Document ID: 282253
http://support.veritas.com/docs/282253
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How to change the stored Oracle password within Symantec Indepth for Oracle 6.2.x

Exact Error Message
ORA-01017: invalid username/password; logon denied

Details:
I. Introduction

Several i3 components require the ability to log into the Performance Warehouse.  The Indepth for Oracle component requires the ability to log into the monitored Oracle instance.  If any of the passwords for these Oracle accounts have been changed, the corresponding i3 component needs to be notified of the new password. This TechNote describes how to perform this update.

If running i3 7.x, refer to TechNote  http://library.veritas.com/docs/282252

II. Procedure

1. Download the attached change_pass_282253.zip file

2. Unpack it in a convenient temporary location

3. Copy the enclosed change_pass.jar file to <i3_root>/java/1.3.1/lib/

4. Copy the enclosed change_pass.sh (or .bat on Win32) to <i3_root>

5. From the <i3_root> directory, run the script (.sh or .bat) using the following syntax:
 change_pass.sh -[a|p|o] <oracle_server> <oracle_sid> <new_password>

The first argument is defined as follows:
   -a: when changing the Oracle database password used by the Alerts FocalPoint
   -p: when changing the Oracle database password used by the i3 Performance Warehouse process
   -o: when changing the Oracle database password used by Indepth for Oracle on the monitored instance

 As an example, here is the command to change the password on the Performance Warehouse:

  change_pass.sh -p  OracleServer OracleSID NewPaSSw0rd

Note: The <oracle_server> and <oracle_sid> values need to be the values as displayed in AdminPoint.

6.  Using AdminPoint, restart the appropriate i3 component that was changed

7. If the database password was changed for the Performance Warehouse Oracle user, in addition to running the command line change above, each Indepth for Oracle schema must be updated to rebuild the pss_pw_link that is used to connect that instance to the Performance Warehouse.

Use the following syntax to recreate the database link:

create database link pss_pw_link connect to <pw user id> identified by <pw user pass> using '(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(Host=<pw host name>)(Port=<pw port>)))(CONNECT_DATA=(SID=<pw sid>)))'

Use appropriate values for <pw_user_id>, <pw_user_pass>, <pw_host_name>, <pw_port>, <pw_sid>.  These values can be found in <i3_root>/products/i3fp/registry/connection-pools/jdbc/pools.xml.



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File Name: change_pass_282253.zip
File Type: Utility

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Supplemental Material:

System: Ref.#Description
Error Code: 01017 invalid username/password; logon denied


Products Applied:
 Indepth for Oracle 6.2, 6.2.1
 Inform for Alerts 6.2, 6.2.1
 i3 6.2, 6.2.1

Last Updated: April 21 2006 06:42 PM GMT
Expires on: 365 days from publish date
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Subjects:
 i3
   How To Question: Perf Warehouse Configuration
Indepth for Oracle
   How To Question: Product Configuration
Inform for Alerts
   How To Question: General Question

Languages:
 English (US)

Operating Systems:
Windows 2000

Advanced Server SP2, Advanced Server SP3, Advanced Server SP4, Advanced Server Windows Powered SP2, Advanced Server Windows Powered SP3, Advanced Server Windows Powered SP4, Datacenter Server SP2, Datacenter Server SP3, Datacenter Server SP4, Professional SP2, Professional SP3, Professional SP4, Server SP2, Server SP3, Server SP4, Server Windows Powered SP2, Server Windows Powered SP3, Server Windows Powered SP4

AIX

4.3, 5.1ML03, 5.2

HP-UX

10.2, 11.0, 11.11

Solaris

2.6, 7.0, 8.0, 9.0

Linux

RedHat 6.2, RedHat 7.0, RedHat 7.1, RedHat 7.2, RedHat Enterprise Server 2.1 (AS, ES, WS)

Windows NT

4.0 Server SP6a, 4.0 Workstation SP6a

Windows Server 2003

DataCenter, Enterprise Server, Standard Server, Storage Server, Web Server

Windows Small Business Server 2003

Premium Edition, Standard Edition