Document ID: 308914
http://support.veritas.com/docs/308914
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http://support.veritas.com/docs/308914
E-Mail this document to a colleague
How to remove old tape drivers from Windows that are no longer needed or in use.
Details:
Open a command prompt in when logged in as administrator.
Open path to C:\Windows\System32
Type "SET DEVMGR_SHOW_NONPRESENT_DEVICES=1" at command prompt without quotes.
Press enter to run the command.
Then type in devmgmt.msc at the command prompt to open Device Manager.
Note: Device Manager must be opened by the command prompt.
Once in Device Manager, go to the View menu and choose Show Hidden Devices, which will show all the device drivers including the drivers that are not currently installed and running on the computer.
Drivers that are no longer loaded will show as grayed out and can be uninstalled.
(See image below)
NOTE: Caution on removing any drivers that are still required by the system, this may result in the system to become unstable and not boot.
Open path to C:\Windows\System32
Type "SET DEVMGR_SHOW_NONPRESENT_DEVICES=1" at command prompt without quotes.
Press enter to run the command.
Then type in devmgmt.msc at the command prompt to open Device Manager.
Note: Device Manager must be opened by the command prompt.
Once in Device Manager, go to the View menu and choose Show Hidden Devices, which will show all the device drivers including the drivers that are not currently installed and running on the computer.
Drivers that are no longer loaded will show as grayed out and can be uninstalled.
(See image below)
NOTE: Caution on removing any drivers that are still required by the system, this may result in the system to become unstable and not boot.
Products Applied:
Backup Exec for Windows Servers 10d (10.1), 10d (10.1) 5629, 10d (10.1) 5629 SP1, 10d (10.1) 5629 SP2, 10d (10.1) 5629 SP3, 11d (11.0), 11d (11.0) 6235, 11d (11.0) 6235 SP3, 11d (11.0) 7170, 11d (11.0) 7170 SP1, 11d (11.0) 7170 SP2, 11d (11.0) 7170 SP3, 12.0, 12.0 SP1, 12.5
Backup Exec for Windows Servers 10d (10.1), 10d (10.1) 5629, 10d (10.1) 5629 SP1, 10d (10.1) 5629 SP2, 10d (10.1) 5629 SP3, 11d (11.0), 11d (11.0) 6235, 11d (11.0) 6235 SP3, 11d (11.0) 7170, 11d (11.0) 7170 SP1, 11d (11.0) 7170 SP2, 11d (11.0) 7170 SP3, 12.0, 12.0 SP1, 12.5
Last Updated: December 02 2009 07:32 PM GMT
Expires on: 365 days from publish date
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Expires on: 365 days from publish date
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Subjects:
Backup Exec for Windows Servers
Application: Troubleshooting
Application Basics: Troubleshoot
Device Management: Adding Or Removing Hardware, Configure, Troubleshoot
Windows Server 2003
Information Development: Troubleshooting
Windows Server 2008
Information Development: Troubleshooting
Backup Exec for Windows Servers
Application: Troubleshooting
Application Basics: Troubleshoot
Device Management: Adding Or Removing Hardware, Configure, Troubleshoot
Windows Server 2003
Information Development: Troubleshooting
Windows Server 2008
Information Development: Troubleshooting
Languages:
English (US)
English (US)
Operating Systems:
Windows Server 2003
Windows Server 2003
Enterprise (x64), Enterprise SP2, Enterprise Server, Enterprise ServerSP1, R2, Standard Server, Standard Server SP1, Standard Server SP1 (x64), Standard Server SP2, Standard Server SP2 (x64), Standard Server(x64)
Windows Server 2008
Enterprise (x64-64bit), Enterprise (x86-32bit), Standard (x64-64bit), Standard (x86-32bit)
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20330 Stevens Creek Blvd. Cupertino, CA 95014
World Wide Web: http://www.symantec.com,
Tech Support Web: http://entsupport.symantec.com,
E-Mail Support: http://seer.entsupport.symantec.com/email_forms,
FTP: ftp://ftp.entsupport.symantec.com or http://ftp.entsupport.symantec.com
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