Document ID: 285069
http://support.veritas.com/docs/285069
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http://support.veritas.com/docs/285069
E-Mail this document to a colleague
Backup Exec for Windows Servers 10.1 5629 Hotfix 37 - Multiple issues *Requires Backup Exec 10.1.5629 Service Pack 1
Details:
To which versions of VERITAS Backup Exec (tm) for Windows Servers can this hotfix be applied?
This hotfix can only be applied to the following versions of Backup Exec for Windows Servers:
Backup Exec 10.1 (10d) for Windows Servers revision 5629
What issue does this hotfix resolve?
VSS (Volume Shadow Copy Services): SQL: Backups succeed but restores fails when the path for one or more database files includes extra unnecessary backslashes Note: This issue will only occur if the backup was performed using the Advanced Open File Option (AOFO) to protect SQL databases. (See related documents for details concerning this issue.)RIDR (Remote Intelligent Disaster Recovery) doesn't recover master/model DB of SQL2005 automatically SQL: Can't see the SQL 2000 icon on an x64 cluster 32 bit SQL 2005 icon is not displayed if SQL is clustered on an x64 system
Which files does this hotfix update?
After installing the hotfix, these will be the attributes of the installed files.
Backup Exec Media Servers
Under C:\Program Files\VERITAS\Backup Exec\NT (By default):
Remote Agent for Windows Servers
Under C:\Program Files\VERITAS\Backup Exec\RANT:
How to install this hotfix:
This hotfix must be applied to all Backup Exec media servers. Follow the steps listed under the section titled "Installation Procedures" to install the hotfix.
Special Installation Instructions
This section contains additional installation instructions for this hotfix.
Remote Agent for Windows Servers (RAWS) - 32 bit
After installing this Hotfix to the Backup Exec 10d media server, install the Remote Agent for Windows Servers (RAWS) to all of the remote computers protected by Backup Exec by following the Remote Agent for Windows Servers installation procedure in the Backup Exec Administrator's Guide. If RAWS is installed on a SAP R/3 computer, or on a x64 bit computer or 64 bit (Itanium) computer, see the Special Installation Instructions below.
Remote Agent for Windows Servers (RAWS) - Extended 64 bit (x64)
After installing this hotfix to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all x64 bit computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the x64 bit computer:
msiexec.exe /p "<path>\RAWS64EX.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\RANT64EX directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Remote Agent x64 (it does not patch the original installation source files for the Remote Agent for x64 bit computers). This service pack places a "patch" file (RAWS64EX.msp) in the \Backup Exec\NT\Agents\RANT64EX directory on the media server. If installing the Backup Exec Remote Agent for x64 bit computers to additional x64 bit computers in the future, run the command above after the initial agent installation to install the patch.
Remote Agent for Windows Servers (RAWS) - 64 bit (Itanium)
After installing this hotfix to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all 64 bit computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the 64 bit computer:
msiexec.exe /p "<path>\RAWS64.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\RANT64 directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Remote Agent 64bit (it does not patch the original installation source files for the Remote Agent for 64 bit computers). This service pack places a "patch" file (RAWS64.msp) in the \Backup Exec\NT\Agents\RANT64 directory on the media server. If installing the Backup Exec Remote Agent for 64 bit computers to additional 64 bit computers in the future, run the command above after the initial agent installation to install the patch.
Microsoft Cluster
Before installing the hotfix to Backup Exec 10d media servers on each node of a Microsoft cluster, stop the Backup Exec services using "Cluster Administrator".
SAN Storage Option (SSO)
Before installing the hotfix on a Backup Exec 10d media server that is using the SSO option first make sure that there are no backup or restore operations running on any of the media servers in the SAN.
Apply the hotfix to the primary SAN SSO server first then to all of the secondary servers.
Central Administration Servers (CASO only)
Before installing the hotfix on a Backup Exec 10d Central Administration Server (CAS), communication must be disabled between the CAS and all Managed Media Servers (MMS).
1. Open the Backup Exec User Interface.
2. Click on the Media Servers Button.
3. Right click on each MMS and uncheck "Communication Enabled"
After the hotfix is installed, enable communication between the CAS and all MMS's.
