Document ID: 287937
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Microsoft Exchange Server MAPI Client and Collaboration Data Objects (MAPI/CDO) needs to be updated to support backup of Exchange 2007 with Backup Exec 11.0 for Windows Servers build 7170 and above
Details:
Backup Exec 11.0 for Windows Servers build 7170 is dependent on MAPI/CDO to backup Exchange 2007. The early releases of MAPI/CDO did not contain all functionality necessary by Backup Exec to perform a backup.

The version of MAPI/CDO required is Microsoft Exchange Server MAPI Client and Collaboration Data Objects 6.05.7888 or greater and can be downloaded from Microsoft per the following link:

Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1
 http://www.microsoft.com/downloads/details.aspx?FamilyID=E17E7F31-079A-43A9-BFF2-0A110307611E&displaylang=en


Once the updated package has been downloaded the current installation of MAPI/CDO will need to be uninstalled and then the new version installed.

The new version of MAPI/CDO will not properly upgrade the prior version.

Attempts to upgrade the prior version of MAPI/CDO will report as successful but the installed components will not be updated.

The older version of MAPI/CDO will have to be uninstalled and the new version installed.

Note: A reboot of the server may be required, after removing or updating any server application.  



Supplemental Material:

System: Ref.#Description
UMI: V-79-57344-4615 Messaging API and Collaboration Data Objects need to be updated.
ETrack: 935850 Backup of Exchange 2007 without MAPI/CDO reports databases as skipped.
ETrack: 933357 Backup of Exchange 2007 Mailbox store without MAPI CDO skips Mailbox Database

Acknowledgements
Microsoft
Products Applied:
 Backup Exec for Windows Servers 11d (11.0), 11d (11.0) 7170, 12.0
 Backup Exec for Windows Servers Agent for Microsoft Exchange Server 11d(11.0) 7170, 12.5
Last Updated: August 24 2009 08:54 AM GMT
Expires on: 365 days from publish date
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Subjects:
 Backup Exec for Windows Servers
   Agent For Exchange: Backup-Restore, Troubleshoot
Backup Exec for Windows Servers Agent for Microsoft Exchange Server
   Application Basics: Backup-Restore, Troubleshoot

Languages:
 English (US)

Operating Systems:
Windows 2000

Server SP4

Windows Server 2003

DataCenter, Enterprise Server, R2, Standard Server SP1, Standard Server SP1 (x64)

Windows Small Business Server 2003

Premium Edition, Standard Edition (x64), Standard Edition R2, Standard Edition SP2