Backup Exec 10.1 for Windows Servers revision 5629

This hotfix resolves the following issues

Which files does this hotfix update?

After installing the hotfix, the attributes of the installed files will change as indicated in the table below. Note that the date and time are stored in Universal Time. When looking at the date and time of the file(s) on the server where the hotfix was installed, they will be converted to local time. Use the Date and Time tool provided by Windows to determine the difference between universal time and local time.


Backup Exec Media Servers:
Under C:\Program Files\VERITAS\Backup Exec\NT (By default):
 

File Name	Date	Time	Version	Size
BENGINE.EXE	12/22/2005	8:26:24 AM	10.1.5629.10	1,697,344 bytes
BESERVER.EXE	12/22/2005	8:26:24 AM	10.1.5629.10	3,321,408 bytes
BEDSNOTE.DLL	12/22/2005	8:26:22 AM	10.1.5629.10	280,128 bytes
BEDSNT5.DLL	12/22/2005	8:26:38 AM	10.1.5629.10	629,312 bytes

Remote Agent for Windows Servers:
Under C:\Program Files\VERITAS\Backup Exec\RANT (By default):
 

File Name	Date	Time	Version	Size
BEDSNOTES.DLL	12/22/2005	8:26:22 AM	10.1.5629.10	280,128 bytes
BEDSNT5.DLL	12/22/2005	8:26:38 AM	10.1.5629.10	629,312 bytes

How to install this Hotfix
Before installing this hotfix, please refer to the section titled "Special Installation Instructions." After reviewing the "Special Installation Instructions," follow the steps listed under the section titled "Installation Procedures" to install the hotfix. Several issues addressed in this hotfix also require additional post-installation steps. Please refer to the section titled "Issues requiring post installation steps" as well as the Related Documents links for further instruction.


Special Installation Instructions
This section contains additional installation instructions for installing Hotfix 10


Remote Agent for Windows Servers (RAWS) - 32 bit
After installing Hotfix 10 to the Backup Exec 10.1 media server, install the Remote Agent for Windows Servers (RAWS) to all of the remote computers protected by Backup Exec by following the Remote Agent for Windows Servers installation procedure in the Backup Exec Administrator's Guide.


Remote Agent - 64 bit
After installing this hotfix to the Backup Exec 10.1 media server, you must reinstall the "Remote Agent for Windows Servers" to all 64 bit computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the 64 bit computer:

msiexec.exe /p "<path>\RAWS64EX.msp" REINSTALL=ALL REINSTALLMODE=omus

Note 1: <path> = path to the \Backup Exec\NT\Agents\RANT64 directory on the Backup Exec media server

Note 2: This hotfix can only patch previous installations of the Backup Exec Remote Agent 64bit (it does not patch the original installation source files for the Remote Agent for 64 bit computers). This Hotfix places a "patch" file (RAWS64.msp) in the \Backup Exec\NT\Agents\RANT64 directory on the media server. If installing the Backup Exec Remote Agent for 64 bit computers to additional 64 bit computers in the future, run the command above after the initial agent installation to install the patch.


Remote Agent - x64 bit
After installing this hotfix to the Backup Exec XX.X media server, you must reinstall the "Remote Agent for Windows Servers" to all x64 bit computers being protected by Backup Exec. To reinstall the Remote Agent, type the following from the x64 bit computer:

msiexec.exe /p "<path>\RAWS64EX.msp" REINSTALL=ALL REINSTALLMODE=omus

Note1 : <path> = path to the \Backup Exec\NT\Agents\RANT64EX directory on the Backup Exec media server

Note 2: This hotfix can only patch previous installations of the Backup Exec Remote Agent x64 (it does not patch the original installation source files for the Remote Agent for x64 bit computers). This hotfix places a "patch" file (RAWS64EX.msp) in the \Backup Exec\NT\Agents\RANT64EX directory on the media server. If installing the Backup Exec Remote Agent for x64 bit computers to additional x64 bit computers in the future, run the command above after the initial agent installation to install the patch.


Microsoft Cluster
Before installing Hotfix 10 to Backup Exec 10.1 media servers on each node of a Microsoft Cluster, stop the Backup Exec services using "Cluster Administrator."


Central Administration Servers
Before installing Hotfix 10 on a Backup Exec 10.1 Central Administration Server (CAS), communication must be disabled between the CAS and all Managed Media Servers (MMS).

1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and clear the Communication Enabled check box
After the hotfix is installed, enable communication between the CAS and all MMSs.
1. Open the Backup Exec User Interface
2. Click Media Servers
3. Right-click on each MMS and select the Communication Enabled check box


Installation Procedures
To install Hotfix 10 on a media server, download the hotfix. A prompt will appear asking whether to Open or Save the download. Perform either of the following:

Select Open to automatically patch the installation of Backup Exec 10.1.
- or -
Select Save to save the download to the computer in order to install the hotfix later.

To install Hotfix 10 on a server running the Backup Exec Remote Agent for Windows Servers, perform one of the following:

1. After installing this hotfix to the media server, push install the Remote Agent from the Tools\Install Remote Agents menu option in Backup Exec
OR

2. Copy the installation files to the remote server from the path C:\Program Files\Veritas\Backup Exec\Agents\RANT32 then from a command prompt on the remote server, change directories to the path the files were copied to and run setupaa.cmd

Uninstalling the hotfix
Important:  Once installed, the Backup Exec hotfix cannot be uninstalled