1. Open the Backup Exec User Interface.
2. Click on the Media Servers Button.
3. Right click on each MMS and check "Communication Enabled"
Agent for R/3 for Oracle
After installing this hotfix to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all SAP R/3 computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the SAP R/3 server:
msiexec.exe /p "<path>\SAPR3.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\R3 directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Agent for R/3 for Oracle (it does not patch the original installation source files for the Agent for R/3 for Oracle). This service pack places a "patch" file (SAPR3.msp) in the \Backup Exec\NT\Agents\R3 directory on the media server. If installing the Backup Exec Agent for R/3 for Oracle to additional SAP R/3 computers in the future, run the command above after the initial agent installation to install the patch.
Installation Procedures
To install the hotfix on a Backup Exec media server, download the hotfix. A prompt will appear asking whether to open or save the download. Perform either of the following:
Select "Open" to automatically patch the installation of Backup Exec 10d
- or -
Select "Save" to save the download to the computer in order to install the hotfix later
Uninstalling the Hotfix
Important: Once installed, this Backup Exec hotfix cannot be uninstalled
Download Now - 6493 K
File Name: be5629RHF37_285069.exe
File Type: Patch
Click Below to Browse the FTP files by Product:
ftp.support.veritas.com/pub/support/products
To which versions of VERITAS Backup Exec (tm) for Windows Servers can this hotfix be applied?
This hotfix can only be applied to the following versions of Backup Exec for Windows Servers:
Backup Exec 10.1 (10d) for Windows Servers revision 5629
What issue does this hotfix resolve?
Which files does this hotfix update?
After installing the hotfix, these will be the attributes of the installed files.
Backup Exec Media Servers
Under C:\Program Files\VERITAS\Backup Exec\NT (By default):
| File Name | Version |
|---|---|
| BEDSSQL2.DLL | 10.1.5629.37 |
Remote Agent for Windows Servers
Under C:\Program Files\VERITAS\Backup Exec\RANT:
| File Name | File Version (32 bit) | File Version (IA64) | File Version (x64) |
|---|---|---|---|
| BEDSSQL2.DLL | 10.1.5629.37 | 10.1.5629.37 | 10.1.5629.37 |
How to install this hotfix:
This hotfix must be applied to all Backup Exec media servers. Follow the steps listed under the section titled "Installation Procedures" to install the hotfix.
Special Installation Instructions
This section contains additional installation instructions for this hotfix.
Remote Agent for Windows Servers (RAWS) - 32 bit
After installing this Hotfix to the Backup Exec 10d media server, install the Remote Agent for Windows Servers (RAWS) to all of the remote computers protected by Backup Exec by following the Remote Agent for Windows Servers installation procedure in the Backup Exec Administrator's Guide. If RAWS is installed on a SAP R/3 computer, or on a x64 bit computer or 64 bit (Itanium) computer, see the Special Installation Instructions below.
Remote Agent for Windows Servers (RAWS) - Extended 64 bit (x64)
After installing this hotfix to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all x64 bit computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the x64 bit computer:
msiexec.exe /p "<path>\RAWS64EX.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\RANT64EX directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Remote Agent x64 (it does not patch the original installation source files for the Remote Agent for x64 bit computers). This service pack places a "patch" file (RAWS64EX.msp) in the \Backup Exec\NT\Agents\RANT64EX directory on the media server. If installing the Backup Exec Remote Agent for x64 bit computers to additional x64 bit computers in the future, run the command above after the initial agent installation to install the patch.
Remote Agent for Windows Servers (RAWS) - 64 bit (Itanium)
After installing this hotfix to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all 64 bit computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the 64 bit computer:
msiexec.exe /p "<path>\RAWS64.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\RANT64 directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Remote Agent 64bit (it does not patch the original installation source files for the Remote Agent for 64 bit computers). This service pack places a "patch" file (RAWS64.msp) in the \Backup Exec\NT\Agents\RANT64 directory on the media server. If installing the Backup Exec Remote Agent for 64 bit computers to additional 64 bit computers in the future, run the command above after the initial agent installation to install the patch.
Microsoft Cluster
Before installing the hotfix to Backup Exec 10d media servers on each node of a Microsoft cluster, stop the Backup Exec services using "Cluster Administrator".
