Symantec Indepth (tm) for Web 7.5.1 - Bundle Patch BU_WW_751

Document ID: 292415
http://support.veritas.com/docs/292415

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Symantec Indepth (tm) for Web 7.5.1 - Bundle Patch BU_WW_751_008

Details:

This Bundle Patch is the Symantec Indepth for Web version 7.5.1 Maintenance and Platform Support Pack, September 2007 release Bundle Patch.

It contains the following patches:

WW_FPAGS_751_006
WW_FPAGS_751_004
WW_INFP_751_002
WW_INFP_751_007_STAGING

This bundle patch adds the following enhancements:

Support for Microsoft Windows 64b (x64)

More enhancements and all fixed issues have been described in the bundle patch release information document included in the downloaded bundle patch ZIP file.

For the latest information on platform and products support, refer to the Symantec i³ version 7.5.1 Support Matrix ( http://support.veritas.com/docs/283453 ).

The following issues are fixed in Indepth for Web:

Incident 1046869 - WebLogic: Web statistics are not collected after a jvm restart.
Incident 856820 - When an exception in the parsing stage happens, the whole file is skipped and not only the record in which the error occurred. When the exception occurs, the record will be skipped if the exception is "skipable".
Incident 813460 (PR-5859) - max-files-to-handle logic is managed using the loaded Files size. This list is cleaned up on a commit topic. This is relevant only for MultiDataLoader.

Requirements

Before applying this patch, you must apply the IN_INFP_751_007 ( http://support.veritas.com/docs/290432 ) patch. If you have not yet applied the IN_INFP_751_007 patch, abort the current installation, apply the IN_INFP_751_007 patch and then re-apply this patch. To check whether the IN_INFP_751_007 patch is installed on your system, go to AdminPoint>Patches and verify that the IN_INFP_751_007 patch is installed on your Symantec i³ FocalPoint server.

Installation directive

When you apply the version 7.5.1 bundle patch BU_I3_750_001 on a server, any relevant version 7.5.1 MP bundle patch or patch (for example BU_OR_751_015) that was previously applied to that server should be re-applied to that server after you complete the version 7.5.1 bundle patch installation.

See Also: Installing new components after applying Symantec i3 v7.5.1 ( http://support.veritas.com/docs/284321 )

The following is an example scenario:

1. You have installed a Symantec i³ version 7.5.0 server with a .NET Collector agent.

2. You have applied the version 7.5.1 bundle patch BU_I3_750_001 to the server. The server version is now version 7.5.1.

3. You have installed the Indepth for Microsoft .NET version 7.5.1 MP bundle Patch BU_DN_751_003. The server version that is shown is still version 7.5.1.

4. Let us assume that the MP2 bundle patch has not been installed on Indepth for Oracle. You install the Indepth for Oracle FocalPoint on the server. Because the MP2 bundle patch for this product has not been applied, it does not fall under the staging process, the server version is now version 7.5.0.

5. You now need to re-apply version 7.5.1 bundle patch BU_I3_750_001. After applying the version 7.5.1 bundle patch, the server version is version 7.5.1.

6. At this stage you must reapply the Indepth for Microsoft .NET bundle patch BU_DN_751_003 to bring your server to the same state as it was before you applied the version 7.5.1 bundle patch BU_I3_750_001 in the previous step.

Note: It is also recommended to install the latest Indepth for Oracle bundle patch currently BU_OR_751_015.

Obsolete

The bundle patch contains all enhancements and fixed issues of the following bundle patch and patch (making them obsolete):

• BU_WW_751_005 ( http://support.veritas.com/docs/290508 )

• WW_WWINS_751_001 ( http://support.veritas.com/docs/286616 )

Bundle patch BU_WW_751_005 contains the following enhancement:

Support to Indepth for Web to monitor Clients that work with Internet Explorer version 7

Patch WW_WWINS_751_001 contains the following enhancement:

Support to Indepth for Web to monitor Clients that work with Internet Explorer version 7

Bundle patch BU_WW_751_005 fixes the following issues:

Incident 856820: When an exception in the parsing stage occurs, the whole file is skipped, and not only the record in which the error occurred.
Incident 813460: The MultiDataLoader uses max-files-to-handle improperly.

