Release Update NB_6.5.3.hpia64.tar provides fixes for Veritas NetBackup (tm) Enterprise Server / Server 6.5 on Itanium 64bit HP-UX servers. NetBackup UNIX Add-on products, Database Agents and Java GUI have separate Release Updates.
Details:
THIS FILE HAS BEEN UPDATED! PLEASE CLICK HERE TO GET THE LATEST VERSION OF THE FILE
NB 6.5 Pack NB_6.5.3
README November
10, 2008
Requirement: NB_CLT_6.5.3
Corequirement:
NB_BMR_6.5.3
Directives: NBDB_Upgrade NBDB_Recover
SeqNumber:
20080731
================================================================================
This
Release Update provides fixes for Veritas NetBackup (tm) UNIX
servers.
NetBackup UNIX Add-on products, Database Agents, and the Java
Interface have
separate Release Updates.
The UNIX CLT Release Update,
which is required to be installed with this server
update, contains a full
replacement of all client binaries for all platforms.
The local CLT binaries
for this server may require as much as 100MB of free
space in the /usr
partition to install, depending on platform. If client
binaries are
being loaded on a server to be pushed to clients, as much as 400MB
of free
space may be required in the /usr partition.
================================================================================
=================
PACK
DEPENDENCIES
=================
-- NB_CLT_6.5.3_<6
digit number>.tar must be installed before this
Release Update is
installed.
-- Only if Bare Metal Restore is installed,
NB_BMR_6.5.3_<6 digit
number>.<platform>.tar must be installed after
this Release Update is
installed.
-- Installation of this Release Update requires
version 1.6.4.14.4.2
of the NB_update.install
script.
-- Deliverables for the agents or options such as
DB2, Oracle, Veritas
Storage Migrator (tm) (VSM)
do not always change between patches and
could
result in a patch not being delivered. When upgrading or
patching
client software, any agent software must
be upgraded or patched to the
latest or matching
level at the same time as the client software.
-- Added
support for multiple ACSLS servers to Windows. This
requires
all Windows ACS customers upgrade to
SUN/STK Libattach version 1.4.1.
I. NEW FEATURES AND
PLATFORM PROLIFERATIONS
Platform
Proliferations
New Features and
Enhancements
II. KNOWN ISSUES
III. DOWNLOAD
INSTRUCTIONS
IV. INSTALLATION
INSTRUCTIONS
V. UNINSTALL INSTRUCTIONS
VI. CURRENT
RELEASE UPDATE INDEX
VII. RELEASE UPDATE
CONTENT
Conventions
Current Release
Update
NB_6.5.3
Release Update
History
NB_6.5.2
NB_6.5.1
============================================
I. NEW
FEATURES AND PLATFORM
PROLIFERATIONS
============================================
This section
contains subsections that describes the new UNIX and Windows
features and
platform proliferations that are being released in NetBackup 6.5.3.
In
addition, this section contains subsections that describe the features and
proliferations that were released in previous NetBackup Release
Updates.
--------------------------------
Current Platform
Proliferations:
--------------------------------
The following platform
proliferations were announced in the NetBackup 6.5.3.
+ Added
support for Informix on Red Hat 4, 32 and 64 bit platforms. Also
added
support for Informix on Red Hat 5, 32 and 64 bit
platforms.
+ Added support for SQL 2008 on Windows 2008, 64-bit
platforms.
+ Added support VCB 1.5 support for
VMWare.
----------------------------------------
NetBackup
6.5.2 Platform
Proliferations:
----------------------------------------
The following
platform proliferations were announced in the NetBackup
6.5.2.
+ The release adds support for the following Windows
platforms.
- NetBackup media server support for Windows 2008
X64
- NetBackup client support for Windows 2008
X64
- NetBackup client support for Windows 2008
X86
+ This release adds support for Mac OS X 10.5 Client on Apple
and MacIntosh
platforms.
+ This release adds support for
AIX 6.1 Client on IBM platforms.
+ This release adds support for
OpenAFS 1.4.4 Client on Solaris 8.
+ This release adds support for
HP-UX 11.31 for NetBackup Access Control (NBAC).
+ Support has been
added for the following Linux releases for SharedDisk media
servers:
- Red Hat 4.0 Update 5 on Intel/AMD x86 and x64
- SuSE 9 SP 3 on Intel/AMD x86 and x64
This Linux
support includes the following limitations:
- Device mapper
multipath is supported on Red Hat Enterprise Linux 4
update 5 only.
- If device mapper multipathing is configured
for a LUN, LUN formatting
using Veritas Storage
Foundation is not supported.
- EMC PowerPath with Veritas
Storage Foundation is supported with Storage
Foundation
5.0mp2rp1 and later.
+ For the new Exchange Instant Recovery
feature, when using Veritas Storage
Foundation for Windows (SFW), the
minimum software level is SFW 5.0.
+ The BMR master server is now
supported on following two new platforms:
- Windows 2003 X64
platform
- HP-UX 11.23 PARISC
+ This release
provides support the following QLogic HBAs for Fibre Transport
media
servers:
- QLA2460 and QLA2462 (PCI-X)
-
QLE2460 and QLE2462
(PCI-e)
----------------------------------------
NetBackup 6.5.1
Platform Proliferations:
----------------------------------------
The
following platform proliferations were announced in the NetBackup
6.5.1.
+ Microsoft Office SharePoint Server (MOSS) 2007 and Windows
SharePoint
Services (WSS) 3.0 (For more information about this
proliferation refer to
the New Features
subsection.)
+ Microsoft Exchange 2007 proliferations that adds
mailbox, Snapshot client,
and VCS support. (For more information
about this proliferation refer to
the New Features
subsection.)
+ Added master and media server support for the Red
Hat Enterprise
Linux 5.0 Intel x64 operating
system.
+ Added master and media server support for the HP-UX 11i
v3 (11.31)
operating system. (NBAC is not supported on this platform,
in this release.)
+ Added NDMP support for HP-UX IA64, Solaris x64,
and Windows 2003 x64
operating systems.
+ Added support
for 64-bit SLES 9 SP3 x86_64 as a Fibre Transport Media
Server.
+ Added support for 64-bit Red Hat 4 update 5 x86_64 as a
Fibre Transport Media
Server (Note: Red Hat 4 update 3 x86_64 was
supported in NetBackup 6.5 GA
however, it did not support quad core
machines).
+ Added Windows 2003 x64 Snapshot client and CLARiiON
array support. This
includes Instant Recovery (IR) for the SQL server
on a Windows VSS platform.
+ Added SAN Client support for HP-UX
11.31 PA-RISC and IA-64 operating
systems.
--------------------------------------
Current New
Features and Enhancements:
--------------------------------------
This
Release Update contains the following new features and
enhancements. For
more information about any new feature contained in
this release, refer to the
NetBackup 6.5.3 Documentation Updates document
contained in the following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/305408
+ NetBackup
Exchange Granular Recovery
NetBackup 6.5.3 includes the ability
to restore Exchange mailboxes, folders,
and messages from a storage
group or database backup. This type of backup
can serve both kinds of
recovery situations: from the same backup image you
can choose either
to restore whole storage groups and databases or you can
select
individual items within mailboxes.
+ The administrator can
customize how the Storage Lifecycle Manager (nbstserv)
runs
duplication jobs by creating a LIFECYCLE_PARAMETERS file and adding
specific parameters. (See Chapter 5 in the 6.5 Administrator's Guide, Vol.
I,
for complete setup instructions.)
The following
parameters were added since 6.5.
DUPLICATION_SESSION_INTERVAL_MINUTES
Indicates how
frequently nbstserv starts a duplication session. During
a
duplication session, NetBackup looks for completed
backups on backup
storage destinations and decides
whether or not it is time to start a new
duplication
job.
Default: 5 minutes. Minimum: 1 minute.
Syntax: DUPLICATION_SESSION_INTERVAL_MINUTES
5
IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS
All copies must be completed in a lifecycle. If
necessary, NetBackup
initially tries three times to
duplicate an image to a duplication
destination. This
prevents NetBackup from retrying too frequently.
If,
after three tries, the copy is still unsuccessful,
this parameter indicates
how long NetBackup waits before
an image copy is added to the next
duplication job. (The
frequency is determined by
the
DUPLICATION_SESSION_INTERVAL_MINUTES
parameter.)
The NetBackup administrator may need
more than two hours (the default) to
solve the problem.
Alternatively, the administrator can
temporarily
de-activate a lifecycle using
nbstlutil.
Default: 2 hours. Minimum: 1 hour.
Syntax: IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS
2
The following parameters have been added to help the lifecycle
run duplication
jobs as efficiently as possible. They are
similar to existing parameters but
indicate the size in gigabytes
instead of kilobytes:
MIN_GB_SIZE_PER_DUPLICATION_JOB
Use this parameter (similar to
MIN_KB_SIZE_PER_DUPLICATION_JOB, introduced
in 6.5) to
indicate the size that the batch of images should reach
before
one duplication job is run for the entire
batch. The lifecycle does not
request a
duplication job until either:
- The aggregate size
of the images in a batch reaches the minimum size
as
indicated by this parameter,
or
- The MAX_MINUTES_TIL_FORCE_SMALL_DUPLICATION_JOB
time has passed. This
parameter determines the
maximum time between batch
requests.
Default: 8
gigabytes. Syntax: MIN_GB_SIZE_PER_DUPLICATION_JOB 8
MAX_GB_SIZE_PER_DUPLICATION_JOB
Use this parameter
(similar to MAX_KB_SIZE_PER_DUPLICATION_JOB,
introduced
in 6.5) to indicate how large the batch of images is allowed
to
grow. When the size reaches the size as indicated by
this parameter, no
more images are added to the
batch. Default: 25
gigabytes.
Syntax: MAX_GB_SIZE_PER_DUPLICATION_JOB
25
Notes about MIN_GB_SIZE_PER_DUPLICATION_JOB /
MAX_GB_SIZE_PER_DUPLICATION_JOB:
- Use either the KB or
the GB version of these parameters, but not both.
- If
only one MAX or one MIN parameter is specified, the other uses
the
default value for that
parameter.
----------------------------------------------
NetBackup
6.5.2 New Features and
Enhancements:
----------------------------------------------
The following
features and enhancements were introduced in NetBackup 6.5.2. For
more
information about any of the features introduced in that release, refer
to
the NetBackup 6.5.2 Documentation Updates document contained in the
following
TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/302438
+ An
enhancement has been made within Enhanced Staging to compute the
maximum number of concurrent jobs for storage groups more precisely.
Previously, Enhanced Staging used a hard-coded number to determine the
maximum
number of concurrent jobs for a storage
group.
+ This feature implements fast object positioning for
NBBSAGetMultipleObject
API restores. Fast object positioning improves
restore performance by
enabling XBSA to position the media server to
the exact location of an
object in an image. This enables XBSA to
restore the object without having
to read through the entire image.
+ This release of NetBackup provides enhanced file-based
checkpointing for the
SQL Server. For example, changes to the
NetBackup for SQL Server framework
makes it possible to resume
partially completed backups. In addition, you can
use the SQL Server
database to recover a database to a new location from a
set that does
not include a full database backup image. (In earlier versions,
only
those sets that included a full database backup image was supported.)
And finally, improvements were made that reduce the work-loss
impact to the
SQL Server database recovery by making recoveries
possible through a series
of restores rather than a monolithic
restore operation.
+ Activity Monitor displays job state
details
This Release contains changes to the column layout in the
Jobs
view of the Activity Monitor. The columns are not displayed as
per the layout
preferences that you may have specified for the
earlier releases. Two new
columns named State Details and
Priority have been added to the Jobs view.
The State Details column
is displayed by default and indicates specific
reasons why a job is
queued or is not progressing. It also lists the backup
resource
or condition for which the job is waiting. The Priority column
is
hidden by default and indicates the current relative priority of a
job to
obtain backup resources.
+ Reverse Host Name
Lookup
The domain name system (DNS) reverse host name lookup is used
to determine
what host and domain name are indicated by a given IP
address. In previous
releases, NetBackup required that reverse host
name lookup was working to
determine that a connection to a host came
from a recognizable server.
Some administrators cannot or do not
want to configure their DNS server for
reverse host name lookup. For
these environments, NetBackup now allows the
configuration of Reverse
Host Name Lookup as a master server, media server,
or client host
property in order to allow, restrict, or prohibit reverse host
name
lookup.
+ New Job Priority defaults and overrides
In
previous releases, the job priority was set only in the policy
configuration using the Job Priority setting. The administrator was not
able
to specify a job priority for job types other than backups. In
this release,
administrators have greater flexibility and control
over the priority of a
job. In addition, administrators can set the
priority of a job from multiple
locations in the NetBackup
Administration Console, from the Backup, Archive,
and Restore client
interface, and from the command line. This capability
improves the
usability and consistency of NetBackup's job priority scheme.
This release introduces the following additions for setting and changing
the
priority of a job:
- The ability to configure default
job priorities for different job
types in the new Default Job
Priorities master server host properties.
- The ability to
dynamically change the job priority of a queued or an
active
job that waits for resources in the Activity Monitor.
- The ability
to set the priority for a media content job in the Reports
utility.
- The ability to set the job priority for import, verify,
and duplicate
jobs in the Catalog utility. The ability to
specify the job priority
for restore jobs in the Backup,
Archive, and Restore client interface.
- The ability to change job
priorities in the bpadm and the bp interfaces.
- The ability to
specify the job priority from the command line.
+ Data at Rest Key
Management Service (KMS)
The KMS feature is a master server-based
symmetric key management service that
manages symmetric cryptography
keys for tape drives that conform to the
T10 standard (i.e.
LTO4).
+ Multiple Copy Synthetic Backups
The
Multiple Copy Synthetic Backups feature introduces the capability to
read
remote, non-primary source images to produce a second synthetic
copy in
remote storage.
This feature provides the
following benefits:
- This feature eliminates the bandwidth cost of
copying synthetic full
backups to another site. Instead of
duplicating a local synthetic full
backup to a remote site to
produce a second copy, it is more efficient to
produce the
second copy by using data movements only at the remote site.
-
This feature provides an efficient method to establish a dual-copy
disaster
recovery scheme for NetBackup backup
images.
+ AdvancedDisk storage option
This release
contains new features that enable the user to choose which machines
can be used for restores and duplications. The following list describes
the
added capabilities that this feature offers.
-
AdvancedDisk supports storage access by more than one media server.
- AdvancedDisk supports specification of preferred or required
media
servers for restore and duplication operations.
This new capability
replaces the
FORCE_RESTORE_MEDIA_SERVER option.
+ SharedDisk storage
option
The SharedDisk documentation in the Veritas NetBackup 6.5.2
Documentation
Updates document packaged with this release supercedes
the SharedDisk
documentation in the NetBackup 6.5 and 6.5.1 versions
of the NetBackup
Shared Storage Guide. The Veritas NetBackup 6.5.2
Documentation Updates
document contained in the following TechNote on
the Symantec Support Web
site.
(http://entsupport.symantec.com/docs/302438)
With this release,
the SharedDisk feature enables you do the following:
- Specify
preferred or required media servers for restore and
duplication
operations. This new capability replaces the
FORCE_RESTORE_MEDIA_SERVER
option. This capability
provides the following benefits:
- Offloads the workload
of restores from the servers that perform
the
backups.
- Directs
the duplication traffic to specific storage servers.
- Use
either LUN masking or SCSI persistent reserve for exclusive
volume
access on the storage arrays.
+ Added SCSI
persistent reservation support for SharedDisk on Redhat 4.0
Update
5.
+ Added SCSI persistent reservation support for SharedDisk on
SuSE 9 SP 3.
+ SAN Client and Fibre Transport
The
following list introduces the new features and capabilities for SAN
client and Fibre Transport in this release.
- You can use tape as
a storage destination for the SAN Client and Fibre
Transport
feature.
- On Solaris systems, NetBackup 6.5.2 detects the PCI bus
and only allows
ports on one bus to be used for target mode,
as follows:
- The first choice is the bus with the most 2312
target mode ports.
- If there are no 2312 target mode ports,
the bus with the most 24xx
target mode ports is
used.
- Target mode ports on other buses are not
used.
- This release will now support the following QLogic HBAs for
Fibre
Transport media servers:
- QLA2460 and
QLA2462 (PCI-X)
- QLE2460 and QLE2462
(PCI-e)
+ NetBackup for Microsoft Exchange
- Backups of
the Exchange 2007 passive VSS writer. With Exchange 2007,
Microsoft introduced a new concept for Exchange that included the
mirroring
(replicating) of Exchange databases and logs to
either a local server with
replication enabled (LCR) or to a
passive node of a Microsoft cluster with
replication enabled
(CCR). The only supported backup interface to this
replicated data is the "new" VSS passive writer that is
automatically
installed in either of these replication models.
This NetBackup feature
allows the user to select what VSS
writer is backed up from the Host
Properties for the Client.
The client seamlessly backs up and catalogs as
if it were a
local VSS backup.
- Exchange 2007 enhancements to consistency
checks. Beginning with 6.5.2,
NetBackup uses the Microsoft API
to check the consistency of databases and
transaction logs and
to provide additional details.
To take advantage of the
Exchange 2007 consistency checks with the Microsoft
API with a
VSS off-host backup, the Exchange Management Console must be
installed on the off-host client.
- Ability to automatically
redirect a VSS restore to the Exchange 2007
recovery storage
group (RSG).
- Instant recovery for Exchange 2003 and later. This
feature enables the
recovery of storage groups and databases
from a snapshot. These snapshots
can also be staged to
tape.
- Additional information on the 6.5.2 version of the
NetBackup for Exchange
agent is
available.
+ NetBackup for Microsoft SharePoint Portal
Server
- Document-level restores of MOSS 2007 & WSS
3.0.
- Support for SharePoint 2007 document restore from a database
backup.
- Support for Microsoft SQL 2008.
- Support for
64-bit versions of SQL Server.
- Additional information on the 6.5.2
version of the NetBackup for SharePoint
Portal Server agent is
available.
+ NetBackup for Microsoft SQL Server
-
Support for Microsoft SQL Server 2008.
- Support for the backup and
restore data contained in the SQL Server
filestream data type.
The filestream data type allows the user to manag
file system
data using SQL Server.
- SQL Server file-based
checkpoint/restart.
+ NetBackup for Oracle (Support for Oracle
11g)
NetBackup 6.5.2 supports backups and restores of Oracle 11g.
This includes
support for Oracle advanced data compression and Oracle
data pump.
For instructions on linking the Oracle Recovery
Manager (RMAN) with NetBackup,
refer to the appropriate procedure for
your platform and Oracle 9i or later
or for Oracle 10g and
later.
The information in the Appendix "Oracle 9i and 10g Real
Application Clusters"
also applies to Oracle
11g.
+ Storage Lifecycle Policy destination configuration
changes
This release introduces several configuration changes for
storage lifecycle
policy storage destinations. The changes appear in
the Storage Destination
dialog box and are as follows:
- The new Snapshot destination type is available when the Snapshot
Client
option is installed.
- The Alternate read
server selection is available only for duplication
destinations.
- The Preserve multiplexing option is available for
multiplexed source images.
+ Database Administration Tool for
NetBackup Relational Databases
The NetBackup relational database and
Bare Metal Restore database in
NetBackup 6.0 and 6.5 used Sybase
Adaptive Server Anywhere (ASA). (Also
known as SQL Anywhere.)
NetBackup 6.0 and 6.5 included command line utilities
to administer
the databases. NetBackup 6.5.2 contains a tool that makes it
easier
for administrators to perform database administration tasks.
The
Database Administration tool for NetBackup databases is a
stand-alone,
interactive, menu-driven tool available on both UNIX and
Windows:
- On UNIX, the tool has a menu-user interface, similar
to the bpadm tool.
- On Windows, the tool has a graphical user
interface. The tool is based on
existing command
lines.
The tool, on both UNIX and Windows, provides a way for the
administrator to
perform many actions. For a list of these
actions and more information about
this new feature, refer again to
the NetBackup 6.5.2 Documentation Updates
document.
+ How to configure and use NetBackup for
VMware
NetBackup for VMware provides backup and restore of the VMware
virtual
machines that run on VMware ESX servers. NetBackup for VMware
takes advantage
of VMware Consolidated Backup (VCB) technology. The
backup process is
off-loaded from the ESX server to a separate host
that is called the VMware
backup proxy server.
The
NetBackup 6.5.2 Documentation Updates document contains a chapter that
describes this feature in detail as well as how to configure
NetBackup for
WMware.
+ Snapshot client
features
Snapshot features contained in this release of NetBackup
are:
- Storage lifecycle policies with Instant Recovery
snapshots
Instant Recovery snapshot-based backups to the types
of images that
NetBackup can manage with lifecycle policies.
The Instant Recovery feature
makes snapshots available for
quick data recovery from disk. Lifecycle
policies support a
lifecycle storage plan for the storage unit copies made
during
an Instant Recovery backup.
- NetBackup and Continuous Data
Protection (CDP)
CDP dramatically changes the data protection
focus by continuously
safeguarding all changes to important
data. CDP increases the available
recovery point
granularity.
- New disk array snapshot methods in
6.5.2
The array snapshot methods contained in this release
take advantage of
high-speed mirroring and other snapshot
capabilities that are provided by
the arrays. The following
list shows the new snapshot methods introduced in
this
release.
-
Hitachi_CopyOnWrite
-
Hitachi_ShadowImage
-
IBM_DiskStorage_FlashCopy
-
IBM_StorageManager_FlashCopy
- VMware raw device mode
(RDM)
VMware's raw device mapping mode (RDM) allows a VMware
virtual machine to
directly access raw physical disks. With
raw device mapping, a VMware
virtual machine can use large
storage devices such as disk arrays. The
arrays can be locally
attached to the ESX server or configured on a Fibre
Channel
SAN.
+ This release adds coexistence support for clients that
utilize EMC Powerpath
devices. Bare Metal Restore will not
re-create or restore volumes or
filesystems that reside on EMC
Powerpath devices. The following is a summary
of expected behaviour
when backing up and restoring EMC Powerpath clients
with Bare Metal
Restore:
- During backup, the configuration that is
imported will have all
references to EMC Powerpath
pseudo-device names removed and replaced
with the first
active physical disk in the EMC Powerpath configuration.
This is applicable for all UNIX and Linux platforms.
For Windows platforms,
pseudo device naming convention
matches to native device naming convention
and only
pseudo device entry is maintained in the configuration.
- The physical disk(s) chosen to represent the EMC Powerpath
configuration
will be "Restricted" from restoration.
- The physical disk(s) chosen to represent the EMC Powerpath
configuration
will not be allowed to be unrestricted
during Dissimilar Disk Restore
(DDR) and Dissimilar System
Restore (DSR) mapping operations.
- The filesystems,
volumes and volume groups (if applicable)
originally
resident on EMC Powerpath devices can be
mapped to non-EMC Powerpath
devices for restoration.
- Resources (disk groups and volume groups) originally
configured on
EMC Powerpath devices will not
automatically be imported and may not be
available in
the post-restore environment. Depending on the
operating
system, volume manager and Host Bus Adapter
(HBA) in use will determine
whether the resource is
automatically available after restoration has
completed. If the resource is not available, it
will need to be either
imported by hand or made
available via the external procedure feature of
BMR if
automation is desired.
- For Windows platforms, Symantec's
volume manager shipped with Storage
Foundation for Windows
(SFW) is not supported with the EMC Powerpath
configured
disks in this release and is planned for a future release.
+ The
NBSU utility has been upgraded to include the following new features
and capabilities. In addition, this release contains the latest
version
which is 1.2.6.
- NBSU now detects DNS alias
hostnames.
- Hostname checks for the etc/hosts, etc/lmhosts, NIS and
NISplus will now
detect and use the associated IP
addresses.
- Enhancements were made to the nbsu.exe Windows
file-property values with
additional Symantec-specific
information.
+ The release contains the following changes and
enhancements to the High
Availability Guide.
-
Configuring the Key Management Service (KMS) for monitoring
-
Clustered media servers on Windows 2008
- Changes to the
bpclusterutil command for UNIX and Windows platforms
+ Many of the
preceding features contained additional commands as well as
new
options to existing commands. These new options and commands have
been
documented in the Commands chapter of the NetBackup 6.5.2
Documentation
Updates document.
+ The following
procedure should have been included in the Veritas NetBackup
Shared
Storage Guide that was released with the NetBackup 6.5 GA.
BasicDisk storage units and Windows UNC
Beginning with the
NetBackup 6.5 release, if you use Windows Universal Naming
Convention
(UNC) pathnames to specify BasicDisk storage, you must configure
the
following NetBackup services on the NetBackup media server to use the
same credentials:
- The NetBackup Remote Manager and Monitor
Service
- The NetBackup Client Service
If the
services do not use the same credentials, NetBackup marks BasicDisk
storage units that have UNC pathnames as DOWN.
To configure
NetBackup services credentials
1. In Windows, open Services in the
Microsoft Management Console.
2. Select one of the following
NetBackup services and open its Properties:
- The
NetBackup Remote Manager and Monitor Service
- The
NetBackup Client Service
3. On the General tab, select Stop to stop
the service.
4. On the Log On tab, select This Account and then enter
valid credentials.
The credentials must allow read and
write access to the storage.
5. On the General tab, select Start to
start the service.
6. Repeat for the other
service.
+ (ET1267896) When performing backups using the new Pure
Deduplication
Option (PDDO) feature, Symantec suggests that users
monitor their shared
memory usage as the number of jobs
increases. The job-size throttling has
been turned off in
NetBackup 6.5.2 to allow more PDDO backups to run
concurrently. Please consult your NetBackup Performance Tuning Guide
for
additional information on NetBackup tuning parameters affecting
shared memory
usage.
+ Enabling Multiple Robotic Paths
for Highly Available Tape Libraries
This release
contains a new feature that allows a user to enable multiple
robotic
paths to achieve high availability for NetBackup TLD type tape
libraries. This feature enables the use of multiple paths from a single
media
server to the tape robot. For more information about this
feature, refer to
the following TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/303942
+ A
new option has been added to the Disk Group Mapping Utility dialog of
the
BMR mapping wizard.
For AIX and HP-UX, the option
is called Simplify volume group.
For VxVM, the option is called
Simplify disk group.
For Solaris Volume Manager, the option is called
Simplify disk set.
This option is being added to the table of
selection items for the dialog.
The description of this option is as
follows:
Select this option to force the creation of the volume
group (AIX and HP-UX),
disk group (VxVM), or disk set (Solaris Volume
Manager) and set the number of
copies and stripes in all the mapped
volumes to 1. Use this option to map all
volumes as concatenated
volumes onto a disk.
This option is only available if you select
the Automatically map volumes in
this volume group option on this
page.
----------------------------------------------
NetBackup
6.5.1 New Features and
Enhancements:
----------------------------------------------
The following
features and enhancements were introduced in NetBackup 6.5.1.
+ For
Solaris systems, you can now use SCSI persistent reservations for
exclusive LUN access control for disk arrays used with the SharedDisk
feature. For more information, see the following Symantec
TechNote:
http://entsupport.symantec.com/docs/293321
+ Added
support for Microsoft Office SharePoint Server (MOSS) 2007 and
Windows
SharePoint Services (WSS) 3.0
- NetBackup 6.5.1 supports Microsoft Office SharePoint Server (MOSS)
2007
and Windows SharePoint Services (WSS) 3.0.
- MOSS 2007 standalone, federated, 32-bit and
64-bit with SQL 2005 or
SQL Express. Shared
Services configuration protection is supported
within the same farm.
- WSS 3.0 standalone,
federated, 32-bit and 64-bit with SQL 2005 or
SQL Express.
- There are additional requirements if you
want to perform document-level
restores with SharePoint
Portal Server 2003 and a 64-bit OS. You need to
upgrade
to Windows 2003 R2 and install the Software Development Kit
(SDK)
for SUA available from Microsoft. SUA is the
Subsystem for UNIX-based
Applications.
- Document-level restores of MOSS 2007 & WSS 3.0 are not supported
in
NetBackup 6.5.1. This functionality will be available
in a future release.
For further information on how to use
NetBackup with MOSS 2007 and WSS 3.0,
refer to the following TechNote
on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/292586
+ The
following enhancements made to the NetBackup for Microsoft
Exchange:
- Exchange 2007 mailbox-level backups and
restores
This release supports mailbox-level backups
of Exchange 2007. This
includes the same
functionality as in previous versions of NetBackup
for
Exchange, except an additional Microsoft package is
required.
Download and install the Microsoft
Exchange Server MAPI Client and
Collaboration Data
Objects package. Version 6.05.7888 or higher
is
required. You can find this package at the
following Web site:
http://www.microsoft.com/downloads/
To run mailbox
backups and restores, you must create a user account
for
the NetBackup Client Service. The process is
different for Exchange 2007
than for earlier versions of
Exchange. Refer to the TechNote, Continued
support for
Microsoft Exchange 2007 on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/292587
- Exchange 2007 VSS support
This release update
supports Snapshot Client backups of Exchange 2007.
This
includes off-host backups and the selection of the VSS provider,
as
with Exchange 2003 in previous versions of NetBackup.
To successfully
perform backups using the VSS method,
you must apply two hotfixes.
- For Exchange
2003 and Exchange 2007 You must apply the
following
SFW 5.0 hotfix on all systems where a
Snapshot Client backup occurs.
The hotfix can be
obtained by calling Symantec Support. This
hotfix
is also included in the SFW/SFW-HA 5.0
MP1 release. See the following
TechNote for more
information.
http://entsupport.symantec.com/docs/287298
- If
you have Exchange 2007 and VxVM 5.0 and use the VSS off-host
method,
you must also apply the following
hotfix.
http://entsupport.symantec.com/docs/292544
- With Exchange 2007, NetBackup 6.5.1 supports the redirection of a
VSS
backup image to a recovery storage group (RSG) or
another alternate
storage group. As of NetBackup
6.5.1, you can only redirect the restore
of an entire
storage group (including the RSG) if it contains only
one
database.
For more
information on this type of restore, see the TechNote
Continued
support for Microsoft Exchange
2007.
http://entsupport.symantec.com/docs/292587
- This release
allows for off-host snapshot backups of uncommitted logs only.
- Support for Exchange 2007 in Veritas Cluster Server (VCS)
environments.
A patch is required. See the following
TechNote for more information:
http://entsupport.symantec.com/docs/288625.htm
- In a
future release the Exchange agent will support instant recovery
for
Exchange 2003 and later. This feature enables the
recovery of storage
groups and databases from a
snapshot. These snapshots can also be staged
to
tape.
+ The release includes a new NetBackup for VMware that
provides backup and
restore of VMware virtual machines that run on
VMware ESX servers. NetBackup
for VMware uses the VMware Consolidated
Backup (VCB) framework.
