Latest Breaking News ( LBN ) for the Agent Pack CD Release
Details:
Veritas and Symantec High Availability Agent Pack Q42009 is now available:
Issues and enhancements relating to the Q42009 release:
Application Agents
Symantec Data Center Availability Solution for SAP
This solution is provided in the form of a technical white paper which describes the overall SAP availability environment and the Symantec Data Center Availability Solution. The white paper offers a technical overview of both the local availability and global availability in the SAP environment, and describes a few scenarios using the Symantec solution. The white paper is available at the following location:
http://support.veritas.com/docs/339257
Replication Agents
EVACA agent DR group failover issue
The HP Command View Storage System Scripting Utility (SSSU) does not allow DR group failover when replication is suspended and the write mode is synchronous. As a best practice recommended by HP, the Veritas Cluster Server EVACA agent always changes the write mode to synchronous before executing the failover command. Hence, even when the replication is suspended and the attribute SplitTakeover is set to 1, the agent will fail to bring the EVACA resource online if the DR group role is "destination.
Documentation issue
The installation and configuration guides for the Metro Mirror, HP EVA CA, Mirror View, NetApp SnapMirror, SRDF and SRDF Star Point agents incorrectly mention the agent version as 5.1. The correct version is 5.0.
Issues relating to the Q32009 release:
VCS 5.1 support for the following Veritas agents on the AIX, Linux, and Solaris platforms:
EMC SRDF
EMC SRDFStar EMC MirrorView Hitachi HTC IBM SVCCopyServices IBM MetroMirror/GlobalMirror IBM DS4KRemoteMirror HP EVACA NetApp SnapMirror Oracle Dataguard IBM DB2HADR
What's new in Q32009 release:
Support for BEA Tuxedo 6.5 and 7.1 on the AIX, HP-UX, Linux, and Solaris platforms. Enhanced ACC Library on the AIX, HP-UX, Linux, and Solaris platforms.
Issues relating to the Q22009 release:
Agent Pack installer issues
The installagpack program supports only the -addtypes, -rmtypes, -responsefile, and -rsh options. Symantec recommends that you do not use any of the other options from the installagpack command help output.
The uninstallagpack program supports only the -responsefile and -rsh options. Symantec recommends that you do not use any of the other options from the uninstallagpack command help output.
VCSOne agents' logs issues
The Veritas high availability agents for WebSphere Application Server, WebSphere MQ WebLogic Server and Siebel display debug messages in the engine log, during all the agent operations.
For example for WebSphere MQ agent the following type of debug message appears,
2009-06-18 18:11:01 VCS One DBG_1 V-97-10011-0 WebSphereMQ6:???:online:Attribute
AEPTimeout not found in the argument list.
Workaround: Ignore the messages
HTCSnap resource issue
This issue is faced for the following VCS releases on the HP-UX platform.
VCS 5.0 on HP-UX 11i v3
VCS 5.0 MP1 on HP-UX 11i v2
VCS 5.0 MP2 on HP-UX 11i v2
The HTCSnap resource fails to come online when the fire drill process is started. This issue arises due to the old version of ArrayRep.pm file that was shipped during the said VCS releases.
Workaround: The updated ArrayRep.pm file is available as a patch at the following location. A readme file is also available for the directions of use.
https://vias.symantec.com/labs/vpcs/vpcs/patchinfo/2306
DS4KRemoteMirror agent attributes
1. Type-dimension for LocalStorageName attribute should be string-vector.
2. Type-dimension for LogicalDrives attribute should be string-vector.
3. The value for Mode attribute should either be 'sync' or 'async'. Currently, only '
'sync' mode is supported.
Issues regarding DS4KRemoteMirror Documentation:
The Installation and Configuration Guide for DS4KRemoteMirror cites support for Veritas Storage Foundation for Oracle RAC. However, the agent extends support only for Veritas Storage Foundation and not for Veritas Storage Foundation for Oracle RAC.
Issues relating to the 1Q09 release:
Agent support for minor versions of VCS:
The support information given in the agent documentation and the Agent Pack matrix does not always mention the minor versions of Veritas Cluster Server (VCS) supported by Veritas agents.
