Document ID: 281522
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"The directory or file was not found, or could not be accessed" error when selecting databases from a SharePoint Portal Server Farm in Backup Exec backup selections.
Exact Error Message
The directory or file was not found, or could not be accessed

Details:

This error will occur if any of the SharePoint Portal Server Farm databases reside within a named instance of SQL 2000.  
Recommended workarounds are:

1. Utilize the SharePoint Portal Server Backup and Restore utility provided with SharePoint.
2. Move the SharePoint Portal Server databases to a default instance of SQL 2000.

Solution:

This issue has been resolved in Service Pack 3 for Backup Exec 10d and the patch is included in each more recent service pack and version of Backup Exec.



Supplemental Material:

System: Ref.#Description
ETrack: 529639 SPS2: "The directory or file was not found, or could not be accessed" error when selecting databases in SPS Server Farm w/ named instance of SQL as Database server.

Products Applied:
 Backup Exec 10d (10.1), 10d (10.1) 5629, 10d (10.1) 5629 SP3 (Fixed)
Last Updated: January 06 2010 01:29 PM GMT
Expires on: 01-04-2020
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Subjects:
 Backup Exec
   Application: Sharepoint Portal Server

Languages:
 English (US)

Operating Systems:
Windows 2000

Advanced Server, Server

Windows Server 2003

Enterprise Server, Standard Server