Document ID: 283722
http://support.veritas.com/docs/283722
E-Mail Colleague IconE-Mail this document to a colleague

How to change the Vault Service Account (VSA) or reset its password when using Enterprise Vault (EV) for Microsoft Exchange

Details:
In order to change the VSA or reset its password, perform the following steps:

1. Logon to the EV server as the VSA.

2. Open the Vault Admin Console (VAC).

3. On the Directory container, select Properties and click on the Service Account tab as shown below. (Figure 1)

Figure 1
 

4. Reset the password for the VSA, or click Browse to change the service account. (Figure 1)

5. Click OK when the next window comes up.

6. Restart all services.

Note: To change the VSA to another account, make sure the new account has the correct Active Directory (AD) group membership along with SQL (db_owner and db_creator rights for all the databases) and Exchange (Exchange administration permissions) Permissions.



Products Applied:
 Enterprise Vault for Microsoft Exchange 2007 7.5, 2007 7.5 SP1, 2007 7.5 SP2, 2007 7.5 SP3, 2007 7.5 SP4, 2007 7.5 SP5, 5.0, 5.0 CP1, 5.0 CP2, 5.0 SP3, 5.0 SP4, 5.0 SP5, 5.0 SP6, 5.0 SP7, 6.0, 6.0 SP1, 6.0 SP2, 6.0 SP3, 6.0 SP4, 6.0 SP5, 7.0, 7.0 SP1, 7.0 SP2, 7.0 SP3, 7.0 SP4, 7.0 SP5, 8.0, 8.0 SP1

Last Updated: June 22 2009 06:03 PM GMT
Expires on: 12-19-2009
Subscribe Via E-Mail IconSubscribe to receive critical updates about this document

Subjects:
 Enterprise Vault for Microsoft Exchange
   Administration: Reset Vault Service Account

Languages:
 English (US)

Operating Systems:
Windows 2000

Advanced Server SP1, Advanced Server SP2, Advanced Server SP3, Advanced Server SP4, Datacenter Server SP1, Datacenter Server SP2, Datacenter Server SP3, Datacenter Server SP4, Server SP1, Server SP2, Server SP3, Server SP4

Windows Server 2003

DataCenter, DataCenter SP1, DataCenter SP2, Enterprise Server, Enterprise ServerSP1, Standard Server, Standard Server SP1, Standard Server SP2