed on the backup x using y command line
was
causing bpbkar32 to attempt to get a lock on the volume. This
caused
the VMWare backups to fail in many cases.
--------------------------------------------------------------------------------
Etrack
Incident = ET1259057
Associated Primary Etrack = ET1175415
Titan
cases: 220-148-833
Description:
A bpbrmds
application error would appear (faulting module) randomly
on
Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1258889
Description:
bpdbm was terminating
abruptly in some situations when it could not
retrieve a backup
image file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1258450
Associated Primary Etrack = ET1238664
Titan
cases: 290-950-014
Description:
A single-file
restore from a FlashBackup Full or Incremental backup
image
would intermittently fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1259934
Description:
Duplication of some
images would fail when Media Sharing was enabled, media
was
written by multiple media servers, and an alternate read media
server
was not used for the duplication.
Workaround:
If you encounter this issue, use the duplication alternate
read server
option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1260423
Associated Primary Etrack = ET1196883
Titan
cases: 311-766-587
Description:
A differential
backup to a NearStore storage unit would fail with a
status 26
after expiring a full backup image.
--------------------------------------------------------------------------------
Etrack
Incident = ET1260502
Associated Primary Etrack = ET1180335
Titan
cases: 320-076-645
Description:
User-directed
backups would fail with the following status 12
error.
"using bpdm when root umask=066; ERR - Could not
open file <filename>
to get shared memory
information."
--------------------------------------------------------------------------------
Etrack
Incident = ET1140864
Description:
A change was made to
ensure synthetic backups calculate the correct delta
time. In
addition, the change ensures an image does not leave a
place
holder image behind after the backup expires.
--------------------------------------------------------------------------------
Etrack
Incident = ET1243842 ET1126851 ET1209489 ET1212487 ET1221708
ET1250578
Description:
The release contains an updated
nbsu (version 1.2.6) that includes
the
following:
- Added the
NBU_server_groups, NBU_evtmgr and
MM_get_ltid_tables
diagnostic
checks.
- Modified the default nbsu behavior to avoid
running the bpcoverage
command unless the
NB_bpcoverage diagnostic is explicitly
specified.
This will improve the
performance of this utility when run in
an
environment with a large number of
backup clients.
- On Solaris, altered the NET_ndd
diagnostic to include
additional
information.
-
Added the -L bpplist command line option to the
NBU_bpplist
diagnostic.
-
Modified the default nbsu behavior to always collect
troubleshooting
diagnostics along with the
configuration diagnostics. This will
help
guarantee that this utility will not have to
be re-run to gather
additional data, but it will
increase the time needed to run nbsu.
For
additional information about these enhancements, refer to
the
following TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/303813
--------------------------------------------------------------------------------
Etrack
Incident = ET1257543
Description:
bpbkar would
intermittently core dump in a clustered environment.
--------------------------------------------------------------------------------
Etrack
Incident = ET1261506
Titan cases: 240-724-837
Description:
The nbpushdata -add command fails while contacting media
servers to get
the host information. The following is the
error information that appears
in the nbpushdata
log:
RetrieveFile: fdopen
<filename> failed: Too many open files (24)
Workaround:
To work around this issue, run nbpushdata -add again. A
second attempt
will be successful when contacting the media
servers that were not
successfully contacted previously.
--------------------------------------------------------------------------------
Etrack
Incident = ET1248919
Associated Primary Etrack = ET1248266
Titan
cases: 320-097-705
Description:
The Disk Service
Manager (DSM), the Resource Event Manager (REM), and
nbstserv
need to honor the app_cluster machine type and nbu_cluster
machine
type as a media server for disk and volume queries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1261095
Description:
The mount point
(MNTPOINT) option on the mapping X using Y command line
was not
being handled by the Snapshot translate code.
--------------------------------------------------------------------------------
Etrack
Incident = ET1259995
Associated Primary Etrack =
ET1262089
Description:
The nbproxy would hang while
waiting for images that were locked by other
processes that
were doing image-list queries to be released.
--------------------------------------------------------------------------------
Etrack
Incident = ET1250926
Description:
A bpbkar32.exe
application error (exception) would occur in certain
error
situations on Exchange Server snapshot client (VSS) backups
or
restores that used the Microsoft System
Provider.
Windows would display a console
message if this problem occurred. A
bpbkar32.exe process
other than the one that caused the exception was
likely to
continue running. The user must kill the persistent
process.