NetBackup for VMware can back up and
restore individual files or the full
virtual machine. Also supports
individual file restore from full Windows
virtual machine backups, by
means of FlashBackup-Windows.
For additional information about
this feature, see the following TechNote
on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/293350
+ The
following enhancement was made to NetBackup Windows FlashBackup.
NetBackup Windows FlashBackup uses VxMS for backup (mapping) and restore
of
NTFS files. A change was made to provide a new VxMS build
that supports the
direct retrieval of security descriptors from the
NTFS Security Descriptor
database in VxMS.
+ This
release adds coexistence support for clients that are utilize
EMC
Powerpath devices. Bare Metal Restore will not re-create or
restore
volumes or file systems that reside on EMC Powerpath devices.
The following
is a summary of expected behavior when backing up and
restoring
EMC Powerpath clients with Bare Metal Restore:
- During backup, the configuration that is imported will have
all
references to EMC Powerpath pseudo-device names
removed and replaced
with the first active physical disk
in the EMC Powerpath configuration.
- The physical disk(s)
chosen to represent the EMC Powerpath configuration
will
be "Restricted" from restoration.
- The physical disk(s)
chosen to represent the EMC Powerpath configuration
will
not be allowed to be unrestricted during Dissimilar
System
Restore (DSR) mapping operations.
- The filesystems, volumes and volume groups (if applicable)
originally
resident on EMC Powerpath devices can be
mapped to non-EMC Powerpath
devices for
restoration.
- Resources (disk groups and volume groups)
originally configured on
EMC Powerpath devices will not
automatically be imported and may not be
available in
the post-restore environment. Depending on the
operating
system and volume manager in use will
determine whether the resource is
automatically
available after restoration has completed. If the
resource
is not available, it will need to be either
imported by hand or made
available via the external
procedure feature of BMR if automation is
desired.
This enhancement has been provided on all UNIX and Linux platforms
which
NetBackup currently supports. Support for EMC Powerpath
on Windows platforms
is planned for a future
release.
+ Additional error codes have been created for a NetBackup
SharedDisk. For
detailed information about these errors codes, refer
to the following
TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/288177
+ Symantec
will no longer support TSH robots in the next major release of
NetBackup.
==================
II. KNOWN
ISSUES
==================
This section contains a list of known
issues with this Release Update. These
issues will likely be fixed in future
Release Updates for this version of
NetBackup. The issues below have been
separated in to general groups to make
it easier for you to find the area
that interests you most.
- Platform-specific issues
- Installation,
upgrade, and cluster issues
- NetBackup Access Control issues
- NetBackup
Database Agent issues
- Storage-related issues
- NetBackup user interface
issues
- General NetBackup issues
- General Documentation
issues
Platform-specific
issues:
-------------------------
+ Windows 2008 can only be
administered from a remote system, the user
interface will not allow
local administration.
+ (ET1258372) For Solaris 10 clients
using the NAS_Snapshot snapshot method,
if backup target filesystems
are not mounted explicitly as NFS version 3, the
snapshot directory
on the filer volume will not be accessible through NFS as
required to
support snapshot restore. This may result in failed backups, or
backups that appear to succeed, but are immediately expired during
routine
snapshot image validation. For Solaris 10 clients, filesystem
mount commands
should contain the following
option:
-o vers=3
For
example:
mount -F nfs -o vers=3 file1:/vol/vol2
/mnt
+ Cannot install NetBackup 6.5.2 to a Macintosh computer
running
Mac OS X 10.5 (Leopard). This issue affects PowerPC-
and Intel-based
machines with Mac OS X 10.5.
NetBackup
6.5.2 is a patch release that is meant to upgrade an existing
6.5.x
installation. Attempting to locally install NetBackup 6.5 on a client
running Mac OS X 10.5 will fail. For more information about this issue
and
how to work-around it, refer to the following TechNote on the
Symantec
Support Web site.
http://entsupport.symantec.com/docs/302495
+ (ET1150283) The HP-UX
11.11 patch PHSS_33037 introduced a defect that can
cause
applications to fail at start time. (Please see the HP patch
description for PHSS_33037). This defect can cause the Oracle and DB2
NetBackup agents to fail while executing calls to dlopen.
Users
who are affected by this defect should back out of the patch, or
install the later patch PHSS_35379.
+ (ET1218121) An issue exists
that causes backups of Distributed File
System Replication (DFSR)
data on Windows 2003 R2 systems using
NetBackup 6.5 or 6.5.x to fail
even though a NetBackup Status Code 0
(successful) is
received. A documented workaround exists in
TechNote 290900 on
the Symantec Support Web site. If you have already
implemented this
workaround, please continue to monitor the TechNote for
any changes
that may be added.
See,
http://entsupport.symantec.com/docs/290900
Installation, upgrade, and
cluster issues:
------------------------------------------
+ The
Veritas Private Branch Exchange (PBX) software is installed along
with
Veritas NetBackup 6.5.x Depending on how NetBackup is
installed, PBX may log
messages by default to the UNIX system
logs /var/adm/messages or
/var/adm/syslog, or to the Windows
Event Log. This can cause additional
system logging that the
system administrator may not desire. The messages
written to
the system logs are the same as those written to the PBX logs
(/opt/VRTSpbx/log on UNIX and <install_path>\VxPBX\log on
Windows).
To disable PBX logging to the system or event logs
after NetBackup has been
installed, enter the following
commands:
UNIX:
cd
/opt/VRTSicsco/bin
./vxlogcfg -a -p 50936 -o 103
-s LogToOslog=false
Windows:
cd
<install_path>\VERITAS\VRTSicsco
vxlogcfg
-a -p 50936 -o 103 -s LogToOslog=false
It should not be necessary
to restart PBX for this setting to take effect.
Any future PBX log
information should no longer appear in the system logs.
For more
information about this issue or information on how to disable the
option, refer to the following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/280746
+ (ET1257102) Before you
attempt to install a NetBackup Master Server on a
Tru64 system the
following things must be present on the Tru64 system:
1.
Install the latest Internationalization (I18N) patch
2.
Shared Memory Size greater than 60MB.
If these two criteria are
not met then basic Backups fail with a status 230
and status 89
error, respectively.
+ (ET1269244) When attempting an upgrade, if
Fibre Transport clients or servers
are discovered in the database,
make sure that the appropriate services are
running to avoid
potential issues that could cause the upgrade to fail. Use
nbftconfig -ls and nbftconfig -lc to determine if Fibre Transport clients
or
servers are present.
+ On a media server (stand-alone
or clustered), if the media server system
is shutdown or a failover
occurs while the media server is involved in a
restore operation,
further restore operations involving this media server
will not
function. For more information about this issue, refer to the
following TechNote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/303970
+ (ET1116304) To view
log messages generated by PBX exchange, use the vxlogview
utility
installed by the VRTSicsco package only. Typically, the VRTSicsco
package is installed at "/opt/VRTSicsco" on UNIX systems and
"<CommonProgramFiles>\VERITAS\VRTSicsco" on Windows systems. It is
not
recommended to use the vxlogview utility that is installed by any
other
package because it may give errors due to a
version/architecture mismatch.
+ (ET1380306) The initial PBX
install or version upgrade,
"NetBackup 6.5 ICS 1.4.37.9 for HP",
failed to install or upgrade during a
NetBackup install. It
would fail with the following error.
The platform
type of installics (ICS-HPUX-11.00 CS-HPUX-11.23) does
not
match the platform type of this machine
(ICS-HPUX-11.00).
To resolve this issue, a fix was made to a new
PBX install or version upgrade,
titled, "NetBackup 6.5 ICS 1.4.37.9a
for HP". Note the 'a' in the image name.
The new image is
easily denoted by the existence of the ./platform.txt.old
file.
+ (ET1299390) When the IP resource for a VCS cluster (or any
other cluster
technology) fails (or goes down unexpectedly), the
NetBackup agent is incapable
of determining the state of the master
server. This leads the VCS server to
believe that all NetBackup
services are down when in reality they are up.
To avoid this
issue, perform the following workaround.
1) Use the cluster
technology specific command to offline the NetBackup
resource
group.
2) Ensure that the NetBackup
services are down on all of the nodes in the
cluster.
You can use the bp.kill_all command to shutdown
NetBackup on all of the
inactive nodes.
3)
Bring the NetBackup cluster resource group back online.
NetBackup
Access Control
issues:
--------------------------------
+ (ET1249781) Recovering
NetBackup access management components
If you have
configured NetBackup Access Control (NBAC), your
authentication
and authorization configuration information is
automatically backed up by
the online, hot catalog backup.
Both the Operate and Configure permission sets are
required on the catalog
object in order to successfully backup
and recover NBAC authentication and
authorization
data.
Perform the following procedure to recover the
NetBackup catalog from an
online catalog backup when NetBackup
Access Control is configured:
1. Ensure that NetBackup Access
Management Control is installed, but
disabled prior to
running the actual catalog recovery wizard or bprecover
command. You must have root privileges to execute the
recovery.
2. Shut down the authentication and authorization
services/daemons.
3. Recover the NetBackup catalog from the
online catalog backup using the
recovery wizard or
bprecover command. Authentication and authorization
data will not be copied back to the hosts from which it was backed
up;
instead, it will be copied to a staging area for
use in step 4.
4. Run "bprecover -r -vxss -p <policy
name>, supplying the name of the
online catalog
backup policy. This will recover authentication and
authorization data from the staging area to the hosts from which it
was
backed up.
5. Start up the
authentication and authorization services/daemons.
6. Configure
NetBackup to use NetBackup Access Management Control,
by
setting up the proper Access Control host properties
for master
server(s), media server(s), and
client(s).
7. Restart NetBackup.
+ (ET1137932) To
do NetBackup restores as a non-administrative user under NBAC
using
the Windows Backup, Archive, and Restore client console or the
Windows
Administration Console, the permissions on the following
directories need to
be set to "Full Control" for each user of the
user
interfaces.
C:\ProgramFiles\Veritas\NetBackup\logs\nbwin
C:\ProgramFiles\Veritas\NetBackup\logs\nbconsole
+ (ET1030850
ET1145680) An issue exists for AIX platforms running a mixed
NetBackup Access Control (NBAC) environment where NBAC is installed
and
enabled on some but not all hosts. In this type of
environment, USE_VXSS is
set to AUTOMATIC. There is an AIX
compiler issue that causes a core dump to
occur in a library
routine. You may observe core dumps in NetBackup daemon
processes due to this issue. A side effect to this issue may be that you
are
not able to log into the NetBackup-Java Administration Console
after enabling
NBAC.
+ (ET1274335) Applicability:
Cluster NetBackup with NBAC (Clustered VxAT)
A Hot Catalog backup
of clustered NetBackup with NBAC (Clustered VxAT) does
not protect
VxAT data stores correctly. Attempting to recovery VxSS data
using
the command, bprecover -r -vxss -p <PolicyName> fails to recover
the
VxSS environment.
+ Configuring NOM and VxAT on the
same cluster is not supported on VCS Windows.
NetBackup Database
Agent issues:
--------------------------------
+ The following items
pertain to the new Exchange Granular Recovery feature
for this
release.
- A Microsoft hot fix is required for "Client for NFS"
for windows 2003. You
can locate and request this hot fix for
either x86 or x64 platforms at:
http://support.microsoft.com/kb/947186
- A status 1 error may
occur for an Exchange Granular-enabled backup job if
the
granular processing operations failed to complete successfully.
The
job details under the Activity Monitor or error log should
indicate if this
failure is what caused the status
1.
- Look at the bpbkar debug log for more
information
- A legacy (non VSS) backup will still
truncate transaction logs if the
job ended with
a status 1 because of a granular processing
operation
failure. In this situation, the backup
image is suitable for database
recovery.
- The Qlogic San Surfer software may need to be
disabled or un-installed
because it may conflict with the
port mapped for Windows "client for NFS".
- The following table
shows the supported NetBackup media servers and which
of these
platforms support NBFS:
Supported
Media Server Support for
NBFS
AIX
5L...............................
YES
HP-UX HP 9000
PA-RISC................ YES
HP-UX
HP Integrity (IA-64)...........
YES
Novell Open Enterprise Server
Linux.. NO
RedFlag Linux Data
Center............ NO
RedHat
Enterprise Linux.............. YES
Solaris Sparc........................
YES
Solaris
x86/x64...................... NO
SUSE Linux Enterprise Server.........
YES
Tru64................................
NO
Windows
2000......................... NO
Windows 2003 x86/x64.................
YES
Windows
2008......................... NO
- The
following table shows the supported Disk Storage units for
Exchange
granular-enabled backup policies and which of these
platforms support
granular-browse:
Supported Media
Server Granular-browse Support
BasicDisk.................. YES
AdvanceDisk................ YES
NearStore.................. NO
OpenStorage................ NO
PureDisk................... YES
ShareDisk.................. NO
SnapVault.................. NO
+ If pre-NetBackup
6.5.3 version is being used to backup granular backups for
SharePoint
and its media servers are upgraded to 6.5.3, then the SharePoint
clients will also need to be upgraded to 6.5.3.
+ The following
list of issues applies to Microsoft Exchange.
- Exchange 2007
Recovery Storage Group
In NetBackup 6.5.1, the procedure
to restore to the Exchange 2007 recovery
storage group
(RSG) is to specify the RSG name as the
redirected
destination. In a future release, redirection
to the RSG will be automated
and will not have to
specify a name.
- Launching an off-host snapshot backup
from the NetBackup Client or
with
bpbackup
If you attempt
to initiate an Exchange off-host alternate client
backup
from the NetBackup Client GUI or with the
bpbackup command, the backup
fails. Instead, use the
NetBackup Administration Console to initiate a
manual
backup for that Exchange policy. See the "Testing
configuration
settings" section in the NetBackup for
Microsoft Exchange Administrator's
Guide for
instructions on how to perform a manual backup.
- When an
Exchange backup is launched from the NetBackup Client
interface
and uses the Snapshot Client offhost backup
capability, the progress log
window does not display the
usual progress messages evident when a
scheduled backup
is executed. The backup operation is not impacted by
this
lack of progress logging. If detailed progress is
desired, use the
NetBackup Administration Console to
launch a manual backup operation on an
Exchange policy.
See the "Testing configuration settings" section in
the
NetBackup for Microsoft Exchange Administrator's
Guide for instructions on
how to perform a manual backup
operation.
Storage-related
issues:
-----------------------
+ A button labeled New has been
added to the Add Disk Array Host dialog box,
as well as a new dialog
box titled, New Array Type. When you click the
New button the New
Array Type dialog box appears. Included on this dialog
box is a Help
button. The online help for this dialog and button will be
available
at the next major release.
+ The NetBackup SharedDisk option does
not support Windows 2008 for media
servers.
+ (ET1444319) An issue exists in this Release Update where
storage lifecycle
policy (SLP) images that are no longer in the
catalog still appear in the
EMM image table list. These images are
empty placeholder images and are
created when multi-streamed backups
occur. The nbstserv process detects
these images in the EMM table
list, processes them, and reports that it has
removed them, when in
fact they still appear in the image table list as not
being processed
by SLP.
+ The following list of issues applies to
AdvancedDisk.
- Windows Common Internet File System (CIFS) is
not supported.
- For NFS, you must use manual mount
points.
- Symantec recommends that you do not span backup
images across volumes in
an AdvancedDisk disk pool. File
system full conditions cannot be detected
adequately.
Therefore, each disk pool should be comprised of only
one
volume.
+ (ET1240562) NetBackup
SharedDisk and Windows media servers
If you use both NetBackup
6.5.2 and NetBackup 6.5 or 6.5.1 media servers
(Windows) for
SharedDisk, you must format LUNs using a 6.5 or 6.5.1 media
server. To avoid any LUN formatting issues, Symantec recommends that
you
upgrade all of the Windows media servers you use for SharedDisk
to
NetBackup 6.5.2.
+ (ET1128929) Suppose a copy
of an image is beyond its try-to-keep date, and
is a candidate for
removal from disk. For instance, this copy of the image
is
counted as a part of the Potential Free Space value. If a user uses
the
bpexpdate command to manually expire this copy of the image from
disk, the
Potential Free Space value will not be decremented to
reflect the action
taken until the whole Potential Free Space value
is recalculated. Until the
value is recalculated, the user and
NetBackup will think that there is more
available space on the disk
than there actually is.
The Potential Free Space value is
recalculated:
a) When the High Water Mark (HWM)
condition forces a draining of the disk
down to
Low Water Mark (LWM).
b) When an image is fully
duplicated, thus being "Lifecycle complete".
The
"Available space" is Free Space plus Potential Free Space. The file
system increments the Free Space, but NetBackup does not decrement
the
Potential Free Space. Thus, the size of the image that was
expired is
counted twice as both Free Space and Potential Free
Space. This is the
reason why it will look to the user and
NetBackup like the disk has more
space than there actually
is. In addition, this may cause NetBackup to
assign jobs to the
disk that have a larger total estimated size than is
actually
available.
+ Dissimilar Disk Restore of a Solaris client fails if
the client uses SVM
metadevices (volumes) created using slice 2 of
Solaris Disks. For more
information on this issue, refer to the
following TechNote on the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/303027
+ (ET1230073)
A storage lifecycle policy can contain backup and duplication
storage
destinations. A duplication destination can be configured to have one
of two retention types: Fixed or Capacity managed.
When Capacity
managed is selected, a Desired cache period is also configured.
NetBackup tries to retain the image on the destination for the Desired
cache
period. Only if space is needed for new images are the
capacity-managed copies
to be expired. However, testing has
shown that for duplication destinations
using the Capacity managed
retention type, the Desired cache period is being
overlooked.
The overlooked desired cache period may allow images to become
eligible for
expiration as soon as all copies of the image have been
created. The next time
the disk reaches the high water mark, these
copies may be deleted, regardless
of the Desired cache period
setting.
+ (ET1317594) To add clarity, the "Load balance" label in
the Storage Unit
Group dialog, has been changed to read, Media server
load balancing.
+ (ET1128929) Potential free space is the amount of
space on a disk staging
storage unit (DSSU) or on a lifecycle policy
destination that NetBackup can
free if extra space on the volume is
needed. (Use the nbdevquery command to
display the
potential_free_space and the free_space value.) The potential free
space value represents the total size of the image copies that are
eligible
for expiration.
To create free space, an
administrator can run the bpexpdate command to
manually expire
eligible image copies on the volume. This changes the potential
free
space into available free space.
If nbdevquery is run after
bpexpdate is used, the potential free space value
should be reduced
and the free space value should be increased. However, this
is not
the case. The nbdevquery command does not display the correct
potential
free space value until one of the following updating events
occurs:
- In the case of DSSUs: When the high water mark or
a disk-full condition is
reached on the storage unit.
The automatic expiration of eligible copies of
staged
images occurs and potential_free_space for that disk is recalculated.
- For disk destinations within lifecycle policies: When a
duplication job
that writes to the disk completes, the
potential_free_space value for that
disk is
recalculated.
+ (ET1239766) Some devices that have single-instance
store (SIS) capabilities
can be used as storage destinations in a
storage lifecycle policy. (For
example, PureDisk.)
In
this release, the Fixed and Capacity Managed retention types are
available
for selection for SIS devices used as duplication
destinations. However, the
Capacity Managed retention type actually
behaves as a Fixed retention period
for these devices.
The log reflects this change in retention type behavior. In future
releases,
the Capacity Managed retention type will be available for
SIS devices.
NetBackup user interface issues
(NetBackup
Administration Console, command line interface, bp or bpadm, etc.)
-------------------------------------------------------------------------------
+ The
NetBackup Administration Console for Windows is not supported on
Windows 2008 for the AMD64 platform. If a user attempts to launch the
NetBackup Administration Console, it will cause the following error
message.
The NetBackup Administration Console cannot be
started. The Windows-based
NetBackup Administration Console is
not supported on this platform.
+ (ET1231347) As a result of a
security fix to handle characters like "<",
">", and ";", a
user could issue UNIX commands without being a root user.
Because the
NetBackup-Java Administration Console uses the command line
interface
(CLI) to create policies, these characters cannot be allowed as
text
entries in policies. The security fix cannot be removed. Therefore,
to work around this issue, the user should use a Java Administration
Console that is running on a Windows workstation to create policies
for
MSEO. This issue will be fixed in a future release of NetBackup
6.5.
+ (ET1268670) A user cannot change the NDMP hosts in the
Device Configuration
wizard using the NetBackup-Java Administration
Console.
If you are on the NetBackup-Java Administration Console,
you can work around
this issue by performing the following
steps.
1. Expand the Credentials within the left pane of
the NetBackup-Java
Administration
Console.
2. Select NDMP Hosts.
3. Select the NDMP host that you want to change.
4. Right click the NDMP host and select "Change" from the drop-down
menu.
The Change NDMP Host window
appears.
If you want to use the command-line, you can work around
this issue by
performing the following
command.
/volmgr/bin tpconfig -update
-default_user_id <user ID>
+ (ET1367769) When using the
nbdevconfig command from the command line
interface it is important
to remember to separate the server names with
white space and not any
other character such as a comma. The NetBackup
Commands document will
be updated to include an additional sentence and
possibly an example
that demonstrates how this command is designed to be
used.
+ (ET1395328) When using the bp or bpadm
interface on HP-UX 11.23 or 11.31
systems on Integrity (IA-64)
architecture, a DATE ERROR will be returned
during attempts to change
dates. For more information about this issue,
refer to the following
TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/308809
General
NetBackup issues:
-------------------------
+ ** (ET1391268) A
data loss issue exists with calendar-based schedules that
have a
configured window that spans midnight and then goes active after
midnight. The issue can cause a client backup, that is suppose to run in
the
next open window, to be skipped without any notification, thus
resulting in a
data-loss situation. This issue can occur in a
NetBackup server or Enterprise
server.
For information
on how to determine if you may be impacted by this issue and
for a
work-around, refer to the following TechAlert on the Symantec Support
Web
site.
http://entsupport.symantec.com/docs/311581
+ (ET1379837)
An issue exists in this release update that can cause any
supported
version of HP-UX (PA-RISC) to encounter memory consumption issues
with NetBackup processes. The degree of consumption will vary depending on
a
user's usage pattern. In addition, it is likely that the NBEMM
process will
be the first process to stop with a core dump. For more
information about
this issue, refer to the following TechNote on the
Symantec Support Web site.
http://entsupport.symantec.com/docs/313880
+ (ET1436810) Calendar
incremental backups may not run on the same day as a calendar
full
backup as been scheduled.
+ (ET1199036 and ET1181074) Users may get
a core dump of dbeng9 after
performing a Full Catalog Backup
Recovery. This is not a Symantec NetBackup
issue. This core dump can
be deleted and ignored. Testing showed that the
catalog recovery
completed successfully and that bprecover handled the core
dump issue
appropriately.
+ (ET1268670) In NetBackup 6.5.2, a user cannot
change the NDMP hosts in Device
Configuration wizard on the
NetBackup-Java Administration console. You can use
one of the
following two workarounds to accomplish this task.
Using the user
interface:
1. Expand 'Credentials' within the left pane of the
NetBackup-Java
Administration
console.
2. Select NDMP Hosts.
3. Select the
NDMP host to change.
4. Right-click the NDMP host and select
Change from the drop-down menu.
The Change NDMP Host
window appears.
Using the command line:
1. Run
/volmgr/bin tpconfig -update -default_user_id <user
ID>.
+ (ET1281808) Point-in-Time (PIT) is not supported in
NetBackup 6.5.2 for
IBM_DiskStorage_FlashCopy snapshot
method.
A Point-in-Time Rollback restore from an
IBM_DiskStorage_FlashCopy snapshot
backup fails on AIX platforms for
backup resources built on AIX native stacks,
for example, JFS2 file
systems on AIX LVM volumes. The
IBM_DiskStorage_FlashCopy snapshot
method is supported on the IBM DS 6000
series of Storage
Arrays.
+ (ET1250126) To perform a Point-in-Time rollback restore
for an IBM DS6000
system, you must modify a VxFI configuration file
for the Windows x64
platform. Perform the following steps to
set up and change the
configuration file:
1. Install IBM VSS 3.x
2. Install DSCLI 5.2.2.224 at a
minimum.
3. Add the following lines to the end of
%commonprogramfiles%\SymantecShared
\VxFI\4\ConfigFiles\ibmtsfi.conf:
[CLI_TOOL_INFO]
"FILEPATH"="C:\Program Files
(x86)\IBM\DSCLI\"
(If DSCLI is installed to a
different location, use that path in
place
of "C:\Program Files
(x86)\IBM\DSCLI")
You can find the following TechNote on this
issue on the Symantec Support
Web site.
http://entsupport.symantec.com/docs/302962
+ (ET1245547) While
running a report for tape reports > tape lists, if you
have a
volume name or media ID name that is less than six characters, then
while using the command bpmedialist -ls -q -mlist -ev <volume/media
name>
-M <Master server>, the report operation will
fail.
To resolve this issue and ensure that the report
operations is successful,
include the media ID in double quotes and
add enough spaces within the quotes
to make the media ID six
characters long. For example, if you have the
media ID "AB000" which
is a five-character media ID, then you can use the
command
bpmedialist as follows:
bpmedialist -ls -q -mlist
-ev "AB000 " -M omwin1
Since the length of the volume name is
five characters, a space has been
added, and the volume name is
enclosed in double quotes. It is important that
the media ID is in
double quotes if spaces were added to make the ID six
characters
long.
+ VMware NetBackup Integration Module (VNIM) not
required.
The VMware NetBackup Integration Module (VNIM) is not
required for NetBackup
for VMware. In fact, NetBackup for VMware
cannot function if VNIM is
installed.
NOTE: If VNIM is
installed, you must uninstall it before running any
backups.
+ (ET1250777) An alternate client off-host backup of a
NetBackup RealTime
application may fail with status code 156. This
failure applies to a
snapshot-based backup to a storage unit (with or
without a retained snapshot
for Instant Recovery). This error occurs
if the RealTime server's host tables
are not correctly updated for
the alternate client. As a result, NetBackup
cannot make a RealTime
TimeImage accessible to the alternate client, and the
backup
fails.
To resolve this problem, see the following NetBackup
TechNote on the Symantec
Support Web
site:
http://entsupport.symantec.com/docs/303966
+ The
following items are corrections that will be made to the NetBackup
6.5
Bare Metal Restore (BMR) Administrator's Guide at the next major
release of
NetBackup.
In the Storage Area Network
Support section of Chapter 6, Restoring Clients,
the following text
appears:
Bare Metal Restore can restore a system
that is attached to a Storage Area
Network (SAN). On
Windows, AIX, and Solaris systems, if the host
bus
adapter (HBA) drivers are available in the restore
environment, BMR
automatically restores the SAN-attached
volumes. BMR does not support the
restoration of systems
with SAN attached volumes on HP-UX and Linux.
The following text
is the correct replacement text.
Bare Metal Restore
can restore a system that is attached to a Storage
Area
Network (SAN). If the host bus adapter (HBA)
drivers are available in the
restore environment then
- On Solaris 10, BMR automatically restores the
SAN-attached boot and
data
volumes.
- On Solaris 8 and Solaris 9, BMR
automatically restores the SAN-attached
data
volumes.
- On Windows, BMR automatically restores
the SAN-attached data volumes.
- On AIX, BMR
automatically restores the SAN-attached data
volumes.
- On HP-UX and Linux, BMR does not
support the restoration of systems
with SAN
attached volumes.
In the Configuration Summary section of Chapter
10, Managing clients and
configurations the following text should be
added:
Client configuration can be modified to add,
change and remove a license
key for software discovered
for a protected system. The license key, which
is added
or changed, is also added to the protected system after
restore
using the configuration to which the key was
added. This facility is
available only for Veritas
Storage Foundation products.
+ (ET1267896) When performing backups
using the new Pure Deduplication
Option (PDDO) feature, Symantec
suggests that users monitor their shared
memory usage as the number
of jobs increases. The job-size throttling has
been turned off
in NetBackup 6.5.2 to allow more PDDO backups to run
concurrently. Please consult your NetBackup Performance Tuning Guide
for
additional information on NetBackup tuning parameters affecting
shared memory
usage.
+ (ET1274002) The recovery of a
catalog image taken in version 6.5.2 of
NetBackup is NOT supported
in an earlier version of NetBackup (such 6.5)
or vice
versa.
General Documentation
issues:
-----------------------------
+ (ET1197993) The 6.5
NetBackup Administrator's Guide, Volume I, incorrectly
states that
the Virtual Tape Option is necessary in order to create a NDMP
storage unit. This is incorrect. The NetBackup for NDMP license must
be
installed on the media server in order to use a host as a NDMP
storage unit.
+ The NetBackup Release Notes PDF that is available
for download from the
Symantec Support Web site has been updated
with the following corrections.
Users can download the latest
version of this document at their convenience.
- SAN Client
Platform Proliferations corrections
- Page 7:
Original paragraph -
The following client
platforms support the SAN client: AIX, HP-UX,
Linux, Solaris, and Windows, and the following media server
platforms
support the SAN client: Red Hat 4
update 3 Linux x86_64 and
Solaris 9/10 SPARC.
The SAN client will be supported in this release
with disk storage. Support for tape storage may be added in a
future
release.
Page 7: Corrected paragraph
for NetBackup 6.5.2 -
The following client
platforms support the SAN client: AIX, HP-UX,
Linux, Solaris, and Windows, and the following media server
platforms
support the SAN client: RedHat 4
Update 3, RedHat 4 Update 5 and
SLES 9 SP3 Linux
x86_64 and Solaris 9/10 SPARC. The SAN client is
supported in this release with disk storage. Support for tape
storage
may be added in a future
release.
- Page 59, Table 2-19: Original
paragraph -
Media server You can
use the following systems for the
NetBackup
media
servers that host that are attached to the
SAN:
- Linux
- RedHat 4.0 Update 3 X86_64 (EM64T or
AMD64)
- Solaris
9 and 10 (SPARC)
Page 7: 59, Table
2-19: Corrected paragraph for NetBackup 6.5.2 -
Media server You can use the following systems for the
NetBackup
media
servers that host that are attached to the
SAN:
- Linux
- RedHat 4 Update 3, RedHat 4 Update 5,
SLES 9 SP3 X86_64 (EM64T or
AMD64)
- Solaris
9 and 10 (SPARC)
- NetBackup PureDisk Deduplication Option
Naming Correction
The New Features chapter in the
NetBackup 6.5 Release Notes document
incorrectly refers
to the PureDisk Deduplication Option as PureDisk
Storage
Option or PureDisk Optimization
Option. These names and the
corresponding
description have been corrected and a new
updated version of the NetBackup
Release Notes document
that is available for download from the Symantec
Support
Web site.
+ The information about which policy types that support
the client encryption
option was not included in the NetBackup 6.5
Release Notes document. The
following list shows the policies
types that support encryption in
NetBackup 6.5. This list will
be updated and placed in the Release Notes
document at the next major
release of NetBackup.