Notes

It is highly recommended to install the patch on all the Symantec i³ servers. If you only want to install it on some of the servers, you must make sure that the first installation of this Bundle Patch includes all servers that contain Symantec i³ FocalPoint agents or any of the other product FocalPoint agents.
The Bundle Patch mechanism will display all Pre- and Post-Patch requirements for all individual patches that are part of the Symantec Indepth for Web version 7.5.1 BU_WW_751_008 patch and are relevant to the installed environment. It is highly recommended that you will use View in Browser at this stage, and save the action items to a file for later reference, as some of these action items are dynamically calculated and displayed. The list of these Pre- and Post-action items is also saved in the following log file on the Symantec i³ FocalPoint server:

UNIX:

<i3_root>/logs/infra.bundle.patch.action.items.log

Windows:

<i3_root>\logs\infra.bundle.patch.action.items.log

Additional information

To apply support for Microsoft Windows 64-bits (x64) the following action items need to be performed:

For the IIS instance:

1. Copy the <i3_root>/products/web/filter/bin/IISFilter_64.dll file to <i3_root>/products/web/filter/bin/<instance-name>/IISFilter.dll (overwrite the existing file).

2. Copy the <i3_root>/products/web/filter/bin/icudt34_64.dll file to <i3_root>/products/web/filter/bin/<instance-name>/icudt34.dll (overwrite the existing file).

3. Copy the <i3_root>/products/web/filter/bin/icuuc34_64.dll file to <i3_root>/products/web/filter/bin/<instance-name>/icuuc34.dll (overwrite the existing file).

For the WebLogic Instance:

1. Rename the <i3_root>/products/web/filter/bin/pssFilterWL_64.dll file to <i3_root>/products/web/filter/bin/pssFilterWL.dll (overwrite the existing file).

2. Rename the <i3_root>/products/web/filter/bin/pssSysInfo_64.dll file to <i3_root>/products/web/filter/bin/pssSysInfo.dll (overwrite the existing file).

Notes:

It is recommended to backup the existing files before overwriting them.
It is impossible to monitor both a 32-bits and 64-bits instance within the same Symantec i³ installation on the same monitored machine and on the same type of Web server.

Installation instructions

1. Download and save the patch self extract file.

2. Run the patch self extract zip file and extract all files that are inside.

3. Open the Symantec i3 AdminPoint.

4. Go to the Patches View.

5. Choose the option Apply Patch.

6. Browse to the location to which you unzipped the patch.

7. Select and install the patch via the patch installation screens.

No pre installation tasks are required

No Post installation tasks are required

Download Now - 1978 K
File Name: BU_WW_751_008_292415.exe
File Type: Patch

Click Below to Browse the FTP files by Product:
ftp.support.veritas.com/pub/support/products

Related Documents:

http://support.veritas.com/docs/278380

http://support.veritas.com/docs/283453

http://support.veritas.com/docs/284321

http://support.veritas.com/docs/286616

http://support.veritas.com/docs/290432

http://support.veritas.com/docs/290508

Products Applied:
Indepth for Web 7.5.1

Last Updated: October 02 2007 09:57 PM GMT
Expires on: 09-29-2017

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Subjects:
Indepth for Web
General Question: General Question

Languages:
English (US)

Operating Systems:
Windows 2000

Advanced Server SP2, Advanced Server SP3, Advanced Server SP4, Professional SP2, Professional SP3, Professional SP4, Server SP2, Server SP3, Server SP4

AIX

4.3, 4.3.3, 5.1, 5.2, 5.3

TRU64

5.0, 5.1, 5.1B

HP-UX

11.11, 11.20, 11.22, 11i v2 (IA64), 11i v2 (PA-RISC)

Solaris

10 (64-bit), 7.0, 8.0, 9.0 (64-bit)

Linux

RHEL 3.0 (AS, ES, WS), RedHat 7.2, RedHat Enterprise Server 2.1 (AS, ES, WS), Redhat 8.0, Redhat 9.0, SuSe 8.0, SuSe 9.0

Windows XP

5.2, Home 5.1, Home 5.1 SP1, Home 5.1 SP2, Pro 5.1, Pro 5.1 64 bit SP1, Pro 5.1 64 bit SP2, Pro 5.1 64-bit, Pro 5.1 SP1, Pro 5.1 SP2

Windows Server 2003

Enterprise Server, R2, Standard Server

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