Best practices for Backup Exec 12.5 Agent for Enterprise Vault

Best practices include tips and recommendations to help you use Backup Exec 12.5 Agent for Enterprise Vault (EV Agent) effectively. For more information about the EV Agent, see the Backup Exec for Windows Servers Administrator’s Guide.

The following best practices help you use the EV Agent effectively:

• Use the Enterprise Vault service account or an account with rights to access the restore selections as the default logon account. Otherwise, you may have to enter credentials for each Enterprise Vault resource that you restore.

• Avoid backing up Enterprise Vault folders and databases using SQL and NTFS agents. SQL and NTFS agents can interfere with EV Agent backup jobs and may affect the EV Agent's ability to restore the data.

  Note:
  Normally you cannot select Enterprise Vault entries like NTFS folders and SQL databases for backup. However, you can select Microsoft's Common Internet File System (CIFS) folders on network-attached storage devices where these entities may reside.

• Check that the Enterprise Vault services remain in Read-only mode after you run a backup job or a restore job. If the services remain in Read-only mode, remove the registry flags and restart the services. Symantec recommends this action for failed jobs.

• Restore the Directory database in a separate job when you restore an Enterprise Vault installation. After you restore the Directory database, you can restore other Enterprise Vault components and partitions.

• Run the Enterprise Vault recovery tools after you restore Enterprise Vault. The recovery tools synchronize Enterprise Vault with the newly restored databases.

• Ensure that the appropriate Enterprise Vault product scripts (SQL scripts) run after a redirected restore job completes, but before the redirected restore job is scheduled again.

• Create separate backup jobs for NDMP backups of Enterprise Vault data. You may see a performance improvement when you use the Symantec Backup Exec NDMP Option.