- AFS
- DB2
-
DataStore
- Informix-On-BAR
- LOTUS_NOTES
-
Microsoft Exchange
- Microsoft SharePoint
- Microsoft
SQL-Server
- Microsoft Windows
- Oracle
-
SAP
- Standard
- Sybase
If you use one of
the following policy types, you will not be able to select
the
encryption check box in the policy attributes interface.
-
DataTools-SQL-BackTrk
- FlashBackup
-
FlashBackup-Windows
- NDMP
- NetWare
-
OS/2
- Vault
+ (ET1268273) FlashBackup incremental
backups do not operate as described in
the NetBackup 6.5 Snapshot
Client Administrator's Guide, page 82.
The next revision of the
Snapshot Client guide will contain information
similar to the
following:
For FlashBackup and FlashBackup-Windows full policies,
all blocks in the
disk or raw partition (as selected in the Backup
Selections tab) are backed
up.
For FlashBackup and
FlashBackup-Windows incremental policies, complete files
are backed
up based on changes to the file Modified Time or Create Time
since
the last full or incremental backup.
For FlashBackup-Windows
Incremental policies, the Modified Time and Create
Time changes are
queried from the NTFS Master File Table (MFT) for File
entries only
(directories are skipped). Any newly created or modified files
are
backed up as complete files and corresponding directories up the tree
are
also backed up. Newly created but empty directories are not
considered for
FlashBackup-Windows incremental
backups.
Warning:
During FlashBackup-Windows
incremental backups, jobs will complete with
status 0 but some
skipped files may occur due to limitations with the NTFS
file
system.
The NTFS Master File Table does not update the Create
Time or Modified Time
of a file or folder when the following changes
are made:
- File or directory rename operations
- File or
directory security changes
- File or directory attribute changes
(read only, hidden, system, archive
bit)
==========================
III. DOWNLOAD
INSTRUCTIONS
==========================
1) Download the NB_CLT_6.5.3_<6
digit number>.tar and
NB_6.5.3_<6 digit
number>.<server>.tar files into the
/tmp
directory,
where <6 digit number> is an internal tracking
identifier
where <server> is one of: alpha_5, hp_ux,
hpia64,linux, linuxR_ia64,
linuxS_ia64, linuxR_x86,linuxR_ia64,
rs6000, solaris, solaris_x86
NOTE: NB_CLT_6.5.3_<6 digit number>.tar has the client
binaries and
NB_6.5.3_<6 digit
number>.<server>.tar has the server binaries and BOTH
must be installed.
NOTE: Only if Bare Metal Restore is
installed, download and extract the
NB_BMR_6.5.3_<6 digit
number>.tar into the /tmp directory
and download and
extract the NB_BBS_6.5.2_<6 digit number>.tar
into the
/tmp directory.
2) Extract the NB_CLT_6.5.3_<6 digit
number>.tar and the
NB_6.5.3_<6 digit
number>.<server>.tar files.
tar xvf
NB_CLT_6.5.3_<6 digit number>.tar
tar xvf
NB_6.5.3_<6 digit
number>.<server>.tar
NB_6.5.3 will
create the
files:
VrtsNB_6.5.3.README
VrtsNB_6.5.3.<server>.tar.Z
VrtsNB_6.5.3.preinstall
VrtsNB_6.5.3.preuninstall
VrtsNB_6.5.3.postinstall
VrtsNB_6.5.3.postuninstall
NB_update.install
NB_CLT_6.5.3
will create the
files:
VrtsNB_CLT_6.5.3.README
VrtsNB_CLT_6.5.3.<platforms>.tar.Z
VrtsNB_CLT_6.5.3.preinstall
VrtsNB_CLT_6.5.3.postinstall
VrtsNB_CLT_6.5.3.postuninstall
NB_update.install
where
<platforms> are:
ALPHA,HP-UX-IA64,HP9000-800,INTEL,Linux-IA64,
Linux,MACINTOSH,RS6000,SGI,SOLARIS
=============================
IV. INSTALLATION
INSTRUCTIONS
=============================
** The content of this online
Readme supersedes the information in the Readme
contained in the download.
**
NOTE: Click on the "Download Now" link, near the bottom of this
document
prior to running the following installation procedure for this
Release Update.
Before installing this Release Update, please review the
following items:
- Symantec recommends that you perform catalog
backups before and after you
apply this Release
Update.
- If you are planning to install this Release Update as a
part of an
upgrade from a 6.0 MPx release, you must first
install NetBackup 6.5 GA
before you install this Release
Update.
- If you are planning to install this Release Update as a
part of an
upgrade from a 5.x release then it is important that
you understand that the
existing NetBackup databases must be in
a consistent state prior to beginning
the upgrade. Information
and tools to assist you in determining the current
state of
your database, as well as instructions to help you address
any
inconsistencies that you might discover can be viewed on
the NetBackup Upgrade
Portal, a part of the Symantec NetBackup
Support Web site.
http://www.symantec.com/enterprise/support/overview.jsp?pid=15143
-
Do not use a NetBackup GUI running on any other host to monitor
the
NetBackup jobs/processes/daemons/devices on the host being
patched during the
installation. On AIX this may cause
text busy errors to occur during the
installation. The
safest approach is to not have any GUIs running on remote
systems which are accessing any host during pack
application.
For Release Update installation on a UNIX Cluster
Environment:
--------------------------------------------------------------------------------
1)
Before you install this Release Update, make sure that NetBackup is
at
release level 6.5 and configured to run in a cluster.
2)
Install this Release Update on the inactive node(s) of the cluster
(perform steps 1 through 3 below).
3) Install this Release Update on the
active node of the cluster (perform
steps listed below).
4) If
the cluster is in a faulted state, clear the fault.
NOTE: A
directory "NB_6.5.3" will be created in the cluster shared
directory. This directory stores files that
will be needed during an
uninstall - do not
remove
it.
--------------------------------------------------------------------------------
As
root on the NetBackup Server:
1) Close the NetBackup user
interfaces.
- Make sure the NetBackup server has no active jobs
running (for example,
backups, restores, or
duplications).
- If a database agent is being used, such as
Oracle, ensure that the database
services are stopped.
2) Install NB_6.5.3 and NB_CLT_6.5.3 Release Update
binaries.
cd
/tmp
/bin/sh NB_update.install
NOTE: Selecting the server Release Update will automatically install the
client Release Update if the client (CLT) .Z
file and the README exist
in the installation
directory. The server install will fail if the
(CLT) .Z file and the README are not present and the CLT update has
not
been previously installed. The client
Release Update will NOT be
installed
automatically during a reinstall of the server Release Update.
3)
The NB_update.install script will prompt you to restart daemons.
Otherwise, after the update installation has completed,
run:
/usr/openv/netbackup/bin/bp.start_all
4)
The update install logs can be found in /usr/openv/pack/pack.history once the
installation is complete.
NOTE: Again, Symantec recommends
that you perform catalog backups after you
have applied
this Release Update.
=========================
V. UNINSTALL
INSTRUCTIONS
=========================
Note: This will ONLY
uninstall the Release Update from your local machine.
1) Close the
NetBackup user interfaces.
- Make sure the NetBackup server has no
active jobs running (for example,
backups, restores, or
duplications).
- If a database agent is being used, such as
Oracle, ensure that the database
services are stopped.
2) Change the directory to the patch save directory.
Substitute the pack name for ${PACK} in the following
command:
cd /usr/openv/pack/${PACK}/save
3) Run the
un-install script:
./NB_update.uninstall
4) Verify
that the updatte uninstalled successfully by checking:
/usr/openv/pack/pack.history.
5) If necessary, restart the NetBackup and
Media Manager daemons:
/usr/openv/netbackup/bin/bp.start_all
================================
VI. CURRENT RELEASE UPDATE
INDEX
================================
This section contains a master
index for all UNIX packages of Etracks that
have been fixed in this release,
sorted according to the containers that
they
comprise.
NB_6.5.3
--------
1275559 1302929 1302749 1317013
1317008 1317006 1317202 1317047 1276489 1318091
1289921 1322984 1364407
1364422 1322803 1364661 1373019 1383374 1382658 1383586
1383584 1184889
1276613 1382632 1383839 1383438 1383440 1383434 1383442 1383733
1383750
1383540 1384029 1375483 1383736 1383527 1383523 1384879 1385083 1385111
1386294 1383757 1384675 1383511 1385061 1382599 1376805 1383782 1383502
1383497
1383499 1384270 1386057 1386060 1383811 1383808 1382683 1384822
1386064 1386062
1386073 1383727 1383766 1386069 1384960 1386075 1386077
1384019 1386065 1386070
1387046 1383743 1384952 1387039 1383643 1384946
1384943 1388149 1384948 1383744
1386199 1384909 1389088 1374330 1388180
1383756 1388192 1382684 1383404 1390335
1383742 1383761 1391168 1382623
1391109 1383763 1394025 1383630 1392132 1388236
1384020 1395057 1384919
1383792 1383772 1393919 1384032 1384023 1384966 1395393
1383506 1396153
1391110 1397984 1399794 1393810 1393798 1397604 1398627 1388000
1387827
1393793 1396248 1402394 1396112 1395233 1402922 1403920 1405290 1402967
1320530 1398698 1396083 1392668 1409131 1409154 1411251 1411776 1410874
1412331
1408807 1412417 1413338 1411302 1413269 1410786 1413572 1385085
1414212 1412557
1415612 1413649 1401482 1413567 1415683 1414541 1416768
1421025 1425093 1424266
1423453 1425900 1425285 1428096 1423583 1426958
1427064 1429629 1430825 1428794
1431220 1428632 1432786 1431217 1431957
1432152 1432733 1431905 1436492 1436738
1439637
NB_BBS_6.5.3
------------
1386047 1383479
NB_BMR_6.5.3
------------
1289330 1385881
NB_CLT_6.5.3
------------
1275559 1302929 1302749 1317013 1317008
1317006 1317202 1317047 1276489 1318091
1289921 1322984 1364407 1364422
1322803 1364661 1373019 1383374 1382658 1383586
1383584 1184889 1276613
1382632 1383839 1383438 1383440 1383434 1383442 1383733
1383750 1383540
1384029 1375483 1383736 1382523 1383527 1383523 1384879 1385083
1385111
1386294 1383757 1384675 1383511 1385061 1382599 1384892 1376805 1383782
1383502 1383497 1383499 1384270 1386057 1386060 1383811 1383808 1382683
1384822
1386064 1386062 1386073 1383727 1383766 1386069 1384960 1386075
1386077 1384019
1386065 1386070 1387046 1383743 1384952 1387039 1383643
1384946 1384943 1388149
1384948 1383744 1386199 1384909 1389088 1374330
1388180 1383756 1388192 1382684
1383404 1387984 1390335 1383742 1383761
1391168 1382623 1391109 1383763 1394025
1383630 1392132 1388236 1384020
1395057 1384919 1383792 1383772 1393919 1384032
1384023 1384966 1395393
1383506 1396153 1391110 1397984 1399794 1393810 1393798
1397604 1398627
1388000 1387827 1393793 1396248 1402394 1396112 1395233 1402922
1403920
1405290 1402967 1320530 1398698 1396083 1392668 1409131 1409154 1411251
1411776 1410874 1412331 1408807 1412417 1413338 1411302 1413269 1410786
1413572
1385085 1414212 1412557 1415612 1413649 1401482 1413567 1415683
1414541 1416768
1421025 1425093 1424266 1423453 1425900 1425285 1428096
1423583 1426958 1427064
1429629 1430825 1428794 1431220 1428632 1432786
1431217 1431957 1432152 1432733
1431905 1436492 1436738 1439637
NB_DB2_6.5.3
------------
1388132
NB_DMP_6.5.3
------------
1384031
NB_INX_6.5.3
------------
1404905 1416672
NB_JAV_6.5.3
------------
1316222 1316255 1316257 1383469 1386728
1388080 1393518 1400256
NB_LOT_6.5.3
------------
1318437
NB_LUA_6.5.3
------------
1380529
NB_NOM_6.5.3
------------
1383447 1384380 1390067 1391157 1391161
1395092 1399345 1409923 1409925 1423226
NB_SAP_6.5.3
------------
1227447 1386537 1227458 1411527
NB_SMU_6.5.3
------------
1387861 1387867
NB_SNC_6.5.3
------------
1383582 1383429 1382596 1383498 1384025
1394039 1395089 1383512 1401373 1398467
1410597
NB_VLT_6.5.3
------------
1383258 1385764 1386756 1385614 1386760
1386763 1386750 1396286 1402907 1404850
===========================
VII. RELEASE UPDATE
CONTENT
===========================
This section contains the Release
Update conventions, content, and historical
content that is applicable to the
release.
Conventions:
------------
The following list describes
the conventions used in the subsections that
following this
section. Each item listed in the Current Release Update
subsection
describes a feature, enhancement, or issue fixed with this
Release
Update.
Description
Describes a particular problem
contained in this Release Update.
** Description
**
Describes a problem that can lead to potential data
loss. Please
read these problem descriptions
carefully.
Workaround
Any available workarounds to a
problem are also listed. Workarounds can be
used INSTEAD of
applying the patch, however, Symantec strongly recommends
the
"best practice" of being at the latest available patch level.
Additional
Notes
Any additional information regarding a problem is
included.
Current Release
Update
----------------------
Each item listed in this section describes a
feature, enhancement, or change
that comprises this Release Update. Please
read this section thoroughly to
understand the contents of this update.
--------------------------------------------------------------------------------
Etrack
Incident = ET1275559
Description:
A bpdbm core dump
would occur because of a badly formatted ovgetmsg routine.
A
change was made to address this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1302929
Description:
A change was added to
fix memory leaks discovered in the bpplsched command
line and
nbproxy which use common free routines. The cause of the
problem
was that the command line would mix results from
different queries. The
c_receive_flag determines if the
contents of a structure are freed and if
queries are mixed like
this, the value may not be the same.
--------------------------------------------------------------------------------
Etrack
Incident = ET1302749
Associated Primary Etrack = ET1300264
Titan
cases: 220-369-133 311-946-518 320-117-267 320-122-713
Description:
User backups with windows configured to be 24x7, would fail at
midnight
with a status code 196.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317013
Associated Primary Etrack = ET1292141
Titan
cases: 220-319-568 240-781-624 311-955-023
Description:
Backups would fail with a status code 230 when using the
en_GB.ISO8859
locale.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317008
Associated Primary Etrack = ET1295547
Titan
cases: 230-554-457
Description:
The policy
execution manager (nbpem) would core dump after restarting
a
job that had been running before the upgrade to NetBackup
6.5.2.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317006
Associated Primary Etrack = ET1297993
Titan
cases: 291-011-673
Description:
The policy
execution manager (nbpem) would exit with an ASSERT
failed
error that indicated m_due was less than or equal to
m_startTime.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317202
Associated Primary Etrack = ET1269997
Titan
cases: 320-107-578
Description:
Resource requests
for bpduplicate (vault) were failing because of a
missing
parameter. The Vault duplications would fail with a status 800.
Workaround:
This would only occur when duplicating to
storage units on
pre-NetBackup 6.5 media servers where the
master server is at 6.5 or later.
The workaround would be to
not target storage units on pre 6.5 media
servers when
duplicating. It also will not be an issue for
single-image
duplications.
--------------------------------------------------------------------------------
Etrack
Incident = ET1317047
Associated Primary Etrack = ET1293461
Titan
cases: 240790925 281375544 290011922 291-010-092
Description:
The Client Attribute "Maximum Data Streams" was being ignored
with
NetBackup 6.5.2 and the global value "Maximum jobs per
client" was always
taking precedence irrespective if the
setting was higher or lower.
--------------------------------------------------------------------------------
Etrack
Incident = ET1276489
Description:
The bpexpdate
-deassignempty command was failing to expire media on
NDMP
hosts.
--------------------------------------------------------------------------------
Etrack
Incident = ET1318091
Associated Primary Etrack = ET1295660
Titan
cases: 311-944-025
Description:
On Windows master
servers, the online catalog backup was failing with a
status of
2 for the parent job and 42 for one of the child jobs
when
non-multi-streamed policies were configured as critical
policies in the
catalog backup policy.
Workaround:
If you encounter this issue, remove critical policies from the
online
catalog backup policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1289921
Description:
If backup jobs and
synthetic/duplicate jobs were in progress simultaneously,
some
of the drives would become unusable.
Workaround:
If
you encounter this issue, find the unusable drive and release it
using
the nbrbutil utility.
--------------------------------------------------------------------------------
Etrack
Incident = ET1322984
Description:
A change was made to
address a bpbdm core dump issue that occurred when
the client
list was being freed when user interface executed
a
Q_IMAGE_HWOS_GET query and the get_hwos() would perform a
double free of
the client list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1364407
Description:
When a policies
schedule was changed the retention level was not correct
when
modified to a value other than the default value.
--------------------------------------------------------------------------------
Etrack
Incident = ET1364422
Description:
Synthetic Backup jobs
would fail with a status 1 and were retried
repeatedly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1322803
Associated Primary Etrack = ET1266944
Titan
cases: 281-351-695 281-459-396
Description:
If
media servers or other hosts not in the server list attempted to
connect
to a master, the connection would be rightly
rejected. However, the
diagnostic-logging-level 2 logging
message itself used a non-threadsafe
function that would cause
memory corruption if threads collided. This
would lead to
crashes or erratic behavior for services such as EMM and PEM.
Workaround:
Search for "allow_peer" messages in the
logs and reconfigure or
decommision all of the servers that are
logged as "not allowing
connection". These servers are
not in the master's server list, which
triggers the log
message.
If the diagnostic logging
level is set to not log Level 2 messages, the
problem is
averted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1364661
Description:
A change was made to
to correct an issue that caused NBPEM to crash during
an
upgrade from NetBackup 6.5 to 6.5.3. The crash would happen in
a
clustered environment when nbpem was shutdown.
--------------------------------------------------------------------------------
Etrack
Incident = ET1373019
Description:
All DSSU schedules
were deleted (from PEM point of view) upon updating one
DSSU
schedule.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383374
Associated Primary Etrack = ET1300103
Titan
cases: 320-117-348
Description:
bprd would core
dump under certain circumstances when there was an
invalid
media server in the server list and the configuration
was being updated.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382658
Titan cases: 220-327-515
Description:
If the VNET_OPTIONS entry was defined in your configuration
(bp.conf
on UNIX or the Registry on Windows) and if some values
in the entry were
zero, problems would occur if you attempted
to upgrade to NetBackup 6.5.2
or later. An example entry
would be:
VNET_OPTIONS = 120 3600 0 0 0 0 0 0
0
If you attempt to run with this entry in
NetBackup 6.5.2 or later,
networking will not work on your
machine.
Workaround:
If you
encounter this issue, remove the VNET_OPTIONS entry from
your
configuration before you upgrade, or replace the 0-values
in the entry
with the NetBackup 6.5.2 defaults before
upgrading.
For
example:
VNET_OPTIONS = 120 3600 200 40 3 1
30 0 0 0
--------------------------------------------------------------------------------
Etrack
Incident = ET1383586
Associated Primary Etrack =
ET1295782
Description:
For SharedDisk volumes, the
unmount event triggers a clean up of all the
committed space
allocated for the backup. If the unmount event is missed,
the
volume may appear over-committed and may not get picked for future
backups. As a results, MDS would not find any available Shared
Disk volumes
and backups in a pure Shared Disk environment
would queue indefinitely.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383584
Description:
An issue existed that
caused jobs to fail with a status 16: unimplemented
feature
error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1184889
Titan cases: 220-111-009
Description:
Cache results of server list comparisons for CORBA
communications. The
cache is intended to improve performance
for configurations with a large
number of hosts in the server
list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1276613
Associated Primary Etrack = ET1135854
Titan
cases: 281-213-065
Description:
During long
running back up jobs, the firewall between the master and
media
server will close connection if it is configured to do so.
This
causes a break in communication between the master and
media server and
a failure of backups.
Workaround:
If you encounter this issue, disable the firewall
timeout. However, this
may be detrimental to firewall
security.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382632
Associated Primary Etrack = ET1238838
Titan
cases: 311-880-802
Description:
A NetBackup
service such as nbjm would sometimes abort, leaving a
core
dump. A change has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383839
Titan cases: 220-337-212
Description:
On some AIX systems, it was discovered that ltid would not
start. The
stdout error is "Unable to get external file version
from EMM database".
The logs show the following CORBA error:
"Msg exceeds maximum allowed size".
Workaround:
You
can avoid this issue by setting LANG=C in the shell before
starting
ltid.
You an also
change the system default by editing /etc/environment.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383438
Associated Primary Etrack = ET1322123
Titan
cases: 240-776-132
Description:
A change was made
to improve the parsing of the Job Try file in nbproxy
because
it would take a long time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383440
Associated Primary Etrack = ET1269781
Titan
cases: 290-988-768
Description:
The NetBackup
Service Layer (NBSL) would core dump under a load from NOM
data
queries: NBPolicyCollector::Collect.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383434
Associated Primary Etrack = ET1234532
Titan
cases: 220-236-821
Description:
When you stop the
services from the NetBackup Administration Console,
the
services would go away and you could not restart them from
user interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383442
Associated Primary Etrack = ET1281452
Titan
cases: 230-535-095
Description:
After running
activate and deactivate policies in NOM the
NetBackup-Java
Adimistration Console was unable to read
policies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383733
Associated Primary Etrack =
ET1372893
Description:
If NetBackup services are
restarted when jobs using shared disk are active,
the NetBack
Resource Broker (nbrb) may not be able to de-allocate
resources
properly on a restart. nbrb unmounts the shared disks
correctly but fails
to inform MDS to de-allocate the resources.
Workaround:
If you encounter this issue, re-start the
services, then wait between 5
and 10 minutes, and then run
"nbrbutil -resetall" if no jobs are active.
This will
de-allocate the resources. If the jobs are active, you
should
wait for the jobs to finish before you run nbrbutil
-resetall.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383750
Associated Primary Etrack = ET1361178
Titan
cases: 220-349-593 320-132-770
Description:
If
the MDS allocations were removed directly either using
the
nbrbutil -releaseMDS command or by deleting the record from
database,
the NetBackup Resource Broker (nbrb) would not be
able to remove the
corresponding allocation records from its
database. This would cause the
resource broker's drive cache to
misbehave, for example, jobs may not
get the resources even
when the drives were available, and perform other
redundant
operations which consumes CPU cycles.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383540
Associated Primary Etrack = ET1296912
Titan
cases: 220-325-975 281-378-560
Description:
A
change has been made to address an issue that would cause a
multiple
copy, Oracle database backup to fail in some
situations.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384029
Titan cases: 291-009-192
Description:
The FT Target Mode HBA was unable to login to the switch in
F-Port mode.
Only the L-port login would work. This issue
applied to all HBA firmware
variants that are supported -
ISP2312, ISP2422 and ISP2432.
If a particular
fabric setup only supports F-Ports, then FT backups could
not
be
performed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1375483
Description:
A change was made to
correct a timing issue that bpduplicate would
encounter when it
tried to get the job priority from bpjobd, which
would
sometimes take longer than expected.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383736
Associated Primary Etrack = ET1278280
Titan
cases: 320-111-786
Description:
The nbemmcmd
-renamehost command would not update the hostname that
the
DA_Thread_Pool uses for the heartbeat check.
Workaround:
If you encounter this type of issue,
rename a host with the nbemmcmd
-renamehost command and then
stop and start nbemm.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383527
Titan cases: 222-222-222
Description:
When applying a NetBackup server patch, a change was made so
that local
modifications to the server.conf file will not be
lost.
Workaround:
To ensure any local modifications to
the server.conf are not removed, add
the following line to the
vxdbms.conf file to turn off automatic
server.conf
updates:
VXDBMS_SELF_TUNING=OFF
--------------------------------------------------------------------------------
Etrack
Incident = ET1383523
Associated Primary Etrack = ET1300087
Titan
cases: 240758288
Description:
The stale port
connection on the media server was being terminated by
the
firewall.
Workaround:
If you
encounter this issue, lengthen the firewall's timeout time
or
disable that feature for an approved IP address.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384879
Description:
The NetBackup
Database Manager would core dump when trying to log a
debug
message while adding an image fragment.
--------------------------------------------------------------------------------
Etrack
Incident = ET1385083 ET1385111 ET1386294
Associated Primary Etrack =
ET1278625
Titan cases: 230-605-520
Description:
On an extremely busy system, the bpdbm service could
experience two
intermittent
problems:
1. The service could hang for 30
minutes after starting a
Q_IMAGE_READ_FILES_FILE query,
and eventually cause bpdbm to
terminate with a status
code 63.
2. A Q_IMAGE_READ_FILES_FILE query
would be processed successfully by
bpdbm, but the
socket would be closed on Windows platforms in a
manner
that caused the bptm process that issued the query to
fail
with a Windows status code of 10054.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383757
Associated Primary Etrack = ET1316106
Titan
cases: 320-117-413
Description:
NetBackup Job
Manager (nbjm) delays 90 minutes making thousands
of
JMUtility::updateParamsFileWOFB calls between receiving
resources and
starting bpbrm. This delay affected
scheduled and user-directed backup
jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384675
Associated Primary Etrack = ET1318016
Titan
cases: 240-790-104
Description:
Restoring a
backup taken with a storage unit that contains the
application
cluster virtual name would fail because NetBackup
was unable to determine
the NetBackup version of the
application cluster name.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383511
Associated Primary Etrack = ET1318015
Titan
cases: 281-380-220
Description:
A FlashBackup
restore from an AIX RS6000 master would fail with a
status 5
error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1385061
Associated Primary Etrack = ET1269930
Titan
cases: 220-289-048
Description:
If the primary
lifecycle policy was set to inactive for a long period
of time
(for example, four days) then reactivated, it was possible
that
a large number of images would need to be processed. In
this scenario,
nbstserv would use so much memory that a core
dump would occur.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382599
Description:
The snapshot policy
wizard would recommend the obsolete VSS_Transportable
FIM. This
has been corrected to recommend the VSS FIM, which can be
used
in local and offhost (Alternate Client) backup
environments.
--------------------------------------------------------------------------------
Etrack
Incident = ET1376805
Description:
The NetBackup Job
Manager (NBJM) would crash on shutdown because
expired
snapshots taken during non-streamed windows open file
backup (WOFB) jobs
were
deleted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383782
Description:
Synthetic schedules
with a space specified in the keyword field would
make the job
fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383502
Description:
A change was made to
correct an issue that caused the Point-in Time (PIT)
restore to
fail on an AIX platform.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383497
Associated Primary Etrack = ET1262210
Titan
cases: 281-343-506
Description:
A change was made
to resolve an issue in the V_string function that
would cause
bpfis to crash.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383499
Description:
A change was made to
ensure proper cleanup occurs when a Snapshot backup
fails at a
stage after a Flashcopy was created at the array level.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384270
Associated Primary Etrack = ET1297816
Titan
cases: 240-786-065
Description:
The NetBackup
cluster monitor for AIX would incorrectly detect
the
unavailability of the NB_dbsrv daemon.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386057
Associated Primary Etrack = ET1253903
Titan
cases: 290-975-130
Description:
A change was made
to correct a bpdbm core dump issue found in the
function,
db_get_image_info() in strerror().
--------------------------------------------------------------------------------
Etrack
Incident = ET1386060
Associated Primary Etrack = ET1281512
Titan
cases: 311-821-936
Description:
Crosschecking
Oracle images (Q_IMAGE_BY_FILE) would fail if the image
list
existed for the client.
Workaround:
Remove the index files.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383811 ET1383808 ET1382683
Associated Primary Etrack =
ET1244548 ET1241226
Titan cases: 230-521-343 311-880-025
290-934-270
Description:
A change was added to address
an issue that caused NetBackup Policy
Execution Manager (nbpem)
to shut down.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384822
Description:
NBPEM would deadlock
if restarted while jobs were in an INCOMPLETE state
and new
jobs were started for the same policy/client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386064
Description:
A change has been
added to eliminate a potential vmd core dump issue when
the EMM
initialization failed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386062
Description:
The required tape
parameters for NetBackup were not being set correctly
on
multi-path drives on AIX platforms. Only the first path had
extended
files marks and variable block set correctly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386073
Description:
Could not delete the
virtual_machine machine type with the nbemmcmd
command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383727
Description:
Policy Execution
Manager would schedule a disk staging policy to run when
it
should not. This happened because a policy event was not sent to
the
Policy Execution Manager when a disk staging schedule was
added.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383766
Associated Primary Etrack = ET1369292
Titan
cases: 320-121-094
Description:
If a policy had a
client named more than once with different aliases,
the Policy
Execution Manager (PEM) would start both even though only
one
was requested. If the backup was a user in which bprd
supplies the jobid,
it would use the same jobid for both jobs
and would assert when trying to
add it to the
map.
A fix was added to ensure that a client
is not specified more than once
in a policy by different names.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386069
Associated Primary Etrack =
ET1266200
Description:
Running bpgetmedia would not
return tapes from all robots.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384960
Description:
Calling
changeMediaDBAllMediaForServer with NetBackup Access Control
(NBAC)
enabled would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386075
Associated Primary Etrack = ET1366874
Titan
cases: 240-724-837
Description:
The performance
of the API which lists shared drives and hosts would
decreases
significantly as the amount of hosts and drives increased.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386077
Titan cases: 240-829-613
Description:
An SQL error was received when attempting to delete a cluster.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384019
Associated Primary Etrack = ET1273804
Titan
cases: 281-334-212
Description:
Setting the Media
Mount timeout to a value other than 0 minutes can
sometimes
result in the Media Mount Timeout occurring even if the
mount
succeeds. A chance signal timing issue resolved
this problem.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386065
Description:
When the initial try
of an Exchange VSS snapshot parent job failed, the
second try
would fail with a status 801.
--------------------------------------------------------------------------------
Etrack
Incident = ET1386070
Description:
The bpmedialist
command, when given parameters involving a particular
media ID
whose length is less than six characters, would fail.
Workaround:
If you should encounter this issue, execute the command with
the volume
name enclosed in double quotes and padded by spaces
so that the length of
the volume name is six
characters.
--------------------------------------------------------------------------------
Etrack
Incident = ET1387046
Description:
When attempting to
run an Oracle backup on a Master server that is
configured with
the Required_Interface setting, bpdbsbora would fail to
connect
and the job failed with a status 29. This occurred because
nbjm
did not pass the "-ri <reqd interface>" option to
the bpbrm command line
by nbjm. The NetBackup Job Manager
passed the new option only if the
media server version was
6.5.2 or greater. Since nbrb is returning the
media server
version as 0, nbjm did not pass the new
"-ri <reqd
interface>" option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383743
Associated Primary Etrack = ET1318931
Titan
cases: 220-337-034
Description:
Implementing
media_deassign_notify script resulted in <defunct> processes.
