Document ID: 297620
http://support.veritas.com/docs/297620
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http://support.veritas.com/docs/297620
E-Mail this document to a colleague
Symantec Backup Exec 11d (11.0) for Windows Servers revision 7170 - Hotfix 38 (32 Bit and x64 Bit) - Install Notes
Details:
To which
versions of Backup Exec can this hotfix be applied?
This hotfix can
only be applied to the following versions of Backup Exec:
Backup Exec 11d
for Windows Servers revision 7170 with Service Pack 2.
How to
obtain the patch:
For 32bit Media
Servers: http://support.veritas.com/docs/300662
For 64bit Media
Servers: http://support.veritas.com/docs/300679
What
issues does this hotfix resolve?
Allows
Differential or Incremental Backups of Exchange or SQL to fail as they should if
a Backup Exec System Recovery Full VSS (Volume Shadow Copy) Backup is performed
first.
Which
files does this hotfix replace?
After
installing this hotfix, the version of the installed files will change as
indicated in the table below. File versions are as indicated for the Media
Server and Remote Agent versions. Blank fields indicate files not applicable for
that version.
Backup Exec
Media servers:
Under
"C:\Program Files\Symantec\Backup Exec\" (By default)
| File Name | 32-bit Media Server | x64-bit Media Server | RAWS32 | RAWSIA64 | RAWSx64 | SAP R3 (32-bit) | SAP R3 (x64-bit) |
|---|---|---|---|---|---|---|---|
| bedssql2.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| bedsxese.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| beerrors_DE.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| beerrors_EN.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| beerrors_ES.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| beerrors_FR.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| beerrors_IT.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| beerrors_JP.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| beerrors_KO.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| beerrors_ZH.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| bengine.exe | 11.0.7170.38 | 11.0.7170.38 | -- | -- | -- | -- | -- |
| engine_DE.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| engine_EN.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| engine_ES.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| engine_FR.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| engine_IT.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| engine_JP.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| engine_KO.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
| engine_ZH.dll | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 | -- | 11.0.7170.38 | 11.0.7170.38 | 11.0.7170.38 |
Special
Installation Instructions
This section
contains additional installation instructions for installing this
hotfix.
Remote
Agent for Windows Servers (RAWS)
After
installing this Hotfix to the Backup Exec 11d media server perform one of the
following to update any machines with the Remote Agent:
1. After
installing this hotfix to the media server, push install the Remote Agent from
the Tools | Install Remote Agents menu option in Backup Exec
-or-
2. Copy the
installation files to the remote machine from the path C:\Program
Files\Symantec\Backup Exec\Agents\RAWS then from a command prompt on the remote
machine change directories to the path the files were copied to and run
setupaa.cmd
Microsoft
Cluster:
This hotfix
must be installed on all nodes of the cluster. After installing this hotfix on
the primary node, use the cluster administrator to move the BEWS group to the
fail over node, and run the installation again for each node of the
cluster.
SAN
Storage Option (SSO):
Before
installing this hotfix on a Backup Exec 11d media server that is using the SSO
option first make sure that there are no backup or restore operations running on
any of the media servers in the SAN. Apply the hotfix to the primary SAN SSO
server first then to all of the secondary servers.
Central
Administration Servers:
Before
installing this hotfix on a Backup Exec 11d Central Administration Server (CAS),
communication must be disabled between the CAS and all Managed Media Servers
(MMS):
1. Open the
Backup Exec User Interface.
2. Click Media
Servers.
3. Right-click
on each MMS and clear the Communication Enabled check box.