The exception occurs when there is a
failure reading a metadata file
that NetBackup writes on the
backup client when taking the snapshot.
This can be caused by a
system I/O failure, a user error such as IR
restore in an
unsupported configuration, or a prior software failure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1262100
Description:
A change was added to
address a issue that caused bpdbm to hang on some
queries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1262650
Description:
The following debug
message, "MSRDbConnection::ReleaseOldestResultSet", is
being
erroneously logged at a DebugLevel 1. In NetBackup 6.5.2
this
message is very common and could occur hundreds of times
per minute. This
message should really appear only at debug
level 5. This issue will cause
the log files to grow very
rapidly.
Workaround:
To avoid this issue, set
the DebugLevel to
0.
--------------------------------------------------------------------------------
Etrack
Incident = ET1261953
Description:
A change has been
made to the Policy Execution Manager to log the Locale
setting
on startup to debug Internationalization (I18N) issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1260960
Description:
Job Manager performed
stream discovery (calling bpmount on the client)
without
checking preprocess interval. Then, when it attempted to
process
the discovery data from bpmount, it checked the
preprocess interval and
decided no discovery was needed; thus,
the bpmount output was not used to
create the stream alternate
(alt) file. End result was the file list
from the policy
was used by bpfis to create the snapshot instead of the
streams
file that caused it to expand the wild card to 70 entries.
Since
the file list did not start with a NEW_STREAM, each entry
was considered
an separate stream.
--------------------------------------------------------------------------------
Etrack
Incident = ET1264207
Description:
A change was made to
address a bpfis core dump issue that would occur
during a
point-in-time (PIT) restore after a successful Oracle
Timefinder
clone backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1264708
Description:
Two variables in
sfr.h were changed to 64-bit. When these two variables
were
something other than 64-bit, FlashBackup Windows restores would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1261916
Description:
A change has been
made to insure that FAT32 volumes are not mapped.
--------------------------------------------------------------------------------
Etrack
Incident = ET1265914
Description:
Manual configuration
of an ACS robot would fail when adding more than one
library
per API host.
--------------------------------------------------------------------------------
Etrack
Incident = ET1263185
Description:
There were instances
where the parent place holder image had zero for the
stream
number instead of -1. The backup and restore user interface
would
then display these place holder images as real images to
restore from when
in fact they were not real images because the
image attribute was 0 and
not 203 (the place holder image).
--------------------------------------------------------------------------------
Etrack
Incident = ET1266636
Description:
After a successful
import and format of IBM6000 LUNs, taking them offline
caused a
failure with a provider-specific error.
Workaround:
If
you encounter this error, ensure that the "hostname" command on
Solaris
and the host name that is registered with the IBMTS
array are an exact
match. If the FQDN name is specified, then
both of the names MUST be FQDN.
--------------------------------------------------------------------------------
Etrack
Incident = ET1265091
Associated Primary Etrack = ET1254730
Titan
cases: 290-989-454 320-104-428
Description:
Vault
was not balancing the batch sizes of duplication jobs
when
duplicating from a disk storage unit. When a Vault session
duplicates
images from a single Disk Storage unit, with all the
images having the
same Retention level, the images are
separated into four batches, based
on the number of Read/Write
Drives setting in the Vault Profile. The issue
is that
the four batches that are created vary greatly in the size of
data
that needs to be duplicated for each batch.
--------------------------------------------------------------------------------
Etrack
Incident = ET1266832
Description:
A change was made to
the NetBackup Access Control authorization CLI to
upgrade the
authorization information to support the Key
Management
Services.
--------------------------------------------------------------------------------
Etrack
Incident = ET1267444
Description:
A change was made to
address an NBSL core dump issue that would occur when
job logs
were fetched from NOM user interface and when the backuptrace
in
NetBackup server command was not working.
--------------------------------------------------------------------------------
Etrack
Incident = ET1268822
Description:
The NetBackup Policy
Execution Manager (nbpem) would core dump under a
heavy load.
Workaround:
If you encounter this issue, change the
default in VxUL of
MaxLogFileSizeKB to 51200 as shown
below.
vxlogcfg -a -p 51216 -o
default -s MaxLogFileSizeKB=51200
--------------------------------------------------------------------------------
Etrack
Incident = ET1269897
Description:
A change was made to
correct a potential nbemm core dump issue that could
occur
while shutting down the services on Windows x64 Master
server. This
issue was not present in NetBackup 6.5GA or
6.5.1. However, it was
determined that this issue could have
occurred on a very busy system.
