When backing up certain Exchange 2003 mailbox's get an access denied to top of information store?Sync Issues?Server Failures?
Exact Error Message
Access denied to file User Name [user.name]?Top of Information Store?Sync Issues?Server Failures? e-mail subject. - Access is denied.
Details:
Figure
1
Delete
e-mail messages from sync issues folder within Outlook using the following
steps:
1. View by
Folder List.2. Expand
Sync
Issues.
3. Highlight
Server Failures or appropriate folder
referenced in the error message.
4. Delete all files within the folder.
5.
Retry the backup job.
Additional information from Microsoft Article
870926
(
http://support.microsoft.com/kb/870926)
Outlook
2003 Sync Issues folderOutlook 2003 will skip and log any bad items or
malformed items on the server, and then Outlook 2003 continues to synchronize
correctly. Bad items are put in the appropriate Server Failures folder or in the
appropriate Local Failures folder in the Sync Issues folder. The Sync Issues
folder and its sibling folders are visible only in the Folder List view of the
Navigation pane. They do not appear in the All Mail Folders list in the Mail
section of the Navigation pane.
Acknowledgements
Microsoft
Products Applied:
Backup Exec for Windows Servers 10d (10.1)
Subjects:
Backup Exec for Windows Servers
Agent For Exchange: Backup-Restore
Languages:
English (US)
Operating Systems:
Windows Server 2003R2, Standard Server
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