Document ID: 293349
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"Error 1863: Not enough Disk Space" occurs when attempting to run LiveUpdate, even though there is plenty of free Hard Disk Space available
Exact Error Message
"Error 1863: Not enough Disk Space"

Details:
If LiveUpdate fails immediately with error "Error 1863: Not enough Disk Space", look for the following in the log.liveupdate
===================================================================================================
10/25/2007, 15:17:32 GMT -> EVENT - SESSION END FAILED EVENT - The LiveUpdate session ran in Express Mode. LiveUpdate found 0 updates available, of which 0 were installed and 0 failed to install. The LiveUpdate session exited with a return code of 1863, LiveUpdate needs to save a file, but there is not enough free disk space. Please free up disk space on your computer and run LiveUpdate again.
10/25/2007, 15:17:33 GMT -> CstInetGetFile::DoHTTPTransfer - Unable to retrieve content length header for file being downloaded from server; err=12150; desc=The requested header was not found
===================================================================================================
After confirming the above shows in the log, perform the following steps to resolve the issue:

1. Confirm that TCP Ports 21, 80, and 443 are open.
2. Remove the read only attribute of the settings.liveupdate file.
3. Add the following entries under the Hosts\2 portion of the settings.liveupdate file to set FTP as the profile for LU (HTTP is used by default)
HOSTS\2\PASSWORD:ENC=L"`';1^I=[DC(%+!24M?+A
HOSTS\2\PROFILE\0=FTP
HOSTS\2\SUBNET=0.0.0.0
HOSTS\2\SUBNETMASK=0.0.0.0
HOSTS\2\TYPE=FTP
HOSTS\NUM_HOSTS=3
HOSTS\SET_PROFILE=FTP
4. Run Live Update and it should function properly.




Products Applied:
 Backup Exec for Windows Servers 11d (11.0), 11d (11.0) 6235, 11d (11.0) 7170, 12.0
Last Updated: August 24 2009 10:17 AM GMT
Expires on: 08-24-2010
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Subjects:
 Backup Exec for Windows Servers
   Application: Troubleshooting
   Publishing Status: Kcs

Languages:
 Russian, English (US), French, German, Spanish, Italian, Japanese, Chinese, Korean

Operating Systems:
Windows 2000

Advanced Server, Advanced Server SP4, Datacenter Server SP4, Server, Server SP4

Windows Server 2003

DataCenter, DataCenter (IA64), DataCenter (x64), DataCenter SP2, Datacenter SP2(x64), Enterprise (IA64), Enterprise (x64), Enterprise SP1(IA64), Enterprise SP1(x64), Enterprise SP2, Enterprise SP2(x64), Enterprise Server, Enterprise ServerSP1, R2, Standard Server, Standard Server SP1, Standard Server SP1 (x64), Standard Server SP2, Standard Server SP2 (x64), Standard Server(x64), Storage Server, Storage Server SP1, Storage Server SP2, Web Server, Web Server SP1, Web Server SP2