--------------------------------------------------------------------------------
Etrack
Incident = ET1270380
Description:
Oracle scheduled
backups would run before they were due.
--------------------------------------------------------------------------------
Etrack
Incident = ET1270499
Description:
TAR32 would abort
because the wrong structure was being sent to VxMS
vfm_objctl.
--------------------------------------------------------------------------------
Etrack
Incident = ET1098013
Description:
This fix prevents a
segmentation fault that would occur during Sybase
Catalog
backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1275543
Description:
Database backups fail
(status 800) when writing to a storage unit
group.
If a database policy (for Oracle, SAP,
and so on) is configured to write
to a storage unit group, all
backups for that policy fail with a status
code
800.
The Activity Monitor reports the
following.
"Error nbjm(pid=3588) NBU
status: 800, EMM status: SQL query
returned
column not found; resource request failed(800)"
Workaround:
To workaround this problem, reconfigure the backup policy to
write to an
individual storage unit instead of a storage unit
group.
--------------------------------------------------------------------------------
=============
NB_6.5.1.IA64
=============
Etrack
Incident = ET1080505
Description:
On device discovery
an error would occur when connecting to oprd.
--------------------------------------------------------------------------------
Etrack
Incident = ET1065640
Associated Primary Etrack = ET1064866
Titan
cases: 240-587-968
Description:
Bmrd would core
dump and fail to import a Solaris client
configuration that
contained Solaris Volume Manager meta devices.
--------------------------------------------------------------------------------
Etrack
Incident = ET960689
Description:
Changes have been made
to enhance the error recovery for Exchange
Volume Shadow Copy
Service (VSS) when VSS errors occur.
--------------------------------------------------------------------------------
Etrack
Incident = ET1081404
Associated Primary Etrack = ET1064989
Titan
cases: 290-661-307
Description:
A .f catalog file
that was corrupted by a disk failure or other
issue could cause
bpdbm -consistency to core dump.
--------------------------------------------------------------------------------
Etrack
Incident = ET1082281
Description:
Cancellations for
span requests would get lost in the NetBackup
Resource Broker
(RB).
--------------------------------------------------------------------------------
Etrack
Incident = ET1081354
Description:
Resolved an issue
where you were unable to backup the NBAC database
in catalog
backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET770558
Description:
For an Exchange
snapshot backup, bpfis creates a NetBackup
temporary directory
and copies the necessary eseutil files for
all types of
snapshot backups (local and alternate client). This
should only
be done for alternate client-type backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1081698
Description:
Enhancements were
added in preparation for future improvements
to nbpem.exe.
--------------------------------------------------------------------------------
Etrack
Incident = ET1077267
Description:
Resolved an issue
that may cause nbrb to crash while shutting down.
--------------------------------------------------------------------------------
Etrack
Incident = ET1035399
Description:
Added support for
Exchange 2007 snapshot client (VSS).
--------------------------------------------------------------------------------
Etrack
Incident = ET1051387
Description:
The list of supported
VSS providers is never updated after a new
provider is added.
The registry key is
HKLM\SOFTWARE\VERITAS\Symantec\BEDS\Engine\Misc\VSSProviders.
Workaround:
To resolve this issue, you can manually
delete the registry, because
it is automatically regenerated
the next time that an Exchange VSS
backup is
attempted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1072077
Description:
For an Exchange VSS
restore, if you attempt to restore one
database in a storage
group with multiple databases, and you
select the dismount
database prior to restore, and you then
select the commit after
restore options, you will only mount
the one database that you
restored, and not the other database.
Workaround:
To
avoid this issue, you can manually mount the Exchange
databases
after the restore has been successfully
completed.
--------------------------------------------------------------------------------
Etrack
Incident = ET798210
Description:
For Storage Foundation
for Windows (SFW), after a rollback, the
volumes that were
rolled back were no longer visible to VSS. However,
these
volumes need to be handled during subsequent operations
to
recover the volumes (another backup attempt, an image
expire, and
so forth).
--------------------------------------------------------------------------------
Etrack
Incident = ET1088471
Associated Primary Etrack = ET1073540
Titan
cases: 220-099-481
Description:
Slow Exchange DB
restores were discovered on Windows 2000 platforms
in NetBackup
6.5.
