Backup Exec 10d Continuous Protection Server (CPS) Service Pack 1 Hotfix 1

Details:

To which versions of Symantec Backup Exec Continuous Protections Server (tm) can this Service Pack be applied?

This Service Pack can only be applied to the following versions of Backup Exec Continuous Protection Servers:

Backup Exec Continuous Protection Server 10.1.325.6301
Backup Exec Continuous Protection Server 10.1.326.1401

Note: This hotfix requires an existing installation of Backup Exec Continuous Protection Server 10d and is not a self-contained version of the CPS software. CPS 10d Service Pack 1 Hotfix 1 includes all customer and internally initiated fixes since the initial product release. There is no need to remove any previous updates of drop-on files before installing Service Pack 1 Hotfix 1.

What issue does this Hotfix resolve?

This Service Pack resolves the following issues:

Grooming enabled for Alert and Snapshot data
Protection Agent can stop on Business Server when CMS Protection Agent is shutting down
The RxService is stopping due to a logging error
Snapshots take too long to generate
Better compression of Snapshot metadata records
Continuous Management Service stops intermittently
Improved handling of alerts
Configurable alert filter defined through the registry
Console can close when responding to an alert that has been groomed or deleted
Dynamic changes are not made to target server
Alert View filter affects the Alert Summary in System Summary
Console takes a very long time to expand a restore tree with 200 shares
Shares will not display in the consoles restore view under the machine name node
Restore jobs fail to start when protection server is under load
Japanese filename is not recorded correctly in trace log
Link for BE CPS page on the web goes to Replication Exec page
In Alerts View pressing F5 and not releasing quickly enough can cause RXRESULT_IllegalOperation
Refreshing System Summary view zeros out alert summary
Information Desk page is not translated in all languages
Alert preview pane is not updated when switching from History view to Active

This Hotfix adds the following functionality:

Protecting a large number of shares

If you are protecting a large number of shares, snapshot processing may take an excessive amount of time and appear to hang. CPS Service Pack1 Hotfix 1 adds a new registry key that modifies this behavior by grouping all shares for a business server under a single entry for faster display and snapshot processing. You may change this setting back to the original value as follows, if desired.

This is accomplished by setting the following registry key to "1", which is set to "0" by default:

HKLM\Software\Veritas\Backup Exec CPS ShareInfoAsSingleComponent - DWORD

where 1 = single component, 0 = multiple components.

By turning on this option, file share permissions for a given servers backup destination can only be restored from the Backup Exec Console as a single component (displayed as 'All File Shares'). With this option disable, individual file share permissions can be restored from Backup Exec by share name. Note: enabling this option still allows individual file share permission restores from within the CPS Console.

How to install this Service Pack

Installation on an existing CPS 10d server:

Symantec recommends that you backup your systems before proceeding.

1. Close Backup Exec Continuous Protection Server if open.

2. Download CPS 10d Service Pack 1 Hotfix 1 from the link at the bottom of this TechFile.

3. At each system running Backup Exec Continuous Protection Server, starting with the computer hosting the Backup Exec Continuous Protection Continuous Management Service (CMS), run CPS10dSP1HF1.msp (this is the default name of Service Pack 1 Hotfix 1 when it is downloaded from the "Download Now" link).

4. Follow the instructions to completion in the installation wizard.

5. Even if a prompt requesting a reboot does not appear in the display, a reboot is required.

6. If the server being patched has the Admin console installed, the patch should be copied into the installation source set so it will be included in any subsequent remote deployments. The steps are:

a) Open a file explorer and locate the deploy set (usually C:\Program Files\VERITAS\Continuous Protection Server\Install.

b) Copy the patch file CPS10dSP1HF1.msp into the deployment directory.

c) Rename the patch file vre.msp.

Installation as part of a new CPS 10d server; installation in this manner will require only 1 reboot instead of 2 reboots:

Symantec recommends that you backup your systems before proceeding.

1. Rename the patch file (CPS10dSP1HF1.msp) to VRE.MSP.

2. Place the file in the Backup Exec Continuous Protection Server installation source directory; the folder where SETUP.EXE for Backup Exec Continuous Protection Server is located.

3. Run SETUP.EXE on the machine and the installer will automatically install the patch while doing the regular installation in one step.

Download Now - 5116 K
File Name: CPS10dSP1HF1_281705.zip
File Type: Patch

Click Below to Browse the FTP files by Product:
ftp.support.veritas.com/pub/support/products

Related Documents:

http://support.veritas.com/docs/277847

http://support.veritas.com/docs/279330

http://support.veritas.com/docs/280480

Products Applied:
Backup Exec for Windows Servers 10d (10.1), 10d (10.1) 5629
Backup Exec for Windows Servers Continuous Protection Server 10d (10.1), 10d (10.1) 6301

Last Updated: March 20 2006 11:32 PM GMT
Expires on: 365 days from publish date

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Subjects:
Backup Exec for Windows Servers
Application Basics: Backup-Restore
Backup Exec for Windows Servers Continuous Protection Server
General: Backup

Languages:
English (US), French, German, Spanish, Italian, Japanese, Chinese, Korean

Operating Systems:
Windows 2000

Advanced Server SP4, Advanced Server Windows Powered SP4, Datacenter Server SP4, Server SP4, Server Windows Powered SP4

Windows Server 2003

DataCenter SP1, Enterprise ServerSP1, Standard Server SP1, Storage Server SP1, Web Server SP1

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