Document ID: 289238
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The Backup Exec 11d Job Engine service will crash at the end of the backup set if it contains a server that has a double hyphen (--) anywhere in the server name.
Details:
With Backup Exec 11d for Windows Servers, the Job Engine service will crash at the end of the backup set if it contains a server that has a double hyphen (--) anywhere in the server name, i.e. "SERVER--NAME".  There will be no job log or catalogs for any jobs running at the time, as the service failure occurs before these files can be written.

This issue is fixed in Service Pack 4 for Backup Exec 11d build 7170.




Supplemental Material:

System: Ref.#Description
ETrack: 988957 Bengine.exe is crashing in BeCatSrv at the end of some remote machine backups

Products Applied:
 Backup Exec for Windows Servers 11d (11.0), 11d (11.0) 7170
Last Updated: January 22 2009 12:01 AM GMT
Expires on: 01-22-2010
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Subjects:
 Backup Exec for Windows Servers
   Application: Backup

Languages:
 English (US)

Operating Systems:
Windows 2000

Advanced Server SP4, Advanced Server Windows Powered SP4, Datacenter Server SP4, Professional SP4, SAK, Server SP4, Server Windows Powered SP4

Windows XP

Pro 5.1 SP2

Windows Server 2003

DataCenter, DataCenter (IA64), DataCenter (x64), DataCenter SP1, DataCenter SP1(IA64), DataCenter SP1(x64), DataCenter SP2, Enterprise (IA64), Enterprise (x64), Enterprise SP1(IA64), Enterprise SP1(x64), Enterprise SP2, Enterprise Server, Enterprise ServerSP1, R2, Standard Server, Standard Server SP1, Standard Server SP2, Standard Server(x64), Storage Server, Storage Server SP1, Storage Server SP2, Web Server, Web Server SP1, Web Server SP2

Windows Small Business Server 2003

Premium Edition, Premium Edition R2, Premium Edition SP1, Standard Edition, Standard Edition R2, Standard Edition SP1, Standard Edition SP2