Document ID: 280026
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Backup Exec for Windows Servers reports that "the media is bad."
Details:
This issue could be due to a number of problems:
1. Contaminated read/write heads of the tape device:
Check with the hardware manufacturer for proper cleaning techniques.
2. Bad media:
Replace the media. Try a new tape that is certified by the hardware manufacturer.
Additionally the tape may be erased using "NoPoll" with NTBackup utility. Refer Related Documents.
3. Tape driver:
Load the appropriate Backup Exec tape driver. The latest Backup Exec tape drivers can be downloaded from the VERITAS Technical Support Web site at http://support.veritas.com/rd/bews-drivers.htm .
4. General SCSI problems:
Isolate the tape drive on its own controller card.



Supplemental Material:

System: Ref.#Description
UMI: V-79-57344-33991 The media is bad

Products Applied:
 Backup Exec for Windows Servers 10.0, 10.0 5484, 10d (10.1), 10d (10.1) 5629, 8.6, 9.0, 9.0 4367, 9.0 4454, 9.1, 9.1 4691
Last Updated: November 15 2005 02:44 PM GMT
Expires on: 365 days from publish date
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Subjects:
 Backup Exec for Windows Servers
   Application: Configuration, How To, Media Management, Troubleshooting

Languages:
 English (US), French, German

Operating Systems:
Windows 2000

Advanced Server, Datacenter Server, Professional, Server

Windows NT

4.0 Server SP6a

Windows NT Small Business Server

2000

Windows XP

5.2

Windows Server 2003

DataCenter, Enterprise Server, Standard Server, Storage Server, Web Server

Windows Small Business Server 2003

Premium Edition, Standard Edition