Document ID: 289555
http://support.veritas.com/docs/289555
E-Mail Colleague IconE-Mail this document to a colleague

Unable to detect hardware in Backup Exec for Windows Servers (BEWS) when EMC PowerPath software is installed.

Details:


Backup Exec is unable to detect the backup devices when various versions of EMC PowerPath are installed. This is a known conflict with Backup Exec and EMC PowerPath.


Solution:

To resolve the issue, upgrade to the latest version of PowerPath.  Please contact EMC or the hardware vendor to obtain this.
*Please Note: Be sure that when upgrading and/or removing the PowerPath suite that all related components are affected as well.  (e.g. EMC Navisphere)



Products Applied:
 Backup Exec for Windows Servers 11d (11.0), 11d (11.0) 7170, 12.0, 12.5

Last Updated: October 09 2008 06:25 PM GMT
Expires on: 365 days from publish date
Subscribe Via E-Mail IconSubscribe to receive critical updates about this document

Subjects:
 Backup Exec for Windows Servers
   Application: Troubleshooting

Languages:
 English (US)

Operating Systems:
Windows 2000

Advanced Server, Datacenter Server, Server

Windows Server 2003

Enterprise Server, Standard Server