Symantec Insight (tm) 7.5.1 - Bundle Patch BU_IS_751

Details:

This Bundle Patch is the Symantec Insight version 7.5.1 Maintenance and Platform Support Pack 2, September 2007 release. It contains the following patches:

IS_INFP_751_008_STAGING
IS_ISFP_751_009
IS_MUAGS_751_010

This bundle patch adds the following enhancements:

Support for Linux RH 5 AMD 64
Support for HP-UX 11.31 (11i v3) PA-RISC
Support for Citrix Presentation Server 4.5
Support for PeopleTools 8.48

More enhancements and all fixed issues have been described in the bundle patch release information document included in the downloaded bundle patch ZIP file.

For the latest information on platform and products support, refer to the Symantec i³ version 7.5.1 Support Matrix ( http://support.veritas.com/docs/283453 ).

This bundle patch fixes the following issues in the Insight Savvies:

Incident 1084705 - The Insight Savvy for OS (psi_os) may cause a high CPU consumption (higher than 80%)
Incident 1073878 - The Insight Savvy for Tuxedo may not collect Tuxedo network data if the Savvy is using JSL on a Tuxedo 6.5 32-bit version.
Incident 1073880 - The Tuxedo verification may indicate incorrectly that the Tuxedo domain is not available.

This bundle patch fixes the following issues in the Insight Focal Point:

Incident 1095976 - The 64-bit version of the Java VM on an AIX platform fails to load the 32-bit version of libpssHashJNI.so, which prevents the collapse of SQL statements provided by Indepth for J2EE for STT for Web.
Incident 1095688 - Insight Focal Point crashes with a "too many open files" error.

Additional information

Requirements

Before applying this patch, you must apply the IN_INFP_751_007 ( http://support.veritas.com/docs/290432 ) patch. If you have not yet applied the IN_INFP_751_007 patch, abort the current installation, apply the IN_INFP_751_007 patch and then re-apply this patch. To check whether the IN_INFP_751_007 patch is installed on your system, go to AdminPoint>Patches and verify that the IN_INFP_751_007 patch is installed on your Symantec i³ FocalPoint server.

Notes

It is highly recommended to install the patch on all the Symantec i³ servers. If you only want to install it on some of the servers, you must make sure that the first installation of this Bundle Patch includes all servers that contain Symantec i³ FocalPoint agents or any of the other product FocalPoint agents.
The Bundle Patch mechanism will display all Pre- and Post-Patch requirements for all individual patches that are part of the Symantec Insight version 7.5.1 BU_IS_751_007 patch and are relevant to the installed environment. It is highly recommended that you will use View in Browser at this stage, and save the action items to a file for later reference, as some of these action items are dynamically calculated and displayed. The list of these Pre- and Post-action items is also saved in the following log file on the Symantec i³ FocalPoint server:

UNIX:

<i3_root>/logs/infra.bundle.patch.action.items.log

Windows:

<i3_root>\logs\infra.bundle.patch.action.items.log

Do not install the patches in the bundle separately. If you do so, this may lead to unexpected results.

Installation directive

When you apply the version 7.5.1 bundle patch BU_I3_750_001 on a server, any relevant version 7.5.1 MP bundle patch or patch (for example BU_OR_751_015) that was previously applied to that server should be re-applied to that server after you complete the version 7.5.1 bundle patch installation.

See Also: Installing new components after applying Symantec i3 v7.5.1( http://support.veritas.com/docs/284321 )

The following is an example scenario:

1. You have installed a Symantec i³ version 7.5.0 server with a .NET Collector agent.

2. You have applied the version 7.5.1 bundle patch BU_I3_750_001 to the server. The server version is now version 7.5.1.

3. You have installed the Indepth for Microsoft .NET version 7.5.1 MP bundle Patch BU_DN_751_003. The server version that is shown is still version 7.5.1.

4. Let us assume that the MP2 bundle patch has not been installed on Indepth for Oracle. You install the Indepth for Oracle FocalPoint on the server. Because the MP2 bundle patch for this product has not been applied, it does not fall under the staging process, the server version is now version 7.5.0.

5. You now need to re-apply version 7.5.1 bundle patch BU_I3_750_001. After applying the version 7.5.1 bundle patch, the server version is version 7.5.1.

6. At this stage you must reapply the Indepth for Microsoft .NET bundle patch BU_DN_751_003 to bring your server to the same state as it was before you applied the version 7.5.1 bundle patch BU_I3_750_001 in the previous step.

