Document ID: 282806
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Symantec Backup Exec (tm) 10.0 for Windows Servers revision 5520 - Service Pack 2 - Includes Critical Security Updates
Details:
NOTE: This service pack contains critical security updates
Please see the related documents section of this article for details regarding the security vulnerabilities addressed in this service pack.

To which versions of Backup Exec can this service pack be applied?
This service pack can only be applied to the following version of Backup Exec for Windows Servers:
Backup Exec 10.0 for Windows Servers revision 5520

What issues does this service pack resolve?
Service Pack 2 contains a collection of hot fixes that resolve many issues in Backup Exec 10.0 for Windows Servers revision 5520. Service packs are cumulative, applying service pack 2 to the base install of Backup Exec 10.0 revision 5520 installs all hot fixes included in Service Pack 1 as well as those unique to Service Pack 2. For a complete listing of issues resolved in this service pack, please reference the supplemental materials at the end of this Tech Note.

The following Hot fixes are included in this service pack:
 
Hotfix 4Hotfix 10Hotfix 18Hotfix 24
Hotfix 6Hotfix 11Hotfix 19Hotfix 25
Hotfix 7Hotfix 12Hotfix 20Hotfix 26
Hotfix 8Hotfix 15Hotfix 22Hotfix 28
Hotfix 9Hotfix 17Hotfix 23


Which files does this hot fix replace?
After installing the hot fix, the attributes of the installed files will change as indicated in the tables below. Note that the date and time are stored in Universal Time. When looking at the date and time of the file(s) on the server where the hot fix was installed, they will be converted to local time. Use the Date and Time tool provided by Windows to determine the difference between universal time and local time.

Backup Exec Media Servers:
Under C:\Program Files\VERITAS\Backup
 
File NameDateTimeVersionSize
bebsdu.dll12/8/20056:27:30 PM10.0.5520.24135,744
becatdrv.dll8/7/20055:06:22 PM10.0.5520.12257,624
becatsrv.dll12/8/20056:30:10 PM10.0.5520.24398,400
beclass.dll12/8/20056:27:12 PM10.0.5520.24520,768
bedisk.dll5/26/20058:42:56 PM10.0.5520.3211,544
bedscomn.dll8/23/20056:32:06 PM10.0.5520.1766,136
bedsnote.dll6/21/20057:35:24 PM10.0.5520.4265,304
bedsnt5.dll7/14/20057:42:30 PM10.0.5520.10599,640
bedsshadow.dll7/14/20057:42:30 PM10.0.5520.10571,480
bedssps2.dll8/23/20056:32:10 PM10.0.5520.17221,272
bedsxese.dll8/23/20056:31:56 PM10.0.5520.1787,640
beimage.dll12/8/20056:30:20 PM10.0.5520.24300,608
belnapi.exe6/21/20057:35:26 PM10.0.5520.454,872
bemcmd.exe10/20/200512:08:36 AM10.0.5520.241,288,768
bemsdk.dll12/8/20056:26:42 PM10.0.5520.241,645,632
bengine.exe12/8/20056:28:08 PM10.0.5520.241,634,880
beremote.exe3/8/200610:24:00 PM10.0.5520.26505,408
beserver.exe3/8/200610:26:48 PM10.0.5520.263,309,120
besql.dll7/21/20053:40:42 PM10.0.5520.11800,320
bkupexec.exe7/21/20053:41:16 PM10.0.5520.115,608,000
beutility.exe12/8/20056:31:44 PM10.0.5520.24865,344
catcommon.dll8/7/20055:06:18 PM10.0.5520.12158,808
CatRebuildIndex.exe8/7/20055:06:18 PM10.0.5520.1210,328
catupgrade.dll8/7/20055:06:18 PM10.0.5520.12102,488
imagebasedfhplugin.dll8/7/20055:06:18 PM10.0.5520.12118,360
ipvlapi.dll12/8/20056:27:20 PM10.0.5520.24104,000
jobmigration.dll7/21/20053:40:36 PM10.0.5520.11290,368
legacybeplugin.dll8/7/20055:06:24 PM10.0.5520.1265,112
ndmpcomm.dll3/8/200610:23:48 PM10.0.5520.26101,440
ndmpsrvr.dll3/8/200610:23:56 PM10.0.5520.261,216,064
pvlsvr.exe12/8/20056:27:24 PM10.0.5520.24830,016
shuie.dll12/8/20056:29:24 PM10.0.5520.24193,088
spswrapper.exe8/23/20056:32:14 PM10.0.5520.17174,080
sqlops.dll7/21/20053:40:36 PM10.0.5520.11280,128
synthetic.dll8/7/20055:06:18 PM10.0.5520.1234,392


