Document ID: 284103
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BEWS 10.1.5629 (10d) Hotfix 31 - Multiple Issues including CPS, IDR and Windows 2003 R2; please review the details for explicit information. This hotfix requires Backup Exec 10.1.5629 Service Pack 1 to be installed prior to installation.
Details:
To which versions of VERITAS (Symantec for 10.x and higher)Backup Exec (tm) can this hotfix be applied?

This hotfix can only be applied to the following versions of Backup Exec for Windows Servers:

Backup Exec 10.1 (10d) for Windows Servers revision 5629 with Service Pack 1 installed


What issues does this hotfix resolve?


Which files does this Hotfix replace?

After installing the hotfix, these will be the attributes of the installed files.

 
File NameFile VersionFile Size (bytes)
bedsshadow.dll 10.1.5629.31681,536
bedscomn.dll10.1.5629.3170,720
bedrwiz_*.ex_ (all languages)NAVaries Per Language
ndmpsrvr.dll10.1.5629.311,283,648


How to install this hotfix

This hotfix must be applied to all Backup Exec Media Servers and servers running the Backup Exec Remote Agent for Windows Servers. Follow the steps listed under the section titled "Installation Procedures" to install the hotfix.

Special Installation Instructions:

Remote Agent for Windows Servers (RAWS) - 32 bit
After installing this hotfix to the Backup Exec 10.1 (10d) Media Server, reinstall the Remote Agent for Windows Servers (RAWS) to all of the remote computers protected by Backup Exec by following the Remote Agent for Windows Servers installation procedure in the Backup Exec Administrator's Guide. If RAWS is installed on a SAP R/3 computer, or on an x64 bit computer or 64 bit (Itanium) computer, see the Special Installation Instructions below.

Remote Agent for Windows Servers (RAWS) - Extended 64 bit (x64)
After installing this hotfix to the Backup Exec 10.1 (10d) Media Server, you must reinstall the Remote Agent for Windows Servers to all x64 bit computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the x64 bit computer:

msiexec.exe /p "<path>\RAWS64EX.msp" REINSTALL=ALL REINSTALLMODE=omus

Note 1: <path> = path to the \Backup Exec\NT\Agents\RANT64EX directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Remote Agent x64 (it does not patch the original installation source files for the Remote Agent for x64 bit computers). This service pack places a "patch" file (RAWS64EX.msp) in the \Backup Exec\NT\Agents\RANT64EX directory on the media server. If installing the Backup Exec Remote Agent for x64 bit computers to additional x64 bit computers in the future, run the command above after the initial agent installation to install the patch.

Remote Agent for Windows Servers (RAWS) - 64 bit (Itanium)
After installing this hotfix to the Backup Exec 10.1 (10d) Media Server, you must reinstall the Remote Agent for Windows Servers to all 64 bit computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the 64 bit computer:

msiexec.exe /p "<path>\RAWS64.msp" REINSTALL=ALL REINSTALLMODE=omus

Note 1: <path> = path to the \Backup Exec\NT\Agents\RANT64 directory on the Backup Exec media server
Note 2: This service pack can only patch previous installations of the Backup Exec Remote Agent 64bit (it does not patch the original installation source files for the Remote Agent for 64 bit computers). This service pack places a "patch" file (RAWS64.msp) in the \Backup Exec\NT\Agents\RANT64 directory on the media server. If installing the Backup Exec Remote Agent for 64 bit computers to additional 64 bit computers in the future, run the command above after the initial agent installation to install the patch.

Intelligent Disaster Recovery
After installing this hotfix, recreate all IDR bootable media for Windows 2003 computers.

San Storage Option
Before installing this hotfix on a Backup Exec 10.1 (10d) server that is using the SSO option first make sure that there are no backup or restore operations running on any of the media servers in the SAN.
Apply the hotfix to the primary SAN SSO server first then to all of the secondary servers.

Central Admin Server Option
Before installing this hotfix on a Backup Exec 10.1 (10d) Central Administration Server (CAS), communication must be disabled between the CAS and all Managed Media Servers (MMS).  
1.  Open the Backup Exec User Interface.
2.  Click on the Media Servers Button.
3.  Right click on each MMS and uncheck "Communication Enabled"

After the hotfix is installed, enable communication between the CAS and all MMS's.  
1.  Open the Backup Exec User Interface.
2.  Click on the Media Servers Button.
3.  Right click on each MMS and check "Communication Enabled"

Agent for R/3 Oracle
After installing this hotfix to the Backup Exec 10.1 (10d) media server, you must reinstall the Remote Agent for Windows Servers to all SAP R/3 computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the SAP R/3 server:

msiexec.exe /p "<path>\SAPR3.msp" REINSTALL=ALL REINSTALLMODE=omus

Note 1: <path> = path to the \Backup Exec\NT\Agents\R3 directory on the Backup Exec media server

Note 2: This service pack can only patch previous installations of the Backup Exec Agent for R/3 for Oracle (it does not patch the original installation source files for the Agent for R/3 for Oracle). This service pack places a "patch" file (SAPR3.msp) in the \Backup Exec\NT\Agents\R3 directory on the media server. If installing the Backup Exec Agent for R/3 for Oracle to additional SAP R/3 computers in the future, run the command above after the initial agent installation to install the patch.


Installation Procedures
To install the hotfix on a Backup Exec media server, download the hotfix. A prompt will appear asking whether to open or save the download. Perform either of the following:

Click Open to automatically patch the installation of Backup Exec.

- or -

Select Save to save the download to the computer in order to install the hotfix later.


Uninstalling the hotfix
Important: Once installed, this Backup Exec hotfix cannot be uninstalled.



Download Now  -  13969 K
File Name: be5629RHF31_284103.exe
File Type: Patch

Click Below to Browse the FTP files by Product:
ftp.support.veritas.com/pub/support/products


Supplemental Material:

System: Ref.#Description
ETrack: 595714 Unable to perform a remote IDR; receive RAWS error.
ETrack: 515898 BERemote.exe exits when restoring a CPS Backup Destination if original target volume doesn't exist
ETrack: 589577 Windows 2003 R2: Incremental and Differential backups of DFSR writer always do full backups.
ETrack: 606079 Windows 2003 R2: RAWS Access Violation During Restore When DFSR VSS Writer Fails
ETrack: 606835 Windows 2003 R2: Shadow Copy Components Inclusion in an Incremental or Differential Archive Bit Backup Job Fails
ETrack: 609400 Windows 2003 R2: DFSR Authoritative Restore Fails
ETrack: 609403 Windows 2003 R2: DFSR VSS Writer Not Involved in Restore When Any Child Object of DfsrReplicatedFolders is Selected
ETrack: 620200 Windows 2003 R2: DFSR backup displays different writers data in restore selections

Products Applied:
 Backup Exec for Windows Servers 10d (10.1), 10d (10.1) 5629, 10d (10.1) 5629 SP1
Last Updated: October 19 2006 05:54 PM GMT
Expires on: 365 days from publish date
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Subjects:
 Backup Exec for Windows Servers
   Application: Backup, Restore
   Intelligent Disaster Recovery: Known Issues
   Publishing Status: Akami

Languages:
 English (US), French, German, Spanish, Italian, Japanese, Korean

Operating Systems:
Windows 2000

Advanced Server, Advanced Server Windows Powered, Professional, Server, Server Windows Powered

Windows NT Small Business Server

2000

Windows XP

Pro 5.1

Windows Server 2003

DataCenter, Enterprise Server, R2, Standard Server, Storage Server, Web Server

Windows Small Business Server 2003

Premium Edition, Standard Edition