The following table lists the supported minor versions of VCS corresponding to the base VCS version.
| Base VCS version supported by the agent | Minor VCS versions supported by the agent | Supported platforms |
|---|
| VCS 3.5 | Subsequent updates | HP-UX |
| VCS 4.0 | Subsequent maintenance packs | AIX |
| VCS 4.1 | Subsequent maintenance packs and rolling patches | HP-UX, Linux, and Solaris |
| VCS 5.0 | Subsequent maintenance packs, rolling patches and release updates | AIX, HP-UX, Linux, and Solaris |
This information is applicable to the following Veritas agents which are available on the Agent Pack disc:
· All application agents
· All replication agents
· Informix database agent
· SAP MaxDB database agent
Updated information about platform support
A few of the Veritas VCS and high availability agents now support newer versions of the various platforms. However, the agent documentation available in the 1Q09 Agent Pack disc does not contain this information.
· The ACC Library now supports the RHEL5, SLES 10, and HP-UX IA platforms.
· The Veritas Cluster Server agent for Informix now supports the AIX 5.1, 5.2, and HP-UX 11iv3 platforms.
· The Veritas Cluster Server agents for Oracle e-Business Components and Oracle e-Business Concurrent Manager now support the AIX 5.1, 5.2, HP-UX 11iv3, and SLES 9, 10 platforms.
· The Veritas High Availability agents for WebLogic, WebSphere, and WebSphereMQ now support the SLES 9 platform.
· The Agent Builder tool now supports the SLES 9 platform.
Documentation issues
Siebel CRM agent documentation issue
In the 1Q09 Agent Pack disc, the Veritas High Availability Agent for Siebel CRM Installation and Configuration Guide is incorrectly packaged.
The correct version of the Siebel agent installation and configuration guide is available at the following locations on the Agent Pack disc: cd_mount/aix/high_availability_agents/docs/vha_siebel_install.pdf
cd_mount/solaris/sparc/high_availability_agents/docs/vha_siebel_install.pdf
Oracle Data Guard agent documentation issue
The 1Q09 Agent Pack disc contains an older version of the Veritas Cluster Server Agent for Oracle Data Guard Installation and Configuration Guide.
The correct version of the Oracle Data Guard agent installation and configuration guide is available at the following location:
http://seer.entsupport.symantec.com/docs/284005.htm
Issues relating to the Veritas VCS One 2.0.1 agent for Oracle
IntentionalOffline for the Oracle and Netslnr agents is not supported
VCS One 2.0.1 does not support the IntentionalOffline feature for the Oracle and Netlsnr agents for any of the client platforms.
The MonitorOption attribute is not supported in Oracle9i
The MonitorOption attribute used by the VCS One agent for Oracle (UNIX) is supported in Oracle 10g and later. It is not supported in Oracle9i. [1298513]
Oracle agent health check may not work
If you set MonitorOption to 1, Oracle agent health check monitoring may not function when the following message is displayed:
Warning message - Output after executing Oracle Health Check is: GIM-00105: Shared memory region is corrupted. [998494]
Workaround: Set MonitorOption to 0 to continue monitoring the resource.
Agent Pack installer issues
The installagpack program supports only the -addtypes, -rmtypes, -responsefile, and -rsh options. Symantec recommends that you do not use any of the other options from the installagpack command help output.
The uninstallagpack program supports only the -responsefile and -rsh options. Symantec recommends that you do not use any of the other options from the uninstallagpack command help output.
Issues relating to the 4Q08 release:
Agent Builder tool issue with VCS 4.x
Issue:
The agent created by the Agent Builder tool does not get deployed on the specified system with Veritas Cluster Server 4.x.
Workaround:
To resolve the issue:
* Upgrade VRTSperl to version 5.8.2. or later, or
* Use the following workaround:
1. Locate the <agentname>.tar file in the /opt/VRTSvcs/bin/AgentBuilder directory.
For example, if a new agent AcmeApp is created using the Agent Builder tool, then the AcmeApp.tar file will be available in the /opt/VRTSvcs/bin/AgentBuilder directory.
2. Extract the <agentname>.tar file in the root directory on all the nodes.
The agent is deployed on all the nodes.
Documentation issue in the SAP NetWeaver Installation and Configuration Guide
Issue:
The command for starting the SAP NetWeaver wizard is wrongly documented as "hawizard SAPNW04". The string "SAPNW04" must be in lowercase.
Workaround:
To start the SAP NetWeaver wizard, use the command "hawizard sapnw04".
Package installation issue with the SAP NetWeaver, SAP liveCache, and SAP MaxDB agents on the Linux platform
Issue:
The agent package for the SAP NetWeaver, SAP liveCache, and SAP MaxDB agents for the Linux platform fails to create symbolic links for agent entry points. This is due to an issue with the packaging tool. This issue is applicable to the SAP NetWeaver, SAP liveCache, and SAP MaxDB agents shipped on the 3Q08 and 4Q08 Agent Pack.
