Document ID: 261835
http://support.veritas.com/docs/261835
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"Unable to attach" error when restoring data to a NetWare server

Details:
Job Completion Status:
Completed status: Failed
Final error code: a000848c HEX
Final error description: Unable to attach to one of the drives.
Final error category: Resource Errors

This issue is encountered when restoring data backed up from a NetWare server to another location on the same server, or to a different NetWare server. The VERITAS  Backup Exec (tm) 9.0 for Windows Servers UI does not fill in the login account information that should be used during the restoration of the redirected files.

To work around this issue, within the Restore Job Properties dialog box, click Change to modify the Server logon account and the Path logon account (Figure 1). This will allow the login information to be manually specified.

Figure 1
 

VERITAS Software has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. VERITAS Software is committed to product quality and satisfied customers.

There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. Please note that VERITAS Software reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. VERITAS' plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.

Please contact your VERITAS Sales representative or the VERITAS Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact VERITAS Sales, please see http://www.veritas.com.


Supplemental Material:

System: Ref.#Description
Europa: 2073847 Resource credentials are not applied to redirection restore path on remote NetWare restores.


Products Applied:
 Backup Exec for Windows Servers 9.0, 9.1 (Fixed)

Last Updated: March 02 2004 05:49 AM GMT
Expires on: 03-02-2005
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Subjects:
 Backup Exec for Windows Servers
   Application: Agent Support, Netware Module, Restore

Languages:
 English (US), French, German

Operating Systems:
NetWare

4.2, 5.1, 6.0

Windows 2000

Advanced Server SP1, Datacenter Server SP1, Professional SP1, Server SP1

Windows NT

4.0 Workstation SP6a

Windows XP

Pro 5.1, Pro 5.1 64-bit, Pro 5.1 SP1

Windows Server 2003

DataCenter, DataCenter (IA64), Enterprise (IA64), Enterprise Server, Standard Server