The jobs appear in the Job Monitor as 'Ready; no idle devices are available' when a Central Admin Server Option (CASO) is installed on a Backup Exec (tm) 10.0 media server in a Shared Storage Option (SSO) environment.

Perform the following registry change to allow Backup Exec to use the devices:

Warning: Incorrect use of the Windows Registry Editor can have disastrous results on a server operating system. Great care should be taken when making changes to a Windows Registry. Registry modifications should only be carried out by persons experienced in the use of the Registry Editor application.

1.  Click Start | Run

2.  In the Run window, next to Open:, type regedt32

3.  In the Registry Editor window, double-click HKEY_LOCAL_MACHINE (Figure 1)

Figure 1
 

4.  Under HKEY_LOCAL_MACHINE, double-click SOFTWARE (Figure 2)

Figure 2
 

5.  Under SOFTWARE, double-click VERITAS (Figure 3)

Figure 3
 

6.  Under VERITAS, double-click Backup Exec (Figure 4)

Figure 4
 

7.  Under Backup Exec, click to select Server (Figure 5)

Figure 5
 

8.  In the right pane, double-click the LoadBalancerBehavior registry key

Note:  If the LoadBalancerBehavior key is not present, right-click in the right pane and select New.  In the New menu (Figure 6), click to select DWORD Value.  Type the name of the new DWORD as  LoadBalancerBehavior.

Figure 6
 

9.  In the Edit DWORD Value window (Figure 7), under Value data:, change the value to 1

Figure 7
 

10. Click OK