Additional Notes:
Symantec implemented, the use
of overlapped I/O during an Exchange DB
restore for NetBackup
6.5 showed that an overlapped I/O on
Windows 2000 actually
degraded performance.
--------------------------------------------------------------------------------
Etrack
Incident = ET1089270
Associated Primary Etrack = ET1089215
Titan
cases: 240-603-428
Description:
nbpemreq is not
correctly predicting backups in policies
that do not have a
window open that is spanning when a
schedule is
due.
--------------------------------------------------------------------------------
Etrack
Incident = ET1094533
Description:
In Exchange 2007, a
restore of a single DB in a Storage Group
that contains other
databases that are still mounted can fail.
Workaround:
Use the dismount database option in the restore user interface
to
address this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1095231
Description:
A change was added to
make use of the co-location of RDSM and
STSSvc when making
CORBA calls by calling
resolve_initial_references() prior to
calling connectToObject().
--------------------------------------------------------------------------------
Etrack
Incident = ET596414
Associated Primary Etrack = ET596413
Titan
cases: 280548990
Description:
BMR did not
properly support the backup and restoration of Solaris
clients
that had EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack
Incident = ET1052364
Description:
BMR leaves VxSS login
credentials from the restore session on the
client after it
first boots.
Workaround:
To avoid this issue, remove
the root user version of the credentials
file,
/.vxss/credentials.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088607
Description:
Added SharedDisk SCSI
persistent reserve (SPR) code changes in the
VxFI library.
--------------------------------------------------------------------------------
Etrack
Incident = ET1084993
Description:
The resource broker
(RB) would fail some jobs (mainly cleanup
jobs) with a resource
broker internal error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1060897
Titan cases: 220-099-064
Description:
Characters that violate the naming conventions were accepted
as a media ID.
These characters caused issues in the database
that caused it to be
unusable and not deletable.
Valid characters are: alphanumerics, ., +,
-, and _.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088606 ET1100978 ET1118302
Description:
Added a Disk Service Manager (DSM) API needed for the
SCSI
Persistent Reservation (SPR) feature.
--------------------------------------------------------------------------------
Etrack
Incident = ET1079723
Associated Primary Etrack =
ET1079721
Description:
nbemm would occasionally crash
(core dump) on busy systems.
This happened more frequently when
NetBackup was restarted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1090571
Description:
The NBProxy that is
used to collect jobs was being terminated
by NBSL randomly.
This occurred because initialDataLoadStatus()
was performing
the wrong logic. This cause the job data collection
to
not function properly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1084947
Description:
The NBproxy core
dumped while NOM was connected to NetBackup
and collecting
skipped-file data.
--------------------------------------------------------------------------------
Etrack
Incident = ET1096262
Associated Primary Etrack = ET1094524
Titan
cases: 240-610-300
**Description:
If bpbrm or
bptm terminated abnormally during the execution of
multiplexed
jobs, and if the resource broker (RB) then added
another job to
this multiplexed group, it was possible that a
data loss would
occur.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088608 ET1111471
Description:
Added a
configuration option for SCSI-Persistent Reserve.
--------------------------------------------------------------------------------
Etrack
Incident = ET996779
Description:
Because of changes to
the hardware array rollback processing,
Exchange instant
recovery (IR) snapshot processing needs to change
to perform a
gen_tree during the initial snapshot processing, rather
than
waiting for the rollback processing to perform the gen_tree.
--------------------------------------------------------------------------------
Etrack
Incident = ET866629
Description:
On HP-UX platforms,
stale physical volumes (PVs) in a volume
group (VG) prevent
VxFI from importing snap volumes. As a result,
the user would
see an "Invalid LVMREC" error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100827
Associated Primary Etrack = ET1100064
Titan
cases: 320-060-202
Description:
Remapping a VxVM
encapsulated root disk on Solaris that originally
contained two
copy mirror volumes to one disk to break the mirrors
causes the
root volume ("rootvol") and swap volume ("swapvol") to
have the
wrong use_type field. It is incorrectly being set to
"fsgen".
This causes the machine to fail to boot after the
restoration has
completed because of the perceived absence of a
root volume.