Workaround:
To resolve this issue, setIgnoreSigChild()
was added to OrbService() to
ensure that EMM does not leave
<defunct> processes when children complete
from NOTIFY
script execution.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384952
Associated Primary Etrack = ET1374144
Titan
cases: 320-123-939
Description:
Duplication of
NDMP disk image to tape would fail with a status 191 error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1387039
Description:
Libraries that
provide self-cleaning would sometimes cause normal media to
be
frozen if they self-clean very quickly after a normal media was unloaded.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383643
Associated Primary Etrack = ET1321325
Titan
cases: 281-358-993
Description:
The following
error would occur after an App_cluster was failed over.
EMM status: Disk volume is down resource request failed(800)
--------------------------------------------------------------------------------
Etrack
Incident = ET1384946
Associated Primary Etrack = ET1361273
Titan
cases: 320-121-830
Description:
A change was made
to address an nbjm core dump issue that occurred
in
BPCRConnector handleReferenceCnt.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384943
Associated Primary Etrack = ET1316765
Titan
cases: 220-338-008
Description:
A change was made
to address an nbjm core dump issue that occurred
near
JobState::endItemChange +1c0.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388149
Description:
The command line
interface, nbdb_admin -validate, would not return the
full
result set on Windows platforms.
Workaround:
If
you should encounter this issue, use the NbDbAdmin Windows
user
interface to run validation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384948
Associated Primary Etrack = ET1287214
Titan
cases: 220-289-079
Description:
The status code
within the Try # was incorrect. The status code
would
show 0 even though it had failed and another attempt was
made.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383744
Associated Primary Etrack = ET1261795
Titan
cases: 220-280-182
Description:
Changes were made
to improve slow resource allocations for jobs using
storage
unit (STU) groups and prioritized allocation. The behavior
that
was seen is thus:
- An STU group
is looked at and an STU is identified within the
group.
- The Enterprise Media Manager (EMM) finds a
drive (even if it is
waiting for an
unload) on the highest ranking media server in
the
group (regardless if there are drives
that are immediately
available on other
STU's in the group)
- EMM then allocates that drive -
without looking for any other
available
drives.
- The process is repeated, again, not looking
for any other STU's in
the group (which
have many available drives).
--------------------------------------------------------------------------------
Etrack
Incident = ET1386199
Associated Primary Etrack = ET1294136
Titan
cases: 291-009-192
Description:
On some T5220
systems running Solaris 10 SPARC, the system would hang
during
a reboot if windrvr6 was configured in the
/etc/driver_aliases
file to bind to QLogic
devices.
This issue can be prevented by
installing FT server module windrvr6 only
after the system
boots. In addition, it can be impelemented in the
configuration
scripts - nbftsrvr_config and nbftsrvr
To
avoid hangs on subsequent reboots, remove windrvr6 entries from
the
/etc/driver_aliases file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384909
Associated Primary Etrack = ET1204445
Titan
cases: 220-302-209 320-083-263
Description:
After
upgrading to NetBackup 6.5, 5.X DSSU images were not
appropriately
expired from disk, causing the DSSU to fill to
capacity.
Workaround:
If you encounter this issue, you
can invoke the nbdelete -allvolumes
command repeatedly until
images are removed from disk.
--------------------------------------------------------------------------------
Etrack
Incident = ET1389088
Associated Primary Etrack = ET1387311
Titan
cases: 240-813-600
Description:
Logging from
vnet_cached_gethostbyname() would increase significantly
in
NetBackup 6.5.2 if VERBOSE = 5 in the bp.conf file.
Workaround:
To avoid this issue, reduce VERBOSE to a
value less than 5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1374330
Associated Primary Etrack = ET1374122
Titan
cases: 311976123
Description:
The UNIX pack
install now supports IBM zSeriesRedHat and zSeriesSuSE
client
installs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388180
Description:
The NetBackup
Administration Consoles for Windows and Java, and the NOM
user
interface display "No" in the "Incompliance Column"
for
capacity-based licenses (for example, Flexible Disk,
OpenStorage, and
PureDisk) when an unlimited key is installed
and the used capacity for the
licensed feature is greater than
0.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383756
Associated Primary Etrack = ET1304028
Titan
cases: 291-010-529
Description:
After an upgrade
from NetBackup 6.5.1 to 6.5.2, a progress log message
was
missing and caused monitoring scripts to fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388192
Associated Primary Etrack = ET1210846
Titan
cases: 320-074-322
Description:
A change has been
made to address an issue that caused duplication from
disk
staging to fail with a status 50. The fix involved adding a
missing
acknowledge in bptm. bpduplicate sends put_short
message to bptm as an
acknowledge in communication, however
bptm was missing a get_short message
so it would hang while
waiting for a get_long from message bpduplicate.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382684
Associated Primary Etrack = ET1375497
Titan
cases: 220-404-140 230-572-942 240-806-831
Description:
The time required to start nbpem can be large when there are a
number of
client names in the client attributes list.
Workaround:
To avoid this issue, reduce the size of
the client attributes list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383404
Associated Primary Etrack = ET1378835
Titan
cases: 291-031-055
Description:
Catalog backups
initiated by Vault profiles were not restorable because
no True
Image Restore (TIR) information was generated.
--------------------------------------------------------------------------------
Etrack
Incident = ET1390335
Associated Primary Etrack = ET1167923
Titan
cases: 230-482-665 240655547 311-873-262
Description:
Certain backup and archive jobs would fail because of a timing
issue with
bpbrm. The following error string would be
recorded in the bpbkar log.
get_string_: protocol error - string read failed (Timer expired)
Workaround:
If you encounter this issue, try
restarting the job to fix the issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383742
Associated Primary Etrack = ET1238943
Titan
cases: 220-250-211
Description:
Changes were
added to improve hostname caching.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383761
Associated Primary Etrack = ET1319339
Titan
cases: 220-369-133 281-386-485 291-011-047
Description:
If a calendar schedule window spanned midnight, jobs were
started at
midnight, not when the calendar schedule window
actually opened. Also,
calendar schedules that span
midnight could fail at midnight with a
status 196.
--------------------------------------------------------------------------------
Etrack
Incident = ET1391168
Associated Primary Etrack = ET1198807
Titan
cases: 240707776
Description:
In the NOM user
interface, the Reports were not being emailed after a few
days,
however, the reports would appear as "Sending Email..." in
the
status
column.
--------------------------------------------------------------------------------
Etrack
Incident = ET1382623
Associated Primary Etrack = ET1297752
Titan
cases: 290-937-204
Description:
Restore of a
backup with a large number of mangled filenames can be slow
due
to searching the file @MaNgLeD.<pid> to find the non-mangled name.
--------------------------------------------------------------------------------
Etrack
Incident = ET1391109
Description:
bpjobd would core
dump on some platforms while changing the job
priority
dynamically.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383763
Associated Primary Etrack = ET1321939
Titan
cases: 220-335-223 291-058-053
Description:
Script-based BLI incremental backups would run as full backups
after an
upgrade from NetBackup 6.5.1 to 6.5.2. The Scheduler
was starting bpbrm for
incremental BLI backups with
inappropriate options that forced a full
backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1394025
Associated Primary Etrack = ET1382322
Titan
cases: 281-251-179
Description:
If the MPX was
greater than 1 within the policy schedule, then the
checkpoints
on the disk backups would hang.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383630
Associated Primary Etrack = ET1319057
Titan
cases: 220-371-648 291-015-879
Description:
SQL
Server backups would failed with a Status 6 and "SET SNAP_ID" errors.
--------------------------------------------------------------------------------
Etrack
Incident = ET1392132
Associated Primary Etrack = ET1363804
Titan
cases: 291-026-369
Description:
The
granular_proxy option has been added in bpjava. This was
required
for the Exchange policy for NetBackup 6.5.2 and
above. This fix ensures
that the BPRD_BPLIST protocol/224
will be executed correctly for the
Exchange policy type.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388236
Associated Primary Etrack = ET1252473
Titan
cases: 320-105-171 320-122-006
Description:
bpgp
was removed, and a replacement to set and get the include
and
exclude lists from clients was not
provided.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384020
Associated Primary Etrack = ET1276427
Titan
cases: 220-269-379
Description:
A change was made
to address an issue where a Storage Lifecycle Policy
(SLP)
would attempt to duplicate an image even when all of the
required
copies were already made.
--------------------------------------------------------------------------------
Etrack
Incident = ET1395057
Associated Primary Etrack = ET1394282
Titan
cases: 311-968-542
Description:
Basic disk
staging jobs would always start with a priority of 99999
even
if the priority defined in staging schedule was different.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384919
Description:
The duplication
manager should process successful backup-only images
as
lifecycle complete even if the lifecycle is
inactivated.
As of NetBackup 6.5.2, the
duplication manager would ignore all images
if the lifecycle is
inactivated. This was to stop any duplication jobs
running for
such images while backups are
happening.
However, this also stops the
processing of backup-only (ITC) images that
have created
expected backup copies to be considered as lifecycle
complete.
Therefore, until the lifecycle is not activated back, such
images, though have been completed, will sit as lifecycle
incomplete and
will not expire even if their expiration date
arrives.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383792
Description:
A change was added to
address an issue that caused duplication jobs for
a Storage
LifeCycle Policy to not run.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383772
Associated Primary Etrack =
ET1378715
Description:
Shared disk images were not
being deleted from the
LUN's.
--------------------------------------------------------------------------------
Etrack
Incident = ET1393919
Description:
The nbemmcmd command
would crash if the emmname parameter provided was
longer than
the emmname parameter in the bp.conf file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384032
Associated Primary Etrack = ET1366836
Titan
cases: 311-972-942 320-124-684
Description:
SLP
would not remove the NDMP tape copies or image records from EMM
even
after expiration occurred.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384023
Associated Primary Etrack = ET1297806
Titan
cases: 220-320-623
Description:
Duplication of an
image after it is SLP complete would result in
re-insertion in
EMM.
Additional Notes:
When nbstlutil lists backups,
the images that were previously listed in
an UNKNOWN state were
now labeled as NOT MANAGED.
--------------------------------------------------------------------------------
Etrack
Incident = ET1384966
Associated Primary Etrack = ET1269930
Titan
cases: 220-289-048
Description:
When there were
many lifecycle-managed backups needing to be completed,
it
would take inordinately long to process them.
--------------------------------------------------------------------------------
Etrack
Incident = ET1395393
Associated Primary Etrack = ET1316801
Titan
cases: 220-336-949
Description:
A change was made
to resolve a deadlock issue between BRMComm
and
ExportedResourceMgr where the BRMComm and ERM locks were
being obtained
in reverse
order.
--------------------------------------------------------------------------------
Etrack
Incident = ET1383506
Associated Primary Etrack = ET1375866
Titan
cases: 240-839-625 320-122-461
Description:
SAP
with RMAN restore would fail because of a missing Oracle
license.
The Oracle license was not required for SAP backup or
restore.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396153
Description:
NOM could not export
Job logs from the Job details page.
--------------------------------------------------------------------------------
Etrack
Incident = ET1391110
Description:
If a storage
lifecycle is configured without duplication copies and if
one
of the backup copies is configured with "Expire After
Duplication", then
the copy (and the image if there was only a
single backup copy) is
expired from the catalog by the storage
lifecycle. However, this is an
incorrect configuration and the
"Expire After Duplication" retention type
should not be allowed
for backup destinations if there are no
duplication
destinations in the storage lifecycle.
--------------------------------------------------------------------------------
Etrack
Incident = ET1397984
Description:
The
std::istringstream.str string did not work on a TRU64 platform
to
initialize an istringstream object.
--------------------------------------------------------------------------------
Etrack
Incident = ET1399794
Description:
Missing content was
added to the NetBackup UNIX help that appears in the
NetBackup
Archive and Restore interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1393810
Description:
A change was added to
resolve an NBPEM core dump issue that occurred on
a Tru64
master server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1393798
Description:
A change was made to
address a core file issue that was generated by
nbshareddisk
when formatting Shareddisk LUNs using the -novm option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1397604
Description:
Unable to delete an
app_cluster machine record.
--------------------------------------------------------------------------------
Etrack
Incident = ET1398627
Associated Primary Etrack = ET1397478
Titan
cases: 320-129-580
Description:
The NetBackup
Service Layer (nbsl) was consuming too many file
descriptors
when NOM was enabled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1388000
Associated Primary Etrack = ET1380098
Titan
cases: 220-371-768
Description:
Some of the
values in LIFECYCLE_PARAMETERS file did not have
reasonable
upper limits for enterprise environments. For
example, the
MIN_KB_SIZE_PER_DUPLICATION_JOB and
MAX_KB_SIZE_PER_DUPLICATION_JOB
parameters are internally read
into long type variables that would
overflows before a
reasonable value could be
met.
--------------------------------------------------------------------------------
Etrack
Incident = ET1387827
Description:
A change was made to
address a nbstserv core dump issue that caused
duplication job
to longer
run.
--------------------------------------------------------------------------------
Etrack
Incident = ET1393793
Associated Primary Etrack = ET1386040
Titan
cases: 311-991-329
Description:
There would be
slow performance for bptm -delete_all_expired when
attempting
to deassign media that had expired before all the
fragments had been
duplicated to their final destination.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396248
Description:
In SLP, if the
duplication STU is "any available", it could also pick
the
basic disk STU.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402394
Description:
Storage servers and
snap vault filers were being listed as NDMP
in
nbemmcmd. The verbose output will indicate that these
servers are snap
vault and storage server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396112
Description:
A change was made to
address issue that would cause NBJM crash on shutdown
on Linux.
--------------------------------------------------------------------------------
Etrack
Incident = ET1395233
Titan cases: 311-907-984
Description:
ltid would hang if REQUIRED_INTERFACE was specified and the
EMM server was
rebooted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402922
Description:
LTID would send an
UpdateMountStat request with a corrupted MediaId
parameter.
--------------------------------------------------------------------------------
Etrack
Incident = ET1403920
Description:
A change was made to
address a BPTM core dump issue that would occur on
AIX and
HP-UX media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1405290
Associated Primary Etrack = ET1288659
Titan
cases: 320-111-170
Description:
The "Failover"
selection method of storage unit groups may not be
respected
with multiplexing set.
--------------------------------------------------------------------------------
Etrack
Incident = ET1402967
Description:
In BAR user
interface, after selecting the "Point in Time Rollback"
option,
the backed-up images were not visible in the Restore
tab.
--------------------------------------------------------------------------------
Etrack
Incident = ET1320530
Description:
If a synthetic
schedule is added to a policy after the regular schedules
have
run and created the streams file information, immediate execution
of
the schedule will fail with a 200 status and scheduled
execution never
happens. This is due to missing streams file
information.
Workaround:
If you encounter this issue,
run a non-synthetic backup after adding the
synthetic schedule.
--------------------------------------------------------------------------------
Etrack
Incident = ET1398698
Associated Primary Etrack = ET1383617
Titan
cases: 240-806-831
Description:
The nbpem startup
can be slow in large environments with a large number
of
clients. Jobs are not scheduled until nbpem startup is complete.
--------------------------------------------------------------------------------
Etrack
Incident = ET1396083
Description:
A change was added to
address an nbpem core dump issue that would occur on
Linux
after a hot catalog backup job completed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1392668
Description:
Checkpointed jobs
were not resumed automatically after a cluster failover.
--------------------------------------------------------------------------------
Etrack
Incident = ET1409131
Associated Primary Etrack = ET1206358
Titan
cases: 281-179-782
Description:
NetBackup
performance, both its daemons or services and in the
user
interface, will be negatively impacted when DNS services
are slow to
return hostname or reverse-IP lookups. Because all
hostnames and aliases
on a master or media server may be
examined while accepting or creating
a connection, if some of
these names are not in the DNS, and the DNS
environment is slow
to respond, this will delay NetBackup, and cause the
user
interface to be non-responsive.
This change
logs the offending hostname whenever such a lookup takes
longer
than five seconds, making it easier to know what to clean out
of
a configuration. The new log messages look like the
following:
10:10:23.918 [25766] <2>
vnet_cached_gethostbyname: vnet_hosts.c.377:
DNS
lookup slow for host: : kermit.frog.com
10:10:24.395
[25766] <2> vnet_cached_gethostbyname:
vnet_hosts.c.378:
DNS lookup elapsed time: : 30
0x0000001e
The elapsed time is in seconds.
--------------------------------------------------------------------------------
Etrack
Incident = ET1409154
Description:
When suspended jobs
were resumed more than once, it would cause jobs to
fail with a
status 801.
--------------------------------------------------------------------------------
Etrack
Incident = ET1411251
Associated Primary Etrack = ET1285409
Titan
cases: 290-994-546
Description:
The Remote
Windows XP Administration Console would display the
pop-up,
COMM_FAILURE (IDL:omg.org/CORBA/COMM_FAILURE:1.0), when
accessing media.
--------------------------------------------------------------------------------
Etrack
Incident = ET1411776
Titan cases: 230-572-386
Description:
The first fragment written by BPTM will not be position
checked, allowing
a rogue rewind to go undetected. If a rogue
rewind occurred during the time
between reading the empty
header and writing the first backup header, the
rewind could go
undetected.
--------------------------------------------------------------------------------
Etrack
Incident = ET1410874
Associated Primary Etrack = ET1402736
Titan
cases: 320-130-796
Description:
Unable to perform
a multi-stream FlashBackup using an "old" method, such
as not
using Snapshot Client options.
--------------------------------------------------------------------------------
Etrack
Incident = ET1412331
Description:
With Snapshot
destination in SLP, there was a difference in the value of
the
Storage unit in NetBackup-Java Administration Console and in
the
"nbstlutil list".
A
change was added so when a Snapshot destination is in SLP, the
backup
destination and duplication destination will pick up the
actual STU.
--------------------------------------------------------------------------------
Etrack
Incident = ET1408807
Description:
A PIT Restore with an
HPEVA_Snapclone FIM type would fail if there were
two resources
(for example, two storage stacks - HPEVA UDID, HPLVM, or
VxFS
FileSystem) in the backup selection.
--------------------------------------------------------------------------------
Etrack
Incident = ET1412417
Description:
A fix was made to
address an nbrmms core dump issue that would occur
because of a
memory access violation in the VxFI code.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413338
Description:
An inaccurate log
message was being written when bpdbm failed to update a
STREAMS
file in image validation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1411302
Associated Primary Etrack = ET1269930
Titan
cases: 220-289-048
Description:
A change was made
to resolve an nbstserv core dump issue that would occur
while
processing a large number of images.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413269
Associated Primary Etrack =
ET1414241
Description:
Jobs were not being scheduled
for a newly added policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1410786
Description:
Jobs for a policy
with multi-streaming enabled and with a bad client name
failed
with status 200.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413572 ET1385085
Associated Primary Etrack = ET1381455
ET1288113
Titan cases: 230-534-351 281-379-673
220-289-644
Description:
NBJM would cancel a
duplication job (larger backups consistently fail
with status
50) that was initiated using Storage Lifecylce Policies (SLP).
--------------------------------------------------------------------------------
Etrack
Incident = ET1414212
Associated Primary Etrack = ET1222342
Titan
cases: 220-208-577
Description:
Running bpjobd
-cleanup on a large number of jobs in conjunction
with
bpduplicate may result in a status 12 or status 50
error. This would likely
happen in a large environment
where the nightly pruning of the jobs
database could take in
upwards of ten minutes.
Workaround:
If you encounter
this issue, perform more frequent recycling with fewer
jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1412557
Description:
Multiple jobs for the
same policy, client, and schedule combination would
erroneously
run simultaneously, or nearly so.
--------------------------------------------------------------------------------
Etrack
Incident = ET1415612
Associated Primary Etrack = ET1415270
Titan
cases: 220-411-437 291026372
Description:
A fix
has been added to resolve an error that would occur
when
attempting to browse directories with apostrophes in the
name. A similar
fix was provided to resolve "Invalid Character"
errors that would occur
when selecting directories with an
ampersand (&) character in the name.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413649
Associated Primary Etrack = ET1407104
Titan
cases: 320-129-510
Description:
Storage Lifecycle
Policy (SLP) duplications would create one batch per
image for
a tape with multiple
images.
--------------------------------------------------------------------------------
Etrack
Incident = ET1401482
Associated Primary Etrack = ET1416629
Titan
cases: 240-839-682 281-439-493
Description:
An
old image was not being deleted for more space in lifecycle
storage
unit when the "staged capacity managed" retention type
was selected. The
job would fail with the error, "Disk storage
unit is full" and a
status 129.
--------------------------------------------------------------------------------
Etrack
Incident = ET1413567
Description:
Duplicate, restore,
and verify from a NearStore FSE Storage Unit would
fail with
the following error.
"Cannot read image from disk,
Invalid argument"
--------------------------------------------------------------------------------
Etrack
Incident = ET1415683
Description:
A change was made to
address an issue that caused NBPEM to stop scheduling
jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1414541
Description:
The restore
functionality would fail with an HPLVM stack for
Oracle
Snapshot backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1416768
Description:
bptm would core dump
when a Nearstore restore failed due to slow network
issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1421025
Description:
Jobs started to
backup transaction logs for an SQL policy configured
with
instant recovery and off host backup would fail with a
status 41.
--------------------------------------------------------------------------------
Etrack
Incident = ET1425093
Description:
During stress
testing, the event manager service would occasionally go
down
and come back up. nbpem
asserted:!m_getAllNamesCall
PemPolicyCache.cpp 104 while stress
testing nbevtmgr with repeated start,
stop, and sending events.
--------------------------------------------------------------------------------
Etrack
Incident = ET1424266
Associated Primary Etrack = ET1417414
Titan
cases: 240-828-934
Description:
Policies with
schedules set to frequency of 52 weeks and multi-stream
would
fail with a status 196 with nbpem v5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1423453
Description:
Suspended jobs for an
inactive policy could not be resumed after a failover.
--------------------------------------------------------------------------------
Etrack
Incident = ET1425900
Associated Primary Etrack = ET1416156
Titan
cases: 220-406-370
**Description:
If a VCB proxy
backup of a virtual node joins an MPX group, all
subsequent
normal jobs in that MPX group would back up the
proxy host.
Workaround:
The following list contains
workarounds for this issue:
- Turn off multiplexing on
the VCB backups.
- Run the VCB backups on a different
storage unit.
- Use a different volume pool for the VCB
backups.
For additional information about
this issue, refer to the following
TechNote on the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/308906
--------------------------------------------------------------------------------
Etrack
Incident = ET1425285
Description:
When a cluster
failover was initiated while a duplication job was active,
the
bpdbm child processes that were active for the duplication job
could
take a long time to terminate.
--------------------------------------------------------------------------------
Etrack
Incident = ET1428096
Associated Primary Etrack = ET1409844
Titan
cases: 220-406-066
Description:
A change was made
to address an nbpem version 4 issue (originating in
ET1322956),
mixed calendar schedule types in policies, where the daily
WCT
evaluates to 23:59:59, resulting in a status 196 error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1423583
Description:
Duplication jobs
would fail with a status 50, but continue on to complete
the
duplication.
--------------------------------------------------------------------------------
Etrack
Incident = ET1426958
Description:
If a multi-streamed
policy with multiple schedules is blocked by failure
history,
the child job that runs after the failure history is expired
may
fail with a status
196.
--------------------------------------------------------------------------------
Etrack
Incident = ET1427064
Description:
Storage Lifecycle
Policies processing was failing occasionally while
processing
images with a large number of fragments because the
bpdbm
connection was timing out.
--------------------------------------------------------------------------------
Etrack
Incident = ET1429629
Description:
If PEM restarted with
a parent and child job in a WAITING_FOR_RETRY state,
it would
retry the child job only. After the child job completed, no
more
jobs were scheduled for this policy/client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1430825
Associated Primary Etrack = ET1373028
Titan
cases: 311-971-198
Description:
For duplicate
multiple copies, all duplicate jobs would fail if any of
the
Disk Copies have a Dummy Allocation supplied when executing
on
Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1428794
Description:
nbstserv would halt
processing while waiting for an nbdelete call to
complete.
--------------------------------------------------------------------------------
Etrack
Incident = ET1431220
Description:
A failed attempt to
validate a copy during a duplication job was holding a
write
lock on the image file and causing other bpdbm child processes
to
hang until the duplication job finished.
--------------------------------------------------------------------------------
Etrack
Incident = ET1428632
Description:
Changes were made to
address two memory leak errors found in the VxFI
code that lead
to a SharedDisk backup failure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1432786
Associated Primary Etrack = ET1424199
Titan
cases: 281-416-722
Description:
A change has been
made to address an issue that could cause file
system
corruption on a Disk. This issue would cause a media
server to go into a
panic state while mounting a corrupted file
system. The fix ensures that
the mount operation verifies the
device mount state independent of the
return code of the mount
command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1431217
Description:
Bpduplicate would not
allow a copy of a backup to be started if another
duplication
for the same backup was in progress. Also, if more than
one
duplication to different destination copies from the same
disk source copy
occurs simultaneously, the duplications would
either hang or error.
Workaround:
To work around the
simultaneous duplications from the same disk source
copy hang
or error issue, disable shared memory duplications. Touch
the
following file on the master
server:
UNIX:
/usr/openv/netbackup/NOSHMDUP
Windows:
<installed_path>\NetBackup\NOSHMDUP
--------------------------------------------------------------------------------
Etrack
Incident = ET1431957
Associated Primary Etrack = ET1417636
Titan
cases: 311-991-075
Description:
EMM would crash
because it was not handling a CNOS exception that was
leaked
through the Event Manager supplier-side library.
The createConnectObjects() method makes
calls directly to CNOS but in
some cases it does not surround
those calls in try/catch blocks. This
caused CNOS exceptions to
be leaked to the caller, in this case EMM. EMM
catches specific
exceptions; those not caught are pushed up the stack
until it
exits as an unhandled exception.
--------------------------------------------------------------------------------
Etrack
Incident = ET1432152
Description:
A change was made to
address an Incremental backup data loss issue that
would occur
if bpbkar took more than 10 seconds to start.
--------------------------------------------------------------------------------
Etrack
Incident = ET1432733
Description:
A failed job waiting
to be retried would prevent a job session from being
closed.
Therefore, the cold catalog backup to be run at the end of
session
was delayed until after all of the job-tries end and
the job is done.
--------------------------------------------------------------------------------
Etrack
Incident = ET1431905
Description:
A change was made to
address an issue that caused nbpem to be caught in an
infinite
loop, resulting in no jobs being able to start.
--------------------------------------------------------------------------------
Etrack
Incident = ET1436492
Associated Primary Etrack = ET1368270
Titan
cases: 240-779-778
Description:
During a True
Image Restore (TIR) data backup, if the socket used to get
the
data failed, the format of the tape could be written
incorrectly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1436738
Associated Primary Etrack = ET1400885
Titan
cases: 291-058-781
Description:
The requested
Start Time calculation caused a full backup to be
scheduled
repeatedly if the last incremental backup occurred
between windows and the
frequency was a multiple of 24 hours.
To fix this issue, pre-window
checking was added so that if the
last backup falls between windows, the
due time can pick up the
next window even if it is the same day.
--------------------------------------------------------------------------------
Etrack
Incident = ET1439637
Description:
A change has been
added to address a core dump issue that would occur
with
nbdelete.
--------------------------------------------------------------------------------
Release
Update History
----------------------
This section contains an
accumulative list of all Release Update information
contained in previous
releases.
========
NB_6.5.2
========
Etrack Incident =
ET1072956
Associated Primary Etrack = ET1051977
Titan
cases: 290-795-451
Description:
During
multiplexed and Inline Tape Copy (ITC) backups or duplications
an
error would occur during an end-of-media (EOM) event that
resulted in a
status code 229.
--------------------------------------------------------------------------------
Etrack
Incident = ET1129738
Associated Primary Etrack = ET1125756
Titan
cases: 320-063-046
Description:
bprd would
prematurely terminate during startup if bpdbm took longer
to
come up. A change was made to the amount of time bprd
will wait for
a connection to bpdbm to be configurable.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146636
Associated Primary Etrack = ET1112853
Titan
cases: 281-124-171
Description:
The bpjava bplist
protocol (BPRD_GET_BPLIST == 224 ) was not providing
results
consistent with the 'mirror' bplist command. In addition,
bpjava
could not handle the output of commands that were of
'largefile' size.
--------------------------------------------------------------------------------
Etrack
Incident = ET1164956 ET1168006
Description:
Added SAN
client 4gBit/s QLogic QLA/QLE 246x target mode FC HBA support
for
Fibre Transport (FT) media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167180
Description:
If NetBackup Access
Control (NBAC) was activated on a Windows system,
NetBackup
Enterprise Media Manager (nbemm) would not shutdown.
--------------------------------------------------------------------------------
Etrack
Incident = ET1163707 ET1214679
Description:
In the
Activity Monitor user interface, it is common for jobs to
display
as "queued". However, it is not clear to a user
as to why the job is
in a waiting state. In situations
where a user may have hundreds of
queued jobs, it would be
beneficial to have a way to see what resources
are in
contention.
The Job Display in the NetBackup
Administration Console, Activity Monitor
will include a new
column that shows the reason why a job is queued and
in a
waiting state. In addition, some of the information that is
displayed
in the new column is available by using the job
details.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166535
Titan cases: 311-336-415
Description:
During a synthetic backup, "Files Written" was incorrectly
updated in the
Activity Monitor. In addition, "begin synthetic
reader" messages were
missing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169771
Description:
This release contains
a new feature that enables the user to choose which
machines
should be used for restores and duplications. The following
list
describes the added capabilities that this feature
offers.
- AdvancedDisk supports storage
access by more than one media server.
- AdvancedDisk supports
specification of preferred or required media
servers for
restore and duplication operations. This new
capability
replaces the FORCE_RESTORE_MEDIA_SERVER
option.
- SharedDisk supports specification of preferred or
required media
servers for restore and duplication
operations. This new capability
replaces the
FORCE_RESTORE_MEDIA_SERVER option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166301
Description:
Additional support
has been added that enables AdvancedDisk disk pools to
be
configured for multiple StorageServers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1062687
Description:
Catalog backups could
fail if a pre-NetBackup 6.0 media server is selected
for
backup.
Workaround:
To avoid this issue, make sure
catalog backups are configured to go to
storage units on
NetBackup 6.0 (or later) media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1161381
Description:
bpduplicate would
report job success after an optimized-duplication failed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1065511
Description:
This release contains
additional support of Flash Copy snapshot for an
IBM array.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172272
Description:
The vfm_master.conf
file was added for Solaris x86 server installs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1128543
Description:
A change was made to
ensure that the VxFI code correctly uses tstr2str in
the VxFI
providers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166793
Associated Primary Etrack = ET1164173
Titan
cases: 220-135-395
Description:
Drives could not
be deleted from a media server because of case-sensitive
server
name matching in the EMM stored procedures.
