Document ID: 303436
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"0xe000821e - library error - incompatible storage media detected in the robotic library." occurs when attempting to backup to tape media
Exact Error Message
0xe000821e - library error - incompatible storage media detected in the robotic library

Details:

Workaround:

1. On the Devices tab within the Backup Exec Console, select the Drive Properties and go to the Media types tab.
2. Uncheck the Read/Write options of all the media types that are not being used.
3. Select the type of tape media suggested for the tape device.
4. If the library has a barcode reader then, go to Tools/Options, Barcode rules, and delete everything and create new barcode rules.



Supplemental Material:

System: Ref.#Description
UMI: V-79-57344-33310 Library error - incompatible storage media detected in robotic library

Products Applied:
 Backup Exec for Windows Servers 11d (11.0), 11d (11.0) 7170, 12.0
Last Updated: August 20 2008 05:56 PM GMT
Expires on: 08-20-2009
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Subjects:
 Backup Exec for Windows Servers
   Device Management: Troubleshoot
   Publishing Status: Kcs

Languages:
 English (US)

Operating Systems:
Windows Server 2003

Standard Server SP2