Document ID: 296581
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How To Remove Offline Vault From a Client Machine
Details:
Overview
This document details how to disable Offline Vault for an entire organization or a single user and once disabled how to remove the Offline Vault components from the client machine.

Disabling Offline Vault
System Wide
Enterprise Vault 5
1. Add Ovenabled = 0 to the Desktopsettings.txt file
2. Re-synchronizing all Mailboxes through the Archiving task.
Enterprise Vault 6 and later
1. Set "Offline archives enable state" to none.
2. To modify this setting open the Vault Administration Console browse to the mailbox policies folder.
3. Highlight the applicable Mailbox policy, right-click and select properties.
4. On the property pages for the mailbox policy click on the Advanced tab then the drop down button next to the List settings from field. From the list select Offline Vault.
5. Once this setting has been changed all mailboxes this policy is applied to will need to be re-synchronized.
Client Specific
Offline Vault can be disabled for each individual client by adding the following registry key on each machine that you wish to disable.
HKEY_CURRENT_USER\software\kvs\enterprise vault\client\Ovenabled - dword value set to 0.

Removing Offline Vault Components from the Client Machine
There are two main components that need to be removed from the client. Firstly all the files that the Offline Vault is comprised of and secondly the IPM.Enterprisevault.offlinevault hidden message.
Removing the Files - If Offline Vault is enabled.
1. To remove the files that offline vault is comprised of open outlook on the client machine.
2. Hold down ctrl-shift and right click on one of the Enterprise Vault icons on the Outlook toolbar.
3. On the Enterprise Vault Diagnostics box that appears click on the reset button in the Offline Vault Section.
4. A warning message will be displayed "This will delete the entire contents of your offline Vault. Are you sure you want to continue." click Yes.
5. Another message will be displayed "Your changes will take effect when you next start Outlook" click OK.
6. Close and restart Outlook.
7. To check if this step was successful open the Offline vault working directory and ensure it is empty. The Default location is:  Documents and settings\users name\Local Settings\Application Data\KVS\Enterprise Vault\Folder name will be a uniquely generated guid.
Removing the Files - If Offline Vault is disabled.
1. Open the Offline Vault working directory and delete the files from this directory. The Default location is:  Documents and settings\users name\Local Settings\Application Data\KVS\Enterprise Vault\Folder name will be a uniquely generated guid.

Removing the Hidden Message
Enterprise Vault 5 and 6
There are a number of tools that allow access to the associated contents table and therefore the ability to view and delete hidden messages. For the purpose of this article I will describe how to use Microsoft's MFCMAPI tool to accomplish this task. This tool is freely available from the Microsoft download center.
Click on the link below to download the Mfcmapi tool.    http://www.microsoft.com/downloads/details.aspx?FamilyID=55fdffd7-1878-4637-9808-1e21abb3ae37&displaylang=en
This tool can be used from any machine as long as the user logged into that machine has permissions to, and an outlook profile for, the mailbox you wish to access.
1. Start the tool by double-clicking on the mfcmapi.exe file.
2. From the tool bar select session and Logon and Display stores.
3. Choose the profile for the mailbox you wish to access.
4. In the Display Name column find the entry Mailbox- User's Name highlight and double-click this entry.
5. In the left-hand pane expand Root Container then expand Top of information store and highlight the Inbox.
6. From the toolbar select actions "open associated contents table" a list of all hidden messages will be listed.
7. Scroll to the right and find the  Message Class column. Expand this column if needed.
8. Now look for the IPM.Enterprisevault.offlinevault entry. Right-click on this entry and select delete item.
9. Close Mfcmapi.
Enterprise Vault 7
Delete the IPM.EnterpriseVault.Filter.OfflineVault hidden message by following the steps in the Related Documents article 287572.
Enterprise Vault 7.0 SP1 and higher
1. On the computer where Offline Vault needs to be removed, create a DWORD registry value called RemoveOfflineVault in the following location:
    HKEY_CURRENT_USER
     \Software
      \KVS
       \Enterprise Vault
        \Client
2. Give RemoveOfflineVault
3. Value of 1.
4. Restart Outlook.
Remove the RemoveOfflineVault registry value when it is no longer needed. It is not possible to enable Offline Vault if this registry value exists.
It is important to note that when using Outlook Cache mode the changes that are made do not immediately synchronize to the "Cached Version" of Outlook on the local machine. It may take some time for this synchronization to occur and until it has the Outlook Client will continue to behave as though Offline Vault is enabled.

Products Applied:
 Enterprise Vault for Microsoft Exchange 2007 7.5, 2007 7.5 SP1, 2007 7.5 SP2, 5.0 SP7, 6.0 SP1, 6.0 SP2, 6.0 SP3, 6.0 SP4, 6.0 SP5, 7.0, 7.0 SP1, 7.0 SP2, 7.0 SP3
Last Updated: May 08 2008 08:48 PM GMT
Expires on: 05-08-2009
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Subjects:
 Enterprise Vault for Microsoft Exchange
   Offline Vault: Documentation, Other

Languages:
 English (US)

Operating Systems:
Windows Server 2003

Enterprise Server