--------------------------------------------------------------------------------
Etrack
Incident = ET1066725
Description:
Changes have been
added to address a scalability issue with update calls
for disk
volumes and storage units.
--------------------------------------------------------------------------------
Etrack
Incident = ET1174568
Description:
An API has been
created that enables a server to determine the patch
level of
a remote host.
--------------------------------------------------------------------------------
Etrack
Incident = ET1164151
Description:
Unreadable date
format strings were printing out when bpduplicate -help
would
print after the -s start date and -e end date commands.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172972
Associated Primary Etrack = ET1162893
Titan
cases: 240-666-528
Description:
The
LIMIT_BANDWIDTH setting was not working on an HP-UX system running
on
an IA64 platform.
--------------------------------------------------------------------------------
Etrack
Incident = ET1153448
Description:
The nbdevconfig
-setSharedDiskSPR 1 command would cause an error if
a
SharedDisk storage server did not exist prior to the command
being run.
A change has been made that allows the command to be
run without creating
a storage server before you run the
command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1073129
Description:
A change has been
added that makes the DSM (un)mount request asynchronous.
--------------------------------------------------------------------------------
Etrack
Incident = ET1058133 ET1241088
Titan
cases: 240-588-298
Description:
Changes were
added that allow the SQL Anywhere database server to run
with
the -m option, where the transaction log is truncated when
a checkpoint
occurs. This option is set to the server.conf
file. If the -m option is
set, an incremental hot catalog
backup will always be a full.
In addition,
options to nbdb_backup command were added to only backup
the
tlog and to truncate it as shown in the following
example.
nbdb_backup -online dest [-tlog_only]
[-truncate_tlog]
--------------------------------------------------------------------------------
Etrack
Incident = ET1173808 ET1191396 ET1225254 ET1224352 ET1224326
ET1229771
ET1232968 ET1233220 ET1232369
Description:
Changes have been added that improve the consistency and
usability of the
Job Priority Scheme.
--------------------------------------------------------------------------------
Etrack
Incident = ET1162316
Associated Primary Etrack = ET1153592
Titan
cases: 220-097-876 281-213-614
Description:
The
bpbrm parent for a multiplexed group worked correctly until
123
encrypted backup jobs were processed. At that point, all
new
bpbrm.child processes failed with a status 159 before
contacting the
client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1130770
Associated Primary Etrack = ET1083128
Titan
cases: 240-602-833
Description:
bprecover would
crash while attempting to recover a Bare Metal Restore
(BMR)
database file that exceeded 2GB in
size.
--------------------------------------------------------------------------------
Etrack
Incident = ET1149230
Description:
If an image has aged
beyond its longest retention, Lifecycles continue to
try to
copy the image. Lifecycles attempt to copy the image until
the
copy is complete or until a user cancels it by using
nbstlutil.
Changes have been made that change
this behavior so that the "persistent
duplication" of an image
will stop attempting to complete the copy once
the image has
reached the age of the longest specified fixed retention.
--------------------------------------------------------------------------------
Etrack
Incident = ET1178482
Associated Primary Etrack = ET1175871
Titan
cases: 290-898-929
**Description:
A change has
been added that ensures a user does not receive full
NetBackup
Administration (root user) privileges via the NetBackup Java
Administration Console after logging in as a normal user.
For additional information about this issue, refer to the
following
TechNote on the Symantec Support Web
site.
http://entsupport.symantec.com/docs/308583
--------------------------------------------------------------------------------
Etrack
Incident = ET1178234 ET1178268
Description:
A change
was made to NBEMM that resolved an issue that caused a core
dump
to occur after the patch was applied and the services were
recycled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1173798
Description:
The NetBackup
Resource Broker (nbrb) could generate a core file.
Workaround:
If you encounter this issue, make sure nbemm is running, then
restart nbrb.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175290
Description:
A NetBackup server
was unable to connect to a NOM server after generating
some
media and then restarting the nbemm service.
--------------------------------------------------------------------------------
Etrack
Incident = ET1180414
Description:
The ACE Timer did not
work with embedded fields (as it does under 7.0).
--------------------------------------------------------------------------------
Etrack
Incident = ET1141941
Associated Primary Etrack = ET1046705
Titan
cases: 240576707
Description:
The Hot Catalog
recovery would display an error message when no actual
error
occurred.
Additional Notes:
A large warning would
appear when no files were recovered because no files
met the
criteria.
--------------------------------------------------------------------------------
Etrack
Incident = ET1087412
Description:
When a cancel or
suspend was initiated, Job Manager's parent job was
not
executing clean-up steps to delete the snapshot or run the
parent end notify
script.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172948
Description:
A change was made to
increase the cleaning time for TL4 libraries to five
minutes
for all brands.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175391
Description:
Changes were added to
correct AUTO_UPDATE_ROBOT issues on TL8 libraries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1140138
Titan cases: 280-882-431
Description:
The catalog has a query that compares a backup to the previous
backup and
lists the files that were deleted between the two
backups. This is used
for certain backups on NearStore
devices. The query had two
issues:
1. The images being queried
were not locked, so if one of the images was
expired by a
different process prior to opening up the .f file, the query
was failing in an unusual way (attempting to open the
IMAGE_FILES file).
2. The query was not
checking if the .f file had been successfully opened.
--------------------------------------------------------------------------------
Etrack
Incident = ET1158501
Description:
An unreadable value
would display in the Job ID, Job type, and status
fields.
--------------------------------------------------------------------------------
Etrack
Incident = ET1078362
Description:
The NetBackup Service
Layer (NBSL) would crash when the nbsl.xml file was
not
created. In addition, the NBSL logging would not occur under
such
circumstances.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177686
Description:
A change was added
that increases the maximum cap and maximum drives per
panel for
ACS in support of the new Sun SL3000 robot.
--------------------------------------------------------------------------------
Etrack
Incident = ET1156305
Associated Primary Etrack =
ET1181987
Description:
Canceling one child stream of a
multi-stream Exchange backup would cause
all peer Exchange
stream backups to be canceled. This behavior occurred for
all
compound jobs, such as, parent and multiple-child jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1113521
Description:
A change was made to
provide information about the (un)mount status for
SharedDisk
disk volumes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1173803
Description:
Changes were made to
address a vmadm error that would occur in the
DiskPool list
operation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1089294
Titan cases: 290-807-298
Description:
Copies in the catalog that are missing their first fragments
are not
cleaned up. A fix has been added that allows
automatic cleanup of orphaned
fragments. It occurs as part of
the same operation that cleans up expired
copies.
Workaround:
If you were to encounter this issue, you
can use the bpimage -deletecopy
command to remove the copies
manually.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182125
Description:
Enhancements were
made to add Snapshot support in a Lifecycle policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1132745
Description:
When user performed
an Inventory Disk Pools > Start Inventory operation on
Disk
Pools, it would not update the old value.
--------------------------------------------------------------------------------
Etrack
Incident = ET1124825
Associated Primary Etrack = ET1120934
Titan
cases: 230-424-265
Description:
The
NetBackup-Java Administration Console would incorrectly report
the
license-key expiration.
--------------------------------------------------------------------------------
Etrack
Incident = ET1170793
Description:
A Point-in-Time (PIT)
restore would fail when configured with two mirrors.
--------------------------------------------------------------------------------
Etrack
Incident = ET1153528
Description:
Due to incorrect
memory management, some memory would get released while
it was
still in use, resulting in a potential memory corruption.
This
issue would occur during that shutdown sequence in STSSvc.
--------------------------------------------------------------------------------
Etrack
Incident = ET1175038
Description:
A change was made to
address a possible deadlock issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1183650
Associated Primary Etrack = ET1037368
Titan
cases: 220-096-910 220-123-945 220-124-001 220-135-401 220-141-599
281-218-316 290-883-680
Description:
NOM provides
reports for jobs that do not run but are due to run. The
NetBackup Service Layer (NBSL) provides the required job data
to NOM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1065835
Description:
The Resource Event
Manager creates unnecessary errors while attempting to
get
information for pre-NetBackup 6.5 Storage Units. The Disk
Service
Manager directs the Resource Event Manager to not
pursue information for
back-level storage units using normal
methods in NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1065761
Description:
Allow new versions of
OpenStorage plug-ins to re-register themselves with
EMM/Disk
Service Manager (DSM). In addition, allow DSM to rescan
the
plug-in and determine what its capabilities are and store
the new ones in
the database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159570 ET1197410
Description:
Changes
have been made to fix library signal handling so that a
preexisting
handler cannot be overwritten. In addition, a new
function,
common_signal_revert has been added. This
function intelligently sets the
handler back if it was changed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167158
Description:
A change was made to
ensure that the user does not see the wrong storage
server (or
multiple storage servers) deleted when they were to run
the
nbdevconfig -deletests command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1134749
Description:
An insuffucient error
message would appear when attempting to delete a
DiskPool with
active StorageUnit association.
--------------------------------------------------------------------------------
Etrack
Incident = ET1183710
Description:
A new version of the
Veritas Unified Logging (VxUL) has been included with
this
Release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182952
Description:
NBJM would hang while
jobs were being canceled and the BPBRM processes were
being
killed during a manual test.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145121
Description:
A confusing error
message would appear for a busy disk group.
--------------------------------------------------------------------------------
Etrack
Incident = ET1072786
Description:
Local VxUL logs were
not displaying correctly in NOM. The logs contained
an
unreadable hex number for each log line instead of a log message.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169863 ET1182021
Description:
Changes
were added in this release to address potential security issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176346
Description:
Added support for the
production of additional copies of synthetic backups
using the
synthetic read and write process.
This new
feature is called Second Copy Synthetics, and it enables a user
to
produce more than one copy of a synthetic backup and utilize
image copies
other than the primary as the source of image data
for the synthetic backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1151267
Description:
The NBSL would create
multiple sessions with EMM. A change has been made
that
prevents multiple sessions from being created. Only one EMM
session
will be created.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182008
Associated Primary Etrack = ET1167923
Titan
cases: 230-482-665 240655547 311-873-262
Description:
A issue exists that could cause a "Numerical result out of
range" error to
occur during a long backup.
Workaround:
If you encounter this error,turn TIR off and reduce the size
of the jobs
into smaller jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1103640
Associated Primary Etrack = ET1103581
Titan
cases: 240-620-126
Description:
bpbackupdb
returns a status code 50 when it is issued from the command
line
interface (CLI) and when VxSS is enabled. The
administration log reports a
success, Status 0, when initiated
from pbadm or the NetBackup-Java
Administration
Console.
Workaround:
If you encounter this
issue, use the NetBackup-Java Administration Console.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167175
Associated Primary Etrack = ET1165582
Titan
cases: 240-665-067 281-261-075 290-875-726
Description:
A Zeta file system (ZFS) filesystem is not backed up when
the
ALL_LOCAL_DRIVES directive is used.
Workaround:
To resolve this issue, manually add the drive to the include
list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159796
Associated Primary Etrack = ET1159696
Titan
cases: 220-129-851
Description:
An NBAC job
(nbac_cron) fails with a "One or more of Name, Password
and
domain are incorrect" error.
Workaround:
To resolve this issue, perform the
following:
1. Run ./nbac_cron
-Add[At|Cron]
Username:
<user>
Password:
<pass>
Password:
<pass>
Access Control Group:
<group>
2. Register account locally as
root [Y/N]?: N <-- !!!!
3. Replace
./nbac_cron -Setup[At|Cron] with:
export
VXSS_CREDENTIAL_PATH=~/.vxss/credential.crat
bpnbat -login
Broker:
<broker>
Port: <enter,
probably>
Authentication Type:
vx
Authentication Domain: CronAt_<user>
<-- same <user> as above
Name:
CronAt_<user> <-- same <user> as
above
Password: <pass> <-- same
<pass as above Operation completed
successfully
4. Once this is finsihed, set
the env var VXSS_CREDENTIAL_PATH as above
for the vbr
agent.
--------------------------------------------------------------------------------
Etrack
Incident = ET1060575 ET1214253 ET1216815 ET1216692 ET1217125
ET1217868
ET1215768 ET1216893 ET1217051 ET1213165 ET1219082 ET1212454
ET1219020 ET1230246
ET1230243
Titan cases: 240-576-203
240-588-298
Description:
An enhancement has been made
to provide a Database Administrator Tool for
the NetBackup
relational databases. This new tool is designed to make
it
easier for users to perform database administration tasks on
NetBackup
databases.
--------------------------------------------------------------------------------
Etrack
Incident = ET1185176
Associated Primary Etrack = ET1183187
Titan
cases: 311-786-349
Description:
Using the -L
option with the bpduplicate, bpimport, and bpverify
commands
would cause a failure and core dump on HP-UX IA64
system.
Workaround:
To avoid this issue, do not use
the -L option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146898
Description:
An enhancement has
been added to this release that enables VBR to gain
access to
the size and physical size variable data for Open Storage.
This
enables VBR to more accurately report on Open Storage
plug-ins that do
de-duplication.
--------------------------------------------------------------------------------
Etrack
Incident = ET1056443
Associated Primary Etrack = ET1039776
Titan
cases: 280-885-521 290-938-579
Description:
If
the bp.conf SERVER entry was changed from a short name to a
fully
qualified domain name (FQDN) or vice versa, and a hot
catalog backup with
vault was performed, the Vault job would
fail with a status 294, even
though the catalog backup was
successful.
Now, instead of using
gethostname() results when Vault performs a
validation, the
client name (as configured in the policy) is used.
Workaround:
If you encounter this issue (on UNIX systems only), create a
symbolic link
between the FQDN and the short names in the
imageDB
directory.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152640
Associated Primary Etrack = ET1144027
Titan
cases: 220-109-428
Description:
The catalog
compression interval could not be set on master servers
running
HP-UX IA64, Windows IA64, or Windows AMD64.
--------------------------------------------------------------------------------
Etrack
Incident = ET1186863
Description:
The NetBackup Release
Broker (NBRB) would crash if it could not connect
or
communicate with EMM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1186087
Description:
Changes were added in
this release to improve product stability by fixing
NULL
references in the NetBackup Service Layer (NBSL).
--------------------------------------------------------------------------------
Etrack
Incident = ET1188492
Description:
Changes have been
added to this release to enhance the job-priority
capabilities
within NetBackup. New default values have been added for
each
job type, a user can set the priority from the command
line interface, and
a user can now dynamically change the job
priority from the NetBackup
Administration Consoles (including
Java, Windows, and NOM).
--------------------------------------------------------------------------------
Etrack
Incident = ET1188093
Associated Primary Etrack = ET925827
Titan
cases: 280-912-721
Description:
Catalog
compression routines were attempting to compress images which
had
been archived. This resulted in unnecessary entries
in the NetBackup Error
report.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189537
Description:
This release contains
NBSL changes to support Storage life cycle policies
for
Snapshots. More specifically, the converter has been modified to
incorporate the following two new
constants:
1)SS_USE4_SNAPSHOT->NBSS_USE4_SNAPSHOT
2)SS_USE4_MAX->NBSS_USE4_MAX
--------------------------------------------------------------------------------
Etrack
Incident = ET1143916
Description:
NOM would not start
or stop services on media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189076
Description:
A problem existed
that allowed the HSManager list to contain the same
entry
multiple times.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189094
Description:
Changes were made to
address NBSL core dump issues after creating a tape
STU.
--------------------------------------------------------------------------------
Etrack
Incident = ET1081659 ET1099902 ET1183054 ET1173791 ET1183182
ET1193043
ET1081659 ET1143425 ET1183211 ET1155436 ET1200208 ET1158077
ET1197526 ET1129982
ET1156265 ET1151156 ET1201126 ET1204321 ET1211954
ET1214165 ET1220078 ET1220695
ET1219827 ET1221698 ET1221686
ET1222264
Associated Primary Etrack = ET1147612
Titan
cases: 320-071-197
Description:
The NetBackup
Policy Execution Manager (PEM) has been refactored to
improve
stability, scalability, and extensibility.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189901
Associated Primary Etrack = ET1178444
Titan
cases: 240-689-644
Description:
The NetBackup
Resource Broker (RB) may not respect the
MUST_USE_LOCAL_DRIVE
and DONT_USE_SLAVE setting when joining a
job to an existing multiplexed
(MPX) group.
--------------------------------------------------------------------------------
Etrack
Incident = ET1139682
Associated Primary Etrack = ET1129815
Titan
cases: 311-694-272
Description:
A raw partition
restore failed on HP-UX. In addition, the
restored
partition was corrupted.
Additional Notes:
Depending on where the corruption occurred the partition might
not be
mountable.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190785
Description:
The release of
NetBackup contains a new feature that allows Fibre
Transport
jobs to write to tape storage units.
--------------------------------------------------------------------------------
Etrack
Incident = ET1154385
Description:
Formatting Logical
Unit Numbers (LUNs) of an HP EVA disk array with
UFS or VXFS
caused an error to occur on Solaris 10 with an Emulex
card.
In the above configuration, the HP-EVA
targets were shown as array-ctrl
and did not get scan, which
caused the device discovery to fail for
HP-EVA LUNS.
--------------------------------------------------------------------------------
Etrack
Incident = ET1157874
Associated Primary Etrack = ET1154612
Titan
cases: 311-639-750
Description:
Small spare files
on HP-UX were not being restored properly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190511
Description:
The NetBackup Job
Manager failed to cancel a job because it determined that
bpbrm
had not started yet. A change was made to the Job Manager to set
the
state to indicate bpbrm had been started. Thus, if a
cancel is processed,
it then sends a signal to bpbrm allowing
the cancel to work properly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187864
Description:
The stream discovery
was not honoring the preprocess interval. A change
was
made to the stream discovery to honor the preprocess interval on
a
per-policy basis by creating a separate stream file for each
policy. In
addition, the -streams option was removed from the
bpcoverage command to
allow the duplicate stream discovery code
to be purged.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190656
Description:
A change was made to
disable the use of multiple StorageServers for the
AdvancedDisk
option on Windows media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1157433
Description:
The NetBackup Job
Manager (nbjm) would pass an unintended keyword phrase,
"-P"
for a Synthetic backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1101618
Description:
Changes were added to
address performance issues with Policy Manager
collector. The
initial loading of policies were timing-out in NOM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1189511
Description:
A change was made to
the NetBackup Service Layer (NBSL) that ensures a
RequestID is
sent instead of a Request GUID in PendingRequestInfo.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176221
Associated Primary Etrack = ET1157114
Titan
cases: 290-652-172
Description:
A change has been
made to address an issue that caused a core dump in NBJM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1180939
Description:
The new Preserve
multiplexing option is available to preserve
multiplexing for
tape-to-tape duplication within a storage lifecycle.
This
option option works best in environments where duplicating
backups
to lifecycle destinations serves to vault backups and
where the
possibility of a restore from a multiplexed backup is
small.
For more information about this new
feature, refer to the following
TechNote on the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/302438
--------------------------------------------------------------------------------
Etrack
Incident = ET1186550
Associated Primary Etrack = ET1166359
Titan
cases: 290-887-145
Description:
The detailed
status of successful restore from a Basic Disk showed a
Warning
status 800, "Fibre Transport resources are not available".
--------------------------------------------------------------------------------
Etrack
Incident = ET1124933
Associated Primary Etrack = ET1120656
Titan
cases: 290-821-914 311-887-438
Description:
A
PureDisk export policy would fail with a status 227 because a wrong
image
path was being used to try and write to the file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1168735
Description:
A change has been
made to ensure that NOM sends complete error logs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1192856
Description:
Changes have been
added to address memory leak issues in NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176263
Associated Primary Etrack = ET1160602
Titan
cases: 290-869-698
Description:
The bpplcatdrinfo
command ignores the -Modify and -Set options when
changing the
setting on a remote master server from a local master server.
Workaround:
To resolve this issue, you can temporarily
change the default master server
to be one of those specified
with the -M option. Or you can create a dummy
catalog
policy on the default master server so that when
bpplcatdrinfo
checks whether the name is valid, it finds
something.
Additional Notes:
The command checks
whether the given policy name is for a catalog-backup
policy,
but it does so on the default master server instead of on
the
servers specified with the -M option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1194916
Description:
If a user
configuration has one symetrix array and another array
attached
to the local array in a DR setup, then in such a
configuration the user
would not be able to list the devices
for creating a DiskPool. Because this
listing would fail, the
user would not be able to create a DiskPool for
any symetrix
array.
--------------------------------------------------------------------------------
Etrack
Incident = ET1090933
Description:
An issue existed that
could cause the nbproxy for jobs to wait indefinitely
if NOM
had issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193420 ET1164441
Description:
Users were
unable to create a Standard and DB2 policy with the
option
"Perform Snapshot backup" enabled. bpjava was rejecting
the bpplinfo
command because it contained a ";" character in
the command to be
executed by the shell.
Workaround:
If you encounter this issue, do not use a ";" character in
the
-snapshot_method_args argument.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167178
Associated Primary Etrack = ET1160557
Titan
cases: 220-126-112
Description:
Changes were made
to address some allocation and unload issues that
were
occurring.
--------------------------------------------------------------------------------
Etrack
Incident = ET1051426 ET1199018
Description:
The policy
command line interface (CLI) did not have a mechanism
to
prevent one operator from overwriting policy updates made by
another
operator. This patch displays the current
"generation" for the policy in
the output from bppllist
command. Policy commands such as bpplinfo and
bpplinclude
now have a "-generation" option. If the generation
is
supplied, the catalog will verify that it matches the
current generation
for the policy and fail the request if it
does not.
--------------------------------------------------------------------------------
Etrack
Incident = ET1134820
Description:
After catalog
recovery, the NetBackup scheduler was suspended.
NetBackup
would not run scheduled backup jobs until NetBackup
was stopped and
restarted. A warning message is now displayed
at the end of the catalog
recovery to indicate this.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193176
Description:
A change was made to
address a Resource allocation management problem that
would
occur after an (un)mount failure for SharedDisk occurred.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159723
Associated Primary Etrack = ET1086130
Titan
cases: 290-821-682
Description:
Bpdbjobs would
produce an incorrect output if the job-database
messages
included carriage returns.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159607
Description:
The parent job's
estimated size and file count are always zero and need to
be
set for the correct volume to be selected by resource broker. A
change
to the Policy Execution Manager was made to set the
parent's estimated size
to the largest value of all of its
children.
--------------------------------------------------------------------------------
Etrack
Incident = ET1117080
Description:
If for a netapp
filer, both credentials (such as, fas3020c1
and
fas3020c1.vxind.veritas.com) are added, only one of them is
added to the
connection list, because the filer serial number
is same for both.
Now suppose that the
fas3020c1 credential was the one that was added. If a
user
tried to find a connection object for
fas3020c1.vxdind.veritas.com,
the connection fails even though
proper credentials were supplied.
Workaround:
To avoid
this issue, remove the duplicate entries from the credential
list
and then give the FQDN of the
filer.
--------------------------------------------------------------------------------
Etrack
Incident = ET1124031
Description:
Snapshot backups fail
during a device import for non-Sun-branded HBA drivers
due to
lun number caching.
Workaround:
To work around this
issue, populate sd.conf with 256 entries. Once the limit
has
been reached the caching logic defaults to array for assigning a
lun.
One side effect to this work around is that a large
sd.conf will increase
the device rescanning time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1132295
Description:
Backup of a volume to
snapshot (with "Snapshot Only" set in the schedule)
would not
run until a tape drive was available.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167366 ET1191706
Description:
With the
Language Pack installed, the nbshareddisk release command
would
not capture the user-defined identifier's (UDID). The
following error
message appears in Japaneses and the UDID for
each LUN is not captured.
"List of the
UDID that can't access to the host"
If
Language Pack is not installed or used, it correctly displays the
following message and captures UDID for each
LUN.
"Released reservation on device"
--------------------------------------------------------------------------------
Etrack
Incident = ET1195919
Description:
Changes were made to
add more exception
handling.
--------------------------------------------------------------------------------
Etrack
Incident = ET1107364
Associated Primary Etrack = ET1105708
Titan
cases: 281-158-304
Description:
The Resource
Broker would not honor an "Allow multiple retentions per
media"
setting while joining a new job to an existing Multiplex group.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182274
Description:
A Checkpoint backup
job that was targeted to a storage unit group
(or ANY) could go
to a different media server after start up. This would
make the
image non-restorable.
--------------------------------------------------------------------------------
Etrack
Incident = ET1199296
Description:
Changes have been
added to ensure that nbemm does not crash while running
the
"Device Configuration Wizard".
--------------------------------------------------------------------------------
Etrack
Incident = ET1163525
Associated Primary Etrack =
ET1161321
Description:
When the touch file
/usr/openv/netbackup/HARD_LINK_AS_FILE is present,
bpbkar
treats all hard-links as a normal file.
Additional Notes:
This increases the size of an overall backup and restore
operation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1199959
Description:
Changes have been
added to address the following issues:
1) The
return status of bpcr_read_dir_rqst was checked and it
was
determined that the bpcr_read_dir_rqst() call
returns positive
values. A change was made to correct
this call.
2) The bpcr_get_process_list_rqst
call returns either a 0 or a positive
error number
while checking was only occurring for a negative
number.
This may have caused a memory leak.
3) Input validation should be tighter in
Volume*
files.
--------------------------------------------------------------------------------
Etrack
Incident = ET1195138
Description:
Changes have been
made to address NBSL core dumps on the master
server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1201579
Description:
A change has been
added to address a potential crash issue with NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200944
Associated Primary Etrack = ET999515
Titan
cases: 281-010-333
Description:
Backups that have
True Image Restore (TIR) fragments that span media would
fail
because of an issue found in the media reservation calculation.
This
issue caused bpduplicate jobs to fail with an status 96
error similar to
the
following.
00:00:00 INF - Cannot
obtain resources for this job : error [96]
--------------------------------------------------------------------------------
Etrack
Incident = ET1187778
Description:
A possible security
weakness in the Windows user interface schedule
component that
could have led to a crash or potential unauthorized access
has
been resolved.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193100 ET1225573
Associated Primary Etrack = ET1179480
Titan
cases: 240-682-949
Description:
The command,
tpconfig -add -drpath, will add paths with an invalid
drive
status.
Workaround:
After adding the drive path, use the following command to "UP"
the
drive
path.
tpconfig
-update -drpath -drstatus up
--------------------------------------------------------------------------------
Etrack
Incident = ET1202995
Description:
A catalog message
would not show the replacement string for messages that
were
logged by array.
--------------------------------------------------------------------------------
Etrack
Incident = ET1194501
Description:
Added Device Mappings
for new hardware updates.
--------------------------------------------------------------------------------
Etrack
Incident = ET1181027
Associated Primary Etrack = ET1162500
Titan
cases: 220-131-929
Description:
A -preview_range
option has been added for the bpclimagelist command
that
accepts a range of dates, versus a singular date that the
-preview option
provides.
Additional Notes:
Like -preview, the -preview_range option is not documented.
--------------------------------------------------------------------------------
Etrack
Incident = ET1067020
Associated Primary Etrack = ET1062088
Titan
cases: 320-049-434
Description:
A bpdbm crash can
occur during a recovery, if a damaged image file exists
prior
to the recovery.
Workaround:
To avoid this
issue, manually remove all damaged image files
before
attempting a recovery.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152607
Associated Primary Etrack = ET1136267
Titan
cases: 320-064-173
Description:
The first stream
of a multistream backup would end with a Status Code
815.
Trying the backup again could produce a successful
backup. This was a
random error that never occurred
consecutively on the same policy or
client. The error would
occur when using disk and tape storage units.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155538
Description:
Modifications were
made to the bpdm volume cleanup process, which deletes
images
from disk, to return the proper error code after a failure occurs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203224
Description:
When a suspended job
was canceled, the NetBackup Job Manager (NBJM) would
not notify
the Policy Execution Manager (PEM).
--------------------------------------------------------------------------------
Etrack
Incident = ET1108377
Description:
Changes have been
made to ensure media deassignment will not proceed if
fragment
records still exist on the media. If fragments do not exist,
then
deassignment will proceed normally.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187942 ET1234158
Titan
cases: 320-081-486
Description:
The create_nbdb
command will display the actions that it will be
performing
when deleting and creating a new NBDB database, and,
get confirmation
from the user before continuing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203477
Description:
The client name in
required resources was not using the client name from
the
policy. In addition, the ShareGroup and pool fields were being
set
correctly and was changed to follow the order of precedence
which is
schedule, policy, and default value, respectively.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200903
Associated Primary Etrack = ET1194575
Titan
cases: 320-074-249
Description:
A change was
added to correct an issue that occurred during an ACS
multiple
eject that caused Vault to loop while waiting for an
eject status.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200907
Associated Primary Etrack = ET1114189
Titan
cases: 220-091-399
Description:
Corrected an
issue where TLDCD would lose a handle when attempting to
talk
to a robot that was controlled through an NDMP filer and
the robot was down.
--------------------------------------------------------------------------------
Etrack
Incident = ET1168083
Description:
A change has been
made to address a bpdbm crash issue that would occur
when it
was passed invalid start and end dates. It is recommended
practice
that the start date precede the end date.
--------------------------------------------------------------------------------
Etrack
Incident = ET1205079
Description:
Canceled SharedDisk
jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202336
Description:
A change was made to
improve performance for NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202335
Description:
Multiple changes have
been added to improve stability in the
NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1206062
Description:
Media mount
operations could get core files from bptm if they
were
canceled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200854
Description:
A change was made to
address an NBConsole crash issue that would occur in
the
Activity Monitor or when switching servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187198 ET1206945
Description:
During the
SharePoint SSP SQL database restore sequence, the
services,
administration site, and search databases are left
loading with or without
the commit flag being set.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203349
Description:
A FAIL_MODE
configuration for a multiple copy synthetic backup
would
default to a value of ALL. The default mode was not being
set correctly for
both the default case (not set in
configuration file) or when it was set in
the configuration
file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1158733
Description:
Backups to storage
units that exceed the high water mark would fail with
a status
code 129 (disk full). In addition, Activity Monitor would
not
indicate that reason may be due to the high water mark
being exceeded.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203235
Description:
A change was added to
detect a failed stream discovery job if the file list
is
empty. If, in this situation, the file list is empty, a status 112
will
occur, thus enabling the user to detect the problem.
--------------------------------------------------------------------------------
Etrack
Incident = ET1190471
Description:
bpmedialist would
fail to use the EMM database for mlist functions.
--------------------------------------------------------------------------------
Etrack
Incident = ET1207061
Associated Primary Etrack = ET1102562
Titan
cases: 220-102-040
Description:
A change was made
that ensures NOM will show accurate job data of inline
tape
jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1205296
Description:
Changes to the
attributes in the Host Properties > Master Server
>
Properties > SharedDisk window were not displaying
correctly in the
user
interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1207047
Associated Primary Etrack = ET1182905
Titan
cases: 320-055-726
Description:
An issue existed
where users were unable to cancel certain jobs and the
active
job would exit with a status -1. A change has been made to
address
this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1204443
Description:
If all the FAT pipes
are unavailable or unallocated, then a job must fail.
