OBJECTIVE:
It is very important to use the same existing Compliance Accelerator (CA) or Discovery Accelerator (DA) Configuration database after moving the CA or DA installation to a new server.  The Configuration database maintains key settings used to fine tune the operations of CA or DA searches, exports,,,etc.  The configuration settings are based on Customer ID.  If a connection is made to an existing  database instead of following the resolution listed below,  the customer ID is changed and the configuration settings will not be preserved.  After the changes below have been made the Customer database will automatically be available.


RESOLUTION:
1. Install prerequisite software on the new server as described in the Installing and Configuring Guide (See related documents below).

2. Stop the existing Enterprise Vault Accelerator Manager Service.

3. Backup the CA or DA Configuration and Customer databases.

4. Install but DO NOT configure CA or DA on the new server.

5. If started, stop the Enterprise Vault Accelerator Manager Service.

6. For versions prior to CA or DA 8.x, copy the license into the Accelerator installation folder; by default: Program Files\Enterprise Vault Business Accelerator

7. Copy the following four files from the original server to the installation folder of the new server:

AcceleratorManager.exe.config
AcceleratorManagerConsole.exe.config
AcceleratorService.exe.config
ADSynchroniser.exe.config

8. Modify the following three (3) tables in the CA or DA Configuration database.  Replace the original NetBios server name with the new NetBios server name.

 

Table Name	Column	Value
tblCustomer	IIS	NewNetBiosName

 

Table Name	Column	Value
tblGroup	Name	NewNetBiosName

 

Table Name	Column	Value
tblServer	Name	NewNetBiosName

Open SQL Query Analyzer and run the following queries separately against the Configuration database.  Replace bold items with the correct server name values:

UPDATE tblCustomer SET IIS = 'NewNetBiosName' WHERE IIS = 'OldNetBiosName'

UPDATE tblGroup SET Name = 'NewNetBiosName' WHERE Name = 'OldNetBiosName'

UPDATE tblServer SET Name = 'NewNetBiosName' WHERE Name = 'OldNetBiosName'


9. Start the Enterprise Vault Accelerator Manager Service.

10.  The CA/DA IIS virtual directories will need to be manually created on the new server:

11. Uninstall CA or DA from the original server.