Error "connection to target system has been lost" occurs when backing up to a tape library

Document ID: 295757
http://support.veritas.com/docs/295757

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Details:

This issue can occur because of mis-configured tape hardware or Remote Agent Priority Settings. Confirm the Preferred Configuration for the tape drive is correct by clicking on the default button, that none of the modes are selected unless the tape hardware is connected to fiber, and lower the Remote Agent Priority if necessary. For more information, review the following documents:

Tape Drive Configuration Settings available in Backup Exec for Windows Servers (BEWS)

http://support.veritas.com/docs/259030

How to change the priority level of the Backup Exec Remote Agent for Windows Servers

http://support.veritas.com/docs/253094

Related Documents:

http://support.veritas.com/docs/253094

http://support.veritas.com/docs/255501

http://support.veritas.com/docs/259030

http://support.veritas.com/docs/326305

Products Applied:
Backup Exec for Windows Servers 11d (11.0)

Last Updated: July 15 2009 04:11 PM GMT
Expires on: 07-15-2010

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Subjects:
Backup Exec for Windows Servers
Publishing Status: Kcs

Languages:
English (US)

Operating Systems:
Windows Server 2003

Standard Server SP1

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