Backup Exec detects libraries with multiple tape drives properly, but some of the jobs initiated fail to run
Details:
Backup Exec
detects libraries with multiple tape drives properly, but when multiple jobs
start at the same time, the first and second jobs may start normally while the
rest are in either in "Queued" State or "Ready; no idle devices available"
state, even though additional tape drives are available.
Solution:
1. Go into
the Windows Device Manager.
2. Check the
Medium Changer drivers. If the Medium Changer OEM Drivers are listed,
change to the Unknown Medium Changer driver.
3. Shut the
server all the way down, power cycle the library until it as at an online, ready
state, then boot the server.
Products Applied:
Backup Exec for Windows Servers 11d (11.0) 7170, 12.0
Subjects:
Backup Exec for Windows Servers
Publishing Status: Kcs
Languages:
English (US)
Operating Systems:
Windows Server 2003DataCenter, DataCenter (IA64), DataCenter (x64), DataCenter SP1, DataCenter SP1(IA64), DataCenter SP1(x64), DataCenter SP2, Datacenter SP2(x64), Enterprise (IA64), Enterprise (x64), Enterprise SP1(IA64), Enterprise SP1(x64), Enterprise SP2, Enterprise SP2(x64), Enterprise Server, Enterprise ServerSP1, R2, Standard Server, Standard Server SP1, Standard Server SP1 (x64), Standard Server SP2, Standard Server SP2 (x64), Standard Server(x64), Storage Server, Storage Server SP1, Storage Server SP2, Web Server, Web Server SP1, Web Server SP2
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