Document ID: 277355
http://support.veritas.com/docs/277355
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After decommissioning or renaming/removing a remote server, the Backup Exec job log reports that it is unable to attach to server

Exact Error Message
V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent. Make sure that the Remote Agent is installed on the target computer and is running.

Details:
The backup fails with the following alert error message (Figure 1).

Figure 1
 


And in the job log the following error (Figure 2) is displayed:

Figure 2
 



When a server has been removed from the network but not removed from the backup selections list, Backup Exec (tm) will still attempt to attach to the unavailable server during a backup.

Manual removal of the server from the Backup Exec selection list is required.

Before Server B was removed from the network, the server could be seen in the graphical Backup Exec Selection List (Figure 3).

Figure 3
 


After the server is removed from the network, Server B is now not visible in the graphical Backup Exec Selection List (Figure 4).

Figure 4
 



To remove Server B perform the following steps:

1. Switch to the Text View Format
2. Click the Text option in View Format (Figure 5).

Figure 5
 


A reference to Server B is still visible (Figure 6).

Figure 6
 

To remove Server B from the backup selection, perform the steps given below:

1. Highlight the line with the reference to the removed server
2. Click Delete.
3. After all references to the removed server are deleted, click OK (Figure 7).

Figure 7
 


Apply this process to all selection lists with reference to the removed server.



Supplemental Material:

System: Ref.#Description
Error Code: 0xe000846b The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.


Products Applied:
 Backup Exec for Windows Servers 10.0, 10.0 5484, 10.0 5520, 10d (10.1), 10d (10.1) 5629, 11d (11.0), 11d (11.0) 6235, 11d (11.0) 7170, 12.0, 12.5

Last Updated: September 24 2009 05:11 PM GMT
Expires on: 09-24-2010
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Subjects:
 Backup Exec for Windows Servers
   Remote Agent For Windows Servers: Troubleshoot

Languages:
 English (US)

Operating Systems:
Windows 2000

Server

Windows Server 2003

Standard Server