Remote Agent for Windows Servers:
Under C:\Program Files\VERITAS\Backup Exec\RANT (By default):
 
File NameDateTimeVersionSize
beclass.dll11/7/200510:37:58 PM10.0.5520.23521,280
bedisk.dll5/26/20058:42:56 PM10.0.5520.3211,544
bedscomn.dll8/23/20056:32:06 PM10.0.5520.1766,136
bedsnote.dll6/21/20057:35:24 PM10.0.5520.4265,304
bedsnt5.dll7/14/20057:42:30 PM10.0.5520.10599,640
bedsshadow.dll7/14/20057:42:30 PM10.0.5520.10571,480
bedssps2.dll8/23/20056:32:10 PM10.0.5520.17221,272
bedsxese.dll8/23/20056:31:56 5M10.0.5520.1787,640
belnapi.exe6/21/20057:35:26 PM10.0.5520.454,872
beremote.exe3/8/200610.24.00 PM10.0.5520.26505,408
ndmpcomm.dll3/8/200610.23.48 PM10.0.5520.26101,440
ndmpsrvr.dll3/8/200610.23.56 PM10.0.5520.261,216,064
spswrapper.exe8/23/20056:32:14 PM10.0.5520.17174,080
vsp.sys7/7/200512:12:20 AM1.6.0.051,848
vspapi.dll7/7/200512:12:10 AM1.6.0.026,184


How to install Service Pack 2
Before installing this service pack, please refer to the section titled "Special Installation Instructions." After reviewing the "Special Installation Instructions," follow the steps listed under the section titled "Installation Procedures" to install the service pack. Several issues addressed in this service pack also require additional post-installation steps. Please refer to the section titled "Issues requiring post installation steps" as well as the Related Documents links for further instruction.

Special Installation Instructions
This section contains additional installation instructions for installing Service Pack 2.

Remote Agent for Windows Servers (RAWS) - 32 bit
After installing Service Pack 2 to the Backup Exec 10.0 media server, install the Remote Agent for Windows Servers (RAWS) to all of the remote computers protected by Backup Exec by following the Remote Agent for Windows Servers installation procedure in the Backup Exec Administrator's Guide.

Remote Agent for Windows Servers (RAWS) - 64 bit
After installing Service Pack 2 to the Backup Exec 10.0 media server, Backup Exec 10.0 for Windows Servers revision 5520 Hot fix 2 "Extended 64-bit Remote Agent for Windows Servers" must also be installed. For more information about Hot fix 2, please reference the Related Documents section at the end of this Tech Note.

Microsoft Cluster
Before installing the Service Pack to Backup Exec 10.0 media servers on each node of a Microsoft Cluster, stop the Backup Exec services using "Cluster Administrator."

Central Administration Servers
Before installing the service pack on a Backup Exec 10.0 Central Administration Server (CAS), communication must be disabled between the CAS and all Managed Media Servers (MMS).
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and clear the Communication Enabled check box

After the service pack is installed, enable communication between the CAS and all MMSs.
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and select the Communication Enabled check box

Installation Procedures
To install the service pack on a media server, download the service pack. A prompt will appear asking whether to Open or Save the download. Perform either of the following:
Select Open to automatically patch the installation of Backup Exec 10.0.
- or -
Select Save to save the download to the computer in order to install the hot fix later.

