When using the Exchange Granular Restore option, backups complete with status code 1 (Partial Success). The message "ERR - Unable to initialize nbfsd" occurs in the Activity Monitor Job Details.
Exact Error Message
the requested operation was partially successful(1)
Details:
Overview:
When using the Exchange Granular
Restore option, backups complete with status code 1 (Partial Success). The
message "ERR - Unable to initialize nbfsd" occurs in the Activity Monitor Job
Details.
Master Server Log Files:
Activity Monitor
(Detailed Status)
11/12/2008 13:01:35 - Error
bpbrm(pid=6388) from client exchange: ERR - Unable to initialize
nbfsd.
11/12/2008
13:01:36 - begin writing
11/12/2008
13:01:50 - Error bpbrm(pid=6388) from client exchange: ERR - Error encountered
while attempting to get additional files for Microsoft Information
Store:\
11/12/2008 13:01:52 - Error
bpbrm(pid=6388) from client exchange: ERR - Exchange granular restore from this
image may not work.
11/12/2008
13:01:53 - Error bpbrm(pid=6388) from client exchange: ERR - Error encountered
while attempting to get additional files for Microsoft Information
Store:\
11/12/2008 13:01:56 - Error
bpbrm(pid=6388) from client exchange: ERR - Exchange granular restore from this
image may not work.
Resolution
This issue only
occurs on Windows Media servers. The error is caused by a conflict with
the "Server for NFS" service on the Windows media server housing the Disk
Storage Unit. Stop the "Server for NFS" service to allow backups to
complete:
> net stop nfssvc
This service can be disabled or
switched to manual to prevent the service from restarting after a
reboot. Its necessary to manually start the "Portmap" service if the
"Server for NFS" service is not enabled, as per Chapter 2 of the "6.5.3
Documentation Updates":
> net start portmap
Supplemental Material:| System: Ref.# | Description |
| Error Code: 1 | The requested operation was partially successful |
Products Applied:
NetBackup Enterprise Server 6.5.3
Subjects:
NetBackup Enterprise Server
Application: Informational, Usability
Languages:
English (US)
Operating Systems:
Windows Server 2003Enterprise (x64), Enterprise Server, R2, Standard Server, Standard Server(x64)
Windows Server 2008
Enterprise (x64-64bit), Enterprise (x86-32bit), Standard (x64-64bit), Standard (x86-32bit)
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