Workaround:
To resolve the issue:
* Use the agent packages from the 2Q 2008 Agent Pack, or
* If you have installed the agents from the 3Q08 or 4Q08 Agent Pack, perform the following steps:
1. Go to the agent directory on the Agent Pack CD.
For SAP NetWeaver, type the following command:
On VCS 5.0
cd /opt/VRTSagents/ha/bin/SAPNW04
On VCS 4.x
cd /opt/VRTSvcs/bin/SAPNW04
For SAP liveCache, type the following command:
On VCS 5.0
cd /opt/VRTSagents/ha/bin/SAPLiveCache
On VCS 4.x
cd /opt/VRTSvcs/bin/SAPLiveCache
For SAP MaxDB, type the following command:
On VCS 5.0
cd /opt/VRTSagents/ha/bin/SAPMaxDB
On VCS 4.x
cd /opt/VRTSvcs/bin/SAPMaxDB
2. Create the following symbolic links for VCS 5.0
For SAP NetWeaver, type the following commands:
ln -s monitor /opt/VRTSagents/ha/bin/SAPNW04/online
ln -s monitor /opt/VRTSagents/ha/bin/SAPNW04/offline
ln -s monitor /opt/VRTSagents/ha/bin/SAPNW04/clean
For SAP liveCache, type the following commands:
ln -s monitor /opt/VRTSagents/ha/bin/SAPLiveCache/online
ln -s monitor /opt/VRTSagents/ha/bin/SAPLiveCache/offline
ln -s monitor /opt/VRTSagents/ha/bin/SAPLiveCache/clean
For SAP MaxDB, type the following commands:
ln -s monitor /opt/VRTSagents/ha/bin/SAPLiveCache/online
ln -s monitor /opt/VRTSagents/ha/bin/SAPLiveCache/offline
ln -s monitor /opt/VRTSagents/ha/bin/SAPLiveCache/clean
3. Create the following symbolic links for VCS 4.x
For SAP NetWeaver, type the following commands:
ln -s monitor /opt/VRTSvcs/bin/SAPNW04/online
ln -s monitor /opt/VRTSvcs/bin/SAPNW04/offline
ln -s monitor /opt/VRTSvcs/bin/SAPNW04/clean
For SAP liveCache, type the following commands:
ln -s monitor /opt/VRTSvcs/bin/SAPLiveCache/online
ln -s monitor /opt/VRTSvcs/bin/SAPLiveCache/offline
ln -s monitor /opt/VRTSvcs/bin/SAPLiveCache/clean
For SAP MaxDB, type the following commands:
ln -s monitor /opt/VRTSvcs/bin/SAPMaxDB/online
ln -s monitor /opt/VRTSvcs/bin/SAPMaxDB/offline
ln -s monitor /opt/VRTSvcs/bin/SAPMaxDB/clean
Issues relating to the Agent Pack 3Q08 release:
Support for Veritas Storage Foundation Cluster File System for Oracle RAC (SFCFS for Oracle RAC)
The following agents in the 3Q08 Agent Pack support SFCFS for Oracle RAC 5.0MP3 on Linux:
* Veritas Cluster Server agent for Hitachi TrueCopy
* Veritas Cluster Server agent for EMC SRDF
Documentation issues in the 3Q08 Agent Pack release
In the 3Q08 Agent Pack disc, the Veritas Cluster Server One Agent for Oracle Installation and Configuration Guide incorrectly mentions the agent version as 5.2.
The correct agent version is 5.1, and the document version is 5.1.0.
In the 3Q08 Agent Pack disc, the agent documentation for the VCS 5.0 MP3 database agents is either not packaged or is incorrectly packaged.
This issue is applicable to the DB2, Oracle, and Sybase guides for all VCS 5.0 MP3-supported platforms.
