Document ID: 262497
http://support.veritas.com/docs/262497
E-Mail Colleague IconE-Mail this document to a colleague

When backing up a NetWare server and the local media server in the same job, the job will fail with the error: "Unable to attach to one of the drives" if the NetWare server is the first machine in the selection list.

Exact Error Message
Final error code: a000848c HEX
Final error description: Unable to attach to one of the drives.

Final error category: Resource Errors


Details:
The jog log will display the following:

Job Completion Status
Completed status: Failed
Final error code: a000848c HEX
Final error description: Unable to attach to one of the drives.
Final error category: Resource Errors


The error mentioned above occurs when the following conditions are met:

1. The local media server is running VERITAS Backup Exec (tm) 9.0 for Windows Servers (all applicable builds)

2. The backup job contains the local media server and a NetWare server that is running the Remote Agent for NetWare

3. The backup job Resource Order has the NetWare server as the first selection in the job (Figure 1)

Figure 1
 

To work around the issue, highlight the local media server, and click Make First.


VERITAS Software has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. VERITAS Software is committed to product quality and satisfied customers.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. Please note that VERITAS Software reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. VERITAS' plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your VERITAS Sales representative or the VERITAS Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact VERITAS Sales, please see http://www.veritas.com.


Supplemental Material:

System: Ref.#Description
Europa: 2077360 The error "Unable to attach to one of the drives" occurs if a backup job contains the local media server and the Remote Agent for NetWare and the first selection of a backup job is the Remote Agent for NetWare.


Products Applied:
 Backup Exec for Windows Servers 9.0, 9.1 (Fixed)

Last Updated: March 03 2004 09:03 AM GMT
Expires on: 03-03-2005
Subscribe Via E-Mail IconSubscribe to receive critical updates about this document

Subjects:
 Backup Exec for Windows Servers
   Application: Agent Support, Backup, Netware Module

Languages:
 English (US), French, German, Spanish, Japanese, Chinese

Operating Systems:
Windows 2000

Advanced Server, Datacenter Server, Professional, Server

Windows NT

4.0 Server SP6a, 4.0 Workstation SP6a