Media and
Device Selection (MDS) should not queue on those FT resources.
--------------------------------------------------------------------------------
Etrack
Incident = ET1196910
Associated Primary Etrack = ET1196861
Titan
cases: 240-760-340 290-907-979 320-094-359
Description:
Bare Metal Boot Server install is fixed for linux2.6
platforms.
--------------------------------------------------------------------------------
Etrack
Incident = ET1197310
Description:
The
nbdbms_start_server -stat command would parse and use an
incorrect
value for the port.
--------------------------------------------------------------------------------
Etrack
Incident = ET1077508
Description:
NBJM has been changed
to shutdown gracefully instead of exiting.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209325
Description:
If multiple
duplications are run simultaneously using the same source
image
(with different copy numbers), one of the duplications
will fail.
Workaround:
To avoid this issue, do not run
multiple duplications simultaneously using
the same source
image, too close together. You may need to create a
script
to do this.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193064
Description:
NBFSD would not
support files larger than 3GB. In addition, some issues
might
occur if any files within an image were larger than 4GB.
--------------------------------------------------------------------------------
Etrack
Incident = ET1164771
Description:
A request would not
be properly retried if an error occurred while getting
the
device list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1033253 ET1169737
Description:
A change
has been made to reclassify the Veritas Unified Logging
(VxUL)
Log messages, per new developer guidelines.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209400 ET1214062 ET1212619 ET1217901 ET1217907
ET1216959
ET1219557 ET1219635 ET1219526 ET1219430 ET1219437 ET1220562
ET1222057 ET1224127
ET1225893 ET1225770 ET1225833 ET1221466 ET1229628
ET1229008 ET1230396 ET1220532
ET1230961 ET1229752 ET1228886
ET1232418
Description:
The addition of an Encryption
Key Management Service (KMS) has been added
to NetBackup in
this release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1089306
Description:
The nbpushdata
-remove option now completely removes disk storage unit
related
information from the EMM database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210332
Description:
A backup would fail
when attempting to use an unlabeled media that was
placed in a
standalone drive.
Workaround:
To avoid this issue,
label the media using bplabel before you use it in a
standalone
drive.
--------------------------------------------------------------------------------
Etrack
Incident = ET1133195
Associated Primary Etrack = ET1032373
Titan
cases: 240-540-817
Description:
bpstuadd creates
a SERVER entry in the master bp.conf file even though
the
MEDIA_SERVER entry already exists.
Workaround:
After
running bpstuadd, manually modify the server list to remove
the
SERVER entry.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193951
Description:
Policy Execution
Manager failed to start scheduled jobs on Tru64 ALPHA
platforms
because a timer was not initiated due to
ACE_Time_Value::max_time
being zero.
Workaround:
If you should encounter this error, use NB_INFINITY.
--------------------------------------------------------------------------------
Etrack
Incident = ET1117658
Description:
A change has been
made to correct an issue with inline tape copy (ITC)
to
BasicDisk duplications that span BasicDisk type storage
units
(STUs).
--------------------------------------------------------------------------------
Etrack
Incident = ET1207651
Description:
The NetBackup Job
Manager would fail to delete the snapshot for WOFB backup
jobs
when streaming was disabled. A change was made in the Job Manager
to
save the snapshot ID so that when the Policy Execution
Manager initiates a
snapshot cleanup, the Job Manager can find
the snapshot ID in the PARAMS
file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152497
Description:
A problem was found
that caused the NOM server thread count to increase to
a high
number. This increased thread count rendered the NOM user
interface
non-accessible. A change was made to endure
that the NOM login does not
take more than two or three
minutes, even if the server has a sizable load.
--------------------------------------------------------------------------------
Etrack
Incident = ET1206423
Titan cases: 220-184-367
Description:
Some of the EMC CLARiiON LUNs were not enumerated as part of
nbshareddisk
list
output.
Some of the LUNs of the array were
considered, "hot spare" and cause the
parsing for this to fail
in such a way that subsequent LUN information
was
ignored. Because of this, some of the valid LUNS were
not enumerated.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193738
Associated Primary Etrack = ET1187817
Titan
cases: 281-276-313 290-860-580
Description:
A
change has been made to enable large-file support while opening the
error
logs: /usr/openv/netbackup/db/error/log_<ctime>.
Workaround:
If the daily error log grows larger than
2GB in size, you can remove or
rename it and then restart the
daemons.
--------------------------------------------------------------------------------
Etrack
Incident = ET1124155
Description:
Deleting a server
that was the last write host of an allocated media would
fail
even if there were other valid servers in the media group that
could
still use the media.
Workaround:
Manually move the media to another server in the media group
before deleting
the server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177472
Description:
IBM DS credentials
would appear in log file whenever an IBM provider would
produce
an exception while executing various commands. A change was made
to
suppress the password in the exception.
--------------------------------------------------------------------------------
Etrack
Incident = ET1213670
Description:
In case there are
more than one device in a single call to import,
NetBackup
would provide some intelligence by storing the host
connection
information within the storage
unit.
In most instances, the hostConnection
name on the array was given as,
"exampleHost" while the actual
hostname was exampleHost.subnet.domain.com.
This caused the
comparison to fail with no host name left for the mapping
or
unmasking operation on the array.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146542
Description:
Changes were added in
this release to allow an import of a media from a
scratch pool.
--------------------------------------------------------------------------------
Etrack
Incident = ET1047988
Description:
The error message
returned by bpmedia attempting to do an operation on a
media
not assigned to that server is misleading.
Workaround:
A more descriptive error code and message is found in the logs
for bpmedia
and nbemm.
--------------------------------------------------------------------------------
Etrack
Incident = ET1214101
Associated Primary Etrack = ET1159481
Titan
cases: 311-718-110 281-277-146
Description:
The
following sequence of events would cause the catalog recovery
to
complete with a status 0, however you would be unable to
freeze the used
media in the catalog
recovery.
1. Run a full online catalog
backup.
2. Remove the NetBackup package and then
reinstalled a new package.
3. Setup a storage unit and
run an inventory.
4. Run a catalog recovery using the
wizard.
--------------------------------------------------------------------------------
Etrack
Incident = ET1045886
Description:
Added the ability to
display disk-mount, failure reason codes in the
Activity
Monitor.
--------------------------------------------------------------------------------
Etrack
Incident = ET1205703
Description:
A change was made to
address a bpjobd core dump issue originally discovered
on a
Tru64 master server and it spans all platforms.
--------------------------------------------------------------------------------
Etrack
Incident = ET1192264
Description:
bpmedialist would
list media multiple times if it was assigned to a cluster.
--------------------------------------------------------------------------------
Etrack
Incident = ET1214150
Description:
A change was made to
ensure that you can install this release on a
SunCluster.
--------------------------------------------------------------------------------
Etrack
Incident = ET1215593
Description:
A change was made to
address an NBEMM core dump issue that occurred during
internal
testing efforts.
--------------------------------------------------------------------------------
Etrack
Incident = ET1215487
Titan cases: 320-087-606
Description:
A change was made to address "allocation failed" errors
receiving in the
Activity Monitor.
Additional Notes:
This issue only affected Solaris and Unixware.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210546
Description:
JobPolicies were not
visible in NOM for a Solaris 10 X64-managed server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1201414
Description:
Fixed a problem with
taking a snapshot with a true device name on Solaris.
Devices
with a namespace like the following could not be
supported.
/devices/pci@1d,700000/fibre-channel@1,1/fp@0,0/ssd@w50060e801029f700,12:
c,raw
Improvements
to logging have been made for both UNIX and Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1194146
Description:
A change was made to
remove older, unused code and files from NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169475
Description:
After enabling NBAC,
then running bpnbat -login for the first time and
providing an
empty domain value would cause it to abort and dump core.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193751
Description:
A change was added to
remove an extraneous dependency from the Makefile.
--------------------------------------------------------------------------------
Etrack
Incident = ET1216307
Description:
Attempting a Snapshot
backup for an IBMDS4K-fim would cause a hang to
occur. This
issue was observed when the output of some of the SMCLI
commands
were not in an expected format.
--------------------------------------------------------------------------------
Etrack
Incident = ET1217553
Description:
A change was made to
ensure that there are no duplicate message IDs as new
message
strings are being added.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219038
Description:
Added SharedDisk
support for RedHat Linux and SuSe Linux systems.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202823
Description:
It was possible that
after a duplication was started bptm could be delayed
by
mounting issues or something similar. In this case it might be
delayed
long enough for bpdm to attempt to connect to bptm over
the socket that it
expects to be available, and timeout before
bptm has a chance to create the
socket. The lack of vnet
connection retries caused this scenario to fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219898
Associated Primary Etrack = ET1220320
Titan
cases: 220-216-339
Description:
The bppllist
-inventory option would fail to detect deleted policies,
and
schedule and clients that were deleted from clients.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219039
Description:
Added support for
SharedDisk using SCSI Persistent Reservations on the
RedHat 4.0
Update 5 OS platforms. This proliferation encompasses Intel
and
AMD x86 and x64 platforms for SharedDisk media servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1202383
Description:
An issue can occur
with an Instant Recovery Backup Policy with new
hardware FIMs
that have an unequal number of targets associated with all
of
the sources. For example, an Instant Recovery Backup Policy with
new
hardware FIMs, has two resources, resource A and resource
B. Resource A
has three targets: A1, A2, and A3 while
resource B has one target, B1. In
this example, the first
backup is successful, however, for the second
backup the
snapshot resource spec for B is not received and it fails.
Workaround:
If you encounter this issue, change the policy so that you
have an equal
number of targets for all of the sources.
--------------------------------------------------------------------------------
Etrack
Incident = ET1214304
Description:
The schedule name was
not displayed in the Activity Monitor for the jobs
that would
only take snapshots.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220901
Associated Primary Etrack = ET1218116
Titan
cases: 311-842-209
Description:
Offline catalog
backups were failing with a status 124 when the IGNORE_XATTR
setting was configured on the Master server.
Workaround:
If you encounter this issue, remove the
IGNORE_XATTR setting on the Master
server when performing the
cold catalog backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102370
Description:
Modified backup
selections would display as unreadable characters in
the
output.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203744
Associated Primary Etrack = ET1195316
Titan
cases: 311-783-307
Description:
A backup job with
the DISABLE_JOB_LOGGING option would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1204493
Associated Primary Etrack = ET1204113
Titan
cases: 240-713-639
Description:
Individual file
restores from Flashbackup images were failing with a
status 5
when a full path within the image exceeded 1024 characters.
Workaround:
To avoid this issue, perform a full restore of the image.
--------------------------------------------------------------------------------
Etrack
Incident = ET1212228
Associated Primary Etrack = ET1220745
Titan
cases: 290-914-792 290-956-352
Description:
NetBackup services would crash on AIX systems if the services
were down.
--------------------------------------------------------------------------------
Etrack
Incident = ET1208344
Description:
Additions and
modifications have been made for NOM in the NBSL interfaces.
--------------------------------------------------------------------------------
Etrack
Incident = ET1208227
Description:
A change was made to
address a core dump issue with nbfirescan.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220060
Description:
NBJM would sometimes
crash on shutdown if there were active parent jobs
trying to
use the connection factory.
--------------------------------------------------------------------------------
Etrack
Incident = ET1222212
Description:
The StorageServer
attributes were incomplete for some OST servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221166
Description:
Policy updates were
not reflected in NOM after stopping a policy proxy
in
NetBackup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220066
Description:
The automatic
duplication would not start on time for a
snapshot-based
backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210010
Description:
Changes have been
made to TLD robotics multipath control and setup, such as
the
ability to add manual path control, the ability to view paths, and
the
ability to turn a feature on or off using robtest/tldtest.
--------------------------------------------------------------------------------
Etrack
Incident = ET1220679
Description:
Memory leaks would
occur when devices were fetched. In addition, the
client
program would crash if a memory allocation failed during
a device fetch.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166549
Description:
This release contains
multiple changes to enhance FlashBackup VMWare.
--------------------------------------------------------------------------------
Etrack
Incident = ET1136148
Description:
If media server is in
administrative pause state, the nbemmcmd -listhosts
-verbose
command should show this paused state.
Workaround:
nbemmcmd -listhosts -verbose displays an integer value for
machineState.
If this is an odd number (least significant bit
set), the host is in an
administrative pause state.
--------------------------------------------------------------------------------
Etrack
Incident = ET1172024 ET1184726 ET1226766
Description:
On a very busy system nbemm could deadlock or core dump.
Workaround:
If you encounter this issue, increase the
number of DB connections.
--------------------------------------------------------------------------------
Etrack
Incident = ET1222434 ET1220233 ET1215831 ET1214310 ET1221294
ET1227571
ET1229090 ET1228402 ET1231929 ET1230782 ET1235565 ET1230708
ET1236958 ET1231255
ET1233979 ET1194635 ET1242006 ET1242896 ET1237329
ET1241922 ET1239700 ET1238896
ET1235638 ET1236954 ET1247224
Associated
Primary Etrack = ET1134318
Titan cases: 311-682-546
Description:
PEM has been refactored for improved stability, scalability,
and
extensibility.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209391
Description:
Both nbemm and nbrb
invokes the notification script. They start the script
and wait
for the script to complete. This can cause a block for some
time
with the calling thread, and if the script started by
nbemm calls back into
nbemm, it can lead to a deadlock.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219962
Description:
Sharepoint backups
would fail if the allow multiple data streams was set to
false.
A change was made to the Policy Execution Manager to ignore
this
flag. In addition, the change validates the place
holder image so that
Sharepoint jobs are not continually being
restarted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1215377 ET1223858
Description:
Changes
have been added to correct some SIS issues in capacity management.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219687
Description:
A change was made to
merge sections two and three of the job params file to
allow a
Windows Open File Backup (WOFB) job that has streaming disabled
to
save the snapshot ID of the parent job to the params file so
that the
snapshot can be deleted later using the snapshot ID
that is stored in the
jobs params file. The original
design did not allow the signature of the
params file to change
once created.
--------------------------------------------------------------------------------
Etrack
Incident = ET1147842
Description:
A change has been
made in NOM so that it relies on the
hostSession.ping
(synchronous) method for finding the liveness
of a connection, rather than
using heartbeats. This
change means the recovery strategy must change for
NBSL so that
it too no longer relies on heartbeats.
--------------------------------------------------------------------------------
Etrack
Incident = ET1224240
Description:
A change was made to
address an issue that would cause NBJM to crash on
shutdown.
--------------------------------------------------------------------------------
Etrack
Incident = ET619166
Description:
A change has been made
to ensure that the correct messages are logged in
the syslog
when there are zero cleanings remaining for a media. A
message
similar to the following should be
logged.
Cleaning tape CLN065 has 0
cleanings left
--------------------------------------------------------------------------------
Etrack
Incident = ET1221669
Description:
A change has been
made to address a core dump issue found with nbrmms.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219679
Description:
An NBSL deadlock may
occur with a volume fetch and getNextPage operation and
may
cause the NBSL to not terminate cleanly.
Workaround:
If you encounter this issue, stop and restart the NBSL
service.
--------------------------------------------------------------------------------
Etrack
Incident = ET1182185
Description:
The NetBackup 6.5.1
patch install would remove PureDisk from the Disk Pool
Type
offering when no PureDisk Disk Pools were configured.
--------------------------------------------------------------------------------
Etrack
Incident = ET1204359
Associated Primary Etrack = ET1204445
Titan
cases: 220-302-209 320-083-263
Description:
This
release contains enhancements for better support management
of
NetBackup 5.1 legacy images on upgraded DSSUs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1210921
Description:
A multi-path,
standalone, non-shared drive caused confusion in EMM. EMM
would
think the scan path was different than the one that ltid was
using.
--------------------------------------------------------------------------------
Etrack
Incident = ET1178113
Description:
A change was made to
implement server-side caching for the device monitor on
the EMM
server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225918
Description:
A change was made to
correct a failure that would occur with pairvolstat
on high end
Hitachi arrays.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226849
Description:
The bpfrag command
used to replace a fragment record fails with a
"no entity
found" found error.
Workaround:
If you encounter this
error, configure a non-fully-qualified client name
in the
NetBackup policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1215580
Description:
NetBackup will queue
backup jobs to a disk storage unit if it thinks there
is not
enough space on the disk to store the backups. For disk
storage
units with SIS devices, the device may be able to store
the backup because
of data deduplication. The change
causes NetBackup to not queue backup
jobs to SIS devices.
--------------------------------------------------------------------------------
Etrack
Incident = ET1226421 ET1212341
Description:
In an IBM
RS/6000 system the volume snapshot information is cached
as
part of a select call and then use it in a make operation.
If only one
target has "maintain snapshot for instance
recovery" set then during a
second backup, the delete call for
the previous image and the create call
of new image were being
interleaved. This resulted in a backup failure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225755
Description:
The state details
were not being shown for jobs that were run outside of
NBJM's
control, such as bpverify, bpduplicate, bpimport, etc..
--------------------------------------------------------------------------------
Etrack
Incident = ET1229830
Description:
The device allocator
(DA) would not respect a NetBackup 5.1 host's
SSO_SCAN_ABILITY
zero setting. A host's scanability must be set
using
nbemmcmd on the EMM server. The vm.conf entry is no
longer honored.
--------------------------------------------------------------------------------
Etrack
Incident = ET1228237
Description:
The nbproxy processes
would hang during a cluster failover and could not
be killed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1227068
Description:
Enhancements have
been made to the product code to address potential
memory
errors.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229429
Description:
The media contents
job would fail when NBAC was configured. It would fail
when
using the user interface and the command line.
--------------------------------------------------------------------------------
Etrack
Incident = ET1228937
Associated Primary Etrack = ET1225195
Titan
cases: 290-061-961
Description:
When forking a
child process to call lstat/lstat64 to detect an
unavailable
NFS mount, the case where kill(child) returns errno
ESRCH was not properly
handled. When ESRCH is returned by
kill(child) it is assumable that the
child exited on its own
accord.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229773
Description:
A change has been
made to address an issue that would cause NBJM to crash
on a
shutdown.
--------------------------------------------------------------------------------
Etrack
Incident = ET1231401
Description:
Storage subsystems
from the SMcli -d -i command's output was not being
fetched
correctly and lead additional failures. Incorrect logic
of
retrieving the data was the cause of this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1174590
Description:
A change was made to
correct a core dump issue in mmcrawl when it was run
prior to
configuring devices.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229149
Description:
Changed Job Manager
to only validate the SharePoint granular parent job
which
performs the discovery (using bpresolver).
--------------------------------------------------------------------------------
Etrack
Incident = ET1222888
Description:
The VxFI hpeva
provider would log no error message if the HPEVA CLI was
not
installed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176199
Associated Primary Etrack = ET1117350
Titan
cases: 220-099-084 281-168-660
Description:
ACS
mounts would intermittently fail with a DISMOUNT failure.
Additional
Notes:
LTO drives now can take up to 15 minutes to come ready
with tapes. Because
of this, a change wasmade to acsd to allow
for a 15 minute timeout on mount.
--------------------------------------------------------------------------------
Etrack
Incident = ET1219001
Associated Primary Etrack = ET1130589
Titan
cases: 290-822-170
Description:
This release
contains an enhancement to increase the efficiency of
bpexpdate
for tape in comparison with the time it took to complete
with
the NetBackup 6.0
release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221162
Description:
An NBAC upgrade fails
during a patch install with the following
message:
ERROR: NetBackup Access
Control upgrade has failed and must be run
manually (Error Code
38). Run
"/usr/openv/netbackup/bin/admincmd/bpnbaz
-Upgrade" after this
installation completes.
Workaround:
If you encounter
this issue, run "bpnbat -login" as root/Administrator
before
the patch installation or before you manually execute the
command
"bpnbaz -upgrade".
--------------------------------------------------------------------------------
Etrack
Incident = ET1185547
Description:
Deletion of certain
machine types would not clean up all of the references
to that
machine in the database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1231294
Associated Primary Etrack = ET1019103
Titan
cases: 290-706-957
Description:
The bpexpdate
-deassignempty command may not work if one or more
media
servers were offline.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225909 ET1234586
Description:
The
following enhancements were added in this release to ensure
that
NetBackup 6.x supports back-revision 5.x media
servers.
Vmscd - Clear the
restart bit if ltid is confirmed to not be
running.
- Increased the 45 second
timeout to 5
minutes.
vmd - Global DB
and DA requests now handled in child vmd
process.
- Fix for master that
does not have any drives (respond
to
registration with no
scan host)
mmcrawl - Added an option to
display ltid restart status on
all
drives and drive
paths
- Updated the repair option
to clear the restart bit
Vmoprcmd - Display a
list of hosts that need to be restarted using
the
-show_restart option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1227943
Description:
An NBAC user would
not see the node for a licensed feature in the user
interface.
Additional Notes:
The default NBAC authorization
schema has been updated to give Read
permission on the License
resource to all User Groups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187087
Description:
Installing Solaris
X64 platform keys for NetBackup Enterprise Server would
fail
because the define for SOLARIS_X86 was not included in the make
files
for the server bpminlicense command and bpcd on the
client. This caused
the compiled platform in the
licensing header file to be incorrect and
resulted in a
platform mismatch for Solaris X64 keys.
Workaround:
To
avoid this issue, customer keys have been modified until the
NetBackup
problem is corrected.
Additional Notes:
Only master and media servers were affected because licenses
were not
installed on client servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232796
Description:
The state details of
jobs like bpduplicate (for example, not started using
NBJM) was
not cleared when it went from a QUEUED state to a ACTIVE state.
--------------------------------------------------------------------------------
Etrack
Incident = ET1193274
Associated Primary Etrack = ET1188782
Titan
cases: 281-258-571
Description:
Shared memory was
not disabled during an encrypted database backup. This
caused
backups to not be encrypted.
Workaround:
If you
encounter this issue, add the /usr/openv/netbackup/NOSHM touch file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177242
Associated Primary Etrack = ET1177238
Titan
cases: 290-881-887
Description:
bpmedia -movedb
-allvolumes -newserver <hostname> -oldserver
<hostname>
When decommissioning a media
server, a user may need a more efficient way
of moving multiple
tapes between media servers when the image database is
very
large.
Workaround:
Run the following command for each
volume assigned to the media server you
are
decommissioning.
bpmedia -movedb -m
<media_id> -newserver <hostname>
--------------------------------------------------------------------------------
Etrack
Incident = ET1232143 ET1241235
Titan
cases: 320-067-351
Description:
Cannot remove
drives with missing drive index records.
--------------------------------------------------------------------------------
Etrack
Incident = ET1058986
Description:
After upgrading from
NetBackup 5.1MP6, you were not able to list images
from a NAS
snapshot backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1023503
Description:
Authorization support
in NBSL for services and processes information was
not
available.
--------------------------------------------------------------------------------
Etrack
Incident = ET1234749
Description:
A change has been
made to ensure that the duplication manager always adds
pending
copies for all destinations (even if the destination is
INACTIVE)
into EMM. In addition, a copy will not be
considered for duplication if
it is INACTIVE in every
session.
--------------------------------------------------------------------------------
Etrack
Incident = ET1223697
Associated Primary Etrack = ET1143995
Titan
cases: 230-438-228 290-891-616 290-913-205 320-080-024
220-107-441
Description:
Multiple E-mail notifications
were being sent for failed backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1040379 ET1163386 ET1136975 ET1157122 ET1157917
ET1157948
ET1145678 ET1077568 ET1026946 ET1021274 ET1200188
ET1211737
Associated Primary Etrack = ET1158195 ET1126744 ET1126744
ET1177307
Titan cases: 290-881-088 220-105-996 220-105-996
220-153-246
Description:
The following issues have been
addressed in this Release of NetBackup:
- The
NetBackup Notification Service would stop intermittently
after
upgrading to NetBackup 6.0 MP5.
- Several core dump issues with the
NetBackup Event Manager.
- Several core dump
issues with the NetBackup Enterprise Media
Manager
(NBEMM).
-
Memory leak issues with the NetBackup Event
Manager.
- Enhancements to performance and
stability for the NetBackup Event
Manager.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232018
Description:
An Inline tape copy
job would fail instead of being queued if the drive was
in use
for one of the copies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235456
Description:
NetBackup would
sometimes add multiple tape libraries in the database
while
configuring a shared non-serialized tape library.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235005
Description:
A change was made to
clean up duplicate and improper messages found.
--------------------------------------------------------------------------------
Etrack
Incident = ET1078765
Description:
Synthetic Backup jobs
would fail when the destination media for the
synthetic image
was the same as the media on which one of the source
images
resided.
--------------------------------------------------------------------------------
Etrack
Incident = ET1057296
Description:
NBAC Logging did not
adhere the log levels causing legacy and VxUL logs to
flood.
--------------------------------------------------------------------------------
Etrack
Incident = ET1211652
Associated Primary Etrack = ET1174784
Titan
cases: 220-147-432
Description:
In certain
instances on HP-UX systems, pipe file descriptors may
be
incorrectly flushed. This was initially observed in VSM, and
has not been
seen in NetBackup. Symantec is proactively
correcting this issue in this
release of NetBackup as a
preventative measure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1203324
Description:
When a catalog backup
is started that contains AT VxSS backup directives
for NABC
that point to a nonroot broker, an error would occur during
the
snapshot attempt of AT.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232083
Titan cases: 311-826-710
Description:
PrevPoolName was being set even if the pool was changed
manually. A change
has been made to correct this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1216897
Description:
A change was made to
maintain the protocol of sending exceptions instead
of nil
objects in case of failures.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225310
Associated Primary Etrack = ET1217065
Titan
cases: 240-717-814
Description:
Image cleanup
would fail because of incomplete backup images in the catalog.
Workaround:
If you encounter this issue, delete the
offending catalog files from
the disk.
Additional
Notes:
An improper shutdown of the NetBackup services caused
the problem images.
When shut down normally, incomplete backup
images cannot occur.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235448
Description:
NBJM crashed on
shutdown when there were pending requests in the
Callback
queue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1170652
Description:
bpplinfo would crash
when listing policies that require snapshots.
--------------------------------------------------------------------------------
Etrack
Incident = ET1177789
Associated Primary Etrack = ET1163418
Titan
cases: 240-659-059
Description:
With checkpoints
and BMR enabled, a "bad image header" error appears
because of
a "no entity was found (227)" error in bpdbm after the
"move
backup job from incomplete state to done state" time has expired.
Workaround:
The workaround for this scenario is to
ignore the error message because
it is benign.
--------------------------------------------------------------------------------
Etrack
Incident = ET1209428
Description:
A verify of a large
backup image would potentially fail with a "client
process
aborted" error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1216741
Description:
Running vmphyinv on
some hosts would result in the following
error:
Unable to get global device
list: invalid host name (136)
--------------------------------------------------------------------------------
Etrack
Incident = ET1236418
Associated Primary Etrack = ET1230008
Titan
cases: 290-908-260 240-730-144
Description:
The
debug files produced when a backup was run with the touch
file
NetBackup/db/images/<client>/debug_file_history in
place were not accurate
for some NDMP and FlashBackup file
entries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221440
Description:
A Snapshot backup
takes a longer time to complete. These were issues in the
IBM
provider, device provider, and VxFS provider.
--------------------------------------------------------------------------------
Etrack
Incident = ET1230757
Description:
When PEM recovers a
parent job that has not yet created children, it fails
with an
EC_client_aborted error. But when it is retried, it continues
to
fail with the same error. A change has been added to
ensure that this
job is not tried again to avoid a continuous
loop.
Workaround:
If you encounter this issue,
manually cancel the job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1162296
Description:
If a duplication job
is in progress, expiration of the read media will not
be
allowed at that time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146475
Description:
The message given by
a hot catalog backup job in the Activity Monitor
was confusing.
It said, "Offline catalog backup FAILED". A change was made
to
the message to avoid confusion.
--------------------------------------------------------------------------------
Etrack
Incident = ET1236185
Associated Primary Etrack = ET1217146
Titan
cases: 311-824-283
Description:
AIT-4 and AIT-5
drives were downed while cleaning was in progress.
--------------------------------------------------------------------------------
Etrack
Incident = ET1237078
Description:
Could not perform an
autodiscover for ACS robots on ACSLS servers without
ACS 0
defined on the ACSLS server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1229033
Associated Primary Etrack = ET1198237
Titan
cases: 311-813-853
Description:
vmdareq -h
ignores the command line specification for the EMM server,
and
it pulls the server name from bp.conf instead.
--------------------------------------------------------------------------------
Etrack
Incident = ET1032515
Description:
A gethostname failure
would not produce an error message.
--------------------------------------------------------------------------------
Etrack
Incident = ET1234295
Description:
With the Language
Pack installed, the nbshareddisk release command would
not
capture the user-defined identifier's (UDID). The following
error
message would appear in Japaneses and the UDID for each
LUN was
not
captured.
List of
the UDID that can't access to the host
If
Language Pack is not installed or used, it correctly displays
the
following message and captures UDID for each
LUN.
Released reservation on device
--------------------------------------------------------------------------------
Etrack
Incident = ET1236042
Associated Primary Etrack = ET1225889
Titan
cases: 320-091-983
Description:
When a backup is
started using the wait (-w) option, the bprd child
process is
alive during backup execution and pings pem to check that it
is
alive. This ping mechanism prints a log message every second and
can
cause the bprd log to fill quickly and
unnecessarily.
A change has been added that
ensures the message queue is read only when
there is a message
in the the queue, and not reading message queue every
second.
--------------------------------------------------------------------------------
Etrack
Incident = ET1161380
Description:
bpplinfo and bpadm
would crash if the policy type was NBU-Catalog and
the
residence specified is a storage life cycle.
--------------------------------------------------------------------------------
Etrack
Incident = ET1141296
Description:
Disk staging storage
units (DSSUs) going from basic disk to advanced disk
would
create multiple duplicates.
--------------------------------------------------------------------------------
Etrack
Incident = ET1200165
Associated Primary Etrack = ET1169657
Titan
cases: 290-843-958
Description:
Received the
following warning message when deassignempty was run on
an
unassigned media and image indexing was in
use.
Could not deassign media due to
Media Manager error (177)
Workaround:
Do not use image
indexing.
Additional Notes:
When image indexing was in
use (via the command "bpimage
create_image_index"), in-process
images were not considered when
"bpexpdate -deassignempty" was
run. If a media for an in-process job was
not previously used,
bpexpdate would attempt to deassign it and receive
this
message. With this fix, bpexpdate will include in-process
images
even if image indexing is in use.
--------------------------------------------------------------------------------
Etrack
Incident = ET1237562
Description:
NBJM crashed when a
SQL Persistent Frozen Image (PFI) backup with VxVM was
run. It
would crash on receipt of a BRMBackupHost message which was
added
with this release.
