Document ID: 285850
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Restore of snapshot backup of Exchange 2003 database fails with A failure occurred querying the Writer status.
Exact Error Message
A failure occurred querying the Writer status. Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: 0x800423f3, State: 0013. Consult your Microsoft documentation for details. Check the Windows Event Viewer for corresponding application or system errors.

Details:

This error will occur if an Exchange Database to be restored is configured with a different directory structure than the one when it was backed up.  For Example, if during backup the location of log files and database files (.edb and .stm) was C:\Program Files\Exchsrvr\Mdbdata and during restore the location of log files or the database files has been changed to some other location, then the restore will fail with this error.

To resolve the issue, delete the storage group, the stores, and re-create them using the same directory structure as was at the time of backup.

For detailed information on Snapshot backup (Volume Shadow Copy backup) of Exchange 2003 and it's limitations refer to following MS article:

Volume Shadow Copy Service with Microsoft® Exchange Server 2003 Frequently Asked Questions
 http://msdn2.microsoft.com/en-us/library/ms986575.aspx







Supplemental Material:

System: Ref.#Description
Error Code: 0xe000fed1 A failure occurred querying the Writer status.

Acknowledgements
MSDN Article: http://msdn2.microsoft.com/en-us/library/ms986575.aspx
Products Applied:
 Backup Exec for Windows Servers 10.0, 10.0 5484, 10.0 5520, 10d (10.1), 10d (10.1) 5629, 11d (11.0) 6235, 11d (11.0) 7170, 12.0, 12.5
Last Updated: July 28 2009 03:33 AM GMT
Expires on: 07-27-2010
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Subjects:
 Backup Exec for Windows Servers
   Agent For Exchange: Backup-Restore

Languages:
 English (US)

Operating Systems:
Windows Server 2003

Enterprise Server, Standard Server