After the
hotfix is installed, enable communication between the CAS and all MMS:
1. Open the
Backup Exec User Interface
2. Click Media
Servers
3. Right-click
on each MMS and select the Communication Enabled check box
Agent for
R/3 for Oracle (both 32bit and x64bit):
After
installing this hotfix to the Backup Exec 11d media server, reinstall the
"Remote Agent for Windows Servers" to all SAP R/3 computers being protected by
Backup Exec. To reinstall the Remote Agent, type the following from the SAP R/3
server:
msiexec.exe /p
"<path>\SAPR3.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1:
<path> = path to the \Backup Exec\NT\Agents\R3 directory on the Backup
Exec media server
Note 2: This
hotfix can only patch previous installations of the Backup Exec Agent for R/3
for Oracle (it does not patch the original installation source files for the
Agent for R/3 for Oracle). This hotfix places a "patch" file (SAPR3.msp) in the
\Backup Exec\NT\Agents\R3 directory on the media server. If installing the
Backup Exec Agent for R/3 for Oracle to additional SAP R/3 computers in the
future, run the command above after the initial agent installation to install
the patch.
LiveUpdate
Installation Procedure:
To install this
hotfix on a media server using LiveUpdate, within the Backup Exec console go to
'Tools > LiveUpdate'. By default LiveUpdate will be launched in
Express mode and after clicking next any available patches will be
installed.
In order to see
the hotfix(s) that are available first and then choose which to install, it is
necessary to change the mode from Express to Interactive. To do this, go to
'Options > Configure' on the initial LiveUpdate screen and change the install
mode. The Interactive mode will also allow more details to be seen about each
available update before it is installed.
Uninstalling
this hotfix
This Hotfix may
be uninstalled through the Add or Remove Programs Control Panel.
Related Documents:
http://support.veritas.com/docs/300662
http://support.veritas.com/docs/300676
http://support.veritas.com/docs/300679
http://support.veritas.com/docs/300662
http://support.veritas.com/docs/300676
http://support.veritas.com/docs/300679
Supplemental Material:
| System: Ref.# | Description |
| ETrack: 1192653 | BE + BESR interoperability - log truncation on SQL servers with MSDE writer |
| ETrack: 1192649 | BE + BESR interoperability - track last Exchange log backed up by BEWS per storage group |
Products Applied:
Backup Exec for Windows Servers 11d (11.0), 11d (11.0) 7170 SP2, 12.0 (Fixed)
Backup Exec for Windows Servers 11d (11.0), 11d (11.0) 7170 SP2, 12.0 (Fixed)
Last Updated: March 03 2008 03:27 PM GMT
Expires on: 02-27-2009
Subscribe to receive critical updates about this document
Expires on: 02-27-2009
Subscribe to receive critical updates about this document
Subjects:
Backup Exec for Windows Servers
Agent For Exchange: Backup-Restore, Install, Troubleshoot
Agent For Sql: Backup-Restore, Install, Troubleshoot
Application: Troubleshooting
Backup Exec for Windows Servers
Agent For Exchange: Backup-Restore, Install, Troubleshoot
Agent For Sql: Backup-Restore, Install, Troubleshoot
Application: Troubleshooting
Languages:
Danish, Russian, English (US), French, German, Spanish, Italian, Japanese, Chinese, Korean
Danish, Russian, English (US), French, German, Spanish, Italian, Japanese, Chinese, Korean
Operating Systems:
Windows 2000
Windows 2000
Advanced Server SP4, Server SP4
Windows Server 2003
Enterprise SP2, Enterprise SP2(x64), Standard Server SP2, Standard Server SP2 (x64)
Windows Small Business Server 2003
Premium Edition R2, Standard Edition R2
Symantec World Headquarters:
20330 Stevens Creek Blvd. Cupertino, CA 95014
World Wide Web: http://www.symantec.com,
Tech Support Web: http://entsupport.symantec.com,
E-Mail Support: http://seer.entsupport.symantec.com/email_forms,
FTP: ftp://ftp.entsupport.symantec.com or http://ftp.entsupport.symantec.com
20330 Stevens Creek Blvd. Cupertino, CA 95014
World Wide Web: http://www.symantec.com,
Tech Support Web: http://entsupport.symantec.com,
E-Mail Support: http://seer.entsupport.symantec.com/email_forms,
FTP: ftp://ftp.entsupport.symantec.com or http://ftp.entsupport.symantec.com
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