Document ID: 302167
http://support.veritas.com/docs/302167 E-Mail Colleague IconE-Mail this document to a colleague

Restore of Mailbox Database to Recovery Storage Group of exchange 2007 server fails with an error "A failure occurred querying writer status"
Exact Error Message
V-79-57344-65249 - A failure occurred writing an object.

Error writing file data.

Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: 0x800423f3, State: 0014.

V-79-57344-65233 - A failure occurred querying the Writer status.

Details:
Redirected restore of Exchange 2007 mailbox database to a Recovery Storage Group (RSG) fails with the above error.

Application log on the Exchange server reports following error messages (Fig1 and Fig2):
Fig1
 
Fig2
 

Resolution:

While creating a RSG in Exchange 2007 following parameters need to be specified:
Transaction log file folder
System folder and Checkpoint file folder
Database folders and file name.

As indicated in the events above this error will come up if the location specified for "Transaction log file folder" and "System folder and Checkpoint file folder" is different. To resolve the problem remove the existing RSG and recreate it. While recreating the RSG make sure to specify same folder for "Transaction log file folder" and "System folder and Checkpoint file folder".
Note: In Exchange 2007 one can create RSG either using Exchange Management Console or using Exchange Management Shell. If Exchange 2007 SP1 is not installed then option to change the default path won't be available while creating RSG using Exchange management console.
Refer to the document in the related documents section for information on how to create a RSG using Exchange Management Shell.


Supplemental Material:

System: Ref.#Description
UMI: V-79-57344-65233 A failure occurred querying the Writer status.
UMI: V-79-57344-65249 A failure occurred writing an object.

Products Applied:
 Backup Exec for Windows Servers 11d (11.0), 11d (11.0) 7170, 12.0, 12.5
 Backup Exec for Windows Servers Agent for Microsoft Exchange Server 11d(11.0) 7170 SP2
Last Updated: April 08 2009 09:24 AM GMT
Expires on: 04-08-2010
Subscribe Via E-Mail IconSubscribe to receive critical updates about this document

Subjects:
 Backup Exec for Windows Servers
   Agent For Exchange: Backup-Restore, Troubleshoot
Backup Exec for Windows Servers Agent for Microsoft Exchange Server
   Application Basics: Backup-Restore, Troubleshoot
   Publishing Status: Kcs

Languages:
 English (US)

Operating Systems:
Windows Server 2003

R2