Restore of Bare Metal Restore (BMR) Windows clients will fail with error message "Failed to install network driver - check WINBOM".
Exact Error Message
"Failed to install network driver - check WINBOM"
Details:
This error will occur if the RIS driver for the Broadcom
NetXtreme II chip set is missing, is sufficiently back level,
or fails
to load during the WinPE initialization. The special RIS driver is part of the
BMR Boot Server starting with the 6.5.1 release and does not have to be
added to the Fast Restore CD.
As a verification of this, check the Fast
Restore Shared Resource Tree (SRT) and look for the
files:
$SRT_PATH\$SRT_NAME\i386\inf\b06nd.inf
$SRT_PATH\$SRT_NAME\i386\system32\drivers\b06nd51x.sys
The
installed version of these drivers on the BMR Boot Server 6.5.1 and 6.5.2 should
show to be "driverver =
04/27/2007,3.4.1.0"
For the BMR Boot Server at the 6.5.3
6.5.4 release, this should show "driverver
= 04/20/2008,4.4.0.0".
Later versions of these
driver files exist on the Broadcom website. Check the SRT file system and verify
the release level of the two files. Updating the SRT with the latest driver
version will not have a negative effect on the SRT or the restore
process. Go to the Broadcom Web site and download the latest version of
the two driver files. Ensure you select the RIS driver for Windows 2003.
Replace the existing two files in the locations noted above
For the HP
Gigabit network adapters that use the Broadcom NetXtreme II chip set, such as
the NC373i adapter, additional inf files are being created as part
of the Fast Restore SRT file system when a Prepare To Restore
operation is executed.. These files contain the same Device ID information
as the 'b06nd.inf' file, but point to conflicting driver files. As
such, the proper driver fails to be loaded causing the
"check WINBOM" error at boot
time.
To fix this problem, the conflicting
inf files must be removed from the SRT prior to the creation of
the ISO images. The files that require removal
are:
$SRT_PATH\$SRT_NAME\i386\inf\oemb*.inf
$SRT_PATH\$SRT_NAME\i386\inf\bxnd.inf
The
following driver files should to be removed as
well:
$SRT_PATH\$SRT_NAME\i386\system32\drivers\bxnd52x.sys
$SRT_PATH\$SRT_NAME\i386\system32\drivers\bxvbdx.sys
These
are the virtual bus drivers that are used in a standard Windows environment but
are incompatible with the WinPE environment and are not used by BMR during the
restore process.
Once the conflicting files have been removed, create a
new ISO image specifying the updated SRT as the source and retry the restore
operation.
Related Documents:314589: NB_6.5.3.winnt.IA64_314589.exe Release Update NB_6.5.3.winnt.IA64.exe provides fixes to the Veritas NetBackup (tm) Enterprise Server / Server 6.5 on IA-64 Windows XP/2003 Clients and Servers http://support.veritas.com/docs/314589314593: NB_BBS_6.5.3_314593.tar Release Update NB_BBS_6.5.3.tar provides updates and fixes for Veritas NetBackup (tm) Enterprise Server / Server 6.5 Bare Metal Restore Boot Server on UNIX platforms. http://support.veritas.com/docs/314593314594: NB_BMR_6.5.3_314594.tar Release Update NB_BMR_6.5.3.tar provides updates and fixes for Veritas NetBackup (tm) Enterprise Server / Server 6.5 Bare Metal Restore Server on UNIX platforms. http://support.veritas.com/docs/314594314616: NBLU_6.5.3.WINia64_314616.zip Release Update NBLU_6.5.3.WINia64.zip provides updates and fixes for Veritas NetBackup (tm) Server / Enterprise Server 6.5 via Live Update. These packages contain all server, client, and option packages for Windows IA-64 platforms. http://support.veritas.com/docs/314616314590: NB_6.5.3.winnt.x64_314590.exe Release Update NB_6.5.3.winnt.x64.exe provides fixes to the Veritas NetBackup (tm) Enterprise Server / Server 6.5 on x64 Windows XP/2003/2008 server and clients. It also contains fixes for NetBackup Add-on products and Database Agents. http://support.veritas.com/docs/314590314591: NB_6.5.3.winnt.x86_314591.exe Release Update NB_6.5.3.winnt.x86.exe provides fixes to the Veritas NetBackup (tm) Enterprise Server / Server 6.5 on 32-bit Windows 2000/2003/2008/XP Professional server and clients. It also contains fixes for NetBackup Add-on products and Database Agents. http://support.veritas.com/docs/314591
Products Applied:
NetBackup Enterprise Server 6.5.1, 6.5.2, 6.5.3, 6.5.3 .1, 6.5.4
NetBackup with the BMR option 6.5.1, 6.5.2, 6.5.3, 6.5.3 .1, 6.5.4 BETA
Subjects:
NetBackup Enterprise Server
Application: Client Support, Restore
Nbu Add-Ons And Options: Bare Metal Restore
Options: Bare Metal Restore
NetBackup with the BMR option
Application Configuration: Client, Media, Restore
Windows 2000
Information Development: Recovering
Windows Server 2003
Information Development: Recovering
Windows XP
Information Development: Recovering
Languages:
English (US)
Operating Systems:
Windows 2000Advanced Server, Professional
Windows XP
Pro 5.1
Windows Server 2003
Enterprise Server
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