To install the service pack on a server running the Backup Exec Remote Agent for Windows Servers, perform one of the following:
1. After installing the service pack to the media server, push install the Remote Agent from the Tools\Install Remote Agents menu option in Backup Exec
OR
2. Copy the installation files to the remote server from the path C:\Program Files\Veritas\Backup Exec\Agents\RANT32 then from a command prompt on the remote server change directories to the path the files were copied to and run setupaa.cmd

Issues requiring post installation steps
The following issues require additional post-installation steps:

Please be sure to review the Related Documents section at the end of this article for additional information regarding these issues.

Uninstalling Service Pack 2
Note: Once installed, the Backup Exec service pack cannot be uninstalled.




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Supplemental Material:

System: Ref.#Description
ETrack: 322129 Random databases skipped reported to be in use because a backup is already in progress
ETrack: 342015 Installation of Remote Agent to Lotus Clients prevents Lotus Client from loading
ETrack: 336313 BEMCMD.EXE Media set specified within a template for a policy will be ignored
ETrack: 319765 Failure to restore Exchange Maibox store with non-standard characters in the Mailbox Store Name
ETrack: 369010 BEWS 10.x is unable to enumerate SPS 2 servers using clustered config or content databases.
ETrack: 381579 Using a Cluster virtual name as a resource selection causes normal tape backup throughput to drop by 45 -50%
ETrack: 375648 AOFO: files are skipped w/ good initialize
ETrack: 386424 Redirected Restore of mount points fail
ETrack: 381588 INST: Unable to install hotfixes
ETrack: 322265 BKUP: bengine.exe crash in MSVCR71!wcscpy function
ETrack: 410959 Remote Agent Authentication Vulnerability
ETrack: 413233 Sharepoint Portal Server 2.0: Restore from second generation backup of portal site in medium or large farm fails
ETrack: 409200 Sharepoint Portal Server 2.0: Error recreating SPS databases on clustered SQL instances during restore
ETrack: 419114 Require HotFix to enable additional Offhost support (NEC/HP)
ETrack: 416628 INSTALL MANAGER: Log Path points to original install path not current DB path - effects BE DB on remote SQL Server
ETrack: 413239 Exchange 2003: Unable to restore some Microsoft Exchange Components because one or more of the databases are currently mounted
ETrack: 415785 REST: After applying hotfix 12 some restore selections show up multiple times
ETrack: 428950 "Unable to create selection list" error when trying to resubmit job
ETrack: 342736 Specifying a rule within the policy script will set the scheduling
ETrack: 415320 B2D file grows larger than configured Maximum Size
ETrack: 417707 BEMCMD: is unable to select B2D Media to Erase
ETrack: 416116 Time update added to erase job to prevent stalling
ETrack: 430413 Can't backup to an HP WORM Tape
ETrack: 428270 Patching can overwrite the RAWS.MSP
ETrack: 422082 Large handle leak in beremote when backing up data on an MSCS cluster
ETrack: 541966 RAWS.MSP is not being updated properly
ETrack: 569132 Security Update March 2006
ETrack: 577241 BE Server Service will not start if HotFix 26 is applied to media server with option licensing
ETrack: 324076 BEWS GUI: Overwritable Media that have no append time because they are full show in black instead of blue

Products Applied:
 Backup Exec for Windows Servers 10.0, 10.0 5520
Last Updated: August 24 2007 04:45 PM GMT
Expires on: 08-23-2008
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Subjects:
 Backup Exec for Windows Servers
   Agent For Exchange: Backup-Restore
   Application: Backup, Bemcmd, Cluster-Aware, Configuration, Exchange Module, Faq, Intelligent Disaster Recovery, Patch, Remote Agent For Nt, Shared Storage, Sharepoint Portal Server, System State, Troubleshooting
   Publishing Status: Akami

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Operating Systems:
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Windows Server 2003

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