Workaround:
To resolve this issue,
perform the following procedure:
1) On the
master server, after running Prepare To Restore, run
the
following:
bmrs -o query -r database -t restoreconfigfile
2) Note the name
of the <hex_address>.restore file name for the
client from the output
3) Enter the
following:
bmrc -o pull -r info -client
<client> -source
<hex_address>.restore -dest /tmp/client.restore
4) Edit
/tmp/client.restore and find shell script code for
"rootvol" and "swapvol". Once you find the entries
for
creating those volumes, search for use_type for
each and
change "fsgen" in each to "root" and "swap"
respectively.
5) Enter the
following:
bmrc -o push -r info -c client
-source /tmp/client.restore
-dest
<hex_address>.restore
6) Continue with a normal
restoration.
--------------------------------------------------------------------------------
Etrack
Incident = ET1039048
Description:
Changes were added
that fix nbdevquery and nbdevconfig parsing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1041354
Description:
A change was made to
correct a usage statement (error message).
--------------------------------------------------------------------------------
Etrack
Incident = ET1046330
Description:
The -media_server
option is no longer required to create a
direct-attached
storage server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1050492
Description:
A usage message
showed an incorrect default for the
-creatests operation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1076912
Description:
Added the new -EMM
option to the nbdevquery command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1096261
Description:
Changes were made to
enhance the DSM logging performance.
--------------------------------------------------------------------------------
Etrack
Incident = ET1003906
Description:
Shutdown of the
NetBackup database (NBDB) and BMRDB databases
was prevented if
the vxdbms.conf file did not exist. This caused
bprecover
from a cold catalog backup to fail. This issue has
been
fixed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088607
Description:
Implemented SCSI3
Persistent Reservation on a SharedDisk LUN to
avoid data
curruption.
--------------------------------------------------------------------------------
Etrack
Incident = ET1094608
Description:
Importing EMC
Symmetrix Meta Luns would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100617
Associated Primary Etrack = ET1091665
Titan
cases: 290-823-681
Description:
NetBackup Service
Layer (NBSL) failed to terminate using the
"netbackup" script
or "nbsl -terminate" command after starting
with an "at"
command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102574
Description:
In certain
situations, the Global Unique Identifier (GUID) for
the primary
volume changed during the hardware volume rollback
processing
in VxFI. The new volume name is properly mounted
during the
rollback processing, however, subsequent attempts to
restore to
this volume using a file copy-back results in a corrupted
mount
point.
--------------------------------------------------------------------------------
Etrack
Incident = ET1059862
Associated Primary Etrack = ET1056231
Titan
cases: 240-512-525
Description:
bprecover fails
if the executing user never launches the NetBackup-
Java
Administration Console. It fails because
the
user_ops/<username>/jobs does not exist unless the
Java Administration
Console was started. bprecover now
checks that this directory exists
for the user and creates it
if necessary.
Workaround:
To avoid this issue, launch
the NetBackup-Java Administration
Console and then run
bprecover.
--------------------------------------------------------------------------------
Etrack
Incident = ET1098378
Description:
Span requests may
fail with an error code 4000002. This occurred
because the
storage unit (STU) count was incorrectly decremented.
--------------------------------------------------------------------------------
Etrack
Incident = ET1094236
Associated Primary Etrack = ET596413
Titan
cases: 280548990
Description:
BMR did not
function correctly when AIX and HP-UX clients were
utilizing
EMC Powerpath disks.
--------------------------------------------------------------------------------
Etrack
Incident = ET1047276
Associated Primary Etrack = ET1044565
Titan
cases: 290-777-895
Description:
After catalog
recovery, the Sybase ASA server name that was
stored in the
NetBackup configuration files was checked to make
sure that all
copies were consistent with each other.
--------------------------------------------------------------------------------
Etrack
Incident = ET1061031
Description:
A Sig Sched call was
not thread safe.
--------------------------------------------------------------------------------
Etrack
Incident = ET1090451
Description:
Added support for
mailbox-level backup and restore for Exchange 2007.
--------------------------------------------------------------------------------
Etrack
Incident = ET1079108
Associated Primary Etrack = ET1074555
Titan
cases: 220-100-495
Description:
As per NetBackup
Vault Administrator's Guide, the output of the
Pick List for
Robot should be sorted by the media ID. In the
reported
problem, the output was sorted by slot ID. This fix
ensures
that output of the Pick List for Robot adheres to what
is
documented in the Vault Administrator's Guide.