For example, the guide for the Oracle agent for Linux RHEL4_i686 platform that is located in the following directory is an older version:
<agentpack_topdir>/linux/rhel4_i686/database/oracle_agent/5.0MP3/docs/
To access the current VCS 5.0 MP3 documentation for the database agents, use the following URL:
http://www.symantec.com/business/support/overview.jsp?pid=15066
External location of Agent Pack 3Q08:
https://fileconnect.symantec.com/LangSelection.jsp
Issues relating to the Q208 release:
Documentation issue in the 2Q08 Agent Pack release
The 2Q08 Agent Pack disc contains a draft version of the following Oracle e-Business guides:
- Veritas High Availability Agent for Oracle e-Business Concurrent Manager Installation and Configuration Guide
Platforms: AIX, HP-UX, Linux, Solaris
VCS Version: 5.0
- Veritas High Availability Agent for Oracle e-Business Components Installation and Configuration Guide
Platforms: AIX, HP-UX, Linux, Solaris
VCS Version: 5.0
The latest versions of these guides are available at the following location:
- Oracle e-Business Concurrent Manager: http://seer.entsupport.symantec.com/docs/305519.htm
- Oracle e-Business Components: http://seer.entsupport.symantec.com/docs/305518.htm
Use these versions of the guides instead of the ones available on the 2Q08 Agent Pack disc.
Issues relating to the 1Q08 release:
SAPNW04 Agent for 1Q08 Agent Pack Release:
Problem: VCS GUI displays incorrect Instance Type value for SAPNW04 resource. [e1245514]
The error occurs because the SAPNW04.xml file that was shipped along with the agent has a typographical error for Instance Type values. This error is observed in the SAPNW04 agent for VCS 4.1 and VCS 5.0.
Workaround:
Use the hares command to modify the value for InstType attribute (ENQREP/AENQREP/JENQREP) for Enqueue Replication server resource.
Example: Hares -modify Resource_Name InstType ENQREP
This error will be fixed in the 2Q08 Agent Pack Release.
Issues relating to the December 4Q07 release:
Support for Oracle 11g
Supported environments for Oracle 11g:
1. Veritas Cluster Server 5.0 for AIX, HP-UX, Linux, or Solaris with Veritas Cluster Server 5.0 Agent for Oracle
2. Veritas Cluster Server 4.1 for Solaris with Veritas Cluster Server 4.1 Agent for Oracle
Note: For Oracle 11g support, the MonitorOption attribute must be set to 0.
Veritas High Availability Agent Pack 3Q07:
Issues relating to the October 3Q07 release:
- No Issues.
External location of Agent Pack 3Q07:
https://fileconnect.symantec.comLangSelection.jsp
Issues relating to June 2Q07 release:
- No Issues.
External location of Agent Pack 2Q07:
https://fileconnect.symantec.com/LangSelection.jsp
Issues relating to December 4Q06 release:
- The 5.0 fire drill agents are not supported on HxRT 5.0.
- Replication agents are not supported with Linux Logical Volume Manager (LVM).
- Replication agents do not support multiple secondaries.
March 2006 Release
Issues relating to March 06 release:
The Veritas High Availability Agent 4.1 WebLogic Server Installation and Configuration Guide http://support.veritas.com/docs/282237 contains incorrect information in the matrix on page 3, where the supported environment for the agent is discussed. The correct supported environment for the agent is as follows:
Environment Supported versions
======================================================
Veritas Cluster Server AIX--VCS 4.0
HP-UX--VCS 4.1
Linux--VCS 4.0, 4.1
Solaris--VCS 4.0, 4.1
Veritas Application Director AIX--VAD 1.0
Linux--VAD 1.0
Solaris--VAD 1.0
ACC Library 4.1.04.0
Operating Systems AIX 5.1, 5.2, 5.3 on pSeries
Red Hat Enterprise Linux 3.0, 4.0 on Intel
Solaris 8, 9, 10 on SPARC
HP-UX 11i V2 on PA-RISC
WebLogic Server 9.0
Supplemental Material:| System: Ref.# | Description |
| ETrack: 1245514 | Displaying WRONG Entries for SAPNW04 agent via VCSGUI for InstType Attribute values. |
Products Applied:
Cluster Server One 1.0, 2.0
Cluster Server for UNIX 4.0 (AIX), 4.0 (Linux), 4.0 (Solaris), 4.1 (HP-UX), 4.1 (Linux), 4.1 (Solaris), 5.0 (AIX), 5.0 (HP-UX), 5.0 (Linux), 5.0 (Solaris)
Subjects:
Cluster Server for UNIX
Application: Compatibility, Installation, Patches, Upgrade
Publishing Status: Documentation, Manuals
Cluster Server One
Application: Configuration, Documentation, How To, Installation, Patches, Release Notes
Publishing Status: Documentation, Manuals
Languages:
English (US)
Operating Systems:
AIX5.1, 5.2, 5.3, 6.1
HP-UX
11i v2 (PA-RISC)
Solaris
10, 8.0, 9.0
Linux
RHEL 3.0 (ES), RHEL 4.0, RHEL 5, SLES 10, SLES 9
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