Document ID: 308646
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Backup of DB2 database fails with the error "An error was encountered while attempting to browse the contents of DB2 Instance "Instance Name"."
Exact Error Message
An error was encountered while attempting to browse the contents of DB2 Instance "InstanceName".Backup Exec encountered an error while trying to load DB2 application dynamic link libraries or importing their symbols.The version of the DB2 database may not be supported by this version of Backup Exec.

Details:
In Backup Exec 12 or earlier versions, backup of an unsupported version of DB2 instance may fail with the above mentioned error message.

The error may not be reported until the changes suggested in the document below are made to the registry on DB2 Server to workaround another known issue with Agent for DB2 on Windows Servers. Refer the link below for more details

 http://support.veritas.com/docs/292767


Resolution:

To resolve the issue refer to the Software Compatibility List for the corresponding Backup Exec version and ensure that the version of DB2 is supported.

Products Applied:
 Backup Exec for Windows Servers 11d (11.0), 12.0, 12.5
Last Updated: October 09 2008 05:08 AM GMT
Expires on: 10-06-2009
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Subjects:
 Backup Exec for Windows Servers
   Remote Agent For Windows Servers: Configure, Troubleshoot

Languages:
 English (US), French, German

Operating Systems:
Windows 2000

Advanced Server, Server

Windows Server 2003

Enterprise Server, Standard Server