--------------------------------------------------------------------------------
Etrack
Incident = ET1070220
Description:
A duplication job for
multiple images would terminates with a
"STUs not available"
error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1104856
Associated Primary Etrack = ET1091014
Titan
cases: 281-141-577
Description:
With a TLH
library, In-use tapes were not being flagged as
"Not Ejected"
in the Picking List Report. A change was made
that ensures that
In-use tapes are not marked as ejected.
--------------------------------------------------------------------------------
Etrack
Incident = ET1005055
Description:
Added support for
SharePoint 2007 and Windows SharePoint
Server (WSS) 3.0.
Additional Notes:
Use the Microsoft SharePoint
Directive "MS SharePoint - 2003"
for SharePoint 2007.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100685
Description:
When attempting to
perform a full VM restore the newly entered staging
location
did not take effect. A problem existed when writing the
restore
"rename" file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100697
Description:
Currently the VMWare
framework does not support overwriting
existing Virtual
machines (VMs). Hence these options have been
removed from the
RestoreDialog options.
--------------------------------------------------------------------------------
Etrack
Incident = ET1056259
Description:
During a duplication
job of multiple images and after a
successful duplication of
the first image, if all the drives are
in use by the same job,
then the duplication hangs forever
waiting for drives.
--------------------------------------------------------------------------------
Etrack
Incident = ET1104423
Description:
Fixed the Windows
2003 SAN Client Fibre Transport device discovery
on some Emulex
FC adapters.
The SAN Client would fail to
discover Fibre Transport devices and
would report an
IO_DEVICE_ERROR from DeviceDiscovery when viewed
using the
following command on the affected client machines.
vxlogview -o 200 -i 200
Additional Notes:
Similar changes were made to both the Windows client and
the
various Fibre Transport Media Server to resolve this
issue.
WARNING: If you update any FT Media
Server with this Release Update,
you must update all of the
Windows SAN Clients with this pack.
WARNING:
If you update any Windows SAN Client with this Release
Update,
you must update all of the FT Media Servers with this pack
and
all of the other Windows SAN Clients.
--------------------------------------------------------------------------------
Etrack
Incident = ET1080484
Description:
The Disk Polling
Service(DPS) calls into the Resource Event
Manager (REM) with
capacity update information that can take a
long time in a
heavily loaded or large system. Such blocking calls
could cause
communication errors or down media servers for disk
activity.
--------------------------------------------------------------------------------
Etrack
Incident = ET1103810
Description:
Extend NDMP onto
HPIA64, Solaris Opteron, Windows AMD64
--------------------------------------------------------------------------------
Etrack
Incident = ET1068028
Description:
Recovery Assistant
fails to restore the configuration database (DB)
during a
Disaster Recovery (DR) scenario.
Workaround:
To avoid
this issue, specify the -s and -e, start and end date
options
when invoking the Recovery Assistant.
--------------------------------------------------------------------------------
Etrack
Incident = ET1079531 ET1118300
Description:
Added
support of Exchange 2007 in a VCS 5.0 cluster.
--------------------------------------------------------------------------------
Etrack
Incident = ET1077695
Associated Primary Etrack = ET936099
Titan
cases: 220-084-917 220-097-471
Description:
Changes have been added to resolve some issues that caused
the
NetBackup Resource Broker (nbrb) to hang.
--------------------------------------------------------------------------------
Etrack
Incident = ET1092075
Description:
The VMware frozen
image method (FIM) was logging the Virtual
Center password when
a snapshot was created.
Workaround:
This issue only
occurs if Verbose is set to 3 and the bpfis
log directory
exists.
--------------------------------------------------------------------------------
Etrack
Incident = ET1096284
Description:
VMware backups hung
when multiplexed.
Workaround:
To avoid this issue,
turn off multiplexing for VMware policies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102886
Description:
This Release Update
contains support for the new SPR (SCSI3
Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack
Incident = ET1072317
Description:
The format of EMC
Clariion LUNs would fail if the hostname was
not exactly same
as was registered on the Clarrion array because
the logic of
the hostname was case sensitive. A change has been
to ensure
the hostname comparison logic is no longer case
sensitive.
--------------------------------------------------------------------------------
Etrack
Incident = ET1110605
Associated Primary Etrack = ET1094524
Titan
cases: 240-610-300
Description:
If