--------------------------------------------------------------------------------
Etrack
Incident = ET1225284
Titan cases: 220-220-209
Description:
A change was made that provides the ability to add a timeout
to resource
requests in Resource Broker.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238631
Titan cases: 290-960-740
Description:
User-backup operations that were multiplexed would not respect
the media
unload delay.
--------------------------------------------------------------------------------
Etrack
Incident = ET1166645
Associated Primary Etrack = ET1149038
Titan
cases: 311-714-377
Description:
The online
catalog backup email report and disaster recovery file were
not
listing all of media for critical policies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1234618
Description:
A change was made to
not destroy the manager in case of user-defined
exceptions.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238097
Associated Primary Etrack = ET1215629
Titan
cases: 290-934-270
Description:
A change was
made to address an NBNOS core dump issue that would occur on
an
AIX master server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1235414
Description:
The number of volumes
that can be configured in a TLD robot has been
increased to
32767 slots.
--------------------------------------------------------------------------------
Etrack
Incident = ET1196526
Description:
If the localization
of the install is not English, then it is possible that
a
duplication will hang indefinitely because of a string being
improperly
localized. (This issue has been observed with French
and Chinese locals.)
Workaround:
If you encounter this
issue, set the localization to default, or English.
--------------------------------------------------------------------------------
Etrack
Incident = ET1239571
Description:
Disk to Tape
duplication jobs would not always terminate properly if
they
were canceled or interrupted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1242510
Associated Primary Etrack = ET1225587
Titan
cases: 240-705-124
Description:
A change was made
to correct a display issue for the Drive and Robot
diagnostics
to display the status of the test back to a remote
user
interface.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238594
Titan cases: 220-220-209
Description:
Vault duplication performance is impacted by "waiting on
resources" while
a tape is currently "in use" by a backup. A
timeout value for NBRB "waiting
on resources" has been created
to ensure that Vault will move on to the
next image after a
specific amount of time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1242645
Description:
When backing up to a
PureDisk storage unit, the backup would fail with a
status 27:
"child process killed by signal" error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1223956
**Description:
The storage service
would not retry a failed duplication.
--------------------------------------------------------------------------------
Etrack
Incident = ET1241071
Description:
It was possible for
bpjobd to lose jobs when stopped abruptly. When bpjobd
was
restarted, the jobid file was reset to the highest jobid known
to
bpjobd. This could lead to duplicate jobids because the lost
jobids may be
known to NBPEM as suspended or incomplete jobs.
In addition, the restart,
try logs and files files for the lost
jobs were removed when bpjobd recycled
the unused files. As a
result the lost jobs could not be resumed or
restarted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1230334
Description:
A change has been
made to enable bpclusterutil to log its actions to
aid
troubleshooting during isCluster, isActive, addSvc,
deleteSvc, enableSvc,
disableSvc
calls.
The log file will be created if the
following directories exist.
UNIX:
- For
NetBackup: /usr/openv/netbackup/bin/cluster/logs
- For NOM:
/opt/VRTSnom/bin/cluster/logs
Windows:
-
For NetBackup: C:\Program
FIles\Vertias\NetBackup\bin\cluster\logs
- For NOM: C:\Program
Files\Veritas\NetBackup Operations
Manager\bin
\cluster\logs
--------------------------------------------------------------------------------
Etrack
Incident = ET1232394
Description:
An SQL Server backup
job would fail because the Policy Execution Manager
was
incorrectly passing snapshot options -fi, -fim, -catalog, and -pfi
to
the backup job. These options are only for file-based
backups and not
stream-based backups which was the case here.
--------------------------------------------------------------------------------
Etrack
Incident = ET1243077
Description:
The Resource Broker
(RB) would crash when allocating resources for
duplicate
backups, synthetic backups, or multiple copy jobs.
--------------------------------------------------------------------------------
Etrack
Incident = ET1231197
Description:
The Policy Execution
Manager was passing duplicate -alt_client options to
the
Exchange off-host backup. In addition, it would pass the
-alt_client
option when it was not required because the
parameter was not initialized
correctly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1241424
Description:
Authorization-related
changes have been added for NBAC and NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1232362
Description:
Added additional
logic checking within NBSL to ensure that REQUIRED mode
under
VxSS does not create a PBXIOP transport end point when user
calls
are proxied through NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1176451
Description:
Truncated messages
without a trailing newline character were being emitted
by
bpfis.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187803
Description:
Truncated messages
without a trailing newline character were being emitted
by
bpfis.
--------------------------------------------------------------------------------
Etrack
Incident = ET1187920
Description:
The bpbrm (pid=20271)
process from a client system failed with a status 20.
--------------------------------------------------------------------------------
Etrack
Incident = ET1244764
Description:
Added support for the
Sun/STK SL3000 robot for TLD and ACS control.
--------------------------------------------------------------------------------
Etrack
Incident = ET1244834
Description:
The Oracle Backup
stream jobs would remain queued because the parent Oracle
job
had consumed the max jobs per client resource. The max jobs per
client
was set to 1.
--------------------------------------------------------------------------------
Etrack
Incident = ET1244613
Description:
NBJM would crash on
shutdown when jobs were active.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238066
Titan cases: 281-285-952
Description:
bpdbjobs was showing incorrect sizes for cold catalog backups
to tape when
the /usr/openv/netbackup/db folder exceeded 2GB.
--------------------------------------------------------------------------------
Etrack
Incident = ET1246003
Description:
The Catalog record
would not get deleted when performing a cancel operation
in
nbstlutil.
--------------------------------------------------------------------------------
Etrack
Incident = ET1221476
Associated Primary Etrack = ET1135854
Titan
cases: 281-213-06 281-213-065
Description:
During
large backup jobs, connections between master and media
servers
were closed due to long periods of
inactivity. This caused jobs to be
orphaned and resources
released. A change was made that enables
SO_KEEPALIVE handling
on the PBX and ACE/TAO level making it possible to
send keep
alive packets periodically and prevent the connection
from
closing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1247671
Description:
A negative job status
was being shown for a running job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1249057
Associated Primary Etrack = ET1248292
Titan
cases: 290-970-903 311-846-532
Description:
Imports would fail (potentially backups as well) in a busy
UNIX environment
where the reading of a catalog record by bpbrm
was interrupted in the
middle of the record.
--------------------------------------------------------------------------------
Etrack
Incident = ET1242003
Description:
Images would not get
deassigned if they are taken on a disk staging storage
unit on
a cluster node.
--------------------------------------------------------------------------------
Etrack
Incident = ET1249129
Associated Primary Etrack = ET1247786
Titan
cases: 320-096-794
Description:
NetBackup would
not expire empty media in a media sharing group using
"bpmedia
-deassignempty" if UNRESTRICTED_MEDIA_SHARING was enabled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1233754
Description:
The nbproxy would
crash when a Pure Disk Export job was run.
--------------------------------------------------------------------------------
Etrack
Incident = ET1251779
Associated Primary Etrack = ET1242682
Titan
cases: 290-962-969
**Description:
The bpexpdate
-deassignempty command would de-assign non empty tapes
and
cause data loss if the user specified a cluster name, as
well as node names,
in the storage unit configurations.
--------------------------------------------------------------------------------
Etrack
Incident = ET1238662
Titan cases: 290-875-177
Description:
Drives would become stuck in AVR mode until ltid was
restarted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1252344
Description:
After upgrading from
NetBackup 5.x or manually configuring an ACS robot on
NetBackup
a 6.x server, running autodiscovery will add a new NetBackup
ACS
robot to the configuration instead of using the one already
configured.
--------------------------------------------------------------------------------
Etrack
Incident = ET1253274 ET1261508
Associated Primary Etrack = ET1251645
Titan
cases: 290-960-008
Description:
NetBackup 6.5 was
not respecting the settings MUST_USE_LOCAL_DRIVE and
DONT_USE_SLAVE for a multiplexed (MPX) group (greater than 1).
--------------------------------------------------------------------------------
Etrack
Incident = ET1253326
Description:
If a spanned request
was canceled, the original resources would not be
released
again and would not be available for use for other jobs
even
though they were not being used.
--------------------------------------------------------------------------------
Etrack
Incident = ET1244703
Description:
On Windows platforms,
a change was made to add support in the "nbsharddisk
format"
command to format with either a Master Boot Record (MBR) or
GUID
Partition Table (GPT) partition style. By default, the
disk is formatted
with the MBR partition style. This style has
a maximum disk size limit of
2TB. To format a disk with
the GPT partition style the -gpt option needs
to be passed with
the "nbsharddisk format" command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1252276
Description:
An unmask operation
for HPeva LUNs would fail, if the folder name of an
array under
which the hostname is registered contains a
space.
For example, If hostname OIGTWIN18 is
registered on an array under the
folder, "\Hosts\WIN Hosts"
which contains a space. An unmasking operation
on this host
using nbshareddisk would result in a failure. Removing
the
space from the folder name corrects the error and enables
the operation
to succeed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1255224
Associated Primary Etrack = ET1167945
Titan
cases: 220-204-657 230-518-698 240-719-166 240-766-752 281-242-138
290-916-950 290-935-090 290-943-738 290-985-114 290-986-582 290-994-641
311-821-582 320-105-655
Description:
DSSU
duplication jobs would fail with a status 50 that appeared in
the
Activity Monitor if more than one copy was made
concurrently.
For Duplications with two
copies being created at the same time, BPJOBD
appeared to
cancel the duplication after 20 minutes
The
problem would occur if duplicating more than one copy concurrently.
--------------------------------------------------------------------------------
Etrack
Incident = ET1252754
Titan cases: 240-724-837
Description:
A change has been made to prune old server entries from the
vnet server
version cache and rely on the cache during
DA_REGISTRATION processing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1256135
Description:
SAN Client's nbhba
mode on Linux RedHat systems could not be loaded
without
unloading the Qlogic driver first.
--------------------------------------------------------------------------------
Etrack
Incident = ET1257773
Titan cases: 281-334-212
Description:
The NetBackup Resourse Broker (NBRB) does not guarantee spans
have top
priority when nbrb.conf setting
RESPECT_REQUEST_PRIORITY = 0, and
SECONDS_FOR_EVAL_LOOP_RELEASE
is nonzero.
Workaround:
This issue is only seen when
the nbrb.conf settings are used to modify the
NBRB job
evaluation behavior.
Additional Notes:
Because the
Resource Broker may now be configured to not respect a request
priority for the purposes of increasing throughput, spans must
be treated
differently to guarantee they are always given top
priority.
--------------------------------------------------------------------------------
Etrack
Incident = ET1259057
Associated Primary Etrack = ET1175415
Titan
cases: 220-148-833
Description:
A bpbrmds
application error would appear (faulting module) randomly
on
Windows.
--------------------------------------------------------------------------------
Etrack
Incident = ET1258889
Description:
bpdbm was terminating
abruptly in some situations when it could not
retrieve a backup
image file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1259934
Description:
Duplication of some
images would fail when Media Sharing was enabled, media
was
written by multiple media servers, and an alternate read media
server
was not used for the duplication.
Workaround:
If you encounter this issue, use the duplication alternate
read server
option.
--------------------------------------------------------------------------------
Etrack
Incident = ET1260423
Associated Primary Etrack = ET1196883
Titan
cases: 311-766-587
Description:
A differential
backup to a NearStore storage unit would fail with a
status 26
after expiring a full backup image.
--------------------------------------------------------------------------------
Etrack
Incident = ET1260502
Associated Primary Etrack = ET1180335
Titan
cases: 320-076-645
Description:
User-directed
backups would fail with the following status 12
error.
"using bpdm when root umask=066; ERR - Could not
open file <filename>
to get shared memory
information."
--------------------------------------------------------------------------------
Etrack
Incident = ET1140864
Description:
A change was made to
ensure synthetic backups calculate the correct delta
time. In
addition, the change ensures an image does not leave a
place
holder image behind after the backup expires.
--------------------------------------------------------------------------------
Etrack
Incident = ET1261506
Titan cases: 240-724-837
Description:
The nbpushdata -add command fails while contacting media
servers to get
the host information. The following is the
error information that appears
in the nbpushdata
log:
RetrieveFile: fdopen
<filename> failed: Too many open files (24)
Workaround:
To work around this issue, run nbpushdata -add again. A
second attempt
will be successful when contacting the media
servers that were not
successfully contacted previously.
--------------------------------------------------------------------------------
Etrack
Incident = ET1248919
Associated Primary Etrack = ET1248266
Titan
cases: 320-097-705
Description:
The Disk Service
Manager (DSM), the Resource Event Manager (REM), and
nbstserv
need to honor the app_cluster machine type and nbu_cluster
machine
type as a media server for disk and volume queries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1259995
Associated Primary Etrack =
ET1262089
Description:
The nbproxy would hang while
waiting for images that were locked by other
processes that
were doing image-list queries to be released.
--------------------------------------------------------------------------------
Etrack
Incident = ET1243593
Associated Primary Etrack =
ET1260946
**Description:
Backup images are not
accessible after upgrade from 6.5 SharedDisk
installations to
6.5.1 or beyond on Solaris media servers. In worst case
backup
images may get overwritten causing data loss. bpverify can
be
used to verify that backup images are accessible after
upgrade.
For more information about this
issue, refer to the following TechNote on
the Symantec Support
Web
site.
http://entsupport.symantec.com/docs/303369
If
a disk currently has Slice 6 formatted, the NetBackup 6.5
formats
would not clean Slice 6. In this case, if a user
upgrades from
NetBackup 6.5 to a higher version, the online
logic uses Slice 6 if it
detects a valid filesystem and starts
copying the backup to Slice 6 by
overwriting the already
written backups on Slice 2.
Workaround:
To resolve
this issue, use bpverify to detect such a disk
immediately
after the upgrade. If some of the backup
images are not accessible, this
could be a likely reason. The
disk, for which a failure occurred, can be
found from the
ShareDisk logs.
Again, refer to the
following TechNote on the Symantec Support Web site
for a
complete set of instructions on how to work around this
issue.
http://entsupport.symantec.com/docs/303369
(If
you cannot use the SPR options use the following
procedure.)
1. Use nbsharedisk unmask to make the
disk visible to one of the
media
servers.
2. Mount slice 2 (using OS mount command)
and copy the data to the
temporary
disk.
3. Remove the partitions from the
disk.
4. Clean and format the disk using
nbsharedisk.
5. Copy the data back from the
temporary disk to the original disk.
--------------------------------------------------------------------------------
Etrack
Incident = ET1262100
Description:
A change was added to
address a issue that caused bpdbm to hang on some
queries.
--------------------------------------------------------------------------------
Etrack
Incident = ET1262650
Description:
The following debug
message, "MSRDbConnection::ReleaseOldestResultSet", is
being
erroneously logged at a DebugLevel 1. In NetBackup 6.5.2
this
message is very common and could occur hundreds of times
per minute. This
message should really appear only at debug
level 5. This issue will cause
the log files to grow very
rapidly.
Workaround:
To avoid this issue, set
the DebugLevel to
0.
--------------------------------------------------------------------------------
Etrack
Incident = ET1261953
Description:
A change has been
made to the Policy Execution Manager to log the Locale
setting
on startup to debug Internationalization (I18N) issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1260960
Description:
Job Manager performed
stream discovery (calling bpmount on the client)
without
checking preprocess interval. Then, when it attempted to
process
the discovery data from bpmount, it checked the
preprocess interval and
decided no discovery was needed; thus,
the bpmount output was not used to
create the stream alternate
(alt) file. End result was the file list
from the policy
was used by bpfis to create the snapshot instead of the
streams
file that caused it to expand the wild card to 70 entries.
Since
the file list did not start with a NEW_STREAM, each entry
was considered
an separate stream.
--------------------------------------------------------------------------------
Etrack
Incident = ET1264708
Description:
Two variables in
sfr.h were changed to 64-bit. When these two variables
were
something other than 64-bit, FlashBackup Windows restores would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1265914
Description:
Manual configuration
of an ACS robot would fail when adding more than one
library
per API host.
--------------------------------------------------------------------------------
Etrack
Incident = ET1263185
Description:
There were instances
where the parent place holder image had zero for the
stream
number instead of -1. The backup and restore user interface
would
then display these place holder images as real images to
restore from when
in fact they were not real images because the
image attribute was 0 and
not 203 (the place holder image).
--------------------------------------------------------------------------------
Etrack
Incident = ET1266636
Description:
After a successful
import and format of IBM6000 LUNs, taking them offline
caused a
failure with a provider-specific error.
Workaround:
If
you encounter this error, ensure that the "hostname" command on
Solaris
and the host name that is registered with the IBMTS
array are an exact
match. If the FQDN name is specified, then
both of the names MUST be FQDN.
--------------------------------------------------------------------------------
Etrack
Incident = ET1266832
Description:
A change was made to
the NetBackup Access Control authorization CLI to
upgrade the
authorization information to support the Key
Management
Services.
--------------------------------------------------------------------------------
Etrack
Incident = ET1267444
Description:
A change was made to
address an NBSL core dump issue that would occur when
job logs
were fetched from NOM user interface and when the backuptrace
in
NetBackup server command was not working.
--------------------------------------------------------------------------------
Etrack
Incident = ET1268822
Description:
The NetBackup Policy
Execution Manager (nbpem) would core dump under a
heavy load.
Workaround:
If you encounter this issue, change the
default in VxUL of
MaxLogFileSizeKB to 51200 as shown
below.
vxlogcfg -a -p 51216 -o
default -s MaxLogFileSizeKB=51200
--------------------------------------------------------------------------------
Etrack
Incident = ET1269897
Description:
A change was made to
correct a potential nbemm core dump issue that could
occur
while shutting down the services on Windows x64 Master
server. This
issue was not present in NetBackup 6.5GA or
6.5.1. However, it was
determined that this issue could have
occurred on a very busy system.
--------------------------------------------------------------------------------
Etrack
Incident = ET1270380
Description:
Oracle scheduled
backups would run before they were due.
--------------------------------------------------------------------------------
Etrack
Incident = ET1137172
Associated Primary Etrack = ET1119164
Titan
cases: 220-105-447
Description:
Stripping (-s)
HP-UX binaries caused supportability problems.
--------------------------------------------------------------------------------
========
NB_6.5.1
========
Etrack Incident = ET1081404
Associated Primary Etrack =
ET1064989
Titan cases: 290-661-307
Description:
A .f catalog file that was corrupted by a disk failure or
other
issue could cause bpdbm -consistency to core dump.
--------------------------------------------------------------------------------
Etrack
Incident = ET1082281
Description:
Cancellations for
span requests would get lost in the NetBackup
Resource Broker
(RB).
--------------------------------------------------------------------------------
Etrack
Incident = ET1081354
Description:
Resolved an issue
where you were unable to backup the NBAC database
in catalog
backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1081698
Description:
Enhancements were
added in preparation for future improvements
to nbpem.exe.
--------------------------------------------------------------------------------
Etrack
Incident = ET1077267
Description:
Resolved an issue
that may cause nbrb to crash while shutting down.
--------------------------------------------------------------------------------
Etrack
Incident = ET1089270
Associated Primary Etrack = ET1089215
Titan
cases: 240-603-428
Description:
nbpemreq is not
correctly predicting backups in policies
that do not have a
window open that is spanning when a
schedule is
due.
--------------------------------------------------------------------------------
Etrack
Incident = ET1095231
Description:
A change was added to
make use of the co-location of RDSM and
STSSvc when making
CORBA calls by calling
resolve_initial_references() prior to
calling connectToObject().
--------------------------------------------------------------------------------
Etrack
Incident = ET1088607
Description:
Added SharedDisk SCSI
persistent reserve (SPR) code changes in the
VxFI library.
--------------------------------------------------------------------------------
Etrack
Incident = ET1084993
Description:
The resource broker
(RB) would fail some jobs (mainly cleanup
jobs) with a resource
broker internal error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1060897
Titan cases: 220-099-064
Description:
Characters that violate the naming conventions were accepted
as a media ID.
These characters caused issues in the database
that caused it to be
unusable and not deletable.
Valid characters are: alphanumerics, ., +,
-, and _.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088606 ET1100978 ET1118302
Description:
Added a Disk Service Manager (DSM) API needed for the
SCSI
Persistent Reservation (SPR) feature.
--------------------------------------------------------------------------------
Etrack
Incident = ET1079723
Associated Primary Etrack =
ET1079721
Description:
nbemm would occasionally crash
(core dump) on busy systems.
This happened more frequently when
NetBackup was restarted.
--------------------------------------------------------------------------------
Etrack
Incident = ET1090571
Description:
The NBProxy that is
used to collect jobs was being terminated
by NBSL randomly.
This occurred because initialDataLoadStatus()
was performing
the wrong logic. This cause the job data collection
to
not function properly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1084947
Description:
The NBproxy core
dumped while NOM was connected to NetBackup
and collecting
skipped-file data.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088608 ET1111471
Description:
Added a
configuration option for SCSI-Persistent Reserve.
--------------------------------------------------------------------------------
Etrack
Incident = ET866629
Description:
On HP-UX platforms,
stale physical volumes (PVs) in a volume
group (VG) prevent
VxFI from importing snap volumes. As a result,
the user would
see an "Invalid LVMREC" error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1039048
Description:
Changes were added
that fix nbdevquery and nbdevconfig parsing.
--------------------------------------------------------------------------------
Etrack
Incident = ET1041354
Description:
A change was made to
correct a usage statement (error message).
--------------------------------------------------------------------------------
Etrack
Incident = ET1046330
Description:
The -media_server
option is no longer required to create a
direct-attached
storage server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1050492
Description:
A usage message
showed an incorrect default for the
-creatests operation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1076912
Description:
Added the new -EMM
option to the nbdevquery command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1096261
Description:
Changes were made to
enhance the DSM logging performance.
--------------------------------------------------------------------------------
Etrack
Incident = ET1003906
Description:
Shutdown of the
NetBackup database (NBDB) and BMRDB databases
was prevented if
the vxdbms.conf file did not exist. This caused
bprecover
from a cold catalog backup to fail. This issue has
been
fixed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088607
Description:
Implemented SCSI3
Persistent Reservation on a SharedDisk LUN to
avoid data
curruption.
--------------------------------------------------------------------------------
Etrack
Incident = ET1094608
Description:
Importing EMC
Symmetrix Meta Luns would fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100617
Associated Primary Etrack = ET1091665
Titan
cases: 290-823-681
Description:
NetBackup Service
Layer (NBSL) failed to terminate using the
"netbackup" script
or "nbsl -terminate" command after starting
with an "at"
command.
--------------------------------------------------------------------------------
Etrack
Incident = ET1059862
Associated Primary Etrack = ET1056231
Titan
cases: 240-512-525
Description:
bprecover fails
if the executing user never launches the NetBackup-
Java
Administration Console. It fails because
the
user_ops/<username>/jobs does not exist unless the
Java Administration
Console was started. bprecover now
checks that this directory exists
for the user and creates it
if necessary.
Workaround:
To avoid this issue, launch
the NetBackup-Java Administration
Console and then run
bprecover.
--------------------------------------------------------------------------------
Etrack
Incident = ET1098378
Description:
Span requests may
fail with an error code 4000002. This occurred
because the
storage unit (STU) count was incorrectly decremented.
--------------------------------------------------------------------------------
Etrack
Incident = ET1047276
Associated Primary Etrack = ET1044565
Titan
cases: 290-777-895
Description:
After catalog
recovery, the Sybase ASA server name that was
stored in the
NetBackup configuration files was checked to make
sure that all
copies were consistent with each other.
--------------------------------------------------------------------------------
Etrack
Incident = ET1061031
Description:
A Sig Sched call was
not thread safe.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100839
Associated Primary Etrack = ET1052610
Titan
cases: 311-480-661
Description:
On HP-UX IA64,
restores of large sparse files (4 gigs+) would fail
to
correctly restore the file holes that were present.
Additional Notes:
Running ls -ls would show that the restored files occupy
fewer
blocks than the original. The checksum of the file would
also be
different, simply because the file holes would be
absent.
--------------------------------------------------------------------------------
Etrack
Incident = ET1070220
Description:
A duplication job for
multiple images would terminates with a
"STUs not available"
error.
--------------------------------------------------------------------------------
Etrack
Incident = ET1005055
Description:
Added support for
SharePoint 2007 and Windows SharePoint
Server (WSS) 3.0.
Additional Notes:
Use the Microsoft SharePoint
Directive "MS SharePoint - 2003"
for SharePoint 2007.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100685
Description:
When attempting to
perform a full VM restore the newly entered staging
location
did not take effect. A problem existed when writing the
restore
"rename" file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100697
Description:
Currently the VMWare
framework does not support overwriting
existing Virtual
machines (VMs). Hence these options have been
removed from the
RestoreDialog options.
--------------------------------------------------------------------------------
Etrack
Incident = ET1056259
Description:
During a duplication
job of multiple images and after a
successful duplication of
the first image, if all the drives are
in use by the same job,
then the duplication hangs forever
waiting for drives.
--------------------------------------------------------------------------------
Etrack
Incident = ET1104423
Description:
Fixed the Windows
2003 SAN Client Fibre Transport device discovery
on some Emulex
FC adapters.
The SAN Client would fail to
discover Fibre Transport devices and
would report an
IO_DEVICE_ERROR from DeviceDiscovery when viewed
using the
following command on the affected client machines.
vxlogview -o 200 -i 200
Additional Notes:
Similar changes were made to both the Windows client and
the
various Fibre Transport Media Server to resolve this
issue.
WARNING: If you update any FT Media
Server with this Release Update,
you must update all of the
Windows SAN Clients with this pack.
WARNING:
If you update any Windows SAN Client with this Release
Update,
you must update all of the FT Media Servers with this pack
and
all of the other Windows SAN Clients.
--------------------------------------------------------------------------------
Etrack
Incident = ET1080484
Description:
The Disk Polling
Service(DPS) calls into the Resource Event
Manager (REM) with
capacity update information that can take a
long time in a
heavily loaded or large system. Such blocking calls
could cause
communication errors or down media servers for disk
activity.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100881
Associated Primary Etrack = ET1086608
Titan
cases: 240-597-110
Description:
On AIX, a common
Internet file system (CIFS) was backed up under
the local
drives directive, when it was actually a remote drive.
Workaround:
To avoid this issue, create an exclude entry for drives that
are
CIFS if they are not wanted in the backup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1077695
Associated Primary Etrack = ET936099
Titan
cases: 220-084-917 220-097-471
Description:
Changes have been added to resolve some issues that caused
the
NetBackup Resource Broker (nbrb) to hang.
--------------------------------------------------------------------------------
Etrack
Incident = ET1096284
Description:
VMware backups hung
when multiplexed.
Workaround:
To avoid this issue,
turn off multiplexing for VMware policies.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102886
Description:
This Release Update
contains support for the new SPR (SCSI3
Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack
Incident = ET1072317
Description:
The format of EMC
Clariion LUNs would fail if the hostname was
not exactly same
as was registered on the Clarrion array because
the logic of
the hostname was case sensitive. A change has been
to ensure
the hostname comparison logic is no longer case
sensitive.
--------------------------------------------------------------------------------
Etrack
Incident = ET1110605
Associated Primary Etrack = ET1094524
Titan
cases: 240-610-300
Description:
If the NetBackup
Job Manager (nbjm) crashed for some reason, a job
from the new
nbjm could join a multiplexed group created by the old
nbjm.
This, in some extreme scenarios, would cause media to
be
over-written.
--------------------------------------------------------------------------------
Etrack
Incident = ET1077693
Description:
A change has been
added that makes catalog queries for processed
images more
efficient. This change ensures that large numbers
of
images are processed in a reasonable time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102521
Description:
Under NetBackup
Access Control (NBAC), cluster credentials for
the server may
not be renewed properly.
Workaround:
To avoid this
issue, run bpnbat -loginmachine on the target host
once every
14 days.
--------------------------------------------------------------------------------
Etrack
Incident = ET1094558
Description:
Under NetBackup
Access Control (NBAC)and during a catalog restore,
error
messages would appear in the debug logs because of
missing
permissions.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102639
Description:
A restore of a SAN
client would potentially hang. The bptm processes
on the
server would complete, but the bpbkar process on the
client
would remain active.
Workaround:
To resolve this issue, on the media
server, create the
following
file:
/usr/openv/netbackup/WAIT_TO_CLOSE
and
enter a value in the file for the number of seconds for bptm
to
wait prior to terminating to allow the client to read all
of
the data. A value of 60 should be sufficient.
--------------------------------------------------------------------------------
Etrack
Incident = ET1093595
Description:
When trying to view
media using the NetBackup-Java Administration
Console, you
would receive a time-out and NOM would report the
server as
being down. The root cause of this problem was that
too
many threads in NBSL were busy collecting client
NetBackup
versions. Changes have been made to correct
this issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1103786
Description:
A change was made to
resolve an issue that caused a NetBackup
Service Layer (nbsl)
core dump to occur in an exceptional case.
--------------------------------------------------------------------------------
Etrack
Incident = ET1103600
Description:
A change was made to
resolve an issue that caused a NetBackup
Service Layer (nbsl)
to crash.
--------------------------------------------------------------------------------
Etrack
Incident = ET1105269
Description:
While adding NDMP
credentials from NetBackup-Java Administration
Console for UNIX
and Windows, an improper error message would
appear if the NDMP
add-on product was not installed on the master
server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1088609
Description:
Added support for the
new SPR (SCSI3 Persistent Reservation)
feature for disk.
--------------------------------------------------------------------------------
Etrack
Incident = ET1053712
Associated Primary Etrack = ET1044565
Titan
cases: 290-777-895
Description:
During a hot
catalog recovery, if the NetBackup database (NBDB)
and the
BMRDB database were recreated (a clean install)
before
recovering from the backup, the current online
transaction
log would not be able to be applied. This was
normal and expected
behavior, however, the debug and progress
logs did not give an
adequate explanation of what
occurred. This issue has been fixed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1106710
Description:
When upgrading from
NetBackup 6.0 to NetBackup 6.5, Enterprise
Media Manager (EMM)
data for SnapVault and NearStore disk
storage units were not
upgrading correctly resulting in either
a failed upgrade or
failed backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1050155
Description:
Device Configuration
Cache would configure drives with no paths
as enabled. By
default, any drives without a proper drive path
(for example,
only a SCSI pass-through path) should be configured
as
disabled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1111547
Description:
Memory was leaked in
some error conditions during various disk
storage unit
operations.
--------------------------------------------------------------------------------
Etrack
Incident = ET1112392
Description:
Robotic drive 128 was
treated as a negative number in tldd/tldcd
robot. For
example, in a robot with 128 configured drives, the
last drive
always failed a mount request and the syslog showed
tldd/tldcd
trying to mount drive "-128".
--------------------------------------------------------------------------------
Etrack
Incident = ET1099020
Description:
When a drive from a
back-level media server is deleted from
the NetBackup-Java
Administration Console on UNIX and Windows,
the wrong drive can
be deleted.
