When backing up a NetWare server and the local media server in the same job, the job will fail with the error: "Unable to attach to one of the drives" if the NetWare server is the first machine in the selection list.
Exact Error Message
Final error code: a000848c HEX
Final error description: Unable to attach to one of the drives.
Final error category: Resource Errors
Details:
The jog log will display the following:
Job
Completion Status
Completed
status: Failed
Final
error code: a000848c HEX
Final
error description: Unable to attach to one of the drives.
Final
error category: Resource Errors
The error mentioned above occurs when the following
conditions are met:
1. The local media server is running VERITAS Backup
Exec (tm) 9.0 for Windows Servers (all applicable builds)
2. The backup
job contains the local media server and a NetWare server that is running the
Remote Agent for NetWare
3. The backup job Resource Order has the
NetWare server as the first selection in the job (Figure 1)
Figure 1
To work around the issue, highlight the local media
server, and click
Make First.
VERITAS Software has
acknowledged that the above-mentioned issue is present in the current version(s)
of the product(s) mentioned at the end of this article. VERITAS Software is
committed to product quality and satisfied customers.
There are no plans
to address this issue by way of a patch or hotfix in the current or previous
versions of the software at the present time. However, the issue is currently
scheduled to be addressed in the next major revision of the product. Please be
sure to refer back to this document periodically as any changes to the status of
the defect will be reflected here. Please note that VERITAS Software reserves
the right to remove any fix from the targeted release if it does not pass
quality assurance tests. VERITAS' plans are subject to change and any action
taken by you based on the above information or your reliance upon the above
information is made at your own risk.
Please contact your VERITAS Sales
representative or the VERITAS Sales group for upgrade information including
upgrade eligibility to the release containing the resolution for this issue. For
information on how to contact VERITAS Sales, please see
http://www.veritas.com.
Supplemental Material:| System: Ref.# | Description |
| Europa: 2077360 | The error "Unable to attach to one of the drives" occurs if a backup job contains the local media server and the Remote Agent for NetWare and the first selection of a backup job is the Remote Agent for NetWare. |
Products Applied:
Backup Exec for Windows Servers 9.0, 9.1 (Fixed)
Subjects:
Backup Exec for Windows Servers
Application: Agent Support, Backup, Netware Module
Languages:
English (US), French, German, Spanish, Japanese, Chinese
Operating Systems:
Windows 2000Advanced Server, Datacenter Server, Professional, Server
Windows NT
4.0 Server SP6a, 4.0 Workstation SP6a
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