SAN Storage Option (SSO)
Before installing the hotfix on a Backup Exec 10d media server that is using the SSO option first make sure that there are no backup or restore operations running on any of the media servers in the SAN.
Apply the hotfix to the primary SAN SSO server first then to all of the secondary servers.
Central Administration Servers (CASO only)
Before installing the hotfix on a Backup Exec 10d Central Administration Server (CAS), communication must be disabled between the CAS and all Managed Media Servers (MMS).
1. Open the Backup Exec User Interface.
2. Click on the Media Servers Button.
3. Right click on each MMS and uncheck "Communication Enabled"
After the hotfix is installed, enable communication between the CAS and all MMS's.
1. Open the Backup Exec User Interface.
2. Click on the Media Servers Button.
3. Right click on each MMS and check "Communication Enabled"
Agent for R/3 for Oracle
After installing this hotfix to the Backup Exec 10d media server, you must reinstall the "Remote Agent for Windows Servers" to all SAP R/3 computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the SAP R/3 server:
msiexec.exe /p "<path>\SAPR3.msp" REINSTALL=ALL REINSTALLMODE=omus
Note 1: <path> = path to the \Backup Exec\NT\Agents\R3 directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Agent for R/3 for Oracle (it does not patch the original installation source files for the Agent for R/3 for Oracle). This service pack places a "patch" file (SAPR3.msp) in the \Backup Exec\NT\Agents\R3 directory on the media server. If installing the Backup Exec Agent for R/3 for Oracle to additional SAP R/3 computers in the future, run the command above after the initial agent installation to install the patch.
Installation Procedures
To install the hotfix on a Backup Exec media server, download the hotfix. A prompt will appear asking whether to open or save the download. Perform either of the following:
Select "Open" to automatically patch the installation of Backup Exec 10d
- or -
Select "Save" to save the download to the computer in order to install the hotfix later
Uninstalling the Hotfix
Important: Once installed, this Backup Exec hotfix cannot be uninstalled
Download Now - 6493 K
File Name: be5629RHF37_285069.exe
File Type: Patch
Click Below to Browse the FTP files by Product:
ftp.support.veritas.com/pub/support/products
Related Documents:
http://support.veritas.com/docs/282818
http://support.veritas.com/docs/284771
http://support.veritas.com/docs/284837
http://support.veritas.com/docs/284887
http://support.veritas.com/docs/284984
http://support.veritas.com/docs/282818
http://support.veritas.com/docs/284771
http://support.veritas.com/docs/284837
http://support.veritas.com/docs/284887
http://support.veritas.com/docs/284984
Supplemental Material:
| System: Ref.# | Description |
| ETrack: 784821 | VSS: SQL: Backups succeed but restores fails when the database path includes extra backslashes |
| ETrack: 538352 | RIDR doesn't recover master/model DB of SQL2005 automatically |
| ETrack: 597892 | SQL: Can't see the SQL 2000 icon on an x64 cluster |
| ETrack: 622140 | 32 bit SQL 2005 icon is not displayed if SQL is clustered on an x64 system |
Products Applied:
Backup Exec for Windows Servers 10d (10.1), 10d (10.1) 5629, 10d (10.1) 5629 SP1
Backup Exec for Windows Servers 10d (10.1), 10d (10.1) 5629, 10d (10.1) 5629 SP1
Last Updated: October 19 2006 05:37 PM GMT
Expires on: 365 days from publish date
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Expires on: 365 days from publish date
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Subjects:
Backup Exec for Windows Servers
Agent For Sql: Backup-Restore
Publishing Status: Akami
Backup Exec for Windows Servers
Agent For Sql: Backup-Restore
Publishing Status: Akami
Languages:
English (US), French, German, Spanish, Italian, Japanese, Chinese, Korean
English (US), French, German, Spanish, Italian, Japanese, Chinese, Korean
Operating Systems:
Windows 2000
Windows 2000
Advanced Server, Datacenter Server, Server
Windows Server 2003
DataCenter, DataCenter (IA64), DataCenter (x64), Enterprise (IA64), Enterprise (x64), Enterprise Server, Standard Server, Standard Server(x64)
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