Workaround:
If the drive indices do not
match between the NetBackup 5.x media
server and the NetBackup
6.x master server, then the best way of
reliably and safely
deleting the drive is by using the following
variation of the
tpconfig command on the NetBackup 5.x media
server:
tpconfig -delete -drive -asciiname
<asciidrvname>
--------------------------------------------------------------------------------
Etrack
Incident = ET1096195 ET1109567
Associated Primary Etrack =
ET1109565
Description:
This change addresses two
problems. nbstserv would
intermittently crash while
assembling duplication jobs,
particularly on Windows X64
systems. And a retried lifecycle
duplication job would
fail with a status 12 after the original
job failed for any
reason.
--------------------------------------------------------------------------------
Etrack
Incident = ET1099115
Associated Primary Etrack = ET1073973
Titan
cases: 281-138-275
Description:
The start of job
could be delayed because of a busy thread
not yielding control.
--------------------------------------------------------------------------------
Etrack
Incident = ET1101044
Associated Primary Etrack =
ET1101043
Description:
A problem existed where a
multi-threaded program using emmlib
would crash if its
connection to nbemm was reset.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102615
Associated Primary Etrack =
ET1104498
Description:
The target of soft links were
not being restored correctly
from FlashBackup images.
--------------------------------------------------------------------------------
Etrack
Incident = ET1085060
Description:
The retry
functionality in some of the storage unit functions
in emmlib
did not behave correctly and retries would fail for
those
functions.
--------------------------------------------------------------------------------
Etrack
Incident = ET1106918
Description:
Added code to
determine if fibre transport (FT) is licensed in
NBSL to avoid
a situation where multiple threads wait unnecessarily
to
connect to the FT service that is not running when it
is
unlicensed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1094270
Description:
NetBackup policies
and clients are not updated in NOM.
NOM is not receiving
policy updates from NBSL. Thus, any policy
updates such
as added, changed, deletes are not reflected in NOM.
Workaround:
To avoid this issue, disable and enable data collection from
NOM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1098815
Description:
If there are a large
number of media servers connected to a
master server, then NOM
would receive a timeout while collecting
service information if
some the media servers were down or not
responding.
--------------------------------------------------------------------------------
Etrack
Incident = ET1082399
Description:
An NetBackup pem core
dump occurred when NBJM was terminated
with active
multi-streamed jobs but nbpem remained active.
--------------------------------------------------------------------------------
Etrack
Incident = ET1052425 ET1076085
Description:
A synthetic
job that failed due to a media failure or other
issue could
cause a subsequent synthetic job for the same
policy and client
to fail.
Workaround:
To avoid this issue, manually
remove the catalog image for the
failed synthetic job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1109705
Description:
Changes were made to
resolve an NBSL core dump issue.
--------------------------------------------------------------------------------
Etrack
Incident = ET1098718
Description:
A change was added to
parse invalid start and end times in case
of incorrect
db/jobs/try-files.
--------------------------------------------------------------------------------
Etrack
Incident = ET1091111
Description:
A change was added to
ensure that NOM properly collects SkippedFiles.
--------------------------------------------------------------------------------
Etrack
Incident = ET1065773
Description:
The potential for
crashing nbemm existed in some error cases
when a value could
not be properly initialized before the
function returned.
--------------------------------------------------------------------------------
Etrack
Incident = ET1102710
Associated Primary Etrack = ET1044565
Titan
cases: 290-777-895
Description:
On servers with
multiple NICs, it was possible the second NIC
would be set as
the EMM server name.
Workaround:
To avoid this issue,
edit the files that name the EMM server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1082277
Associated Primary Etrack = ET916709
Titan
cases: 280-859-612
Description:
In certain
circumstances the delay between bptm and bpdm sending
their
exit status to bpduplicate, and bpduplicate receiving it
could
be great enough where bptm and bpdm would shutdown before
the
transaction was complete. This caused bpduplicate to wait
far
past the end of the actual job, and eventually fail the
entire job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1109757
Description:
Backups would fail on
HP-UX 11.31 RISC systems, and a core file
from bpnbat_helper
would also be left behind.
--------------------------------------------------------------------------------
Etrack
Incident = ET1098045
Description:
NetBackup 6.5
SharedDisk feature disk size is limited to 1TB
on Solaris
platforms. VTOC labeling on Solaris supports disks
that are
less than 1TB. For sizes greater than or equal to 1TB
EFI
labeling should be used. In NetBackup 6.5 VxFI does not
support
formating of EFI labeled disks. This fix adds support
for EFI
labeling on
Solaris.
--------------------------------------------------------------------------------
Etrack
Incident = ET1082109
Description:
A BMR report did not
show data.
--------------------------------------------------------------------------------
Etrack
Incident = ET1016904
Description:
Potential free space
was not updated correctly for Disk Staging
Storage Units.
--------------------------------------------------------------------------------
Etrack
Incident = ET997644
Description:
If the hostname length
was greater than 16 characters than the
import and deport (used
for backup and restore) of an EMC Symmetrix
LUN would fail.
This occurred because of an EMC bug, symmask
discover hba -rename
corrupts the entry in vcmdb database.
--------------------------------------------------------------------------------
Etrack
Incident = ET1081452
Description:
NBproxy crashes when
getting the list of virtual machines for
VMware and the call
fails.
Additional Notes:
If this occurs, you must
restart nbproxy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1086598
Description:
NearStore jobs would
fail with a status 800 while all children
jobs finished with a
status 0.
--------------------------------------------------------------------------------
Etrack
Incident = ET1106385
Description:
PEM would core dump
when starting up and synchronizing with
Job Manager jobs that
were still active and have not reported
status to PEM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1095098
Description:
Changes were added to
resolve PEM crashes and core dumps.
--------------------------------------------------------------------------------
Etrack
Incident = ET1073905
Associated Primary Etrack =
ET1073903
Description:
Sybase was generating
world-writable files. Changes from Sybase
have been added
that resolve this security flaw by preventing ASA
from writing
world-writable files.
--------------------------------------------------------------------------------
Etrack
Incident = ET1122374
Description:
The bpsyncinfo
-add_paths did not add any paths to the cold catalog
backup
sync file.
--------------------------------------------------------------------------------
Etrack
Incident = ET1122139
Description:
NDMP incremental
backups that included two or more paths where
the first path
had no changed files were failing to verify.
Additional Notes:
This fix prevents the problem from occurring with backups
taken
after this fix is installed. Backups that were
taken prior to
this patch could still fail to verify. The
problem does not
prevent a successful restore.
--------------------------------------------------------------------------------
Etrack
Incident = ET1110736
Description:
Instant Recovery
policies do not validate for hardware array
FIMs with a Linux
master server.
Workaround:
Ignore the policy
validation failure.
--------------------------------------------------------------------------------
Etrack
Incident = ET1112256
Description:
Incremental hot
catalog backups could hang.
--------------------------------------------------------------------------------
Etrack
Incident = ET1121427
Description:
The format of luns,
in the case of lunmasking, would fail with
errors such as the
following:
UDID##DGC##CLARIION##APM00062204899##60:06:01:60:1F:B0:18:00:09:
75:34:97:A9:31:DC:11
failed with error [Rescan of device failed.]
--------------------------------------------------------------------------------
Etrack
Incident = ET1117637
Description:
The release
reservation was failing because readReservation was
being
called on the block device instead of the raw device.
--------------------------------------------------------------------------------
Etrack
Incident = ET1106502
Description:
Machines that were
deleted when they had last written media
in a server group
would leave dangling references in the
database that caused the
media to become unusable.
--------------------------------------------------------------------------------
Etrack
Incident = ET1125017
Associated Primary Etrack = ET1110081
Titan
cases: 220-104-676
Description:
bpdbm could core
dump when reading corrupted .f files.
--------------------------------------------------------------------------------
Etrack
Incident = ET1119165
Description:
Backups created from
Instant Recovery VSS snapshot policies may
not be able to be
expired.
--------------------------------------------------------------------------------
Etrack
Incident = ET1119910
Description:
A library used for
SCSI persistent reservation was not being
linked to the library
that provided some support functions.
--------------------------------------------------------------------------------
Etrack
Incident = ET1128110
Description:
A change was added to
address a potential core dump issue in
the nbemm process. This
issue was not observed in the
NetBackup 6.5 GA
release. It was discovered after the release,
when using
a new Microsoft compiler.
--------------------------------------------------------------------------------
Etrack
Incident = ET1123618
Description:
A disk online
operation would fail if a NetBackup 6.5.1 disk was
formatted
using an oder version of NetBackup such as NetBackup 6.5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1125795
Associated Primary Etrack = ET1124254
Titan
cases: 220-106-791
Description:
Added a change to
correct an nbpem core dump issue that occurred
after installing
6.0 MP5.
--------------------------------------------------------------------------------
Etrack
Incident = ET1130490
Description:
An incorrect patch
version was being shown in NOM. Added a new
common function to
send the correct patch version to NOM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1126033
Description:
After an SPR (SCSI3
Persistent Reservation) unmount operation,
LUN Reservations
were not being released after the backup was
complete. A change
was made the ensures reservations are released
so that future
backups are
successful.
--------------------------------------------------------------------------------
Etrack
Incident = ET1090463
Description:
The SharePoint backup
parent job would run indefinitely in the
Activity Monitor after
child jobs complete.
--------------------------------------------------------------------------------
Etrack
Incident = ET1087571
Description:
A Policy Execution
Manager (PEM) crash occurred after policies
were deactivated
and then activated. To address this issue,
an earlier
fix that prevented memory leaks was removed to prevent
a double
free from crashing the Policy Execution Manager.
--------------------------------------------------------------------------------
Etrack
Incident = ET1129917
Description:
Change was made to
better filter the visibility of 'potential'
storage servers.
--------------------------------------------------------------------------------
Etrack
Incident = ET1132942
Description:
A problem exists in
the EMM library where a conversion from
an Image Sequence might
fail, but would still be reported
as a success.
--------------------------------------------------------------------------------
Etrack
Incident = ET1130566
Description:
NetBackup Resource
Broker (nbrb) would fail a SharedDisk request
with an, "RB
internal error," if ltid on one or more of the
media servers
went offline.
--------------------------------------------------------------------------------
Etrack
Incident = ET1133603
Associated Primary Etrack = ET936099
Titan
cases: 220-084-917 220-097-471
Description:
The
NetBackup Resource Broker (nbrb) would hang in some
scenarios,
and the backup jobs would remain queued.
--------------------------------------------------------------------------------
Etrack
Incident = ET1107693
Associated Primary Etrack = ET1037368
Titan
cases: 220-096-910 220-123-945 220-124-001 220-135-401 281-218-316
290-883-680
Description:
Recomputing the due time of
parent jobs when a child terminated
caused the parent-child
association to be lost. Changed the startup
sequence so
that if the Job Manager (JM) is out of sync with
pempersist,
then the persistence is over-ridden by the active or
non-active
jobs reported by JM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1128957
Description:
Incorrect error
messages were being logged as specific error codes
making it
difficult for the user to determine the actual problem.
--------------------------------------------------------------------------------
Etrack
Incident = ET861231
Description:
Added a fix to correct
an ENODEV issue that occurred on HP-UX IA64
while importing a
Snapshot.
--------------------------------------------------------------------------------
Etrack
Incident = ET1062790
Titan cases: 290-791-634
Description:
bpps would cause a Segmentation Fault (FLTBOUNDS) if the UID
did
not exist in S10 global zone. This issue occurred
only on
Solaris systems.
--------------------------------------------------------------------------------
Etrack
Incident = ET1059880
Description:
Manually-submitted,
immediate backups queue very slowly if there
are no backups
scheduled.
Workaround:
To avoid this issue, create a
policy that schedules a job to run
in the
future.
--------------------------------------------------------------------------------
Etrack
Incident = ET1128914
Associated Primary Etrack = ET1114286
Titan
cases: 290-836-488
Description:
When run against
a successful Windows FlashBackup Image,
bpverify would core
dump.
--------------------------------------------------------------------------------
Etrack
Incident = ET1136472 ET1134253 ET1148528
Description:
Adding checks for SCSI3 Persistent Reservation (SPR) that,
when
turning this off, the storage servers are valid to use LUN
Masking.
--------------------------------------------------------------------------------
Etrack
Incident = ET1130915 ET1131223
Description:
On a
Solaris platform, some backup jobs would fail while
mounting a
resource.
--------------------------------------------------------------------------------
Etrack
Incident = ET1137735
Description:
Currently, a shared
disk is released after a backup is complete.
NetBackup should
not release reservation after a device is taken
offline.
--------------------------------------------------------------------------------
Etrack
Incident = ET1138740
Description:
A race condition
exists between the nbemm startup and shutdown
sequence. When
the sequence of starting and stopping nbemm is
just right,
nbemm can hang during shutdown with the
following
message.
nbemm
-terminate will not terminate nbemm in a timely fashion.
Workaround:
If this issue occurs, use a hard kill (kill -9) to shut down
nbemm.
--------------------------------------------------------------------------------
Etrack
Incident = ET1079753
Description:
While logging to the
DB Error logs, nbemm made a unsafe thread
call that could
potentially cause nbemm to crash. In NetBackup 6.5,
the db
error logging was turned off. In addition, the
command,
bperror -disk and some disk reporting functionality
was impacted.
With this fix, nbemm error
logging is turned on and the
bperror -disk and disk error
reports are available.
Workaround:
Generate
application logs using vxlogiew for nbemm (fid: 111)
for REM
(oid: 219) to see disk volume related errors.
--------------------------------------------------------------------------------
Etrack
Incident = ET1134817
Description:
A cold catalog backup
failed with the following error after the
Sybase ASA database
was rebuilt.
NB database backup failed, a
path was not found or is inaccessible
--------------------------------------------------------------------------------
Etrack
Incident = ET1137031 ET1141201
Description:
For a
redirect restore of a SharePoint object to be successful,
bprd
must obtain the correct NetBackup version information from
the
media servers to determine if the SharePoint 2007 parameter
values
should be
encoded.
Encoding is performed because
the SharePoint 2007 object parameters
may have spaces in them
that causes command arguments to parse
improperly.
--------------------------------------------------------------------------------
Etrack
Incident = ET1138126
Description:
On a Windows
platform, if the media server hostname contained
a small letter
a backup or restore using EMC Symmetrix array
would fail. For
example, if the hostname is "Abcdef", then the
backup fails,
however if the hostname is "ABCDEF" it passes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1100611
Description:
A change was made to
fix an incorrect value that was displayed
in the Job ID, Job
type, and status fields in NOM. NOM should
not show a jobId 0
value.
--------------------------------------------------------------------------------
Etrack
Incident = ET1124780
Description:
Some servants in the
NetBackup Service Layer (NBSL) were not
being evicted in case
of errors.
NBSL has a health check mechanism
that checks the health of
each manager. If any manager has a
problem like, an EMM call
failed or the nbproxy went down for
some reason, then that
manager was marked as failed and would
be evicted. For new
managers implemented in NetBackup 6.5 such
as disk, Media, Fat,
License, this was not done and the new
managers would not be
evicted when there was some problem with
DSM/FSM/proxy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1128031
Description:
Performing a
Shareddisk operation should reserve a LUN before a
format
operation. In the case of a UNIX reservation, it should
be
released before formatting as the reservation device depends
on the
storage stack.
--------------------------------------------------------------------------------
Etrack
Incident = ET1137782
Associated Primary Etrack = ET1131135
Titan
cases: 230-431-828
Description:
Unable to connect
to the NetBackup Service Layer Service on a
particular host
after selecting Media and Device Manager > Media.
--------------------------------------------------------------------------------
Etrack
Incident = ET1133931
Description:
A change was added to
address some deadlock issues encountered in NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1138854
Associated Primary Etrack = ET1135473
Titan
cases: 240-628-279
Description:
A CORBA
communication error (195) would occur during a
vault
V_QUERY_BYPOOL. This error would cause the vault session
to fail
with an error 332.
--------------------------------------------------------------------------------
Etrack
Incident = ET1131287
Description:
IOR files written by
the Job and Log managers were different than
those sent to the
NBProxy. This indicated that the proxy was not
reading the
manager's IOR.
--------------------------------------------------------------------------------
Etrack
Incident = ET1139765
Associated Primary Etrack = ET1116213
Titan
cases: 220-105-172
Description:
A change was made
that corrects a case where bpmedialist would
exit without
properly releasing its result set. In an environment
with
a large amount of media, this "result set leak"
produces
noticeable growth in nbemm memory consumption over
time.
--------------------------------------------------------------------------------
Etrack
Incident = ET1137270
Description:
When using SCSI3
Persistent Reservation (SPR), if the Array
command line
interface (CLI) was not installed on the host,
then the
"nbsharedisk release" commands would not release
the
reservation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1140241
Description:
Added VxFI
functionality to verify a reservation while offlining
the LUN
to ensure that the reservation was not changed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1139982
Description:
If one host (host A)
was holding the reservation and the other
host (host B) tried
to release it, when host A executed a
"nbshareddsik release"
command, it would return an error stating
that the reservation
was not released. However, if the command
was run a
second time, the reservation would be released.
--------------------------------------------------------------------------------
Etrack
Incident = ET1136304
Description:
Threads that were
allowed to be reused when an outbound CORBA
call was made would
cause a deadlock when calling emmlib.
--------------------------------------------------------------------------------
Etrack
Incident = ET1141863
Description:
A logic error in
bpduplicate was preventing it from sending an
exit status
acknowledgment to bpdm. bpdm would wait a few minutes
and
then would give up, causing it to print an error in the
logs
when there actually was no error. A false positive was
produced.
Additional Notes:
There is no actual error
and this issue happens only after the job
is already
successful.
--------------------------------------------------------------------------------
Etrack
Incident = ET1109608
Associated Primary Etrack = ET1052591
Titan
cases: 240-578-685
Description:
Upon an Oracle
Duplication to an alternative client, Recovery
Manager (RMAN)
failed to restore all of the data. The data was
being restored,
and each time a restore was run, a little more
data would be
restored. However RMAN passed an ORA-07445.
A change has been made that ensures an
ORACLE restore to
an alternate client passes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1141191
Description:
A change was made to
ensure that NBSL can connect to the SAN client.
--------------------------------------------------------------------------------
Etrack
Incident = ET1141195
Associated Primary Etrack = ET1117970
Titan
cases: 220-102-189
Description:
When vault tried
to suspend media that was given an application
cluster name
instead of the active node name, the operation failed.
--------------------------------------------------------------------------------
Etrack
Incident = ET1144319
Associated Primary Etrack = ET1142577
Titan
cases: 311721921
Description:
NetBackup 6.5 was
not using the NUMBER_DATA_BUFFERS_DISK entry.
--------------------------------------------------------------------------------
Etrack
Incident = ET1141844
Description:
A change has been
made to address deadlock issues in NBSL.
--------------------------------------------------------------------------------
Etrack
Incident = ET1139701
Description:
A parent job can
remain active more than 24 hours after both
children jobs
completed.
Workaround:
If a failed multistreamed job
fails and is manually restarted,
do not attempt to restart the
resulting job.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145202
Description:
When using the LUN
reserve command an issue with a corrupt DMP
cache resulted in
two paths for the DMP node (Disk_7) when there
should have been
only one path. When obtaining the UDID a
corrupt DMP
cache produced an invalid path that was used as the
active path
to issue the reservation instead of the correct
path.
--------------------------------------------------------------------------------
Etrack
Incident = ET1139621
Description:
Bpduplicate was not
setting the affinity ID when making a media
reservation request
for a spanned duplication.
--------------------------------------------------------------------------------
Etrack
Incident = ET1117736
Description:
Changes have been
made to correct a core file that was generated
because of a
login failure. This random failure was seen using
the
NetBackup-Java Administration Console and it did not affect
Windows
platforms.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146745
Associated Primary Etrack = ET1145215
Titan
cases: 220-118-313
Description:
The expiration
manager expires more than the expected number of images
if any
of the images have fragment(s) that are greater than or
equal
to 2GB.
1. After a
volume or disk pool gets a HWM (High Water Mark) event
and
after the expiring images have passed the try_to_keep date
(first pass
of expiration), the volume size should decrease to
the LWM (Low Water
Mark).
If
the volume size does not decrease to the LWM and if any of
the
volume's total_capacity or free_capacity is greater than or
equal to
2GB, then the expiration manager MAY not attempt to
expire any of the
other images even though they were marked as
"eligible_for_expiration".
This may cause
volumes to not go below the HWM or the LWM even though
there
are "eligible_for_expiration" images.
2. If
any of the eligible_to_expire image fragment sizes are
greater
than or equal to 2GB, then the expiration manager may
expire more than
the required images at a HWM event for a
volume in an attempt to get
the volume size below the LWM.
--------------------------------------------------------------------------------
Etrack
Incident = ET1130840
Description:
Consider a scenario
of a duplicate job of multiple images that
have a disk volume
in common. Allocation for that disk volume
was not held until
the job was done using that disk volume if
one of the images
spans from that disk volume to another. This
would make the job
deadlock against itself.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146673
Associated Primary Etrack = ET1143471
Titan
cases: 281-221-795
Description:
Changing a
machine's master server could leave invalid
references in the
database. The server must be removed from the
database
before it can be used with a different master server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145768
Description:
nbemm takes a long
time to shutdown when it is heavily loaded.
In a cluster
environment, the cluster is unable to offline
under such
circumstances.
nbemm waits until the Resource
Event Manager processes all requests
to update the disk
capacity. This can take a long time based on the
responsiveness
of Disk Service Manager.
Workaround:
To avoid this
issue, issue a hard kill.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145871
Associated Primary Etrack = ET1137937
Titan
cases: 220-108-064
Description:
Duplication would
fail on the second backup ID when duplicating from
an
application cluster storage unit.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145731
Description:
An exception caught
during disk activities may cause memory
corruption.
--------------------------------------------------------------------------------
Etrack
Incident = ET1140439
Description:
The Snapshot wizard
user interface did not have the capability
to clear the VM
cache.
--------------------------------------------------------------------------------
Etrack
Incident = ET1147391
Description:
bpmedia would clear
the IMPORTED and MEDIA_FULL bits when you
freeze, unfreeze,
suspend, or unsuspend media.
--------------------------------------------------------------------------------
Etrack
Incident = ET1146512
Description:
In High Availability
(HA) with VCS 5.0 (secure), the NetBackup
Administration
Console was showing the following error
message.
6006:Unable to connect server.
--------------------------------------------------------------------------------
Etrack
Incident = ET1149222
Description:
Database restores
would get core files from bptm if they were
canceled.
--------------------------------------------------------------------------------
Etrack
Incident = ET1149164
Description:
Attempting to format
multiple UDID's using the
"nbsharedisk format" command failed
with the following error.
"Generic error for
format failure at VM"
--------------------------------------------------------------------------------
Etrack
Incident = ET1150310
Description:
The automatically
scheduled bpdbm Q_IMAGE_DELETE image cleanup
query would
produce a core dimp in the
is_catalog_backup_configured()
function when the
/usr/openv/netbackup/db/class directory contained
a file or
folder that was not a valid policy folder.
--------------------------------------------------------------------------------
Etrack
Incident = ET1140798
Description:
An import or deport
using nbsharedisk of an EMC symmetrix LUN fails
on the SUSE 9
Linux platform. In addition, a TimeFinder clone
backup
fails. This issue occurs because the gethostbyname_r
funtionality
does not work if a host name with a short name is
present in
"/etc/hosts" file.
Workaround:
To resolve this issue, replace the following entry in the
file
"/etc/nsswitch.conf":
-hosts: files nis dns
With the
following entry:
hosts: nis dns
files
--------------------------------------------------------------------------------
Etrack
Incident = ET1150834
Description:
The media fetch
operation initiated from the NetBackup Administration
Console
was taking more than 20 seconds, which was the default
timeout
value for a connection timeout. This resulted in
media not appearing
in the console.
Workaround:
If you encounter this issue, increase the time-out value from
20
seconds to 40 seconds on the NetBackup Administration
Console.
--------------------------------------------------------------------------------
Etrack
Incident = ET1143453
Associated Primary Etrack = ET1136246
Titan
cases: 240-637-777
Description:
The Policy
Execution Manager (PEM) ignores all streams that follow
two
consecutive NEW_STREAM directives in the file list. A
changed
was made to the PEM to remove consecutive NEW_STREAM
directives from
the include file list prior to submitting the
job to the Job Manager.
This enables the job to run without
having to modify the include file
list. In addition, it
backs up all of the files specified in the
include file list.
Workaround:
To resolve this issue, remove any extra
NEW_STREAM directives from
the file list.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152707
Description:
Canceled SharedDisk
jobs would not always release the disk volume.
--------------------------------------------------------------------------------
Etrack
Incident = ET1154516
Associated Primary Etrack = ET1141889
Titan
cases: 240-624-463
Description:
Storage unit
group would not maintain the storage unit priority.
--------------------------------------------------------------------------------
Etrack
Incident = ET1153517
Description:
Hot catalog backups
would fail with a status 190 when using a remote
EMM server and
incremental hot catalog backups.
--------------------------------------------------------------------------------
Etrack
Incident = ET1133898
Description:
Certain files were
restoring incorrectly because they were truncating
because of
zero data. A change was made to insure the zero data
is
properly restored.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155366
Description:
Incremental
FlashBackups with mount points that have no changed files
or
folders could fail when the backup starts to process the next
mount
point or attempts to validate the image.
--------------------------------------------------------------------------------
Etrack
Incident = ET1155556
Associated Primary Etrack = ET1152563
Titan
cases: 281-229-451
Description:
Backups to Disk
Staging Storage Units (DSSU) in NetBackup 6.5 would not
work
properly when using a cluster configuration. For more
information
about this issue refer to the following TechNote on
the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/293873
--------------------------------------------------------------------------------
Etrack
Incident = ET1155361
Description:
In NetBackup 6.5 GA,
the mmcrawl process would consume more than 1.4GB
of
memory. This issue meant that mmcrawl could not be run on
a
Windows 32-bit system because this type of system is limited
to 2GB of
virtual space for processes and applications.
--------------------------------------------------------------------------------
Etrack
Incident = ET1151172
Description:
A raw SNC Oracle
backup failed with an fopen () error. The owner and
group
ID of the primary resource, after the backup/snapshot, would
get
reverted back to superuser. Similarly, the alternate
resource that
resulted out of the snapshot did not have the
similar owner and group
ID as that of the primary one.
--------------------------------------------------------------------------------
Etrack
Incident = ET1152716
Description:
bpdm would not
respond to terminate signals or terminate
events. This
kept the cluster software from stopping bpdm
during long deletes. In
addition, nbdelete on the master
server could not remotely interrupt a
bpdm
process.
A change was made to address both of
these issues.
--------------------------------------------------------------------------------
Etrack
Incident = ET1153439
Description:
Phase 1 import fails.
Import aborts (bpdm core dump).
A phase 1
import would fail because of an incorrect header file that
was
not null-terminated being read. bpdm would core dump and cause
the
remaining images to not be imported.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159304
Description:
The NetBackup-Java
Administration Console displayed the wrong number
of media
after a refresh operation.
--------------------------------------------------------------------------------
Etrack
Incident = ET1145768
Description:
An issue exists in
NetBackup where you are unable to offline the
NetBackup
resources with a VCS cluster because nbemm could not
be
terminated.
Workaround:
To resolve
this issue, kill the nbemm process.
--------------------------------------------------------------------------------
Etrack
Incident = ET1141469
Description:
VMWare-related
changes were added in the NetBackup Service Layer
(NBSL) to
improve performance.
--------------------------------------------------------------------------------
Etrack
Incident = ET1161183
Associated Primary Etrack = ET1137130
Titan
cases: 290-857-049
Description:
There is a
problem with the NetBackup upgrade process when upgrading
(from
NetBackup 5.x to NetBackup 6.5) in a NetBackup
cluster
environment that results in the EMM database being
created in
/usr/openv, rather than on the shared
disk.
Workaround:
To determine if this issue
affects you, refer to the following TechNote
on the Symantec
Support Web
site.
http://entsupport.symantec.com/docs/293034
--------------------------------------------------------------------------------
Etrack
Incident = ET1160463
Description:
The -L option for the
bpverify command creates an empty log file with
no information.
Normally it creates a progress log file in the path
that is
supplied.
Workaround:
If the full path is supplied
rather than just a filename, it should
create the file and
populate it where you direct.
--------------------------------------------------------------------------------
Etrack
Incident = ET1158609
Description:
The NetBackup Policy
Execution Manager (NBPEM) would crash if a
job was restarted
whose schedule had been deleted from the policy.
--------------------------------------------------------------------------------
Etrack
Incident = ET1159821
Description:
A change was made to
resolve an issue with volume cleanup that caused
bptm to crash
under certain circumstances.
--------------------------------------------------------------------------------
Etrack
Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes
it for
some reason) and the user tries to start ltid, ltid
would fail to
initialize because the drive path was
invalid. Instead ltid will now
DOWN the drive/path and
continue its initialization.
--------------------------------------------------------------------------------
Etrack
Incident = ET1163509
Titan cases: 281-245-969
Description:
If a user "loses" a drive path (for instance, the OS deletes
it for
some reason) and the user tries to start ltid, ltid
would fail to
initialize because the drive path was
invalid. Instead ltid will now
DOWN the drive/path and
continue its initialization.
--------------------------------------------------------------------------------
Etrack
Incident = ET1149056
Description:
Processes would hang
when an interrupt occurred during some socket
writes.
--------------------------------------------------------------------------------
Etrack
Incident = ET1163626
Associated Primary Etrack = ET1162799
Titan
cases: 281-241-360
Description:
Attempting to
restore a Basic DSU backup from a different media
server would
fail.
--------------------------------------------------------------------------------
Etrack
Incident = ET1162837
Description:
Changes were made to
address an issue that caused nbstserv to core
dump while
processing images.
--------------------------------------------------------------------------------
Etrack
Incident = ET1162890
Description:
Restore for legacy
Exchange would fail because the SNAP_TIME
parameter was
non-zero in the image header. The restore failed
because
nbwin was reading the image as being a snapshot image. If
the
image was a snapshot image (SNAP_TIME was non-zero), nbwin
would not
supply a valid TEMP_DIR parameter to tar32.
--------------------------------------------------------------------------------
Etrack
Incident = ET1163390
Description:
Bpdm and bptm would
not seek when performing a Windows FlashBackup,
single-file
restore. The restore would hang.
--------------------------------------------------------------------------------
Etrack
Incident = ET1167359
Description:
The ability to seek
to a new image location was not allowed for
FlashBackup.
--------------------------------------------------------------------------------
Etrack
Incident = ET1169734
Description:
A change was added to
correct a potential EMM core dump issue that
would occur during
a createMedia() operation.
--------------------------------------------------------------------------------
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