Note: It is also recommended to install the latest Indepth for Oracle bundle patch currently BU_OR_751_015.

Obsolete

The bundle patch contains all enhancements and fixed issues of the following bundle patch and patch (making them obsolete):

BU_IS_751_003 ( http://support.veritas.com/docs/290512 )
IS_ISTCP_75x_002 ( http://support.veritas.com/docs/287466 )

Patch IS_ISTCP_75x_002 contains the following enhancements:

The Insight Savvy for Network crash prevention mechanism is enhanced.

Bundle patch BU_IS_751_003 fixes the following issues in the Insight Savvies:

Incident 850882: The Insight Savvy for Tuxedo agent does not collect all the activity data of the activities that are performed on the Tuxedo server, when a failure in one or more of the Tuxedo server processes occurs. In a Tuxedo distributed domain environment where two nodes are installed on the same physical machine, one of the agents gets a permission denied error and does not collect data.
Incident 812129: The crash prevention mechanism of the Insight Savvy for Network agent installed on an AIX platform detects false problems.
Incident 814367: The Insight Savvy for Network kernel module causes a crash of AIX servers.
Incident 839489: The Insight Savvy for OS agent that is installed on a Sun and AIX platform can cause the Insight Performance Warehouse to show errors and performance data of this OS agent is not loaded.
Incident 858010: The Insight Savvy for Network agent on a Sun Solaris 10 platform fails to collect data due to dtrace problems.
Incident 1027586: The lsof utility has root permission problems on the Sun Solaris 10 and HP-UX 11.23 platform.
Incident 1028734: Agent performance on HP-UX IA64 machines is poor.
Incident 1008018: The Insight Savvy agents fail to start when trying to retrieve their configuration files from Insight FocalPoint.

Bundle patch BU_IS_751_003 fixes the following issues in the Insight FocalPoint:

Incident 814201: Poor performance of the UI response times for environments without an Oracle Applications AppTier.
Incident 1019655: No display of the Users graph in a Web AppTier with a Web application type.
Incident 968469: When SmartLink Transaction Tracking is enabled, and the Oracle AppTier is not defined, Smartlink fails to parse the jdbc statement files and to copy them to the error directory.

Patch IS_ISTCP_75x_002 fixes the following issues:

A crash of AIX servers, caused by the Insight Savvy for Network kernel module.
False detection problems

Installation instructions

1. Download and save the patch self extract file.

2. Run the patch self extract zip file and extract all files that are inside.

3. Open the Symantec i3 AdminPoint.

4. Go to the Patches View.

5. Choose the option Apply Patch.

6. Browse to the location to which you unzipped the patch.

7. Select and install the patch via the patch installation screens.

No pre installation tasks are required

No post installation tasks are required

Download Now - 38042 K
File Name: BU_IS_751_007_292407.EXE
File Type: Patch

Click Below to Browse the FTP files by Product:
ftp.support.veritas.com/pub/support/products

Related Documents:

http://support.veritas.com/docs/278380

http://support.veritas.com/docs/283453

http://support.veritas.com/docs/284321

http://support.veritas.com/docs/287466

http://support.veritas.com/docs/290432

http://support.veritas.com/docs/290512

Products Applied:
Insight 7.5.1

Last Updated: October 01 2007 02:45 PM GMT
Expires on: 09-28-2017

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Subjects:
Insight
General Question: General Question

Languages:
English (US)

Operating Systems:
Windows 2000

Advanced Server SP2, Advanced Server SP3, Advanced Server SP4, Professional SP2, Professional SP3, Professional SP4, Server SP2, Server SP3, Server SP4

AIX

4.3, 4.3.3, 5.1, 5.2, 5.3

TRU64

5.0, 5.1, 5.1B

HP-UX

11.11, 11.20, 11.22, 11i v2 (IA64), 11i v2 (PA-RISC)

Solaris

10 (64-bit), 7.0, 8.0, 9.0 (64-bit)

Linux

RHEL 3.0 (AS, ES, WS), RedHat 7.2, RedHat Enterprise Server 2.1 (AS, ES, WS), Redhat 8.0, Redhat 9.0, SuSe 8.0, SuSe 9.0

Windows XP

5.2, Home 5.1, Home 5.1 SP1, Home 5.1 SP2, Pro 5.1, Pro 5.1 64 bit SP1, Pro 5.1 64 bit SP2, Pro 5.1 64-bit, Pro 5.1 SP1, Pro 5.1 SP2

Windows Server 2003

Enterprise Server, R2, Standard Server

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